1.12 Holding Features
166
Feature Guide
1.12.3 Call Splitting
Description
During a conversation, an extension user can call another extension while putting the original party on
Consultation Hold. The extension user can then alternate between the two parties and/or connect the
original party with the third party.
Conditions
•
Consultation Hold:
a condition that a party is in, when an extension is calling other parties in order to
perform Call Transfer, Conference, or Call Splitting.
In Consultation Hold, the original call is treated as if it is on hold, allowing the extension to call a third
party all on one line. In Call Hold, the party on hold and the third party are connected to the extension
using separate lines.
•
When the extension user is having a conversation with one party, the other party is in consultation hold.
User Manual References
Summary of Contents for KX-TDA15
Page 15: ...Feature Guide 15 Section 1 Call Handling Features ...
Page 91: ...1 5 Making Call Features Feature Guide 91 User Manual References 1 2 1 Basic Calling ...
Page 151: ...1 10 Conversation Features Feature Guide 151 Feature Guide References 1 18 2 Flexible Buttons ...
Page 359: ...Feature Guide 359 Section 2 System Configuration and Administration Features ...
Page 401: ...Feature Guide 401 Section 3 Appendix ...
Page 413: ...Feature Guide 413 Index ...
Page 419: ...Index Feature Guide 419 ...
