Problem
Cause/solution
I cannot pair a cellular phone to
the base unit.
R
Depending on the compatibility of the cellular phone, you
may not be able to pair it to the base unit. Confirm that
your cellular phone supports the hands-free profile (HFP)
specification.
R
Confirm that the Bluetooth feature of your cellular phone
is turned on. You may need to turn this feature on
depending on your cellular phone.
R
The Bluetooth technology on your cellular phone may not
be functioning normally. Turn off and on your cellular
phone.
R
If your cellular phone is already connected to another
Bluetooth device, turn it off or disconnect it from your
cellular phone.
R
Some cellular phones may require you to enter the
Bluetooth PIN to pairing. Confirm that you entered the
correct PIN.
I cannot connect a cellular
phone to the base unit.
R
Confirm that your cellular phone is turned on.
R
Confirm that your cellular phone is within base unit range
(page 13).
R
Your cellular phone’s Bluetooth feature is turned off. Turn
it on.
R
Depending on the state of the wireless environment, such
as the presence of any electrical interference, there may
be a delay even if the auto connection feature is turned
on. You can connect to the base unit manually (page 18).
R
The cellular phone has not been paired to the base unit.
Pair the cellular phone (page 16).
I cannot hear a dial tone.
R
The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R
Disconnect the base unit from the telephone line and
connect the line to a known working telephone. If the
working telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your service
provider/telephone company.
I cannot use the Smart function
key even if the
indicator is
flashing slowly.
R
Another unit is in use. Wait and try again later.
The base unit beeps.
R
New messages have been recorded. Listen to the new
messages (page 51).
Menu list
Problem
Cause/solution
The display is in a language I
cannot read.
R
Change the display language (page 14).
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Useful Information
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