1.2 Receiving Group Features
30
Feature Guide
1.2
Receiving Group Features
1.2.1
Idle Extension Hunting
Description
If a called extension is busy or in Do Not Disturb (DND) mode, Idle Extension Hunting redirects the call to
an idle member of the same idle extension hunting group, which can be programmed through system
programming (
→
Idle Extension Hunting Group Member [681]). Idle extensions are automatically searched
for according to a preprogrammed hunting type (
→
Idle Extension Hunting Type [680]).
This feature is also known as Station Hunting.
Assignment order:
Idle extensions are searched for in the order in which the extensions were assigned as
members of the group through system programming. For example, if a call is directed to the fifth extension
assigned to the group, hunting begins with the sixth extension.
Conditions
•
Idle Extension Hunting applies to:
Intercom, CO line, and doorphone calls made to a single extension.
•
An extension can belong to only one idle extension hunting group.
•
If all the searched extensions are busy:
The PBX redirects the call to an overflow destination which can be assigned for each idle extension
hunting group and each time mode.
Type
Description
Circular Hunting
An idle extension is searched for in a circular fashion in the order in which the
extensions were assigned to the group.
Terminated Hunting
An idle extension is searched for in the order in which the extensions were
assigned to the group, until reaching the last extension assigned.
Extn.
Incoming call
Busy
Extn.
Extn.
Extn.
Assignment order
Extn.
Incoming call
Busy
Extn.
Extn.
Extn.
Last
Assignment order
Summary of Contents for KX-TDA50
Page 16: ...16 Feature Guide...
Page 17: ...Feature Guide 17 Section 1 Call Handling Features...
Page 67: ...1 5 Making Call Features Feature Guide 67 User Manual References 1 2 1 Basic Calling...
Page 215: ...Feature Guide 215 Section 2 System Configuration and Administration Features...
Page 244: ...2 4 Fault Recovery Diagnostics 244 Feature Guide...
Page 245: ...Feature Guide 245 Section 3 Programming Instructions...
Page 281: ...Feature Guide 281 Section 4 KX TDA50 Maintenance Console Operating Instructions...
Page 446: ...4 8 System 2 446 Feature Guide Feature Guide References 1 16 1 Caller ID...
Page 621: ...4 14 ARS 8 Feature Guide 621 Feature Guide References 1 9 1 Automatic Route Selection ARS...
Page 652: ...4 17 Maintenance 11 652 Feature Guide...
Page 653: ...Feature Guide 653 Section 5 Appendix...
Page 661: ...Feature Guide 661 Index...
Page 667: ...Index Feature Guide 667...