a.
the total recording time or number of voice messages exceeds the limit.
b.
the number of voice messages for an extension exceeds the limit.
c.
the destination of a call has been changed more than once.
d.
the desired message box is already in use by another user.
e.
a call is received at an ICD Group, and the message box of the first extension assigned to that group
is not available, or no extension is assigned as the first member of the group.
•
This feature does not answer calls that are forwarded using the Call Forwarding by QSIG feature (
®
13.1.22 Private Network Features—QSIG—CF (Call Forwarding)).
•
Display Lock
A display PT user can lock the SVM Log display to prevent the user’s information from being viewed and
voice messages from being played back at any extension through personal programming (Display Lock).
In this case, the Incoming/Outgoing Call Log displays and the Personal Speed Dialing number display are
also locked. An extension personal identification number (PIN) (
®
5.1.6 Extension PIN (Personal
Identification Number)) is required to lock/unlock the display.
•
Accessing the Message Box of Another Extension
Listening to voice messages left by callers using a Message button for another extension is available only
when voice messages have been left in the message box.
•
Moving From SVM to DISA
When a call is answered by SVM but the caller wants to call another extension instead of leaving a
message, it is possible to access DISA (DISA OGM 01 will be played) by dialing the Operator Call feature
number. This allows the caller to call another extension via DISA or access the DISA AA service. The OGM
feature for the card/block to which the SVM mailbox belongs must be enabled via system programming.
[Recording Greeting Messages]
•
If an extension user tries to record a new greeting message to his message box when the total recording
time or number of messages has reached its limit, the user will hear a reorder tone.
•
It is not recommended to record music when creating a greeting message.
[SVM Remote Access from CO Line]
•
Whether Walking COS is available or not can be set through system programming.
If the PBX uses analog CO lines without the CPC service, it is strongly recommended to prohibit Walking
COS access. If an extension user who is accessing his message box through an analog line goes on-hook
while the voice messages are being played, the line will remain connected until all voice messages finish
playing. This is because a reorder tone cannot be detected from an analog line while playing voice
messages.
•
The first digit of the Walking COS feature number must be entered before the greeting message finishes
playing.
•
When accessing SVM through a CO line, it is possible to change message boxes (e.g., to leave a message
in another user’s message box after listening to one’s own messages). However, a user can only access
the message boxes of other extensions assigned to the same card/block. For example, if the user accesses
a message box belonging to card/block 1 first, then the user can only access the message boxes of other
extensions belonging to card/block 1. If the user tries to access the message box of another extension
belonging to a different card, the user will hear a reorder tone. While a reorder tone is heard, it is possible
to retry another call by pressing " ".
Installation Manual References
KX-TDE100/KX-TDE200
3.3.1 IPCMPR Card
3.7.1 OPB3 Card (KX-TDA0190)
3.7.6 ESVM4 Card (KX-TDA0194)
Document Version 2009-12
Feature Manual
309
16.1.8 SVM (Simplified Voice Message)
Summary of Contents for KX-TDE100
Page 12: ...12 Feature Manual Document Version 2009 12 Table of Contents...
Page 13: ...Section 1 Features and Configurations A Document Version 2009 12 Feature Manual 13...
Page 25: ...Section 2 Features and Configurations B Document Version 2009 12 Feature Manual 25...
Page 28: ...28 Feature Manual Document Version 2009 12 2 1 1 BGM Background Music...
Page 29: ...Section 3 Features and Configurations C Document Version 2009 12 Feature Manual 29...
Page 65: ...Section 4 Features and Configurations D Document Version 2009 12 Feature Manual 65...
Page 89: ...Section 5 Features and Configurations E Document Version 2009 12 Feature Manual 89...
Page 100: ...100 Feature Manual Document Version 2009 12 5 1 9 External Sensor...
Page 101: ...Section 6 Features and Configurations F Document Version 2009 12 Feature Manual 101...
Page 122: ...122 Feature Manual Document Version 2009 12 6 1 7 FWD DND Button Group FWD Button...
Page 123: ...Section 7 Features and Configurations G Document Version 2009 12 Feature Manual 123...
Page 128: ...128 Feature Manual Document Version 2009 12 7 1 1 GROUP FEATURES...
Page 129: ...Section 8 Features and Configurations H Document Version 2009 12 Feature Manual 129...
Page 136: ...136 Feature Manual Document Version 2009 12 8 1 6 Hot Line...
Page 137: ...Section 9 Features and Configurations I Document Version 2009 12 Feature Manual 137...
Page 173: ...Section 10 Features and Configurations L Document Version 2009 12 Feature Manual 173...
Page 181: ...Section 11 Features and Configurations M Document Version 2009 12 Feature Manual 181...
Page 192: ...192 Feature Manual Document Version 2009 12 11 1 5 Mute...
Page 193: ...Section 12 Features and Configurations O Document Version 2009 12 Feature Manual 193...
Page 200: ...200 Feature Manual Document Version 2009 12 12 1 5 Operator Features...
Page 201: ...Section 13 Features and Configurations P Document Version 2009 12 Feature Manual 201...
Page 278: ...278 Feature Manual Document Version 2009 12 13 1 30 PT Programming...
Page 279: ...Section 14 Features and Configurations Q Document Version 2009 12 Feature Manual 279...
Page 282: ...282 Feature Manual Document Version 2009 12 14 1 2 Quick Setup...
Page 283: ...Section 15 Features and Configurations R Document Version 2009 12 Feature Manual 283...
Page 289: ...Section 16 Features and Configurations S Document Version 2009 12 Feature Manual 289...
Page 312: ...312 Feature Manual Document Version 2009 12 16 1 9 Syslog Record Management...
Page 313: ...Section 17 Features and Configurations T Document Version 2009 12 Feature Manual 313...
Page 334: ...334 Feature Manual Document Version 2009 12 17 1 6 TRS Toll Restriction...
Page 335: ...Section 18 Features and Configurations U Document Version 2009 12 Feature Manual 335...
Page 337: ...Section 19 Features and Configurations V Document Version 2009 12 Feature Manual 337...
Page 358: ...358 Feature Manual Document Version 2009 12 19 1 5 Voice Mail DTMF Integration...
Page 359: ...Section 20 Features and Configurations W Document Version 2009 12 Feature Manual 359...
Page 368: ...368 Feature Manual Document Version 2009 12 20 1 5 Wireless XDP Parallel Mode...
Page 369: ...Section 21 Appendix Document Version 2009 12 Feature Manual 369...
Page 385: ...Index Document Version 2009 12 Feature Manual 385...
Page 391: ...Document Version 2009 12 Feature Manual 391 Notes...