1.19 Voice Mail Features
Feature Guide
155
[DTMF Status Signals]
System Programming
The service mode for each VM (DTMF) group and various DTMF settings must be programmed through
system programming to match the settings of your VPS. If the settings of the PBX and your VPS do not
agree, the VPS will not perform as expected.
1.
Service Mode Assignment
Through system programming, assign a service mode (VM or AA) to each VM (DTMF) group to match
the settings of your VPS.
2.
DTMF Status Signal Assignment
When using AA service, the PBX will communicate with your VPS by sending DTMF tones to indicate
the status of PBX extensions. Assign these DTMF status signals through PBX system programming to
match the settings of your VPS.
3.
DTMF Command Assignment
The PBX also sends DTMF tones to your VPS to command the VPS to play or record messages, or to
switch between VM and AA service modes. Assign these DTMF commands through PBX system
programming to match the settings of your VPS.
4.
Redirecting Calls to the VPS via FWD or Intercept Routing
When a call is redirected to the VPS via FWD or Intercept Routing it will be redirected to either the VM
service or the AA service of your VPS, based on system programming. This allows a caller to, for
example, be connected to an extension via AA service, then be connected to that extension's mailbox
if the extension does not answer.
Status
Condition
Default DTMF
Status Signal
Ringback Tone
The PBX is ringing the corresponding extension.
1
Busy Tone
The called extension is busy.
2
Reorder Tone
The dialed number is invalid.
3
DND Tone
The called extension has set Do Not Disturb (DND). (
→
4
Answer
The called extension has answered the call.
5
Confirm
The PBX confirms that a feature (such as Message Waiting)
has been set or canceled on the extension.
9
Disconnect
The caller has hung up.
#9
FWD to VM Ringback
Tone
The called extension has set FWD to VPS and the PBX is
calling another port of the VPS.
6
FWD to VM Busy Tone
The called extension has set FWD to VPS and all ports of the
VPS are busy.
7
FWD to Extension
Ringback Tone
The PBX is calling an extension other than the one dialed,
most likely because the called extension has set its calls to
be forwarded to another extension or because it is a member
of an idle extension hunting group. (
→
8
Summary of Contents for KX-TDA50
Page 16: ...16 Feature Guide...
Page 17: ...Feature Guide 17 Section 1 Call Handling Features...
Page 67: ...1 5 Making Call Features Feature Guide 67 User Manual References 1 2 1 Basic Calling...
Page 215: ...Feature Guide 215 Section 2 System Configuration and Administration Features...
Page 244: ...2 4 Fault Recovery Diagnostics 244 Feature Guide...
Page 245: ...Feature Guide 245 Section 3 Programming Instructions...
Page 281: ...Feature Guide 281 Section 4 KX TDA50 Maintenance Console Operating Instructions...
Page 446: ...4 8 System 2 446 Feature Guide Feature Guide References 1 16 1 Caller ID...
Page 621: ...4 14 ARS 8 Feature Guide 621 Feature Guide References 1 9 1 Automatic Route Selection ARS...
Page 652: ...4 17 Maintenance 11 652 Feature Guide...
Page 653: ...Feature Guide 653 Section 5 Appendix...
Page 661: ...Feature Guide 661 Index...
Page 667: ...Index Feature Guide 667...