46
KX-NCP500GR
8.1.1.9.
Utility-Error Log
Collects and displays system error information.
Whenever there is a system failure, the PBX stores the error code generated. The connected PC collects all of these codes, along
with other information, and displays an explanatory error message.
The functions of the buttons on this screen are as follows:
The items displayed on screen are as follows:
To view the error log
• From the Utility menu, select Error Log.
Button
Function
Cancel
Closes the Error Log screen without saving.
Capture
Saves the currently displayed Error Log information as a text file.
Minor
Displays minor errors, which affect only a certain part of system operation.
Major
Displays major errors, which affect operation of the whole system, or result in system failure.
Clear
Erases the stored error log information from both the screen and the PBX.
Log Information
Displays probable causes of the errors and their solutions.
Item
Description
Index
The ordinal number assigned to an error record in the current log.
Date
The date of the error detection.
Time
The time of the error detection.
Error Code
The 3-digit error code assigned by the PBX.
Item
Description
Sub Code
The 6-digit sub code of the relevant hardware (X1YYZZ).
• X: Shelf type
- Physical slot: " " (blank)
- Virtual slot: "*" (asterisk)
• 1: Cabinet number
• YY: Slot number
- KX-NCP1000 (Physical slot): 00 to 07
(00: IPCMPR Card Slot; 01 to 11: Free Slots)
- KX-NCP1000 (Virtual slot): 01 to 08
(01 to 04: Virtual CO Line Slots; 05 to 08: Virtual Extension Slots)
• ZZ: Port number
- For optional service cards except OPB3 card:
Port number (01 to 16) will be displayed.
- For OPB3 card:
Sub slot number (1 to 3) + port number (1 to 4) will be
displayed as follows:
- Sub slot 1 of OPB3: 11 to 14
- Sub slot 2 of OPB3: 21 to 24
- Sub slot 3 of OPB3: 31 to 34
Note
When there is no parameter for slot and port number, YY and ZZ will be displayed as "00".
Example: Sub code for IPCMPR card = " 10000"
Error Message
A description of the error.
Summary of Contents for KX-NCP500GR
Page 9: ...9 KX NCP500GR ...
Page 12: ...12 KX NCP500GR 4 2 Power Supply Block Diagram ...
Page 20: ...20 KX NCP500GR 4 5 5 System Control 4 5 5 1 System Control Block Diagram ...
Page 21: ...21 KX NCP500GR 4 5 5 2 Voice TDM Highway Bus Block Diagram ...
Page 24: ...24 KX NCP500GR 4 5 6 2 EC Bus System Connection Diagram ...
Page 32: ...32 KX NCP500GR 5 Location of Controls and Components 5 1 Name and Locations ...
Page 36: ...36 KX NCP500GR ...
Page 53: ...53 KX NCP500GR 9 Troubleshooting Guide 9 1 IPCMPR Card 9 1 1 Startup ...
Page 54: ...54 KX NCP500GR ...
Page 55: ...55 KX NCP500GR ...
Page 56: ...56 KX NCP500GR ...
Page 57: ...57 KX NCP500GR 9 1 1 1 Main alarm light turns on ...
Page 58: ...58 KX NCP500GR 9 1 1 2 SD card access light does not flash ...
Page 60: ...60 KX NCP500GR ...
Page 61: ...61 KX NCP500GR 9 1 1 6 Option card cannot start up ...
Page 62: ...62 KX NCP500GR 9 1 2 Phone Call 9 1 2 1 The path cannot connect ...
Page 63: ...63 KX NCP500GR 9 1 2 2 Noise is created ...
Page 64: ...64 KX NCP500GR 9 1 3 Paging 9 1 3 1 Noise is created ...
Page 65: ...65 KX NCP500GR ...
Page 66: ...66 KX NCP500GR 9 1 4 Using MOH ...
Page 67: ...67 KX NCP500GR ...
Page 68: ...68 KX NCP500GR 9 1 5 LAN 9 1 5 1 LAN Connection ...
Page 69: ...69 KX NCP500GR 9 1 6 ESVM 9 1 6 1 ESVM function record play ...
Page 70: ...70 KX NCP500GR ...
Page 71: ...71 KX NCP500GR 9 1 7 RS 232C 9 1 7 1 RS 232C Connection ...
Page 72: ...72 KX NCP500GR 9 1 8 SD card IF ...
Page 73: ...73 KX NCP500GR 9 1 9 Other ...
Page 75: ...75 KX NCP500GR 9 2 1 1 Defective parts list ...
Page 78: ...78 KX NCP500GR 9 2 4 15VPT output voltage only not output 9 2 4 1 Defective parts list ...
Page 79: ...79 KX NCP500GR 9 2 5 41V output voltage only not output 9 2 5 1 Defective parts list ...
Page 80: ...80 KX NCP500GR 10 Service Fixture Tools 10 1 Extension Boards for Servicing ...
Page 87: ...87 KX NCP500GR 12 2 3 Power Supply Board ...
Page 129: ...129 KX NCP500GR Waveform 7 Waveform 8 Waveform 9 159 984MHz 13 824MHz 16 384MHz ...
Page 145: ...145 KX NCP500GR 16 2 Cabinet and Electrical Parts Location ...
Page 146: ...146 KX NCP500GR 16 3 Accessories and Packing Material ...