4 Troubleshooting
PROBLEM
PROBABLE CAUSE
SOLUTION
•
The LED of the CS stays
Amber ON during normal
operation.
In LAN synchronization case:
•
LAN synchronization to
Master CS has failed.
•
Check the network configuration (refer
to "5.3 Recommended Network
Configuration").
•
Diagnose the network configuration
with IP Terminal Maintenance Console
(refer to "5.12 IP Terminal
Maintenance Console").
In air synchronization case:
•
Air synchronization to
Master CS has failed.
•
Check the air synchronization (refer to
"5.6 Air Synchronization").
•
The LED of the CS stays
Red ON during normal
operation.
•
CS malfunction
•
Replace the CS.
•
Network failure
•
Configure the network settings again
using the IP Terminal Maintenance
Console (refer to "5.12 IP Terminal
Maintenance Console").
•
"CLEAR SCAN DATA" is
displayed on the PS’s
screen after turning on the
PS.
•
The PS cannot be used for
normal operation when
scan data is stored on the
PS.
•
Clear the scan data by following the
procedure described in "5.5.5 Clearing
the Stored Scan Data" in this guide.
•
Cannot register the CS
even when maximum
number of CSs is not
exceeded.
In air synchronization case:
•
Air Sync Master is also a
member of Air Sync Group
1, so maximum 15 IP-CSs
are available in this Group.
•
Change the Air Synchronization Group
No. to None using the Maintenance
Console (refer to PC Programming
Manual for your PBX).
•
Cannot register the PS.
•
Wrong Personal
Identification Number (PIN)
is registered to the PS.
•
Enter the PIN set to the PBX into the
PS.
•
PS becomes out of range.
•
Cannot make calls using
the PS.
•
Location of CS is not good.
•
Access system of the PS is
not properly set.
•
Locate the CS properly (refer to
"3.3 Site Survey").
•
Change the access system setting of
the PS to the appropriate system or
automatic.
28
Installation Guide
4 Troubleshooting
