2.6 Help
70
PC Programming Manual
Maintenance Console Software
Card Status
Q
The Maintenance Console cannot connect to the PBX via modem.
A
•
Is the dial number of the modem correct? For more details, see
2.17.1 [11-1] Main
.
•
Has a modem been installed to the PBX?
•
Are the modem settings of the PBX and Maintenance Console correct? For more details,
see
2.17.1 [11-1] Main
.
•
Is the password correct?
•
Is the Maintenance Console not connected to the PBX by another connection method?
Q
Can I perform initial setup of the PBX without being connected to the PBX?
A
•
Yes. This is possible in Batch mode.
Create a new system data file using
2.2.1 File—New
, edit settings as required, and then
upload this file to the PBX later (see
2.5.2 Utility—File Transfer PC to PBX (SD Card)
).
Q
How do I confirm the software version of the PBX or installed cards?
A
•
From
2.7.1 [1-1] Slot
, click
Summary
. Summary information, including software
versions, is displayed for all cards installed in the PBX.
Q
Not all of the characters of a setting can be displayed because the column is
too narrow.
A
•
Move the mouse to the line between the names of 2 setting items, at the top of the table.
The pointer will change to a double arrow. Click and drag the line to the right until all
characters are displayed.
Q
The status of a new card will not change to "INS".
A
•
With the new card installed, does the total number of extensions or CO lines exceed the
maximum supported by the PBX?
•
Is the type of card installed in the slot different from the card type set as "Pre-install" for
that slot? Confirm that the correct card is installed in the slot.
•
Is the card firmly and fully installed in the slot? Confirm that the card is installed correctly
in the slot.
•
Confirm that the card is not damaged.
Q
I want to set the status of only 1 port of the IP-GW4 card to "OUS".
A
•
This cannot be done, since the IP-GW4 card requires both channels of a port to be set
to "OUS"/"INS" together.
Q
I cannot change an LCO port to INS status.
