2.3 Frequently Asked Questions (FAQ)
This section provides answers to some common questions about using the Maintenance Console software
to programme the PBX. The information is divided into the following topics:
Title
Description
Connecting to the PBX using Maintenance Console.
Using the Maintenance Console software.
Changing the status (INS/OUS) of cards.
Setting up portable stations, including registration and deregistration.
Changing the numbering plan for the PBX, or numbers of individual
extensions or features.
Safely saving PBX data edited with Maintenance Console.
Setting up individual features.
Connection
Q
The Maintenance Console cannot connect to the PBX via a LAN connection.
A
•
Is the PC connected to the LAN?
•
Have the IP address and port number of the PBX been set correctly? For more details, see
27.1 Network Service—[1] IP Address/Ports
.
•
Is the login name and password correct?
Q
Can I perform initial setup of the PBX without being connected to the PBX?
A
•
Yes. This is possible in Off-line mode.
Create a new system data file in Off-line mode (see
1.2.2 PC Programming Using Off-line
), modify settings as necessary, and then upload this file to the PBX later (see
Maintenance Console Software
Q
How do I confirm the software version of the PBX or installed cards?
A
•
From
9.1 PBX Configuration—[1-1] Configuration—Slot
, place the mouse cursor over the
System Property
button and click
Site
. The software version of the PBX is displayed on this
screen.
•
From
9.1 PBX Configuration—[1-1] Configuration—Slot
, place the mouse cursor over the
System Property
button and click
Slot Summary
. Summary information is displayed for all
cards installed in the PBX.
Q
Not all of the characters of a setting can be displayed because the column is too narrow.
A
•
Move the mouse to the line between the names of 2 setting items, at the top of the table.
The pointer will change to a double arrow. Click and drag the line to the right until all characters
are displayed.
Card Status
Q
The status of a new card will not change to "INS".
2.3 Frequently Asked Questions (FAQ)
44
PC Programming Manual
Summary of Contents for KX-NS300
Page 4: ...Introduction 4 PC Programming Manual...
Page 18: ...Table of Contents 18 PC Programming Manual...
Page 22: ...Table 1 Standard 1 1 3 Entering Characters 22 PC Programming Manual...
Page 23: ...Table 2 For NE model 1 1 3 Entering Characters PC Programming Manual 23...
Page 24: ...Table 3 For RU UC model 1 1 3 Entering Characters 24 PC Programming Manual...
Page 25: ...Table 4 For Greece 1 1 3 Entering Characters PC Programming Manual 25...
Page 52: ...2 3 Frequently Asked Questions FAQ 52 PC Programming Manual...
Page 72: ...5 4 System Control System Shutdown 72 PC Programming Manual...
Page 136: ...7 12 Utility CS Web Connection 136 PC Programming Manual...
Page 156: ...8 4 4 Users Call Management ACD Export History 156 PC Programming Manual...
Page 310: ...9 38 2 PBX Configuration 1 5 2 Configuration DSP Resource Usage 310 PC Programming Manual...
Page 424: ...11 12 2 PBX Configuration 3 12 2 Group VM DTMF Group Group Settings 424 PC Programming Manual...
Page 480: ...12 3 1 PBX Configuration 4 3 Extension DSS Console DSS key data copy 480 PC Programming Manual...
Page 494: ...13 5 PBX Configuration 5 5 Optional Device External Sensor 494 PC Programming Manual...
Page 508: ...14 6 PBX Configuration 6 6 Feature Tenant 508 PC Programming Manual...
Page 516: ...15 5 PBX Configuration 7 5 TRS Miscellaneous 516 PC Programming Manual...
Page 526: ...16 7 PBX Configuration 8 7 ARS Authorisation Code for TRG 526 PC Programming Manual...
Page 548: ...18 5 PBX Configuration 10 5 CO Incoming Call Miscellaneous 548 PC Programming Manual...
Page 590: ...20 1 3 UM Configuration 1 3 Mailbox Settings Auto Configuration 590 PC Programming Manual...
Page 602: ...21 1 UM Configuration 2 Class of Service 602 PC Programming Manual...
Page 652: ...24 4 UM Configuration 5 4 System Parameters Parameters 652 PC Programming Manual...
Page 658: ...26 1 UM Configuration 7 System Security 658 PC Programming Manual...
Page 674: ...27 4 2 Network Service 4 2 Other NAS 674 PC Programming Manual...
Page 675: ...Section 28 Appendix PC Programming Manual 675...
Page 683: ...Feature Programming References PC Programming Manual 683...
Page 749: ...Note PC Programming Manual 749...
Page 750: ...Note 750 PC Programming Manual...
Page 751: ...Note PC Programming Manual 751...