1.3.36 ICD Group Features—Call Log History for ICD Group
An extension assigned as a supervisor (supervisor extension) can confirm the incoming call
log for the incoming call distribution (ICD) group.
To perform this operation, the supervisor has to enter incoming call queue monitoring mode
first.
To enter incoming call queue monitoring mode
On-hook.
Enter
ICD Group
extension number
.
Off-hook.
6-Line Display PT
Enter
739
.
3
9
7
C.Tone
ICD Group
extension no.
Group Monitor On
To confirm the Call Log History
Press
"LOG"
.
Confirm the Call Log History.
JAN.31 08:13AM FRI
601:Sales Section
Waiting Calls Now: 00006
Max. Waiting Time: 02'18
EXIT
LOG
SPRVS
Since JAN.29 09:10AM
Total Calls : 00996
Overflow Calls : 00131
Lost Calls : 00039
Average Waiting : 01'06
EXIT CLEAR
While the display is in incoming call queue monitoring mode
6-Line Display PT
Document Version 2008-10
Operating Manual
89
1.3.36 ICD Group Features—Call Log History for ICD Group
Summary of Contents for KX-TDA50
Page 18: ...18 Operating Manual Document Version 2008 10 Table of Contents...
Page 53: ...Table 1 Standard mode Document Version 2008 10 Operating Manual 53 1 3 14 Character Entry...
Page 158: ...158 Operating Manual Document Version 2008 10 2 1 6 Time Service Mode Control...
Page 186: ...186 Operating Manual Document Version 2008 10 3 3 2 System Programming...
Page 209: ...Index Document Version 2008 10 Operating Manual 209...