Useful Information
66
I cannot make or receive calls.
L
The AC adaptor or telephone line cord is not
connected. Check the connections.
L
If you are using a splitter to connect the unit,
remove the splitter and connect the unit to the wall
socket directly. If the unit operates properly, check
the splitter.
L
Disconnect the base unit from the telephone line
and connect the line to a known working telephone.
If the working telephone operates properly, contact
our service personnel to have the unit repaired. If
the working telephone does not operate properly,
contact your service provider.
L
The dialling mode setting is incorrect. Set to
“
Tone
”
or
“
Pulse
”
as needed (page 14).
L
The direct call feature is turned on. Turn it off (page
34).
L
You dialled a call restricted number (page 40).
L
The key lock feature is turned on. Turn it off (page
17).
The unit does not ring.
L
The ringer volume is turned off. Adjust the ringer
volume (page 30, 38).
L
The night mode feature is turned on. Turn it off
(page 32, 38).
The batteries should be charging
but the battery icon does not
change.
L
Clean the charge contacts and charge again (page
13).
A busy tone is heard when
{C}
is
pressed.
L
The handset is too far from the base unit. Move
closer and try again.
L
Another handset is on an outside call. Wait for the
other user to complete the call.
Static is heard, sound cuts in and
out. Interference from other
electrical units.
L
Locate the handset and the base unit away from
other electrical appliances.
L
Move closer to the base unit.
L
If your unit is connected to a telephone line with
DSL service, the DSL service may be interfering
with your telephone service. We recommend
connecting a filter to the telephone line between the
base unit and the telephone line jack. Contact your
DSL service provider for more information.
Noise is heard during a call.
L
You are using the handset or base unit in an area
with high electrical interference. Locate the handset
and base unit away from interference sources, such
as antenna and mobile phones.
Problem
Cause & solution
TCD820FX(e-e).book Page 66 Tuesday, September 13, 2005 9:10 AM
