Problem
Cause/solution
I cannot use the handset as a
remote control when playing
music from your Bluetooth
device through the base unit’s
speaker.
R
Confirm that the Bluetooth device supports the Audio
Video Remote Control Profile (AVRCP) specification.
The handset does not show
music information on the
display.
R
Confirm that the Bluetooth device supports the Audio
Video Remote Control Profile (AVRCP ver 1.3 or later)
specification.
I am not talking on a cellular
call, but the CELL indicator on
the base unit may flash.
R
Confirm that some kind of media player app is not
activated on your smartphone.
Answering system
Problem
Cause/solution
The unit does not record new
messages.
R
The answering system is turned off. Turn it on (page 50).
R
The answering system does not answer or record calls
from cellular lines.
R
The message memory is full. Erase unnecessary
messages (page 51).
R
The recording time is set to
“
Greeting only
”
. Change
the setting (page 55).
R
Your service provider/telephone company’s Voice Mail
service may be answering your calls before the unit’s
answering system can answer your calls. Change the
unit’s number of rings setting (page 55) to a lower value,
or contact your service provider/telephone company.
R
The answering system will not answer incoming calls
while the other devices such as handsets are engaged in
a call.
I cannot operate the answering
system remotely.
R
The remote access code is not set. Set the remote
access code (page 53).
R
You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 53).
R
The answering system is turned off. Turn it on (page 54).
R
You cannot operate the answering system when calling a
cellular phone paired to the base unit.
The unit does not emit the
specified number of rings.
R
If the first ring is turned off, the number of rings decreases
by 1 from the specified number of rings.
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Useful Information
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