Problem
Cause/solution
The handset or base unit does
not ring.
R
The ringer volume for landline is turned off. Adjust the
ringer volume (page 34).
R
The ringer volume for cellular line is turned off. Adjust the
ringer volume (page 33).
R
When one handset is selected to ring for cellular calls,
other units do not ring. To change the selection, see
page 17.
R
Night mode is turned on. Turn it off (page 39).
I cannot make local calls with
the handset using a cellular line.
R
You need to add your area code when making cellular
calls. Store your area code in order to automatically add it
to the beginning of the 7-digit phone number when
making cellular calls (page 19).
I cannot make or answer
cellular calls with the handset.
or
I cannot answer cellular calls
with the base unit.
R
Depending on the cellular phone’s compatibility (page 4),
you may not be able to make or answer cellular calls even
if the cellular phone is connected to the base unit.
R
Make sure that the CELL indicator lights up and the
cellular phone is connected to the base unit (page 18).
R
If someone is talking on a cellular call, you cannot use the
cellular feature. There can be only one active Bluetooth
connection at a time.
R
The cellular phone is being used separately from your
system.
I can make and answer cellular
calls but cannot hear a sound.
R
The Bluetooth technology on your cellular phone may not
be functioning normally. Turn off and on your cellular
phone.
R
Disconnect and reconnect the base unit AC adaptor and
try again.
I cannot switch cellular calls
from the unit to the cellular
phone.
R
Your cellular phone may not support this feature. Refer to
the operating instructions of your cellular phone.
I cannot make a call using the
landline.
R
The dialing mode may be set incorrectly. Change the
setting (page 15).
I cannot make long distance
calls.
R
Make sure that you have long distance service.
I pressed
MZN
on the base unit
but the desired cellular call was
not transferred to the base unit.
R
If the landline is in use when
MZN
is pressed on the base
unit, the base unit picks up the landline.
R
If 2 cellular phones are in use when
MZN
is pressed on the
base unit, the base unit picks up the CELL 1 line.
The cellular line is not
disconnected even though I
ended the call on the handset
(or the base unit).
R
This may occur depending on the phone app. Use the
cellular phone to disconnect the call.
62
Useful Information
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2014/01/13 16:00:14
