11.4.2. List of Errors and Solutions
The tables below list the errors and their solutions.
When an error whose error code is indicated with "*" occurs in the main unit (Hybrid IP-PBX), the ALARM indicator on the front
of the cabinet turns on red, and the system logs the error information.
When the error conditions indicated by the error codes "021", "091", "230", and "510" are recovered, the ALARM indicator will
turn off automatically, indicating successful troubleshooting. When other errors are logged, the ALARM indicator will turn off
only when the log for major or minor errors is cleared from the KX-TDA Maintenance Console.
In other words, the ALARM indicator will turn off under the following conditions:
·
When the errors "021", "091", "230", and "510" are logged: when the error conditions are recovered
·
When other errors are logged: when the log for major or minor errors is cleared from the KX-TDA Maintenance Console
MPR Card Initial Self Diagnosis
Error Code
Error Message
PROBABLE CAUSE
SOLUTION
100
SRAM readwrite error
·
MPR card malfunction
·
See if the MPR card is installed properly
·
Press the Reset Button
·
Replace the MPR card (be sure to turn off the main unit
(Hybrid IP-PBX) when replacing)
101
Flash write error
102
Flash boot check error
103
SDRAM eadwrite error
104
ASIC local bus register
access error
105
ASIC CT bus HW NG
106
ASIC Local HW0 NG
108
SD card not mounted
·
SD Memory Card not installed
·
Defective data in SD Memory Card
·
MPR card malfunction
·
See if the SD Memory Card is installed properly
·
Replace the SD Memory Card
·
Replace the MPR card (be sure to turn off the main unit
(Hybrid IP-PBX) when replacing)
109
ASIC HDLC error
·
MPR card malfunction
·
See if the MPR card is installed properly
·
Press the Reset Button
·
Replace the MPR card (be sure to turn off the main unit
(Hybrid IP-PBX) when replacing)
110
ASIC DMAC error
LPR (Optional Service Card with Local Processor) Initial Self Diagnosis
Error Code
Error Message
PROBABLE CAUSE
SOLUTION
210
ASIC local bus register
access error
·
Optional service card malfunction:
DHLC, DLC, CSIF, T1, PRI, OPB3,
CTI-LINK, E&M, IP-GW
·
See if the corresponding optional service card is installed
properly
·
Pull out and re-insert the corresponding optional service
card
·
Press the Reset Button
·
Replace the corresponding optional service card
211
Speech path loop-back
check error
·
Optional service card malfunction:
DHLC, DLC, SLC, CSIF, LCOT,
T1, PRI, OPB3, CTI-LINK, E&M,
IP-GW
212
Echo cancellor access
error
·
Optional service card malfunction:
CSIF, ECHO
213
CSINF
frame
sync.
error
214
DSP Boot check error
·
Optional service card malfunction:
T1
215
Framer IC access error
·
Optional service card malfunction:
T1, PRI
216
MSG card DSP error
·
Optional service card malfunction:
MSG, OPB3
217
MSG card data error
·
Optional service card malfunction:
MSG, OPB3
·
Erroneous recording of messages
·
See if the corresponding optional service card is installed
properly
·
Pull out and re-insert the corresponding optional service
card
·
Press the Reset Button
·
Re-record the messages
·
Replace the corresponding optional service card
218
LANC register access
error
·
Optional service card malfunction:
CTI-LINK
·
See if the corresponding optional service card is installed
properly
·
Pull out and re-insert the corresponding optional service
card
·
Press the Reset Button
·
Replace the corresponding optional service card
51
KX-TDA200BX
Summary of Contents for KX-TDA200BX
Page 8: ...5 SYSTEM OVERVIEW 5 1 SYSTEM CONFIGURATIONS 8 KX TDA200BX ...
Page 10: ...5 3 SYSTEM CONNECTION DIAGRAM 10 KX TDA200BX ...
Page 17: ...8 2 SYSTEM CONTROL 8 2 1 System Control Block Diagram 17 KX TDA200BX ...
Page 18: ...8 2 2 Voice TDM Highway Bus Block Diagram 18 KX TDA200BX ...
Page 21: ...8 3 2 EC Bus System Connection Diagram 21 KX TDA200BX ...
Page 33: ...11 3 MPR CARD 11 3 1 Startup Run indicator LED201 33 KX TDA200BX ...
Page 36: ...Optional service cards cannot start up 36 KX TDA200BX ...
Page 37: ...11 3 2 Phone Call The call path cannot connect Noise is created 37 KX TDA200BX ...
Page 38: ...11 3 3 Paging No sound PAGING1 No sound PAGING2 38 KX TDA200BX ...
Page 39: ...Noise is Heard PAGING1 Noise is Heard PAGING2 39 KX TDA200BX ...
Page 40: ...Sound is small PAGING1 Sound is small PAGING2 40 KX TDA200BX ...
Page 41: ...11 3 4 MOH Using No sound is heard MOH1 41 KX TDA200BX ...
Page 42: ...No sound is heard MOH2 42 KX TDA200BX ...
Page 43: ...Sound is small or loud MOH1 Sound is small or loud MOH2 43 KX TDA200BX ...
Page 44: ...11 3 5 USB Connection Unable to connect 44 KX TDA200BX ...
Page 45: ...Connection error occurs 45 KX TDA200BX ...
Page 46: ...11 3 6 RS 232C Connection Unable to connect 46 KX TDA200BX ...
Page 47: ...Connecting speed is slowly 47 KX TDA200BX ...
Page 48: ...11 3 7 SD Card I F Unable to save the system data 48 KX TDA200BX ...
Page 49: ...11 3 8 Other The clock data is deleted unset table 49 KX TDA200BX ...
Page 59: ...12 2 DIAGNOSIS TEST 1 Click Diagnosis of Utility 59 KX TDA200BX ...
Page 60: ...2 Pair Port Test operation Select card for Test 3 Click Pair Port Test 60 KX TDA200BX ...
Page 61: ...4 Click OK 5 Click Cancel 61 KX TDA200BX ...
Page 62: ...6 Card Test operation Select card for Test 7 Click Card Test 62 KX TDA200BX ...
Page 63: ...8 Click OK 9 Click Cancel 63 KX TDA200BX ...
Page 68: ...14 TERMINAL GUIDE OF ICS TRANSISTORS AND DIODES 68 KX TDA200BX ...
Page 70: ...16 CABINET AND ELECTRICAL PARTS LOCATION 70 KX TDA200BX ...
Page 71: ...16 1 EXTENSION BOARDS FOR SERVICING 71 KX TDA200BX ...
Page 72: ...17 ACCESSORIES AND PACKING MATERIALS 72 KX TDA200BX ...
Page 91: ...Waveform 7 Waveform 8 20MHz 12MHz KX TDA200BX 91 ...
Page 96: ...96 KX TDA200BX A KXTDA200BX ...