Panasonic KX-TDE100 Feature Manual Download

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SVM Remote Access from CO Line

An extension user can remotely access his message box through a CO line by calling his own extension and
using the Walking COS feature. This allows the user to, for example, check the voice messages left in his
message box when he is out of the office.

Accessing the Message Box of Another Extension

An extension user can access the message box of another extension by using the Walking COS feature to,
for example, record a greeting message in a message box for an Incoming Call Distribution (ICD) Group as
described below.
In addition, if the user’s telephone has a Message button for another extension, the user can easily access the
message box of that extension and listen to the voice messages left by callers.

Message Box for Incoming Call Distribution (ICD) Group

When a call is redirected to this feature from an ICD Group using Intercept Routing—Overflow (

9.1.5 ICD

Group Features—Overflow) or Call Forwarding (FWD), the greeting message for the first extension assigned
to that ICD Group will be played, and the voice message from the caller will be recorded in that extension’s
message box.
A virtual PS can be assigned as the first extension of the ICD Group. This provides the ICD Group with a
dedicated message box that is not shared with an actual extension. (

19.1.2 Virtual PS)

Conditions

[General]

•

This feature will function using the preinstalled IPCMPR card (MPR card for KX-TDE100/KX-TDE200), or
the preinstalled IPCEMPR card (MPR card for KX-TDE600). To increase the capacity of the feature, it is
possible to add an ESVM4 card mounted on an OPB3 card.

•

The maximum number of voice messages (not including greeting messages) that can be recorded for an
extension can be set between 1 and 100 through system programming. (Default: 10)

•

The Message button or Message/Ringer Lamp will light when an incoming call is answered by this feature.
However, if a message is not left by the caller, the light will turn off when the call has ended.

•

It is not possible to back up the SVM Log, recorded voice messages or greeting messages. If the PBX is
initialized, all this information is cleared.

•

When the ESVM card to which an extension belongs is changed through system programming, all the
recorded voice messages and greeting messages for the extension will be cleared.

•

When using the IPCMPR/IPCEMPR card, this feature can be disabled for each extension through system
programming. This can be useful for only allowing certain users (e.g., bosses, executives, etc.) access to
the limited capacity of recorded voice messages for this feature. When this feature is disabled, all the
recorded voice messages and greeting messages for the extension will be cleared.

•

The voice messages for an extension will be cleared when the extension is checked out using the
Hospitality feature (

8.1.4 HOSPITALITY FEATURES). However, greeting messages will not be cleared.

•

An extension is able to receive calls even while a voice message is being recorded in that extension’s
message box.

•

If an extension user tries to access this feature when it is already being accessed by two other users, the
user will hear a busy tone.

•

If an extension user tries to clear a voice message shown on the display while the message box is already
in use, the extension user will hear a notification tone.

Panasonic KX-TDE100, Feature Manual

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