1.8 Utilising the Call Centre
User Manual
109
1.8
Utilising the Call Centre
1.8.1
Leaving an Incoming Call Distribution Group (Log-in/
Log-out, Wrap-up)
To set Log-in/Log-out
You can control your status in an incoming call
distribution group. When in the Log-out mode,
incoming calls to the group will not ring at your
extension. When you return, calls will again ring at
your extension. (Default: Log-in)
Even if your extension is logged-in, you can have a
specified time period (wrap-up time) when you will not
receive calls after completing a previous call. This
time can be used for you to write a report and so on.
You can also manually select "Not Ready" mode to
temporarily leave a distribution group.
Log-in
Log-out
Wrap-up
Talk.
Not Ready
Ready
Off-hook.
On-hook.
PT/SLT/PS
Enter 736.
Log-out
Log-in
0
1
OR
Enter ICD Group extension
number or .
Specified
OR
ICD Group
extension no.
All
3
6
7
Enter 0 or 1.
C.Tone
ICD Group: Incoming Call Distribution Group
Summary of Contents for KX-TDA15
Page 10: ...10 User Manual...
Page 138: ...1 11 Using a Display Proprietary Telephone 138 User Manual...
Page 148: ...2 1 Control Features 148 User Manual...
Page 176: ...3 3 Customising Your System System Programming 176 User Manual...
Page 196: ...4 4 Revision History 196 User Manual...
Page 197: ...User Manual 197 Index...