General Features
Features Guide
29
Extension Group
Description
To support efficient utilization of extensions, they can be grouped together as an Extension
Group. Any extension in the Extension Group can pick up a call ringing at another extension
within the same Extension Group
(Call Pickup - Group)
.
Extension Group is used to direct incoming calls (both extension and outside) to a group of
answering extensions associated with the type of incoming calls.
Up to 128 Extension Groups can be created in the system.
The following seven different types of Extension Group can be created:
Conditions
•
Log-in, Log-out
Members of an Extension Group (except Group Type: None) can leave the group
temporarily when they are away from their desks, to prevent calls being sent to their
extension (Log-out). They can return to the group when they are ready to answer a call
(Log-in).
•
A single extension user cannot belong to two or more different Extension Groups at a time.
Group Type
Description
Terminate
If the called extension is busy, Station Hunting redirects the incoming call to an idle
extension within the same Extension Group. The extensions are searched in the
order of the extension port physical numbers (Installing additional cards may
change the order.) until reaching the extension with the highest physical number in
the group
(Station Hunting Group - Terminate)
.
Circular
If the called extension is busy, Station Hunting redirects the incoming call to an idle
extension within the same Extension Group. The extensions are searched in the
order (from lower to higher) of the extension port physical numbers (Installing
additional cards may change the order.) until an idle one is found
(Station Hunting
Group - Circular)
.
Ring
All the extensions in the Ring Group ring simultaneously.
Operator
Within an Operator Group, an operator-seeking call (extension / outside) may come
in on a single operator (Single) or all operators in the group simultaneously (Multi)
depending on System Programming.
VM (Voice Mail)
All the VM ports are searched until an idle one is found to permit VM Service.
AA (Automated
Attendant)
All the AA ports are searched until an idle one is found to permit AA Service.
UCD (Uniform
Call
Distribution)
Successive calls go to a different extension each time a call is received. Extensions
are hunted in a circular way.
Summary of Contents for KX-TD500
Page 9: ...General Features Features Guide 9 Section 1 General Features...
Page 20: ...General Features 20 Features Guide User Manual References Not applicable...
Page 23: ...General Features Features Guide 23 User Manual References Not applicable...
Page 31: ...General Features Features Guide 31 User Manual References Not applicable...
Page 53: ...General Features Features Guide 53 User Manual References Not applicable...
Page 63: ...General Features Features Guide 63 User Manual References Not applicable...
Page 69: ...General Features Features Guide 69 User Manual References Not applicable...
Page 95: ...General Features Features Guide 95 User Manual References Not applicable...
Page 107: ...General Features Features Guide 107 User Manual References 4 4 12 Trunk Busy Out Setting...
Page 162: ...General Features 162 Features Guide User Manual References 4 3 54 Outward Dialing Trunk Access...
Page 182: ...General Features 182 Features Guide User Manual References 4 3 69 Secret Busy Override...
Page 209: ...General Features Features Guide 209 User Manual References 4 3 62 Pickup Dialing Hot Line...
Page 297: ...General Features Features Guide 297 User Manual References 4 3 7 Background Music BGM...
Page 305: ...General Features Features Guide 305 User Manual References 4 3 71 Station Program Clear...
Page 348: ...General Features 348 Features Guide...
Page 349: ...ISDN Features Features Guide 349 Section 2 ISDN Features...
Page 368: ...ISDN Features 368 Features Guide...
Page 369: ...TIE Line Features Features Guide 369 Section 3 TIE Line Features...
Page 388: ...TIE Line Features 388 Features Guide...
Page 389: ...Features Guide 389 Section 4 Tones Ring Tones...
Page 392: ...Tone Ring Tone 392 Features Guide...
Page 393: ...Index Features Guide 393 Section 5 Index...
Page 397: ...Index Features Guide 397...