Problem
Cause/solution
The 2nd caller’s information is
not displayed during an outside
call. (Visual Call Waiting
feature does not function.)
R
In order to use Call Display, Call Waiting, or Visual Call
Waiting, you must first contact your service provider/
telephone company and subscribe to the desired service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this specific
service, even if you already subscribed to both Call
Display and Visual Call Waiting services.
Using Bluetooth devices
Problem
Cause/solution
I cannot copy phonebook
entries from a cellular phone.
R
Confirm that the cellular phone supports Bluetooth
wireless technology.
R
Confirm that the cellular phone supports the Phone Book
Access Profile (PBAP) or Object Push Profile (OPP)
specification.
R
If the cellular phone is already connected to another
Bluetooth device, turn it off or disconnect it from the
cellular phone.
R
Someone is using a cellular line. Try again later.
R
Turn the cellular phone off, then turn it on and try again.
R
If an entry is already stored in the unit’s phonebook, the
entry cannot be copied even by selecting another group.
An error tone is heard when I
try to program the Bluetooth
feature.
R
The Bluetooth feature cannot be accessed immediately
after connecting the AC adaptor to the base unit. Wait a
few seconds and try again.
Text message alerts are not
displayed or announced.
R
Confirm that the cellular phone supports the Message
Access Profile (MAP) specification.
R
If your smartphone does not support Message Access
Profile (MAP), download the "Text Message Alert" app
(page 48).
R
Text message (SMS) alert is set to
“
On(no announce)
”
or
“
Off
”
. Set it to
“
On(with name)
”
.
R
The Bluetooth device’s Bluetooth notifications setting is
turned off.
R
The handset selected to display and/or announce alerts is
in use.
R
The Bluetooth device or its corresponding cellular line is
in use.
I cannot play music from my
Bluetooth device through the
base unit’s speaker.
R
Confirm that your Bluetooth device supports the
Advanced Audio Distribution Profile (A2DP) specification.
R
The desired Bluetooth device is not selected. Change the
“
Music device
” setting (page 33).
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Useful Information
PRL262C_PRD262C_OI_(en_en)_0113_ver030.pdf 64
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