7.3 Utility—Log
7.3.1 Utility—Log—Error Log
Collects and displays system error information.
Whenever there is a system failure, the PBX stores the error code generated. The connected PC collects all
of these codes, along with other information, and displays an explanatory error message.
This screen can be accessed only in On-line mode.
The functions of the buttons on this screen are as follows:
Button
Function
Cancel
Closes the Error Log screen without saving.
Save
Saves the currently displayed Error Log information as a text file.
Minor
Displays minor errors, which affect only a certain part of system operation.
Major
Displays major errors, which affect operation of the whole system, or result in
system failure.
Clear
Erases the stored error log information from both the screen and the PBX.
Log Information
Displays probable causes of the errors and their solutions.
The items displayed on screen are as follows:
Item
Description
Date
The date of the error detection.
Time
The time of the error detection.
Error Code
The 3-digit error code assigned by the PBX. For details about the error code, refer to
the "Log Information" item in this table.
Sub Code
SMDR
:
The 8-digit sub code of the relevant hardware (BBWXYYZZ).
Web Maintenance Console
:
The 6-digit sub code of the relevant hardware (WXYYZZ).
For information about the digits of the Sub Code, refer to table "Sub Code Details"
below.
Error Message
A description of the error.
Log Information
Clicking this button displays a list of errors and solutions in PDF format, as shown
below.
[Sample] List of Errors and Solutions
For each error code, the error message, probable cause, and solutions are explained.
7.3 Utility—Log
PC Programming Manual
105
Summary of Contents for KX-NS300
Page 4: ...Introduction 4 PC Programming Manual...
Page 18: ...Table of Contents 18 PC Programming Manual...
Page 22: ...Table 1 Standard 1 1 3 Entering Characters 22 PC Programming Manual...
Page 23: ...Table 2 For NE model 1 1 3 Entering Characters PC Programming Manual 23...
Page 24: ...Table 3 For RU UC model 1 1 3 Entering Characters 24 PC Programming Manual...
Page 25: ...Table 4 For Greece 1 1 3 Entering Characters PC Programming Manual 25...
Page 52: ...2 3 Frequently Asked Questions FAQ 52 PC Programming Manual...
Page 72: ...5 4 System Control System Shutdown 72 PC Programming Manual...
Page 136: ...7 12 Utility CS Web Connection 136 PC Programming Manual...
Page 156: ...8 4 4 Users Call Management ACD Export History 156 PC Programming Manual...
Page 310: ...9 38 2 PBX Configuration 1 5 2 Configuration DSP Resource Usage 310 PC Programming Manual...
Page 424: ...11 12 2 PBX Configuration 3 12 2 Group VM DTMF Group Group Settings 424 PC Programming Manual...
Page 480: ...12 3 1 PBX Configuration 4 3 Extension DSS Console DSS key data copy 480 PC Programming Manual...
Page 494: ...13 5 PBX Configuration 5 5 Optional Device External Sensor 494 PC Programming Manual...
Page 508: ...14 6 PBX Configuration 6 6 Feature Tenant 508 PC Programming Manual...
Page 516: ...15 5 PBX Configuration 7 5 TRS Miscellaneous 516 PC Programming Manual...
Page 526: ...16 7 PBX Configuration 8 7 ARS Authorisation Code for TRG 526 PC Programming Manual...
Page 548: ...18 5 PBX Configuration 10 5 CO Incoming Call Miscellaneous 548 PC Programming Manual...
Page 590: ...20 1 3 UM Configuration 1 3 Mailbox Settings Auto Configuration 590 PC Programming Manual...
Page 602: ...21 1 UM Configuration 2 Class of Service 602 PC Programming Manual...
Page 652: ...24 4 UM Configuration 5 4 System Parameters Parameters 652 PC Programming Manual...
Page 658: ...26 1 UM Configuration 7 System Security 658 PC Programming Manual...
Page 674: ...27 4 2 Network Service 4 2 Other NAS 674 PC Programming Manual...
Page 675: ...Section 28 Appendix PC Programming Manual 675...
Page 683: ...Feature Programming References PC Programming Manual 683...
Page 749: ...Note PC Programming Manual 749...
Page 750: ...Note 750 PC Programming Manual...
Page 751: ...Note PC Programming Manual 751...