General Features
220
Features Guide
Station Hunting
Description
If a called extension is busy, Station Hunting redirects the incoming call to an idle extension
within the same Extension Group / Incoming Group.
Idle extensions are automatically searched for according to the pre-determined hunting type.
Extension Group
Station Hunting Group can be made up by assigning the group type of an Extension Group as
"Circular" or "Terminate." Up to 128 Station Hunting Groups, each consisting of more than
one extension in the same tenant, can be created in the system.
Incoming Group
Station Hunting Group can be made up by assigning the group type of an Incoming Group as
"Terminate." Up to 96 Station Hunting Groups can be created in the system.
Conditions
•
What if all extensions in the group are busy?
If all of the searched extensions are busy, the system redirects the call to the overflow
destination assigned by System Programming <Section 3.3 Extension Group / 3.5
Incoming Group, "[Overflow Setting] Destination – Day / Night" in the Programming
Guide>.
•
FWD / DND Mode
If the called extension is in Call Forwarding or Do Not Disturb mode, Station Hunting
skips the extension by default. This can be changed by System Programming <Section
3.3 Extension Group / 3.5 Incoming Group, "FWD / DND Mode" in the Programming
Guide>.
•
To leave the hunting group temporarily, use the Log-Out function.
To re-join, use the Log-In function.
Hunting Type
Description
Circular
The extensions are searched in the order of the extension port
physical numbers (Installing additional cards may change the
order.) in a circular way, until an idle one is found.
Terminate
The extensions are searched in the order of the extension port
physical numbers (Installing additional cards may change the
order.) in a linear way, until an idle one is found, or the
extension with the highest physical number in the group is
reached.
Hunting Type
Description
Terminate
The idle extension is searched in the order assigned in the
Incoming Group, always starting at the first assigned extension.
Summary of Contents for KX-TD500
Page 9: ...General Features Features Guide 9 Section 1 General Features...
Page 20: ...General Features 20 Features Guide User Manual References Not applicable...
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Page 95: ...General Features Features Guide 95 User Manual References Not applicable...
Page 107: ...General Features Features Guide 107 User Manual References 4 4 12 Trunk Busy Out Setting...
Page 162: ...General Features 162 Features Guide User Manual References 4 3 54 Outward Dialing Trunk Access...
Page 182: ...General Features 182 Features Guide User Manual References 4 3 69 Secret Busy Override...
Page 209: ...General Features Features Guide 209 User Manual References 4 3 62 Pickup Dialing Hot Line...
Page 297: ...General Features Features Guide 297 User Manual References 4 3 7 Background Music BGM...
Page 305: ...General Features Features Guide 305 User Manual References 4 3 71 Station Program Clear...
Page 348: ...General Features 348 Features Guide...
Page 349: ...ISDN Features Features Guide 349 Section 2 ISDN Features...
Page 368: ...ISDN Features 368 Features Guide...
Page 369: ...TIE Line Features Features Guide 369 Section 3 TIE Line Features...
Page 388: ...TIE Line Features 388 Features Guide...
Page 389: ...Features Guide 389 Section 4 Tones Ring Tones...
Page 392: ...Tone Ring Tone 392 Features Guide...
Page 393: ...Index Features Guide 393 Section 5 Index...
Page 397: ...Index Features Guide 397...