accessing certain trunk groups, each tenant can be given its own trunk groups which no other tenant can
access.
[Programming Example: External Call Block]
COS
Trunk
Group 1
Trunk
Group 2
Trunk
Group 3
Trunk
Group 4
Trunk
Group 5
Trunk
Group 6
COS 1
COS 2
COS 3
COS 4
COS 5
COS 6
Block
Block
Block
Block
Block
Block
Block
Block
Block
Block
Block
Block
Block
Block
Block
Block
Block
Block
Block
Block
Block
Block
Block
Block
In this example:
External Call Block is employed to prevent tenants from accessing all trunk groups except the ones
designated to them. Each extension in a tenant is assigned a COS that is not assigned to extensions which
belong to another tenant.
a.
Extensions in Tenant 1 are either COS 1 or 2. They can access trunk groups 1 and 2.
b.
Extensions in Tenant 2 are either COS 3 or 4. They can access trunk groups 3 and 4.
c.
Extensions in Tenant 3 are either COS 5 or 6. They can access trunk groups 5 and 6.
Trunk
Group 1
Trunk
Group 2
Trunk
Group 3
Trunk
Group 4
Trunk
Group 5
Trunk
Group 6
COS
1
COS
2
Extension User
Group 1
Tenant 1
Extn. 100 Extn. 101
Extension User
Group 2
Extn. 103
Extn. 102
COS
4
COS
3
Extension User
Group 3
Tenant 2
Extn. 104 Extn. 105
Extension User
Group 4
Extn. 107
Extn. 106
COS
5
COS
6
Extension User
Group 5
Tenant 3
Extn. 108 Extn. 109
Extension User
Group 6
Extn. 111
Extn. 110
PBX
Conditions
•
The following features used by incoming call distribution (ICD) group are determined by the tenant number
assigned to them (
®
9.1.1 ICD GROUP FEATURES):
–
The Music on Hold heard by a caller while waiting in a queue.
–
The Time Table used by the ICD group to determine the current time mode. An overflow destination
and Queuing Time Table can be assigned for each time mode.
Document Version 2009-12
Feature Manual
319
17.1.3 Tenant Service
Summary of Contents for KX-TDE100
Page 12: ...12 Feature Manual Document Version 2009 12 Table of Contents...
Page 13: ...Section 1 Features and Configurations A Document Version 2009 12 Feature Manual 13...
Page 25: ...Section 2 Features and Configurations B Document Version 2009 12 Feature Manual 25...
Page 28: ...28 Feature Manual Document Version 2009 12 2 1 1 BGM Background Music...
Page 29: ...Section 3 Features and Configurations C Document Version 2009 12 Feature Manual 29...
Page 65: ...Section 4 Features and Configurations D Document Version 2009 12 Feature Manual 65...
Page 89: ...Section 5 Features and Configurations E Document Version 2009 12 Feature Manual 89...
Page 100: ...100 Feature Manual Document Version 2009 12 5 1 9 External Sensor...
Page 101: ...Section 6 Features and Configurations F Document Version 2009 12 Feature Manual 101...
Page 122: ...122 Feature Manual Document Version 2009 12 6 1 7 FWD DND Button Group FWD Button...
Page 123: ...Section 7 Features and Configurations G Document Version 2009 12 Feature Manual 123...
Page 128: ...128 Feature Manual Document Version 2009 12 7 1 1 GROUP FEATURES...
Page 129: ...Section 8 Features and Configurations H Document Version 2009 12 Feature Manual 129...
Page 136: ...136 Feature Manual Document Version 2009 12 8 1 6 Hot Line...
Page 137: ...Section 9 Features and Configurations I Document Version 2009 12 Feature Manual 137...
Page 173: ...Section 10 Features and Configurations L Document Version 2009 12 Feature Manual 173...
Page 181: ...Section 11 Features and Configurations M Document Version 2009 12 Feature Manual 181...
Page 192: ...192 Feature Manual Document Version 2009 12 11 1 5 Mute...
Page 193: ...Section 12 Features and Configurations O Document Version 2009 12 Feature Manual 193...
Page 200: ...200 Feature Manual Document Version 2009 12 12 1 5 Operator Features...
Page 201: ...Section 13 Features and Configurations P Document Version 2009 12 Feature Manual 201...
Page 278: ...278 Feature Manual Document Version 2009 12 13 1 30 PT Programming...
Page 279: ...Section 14 Features and Configurations Q Document Version 2009 12 Feature Manual 279...
Page 282: ...282 Feature Manual Document Version 2009 12 14 1 2 Quick Setup...
Page 283: ...Section 15 Features and Configurations R Document Version 2009 12 Feature Manual 283...
Page 289: ...Section 16 Features and Configurations S Document Version 2009 12 Feature Manual 289...
Page 312: ...312 Feature Manual Document Version 2009 12 16 1 9 Syslog Record Management...
Page 313: ...Section 17 Features and Configurations T Document Version 2009 12 Feature Manual 313...
Page 334: ...334 Feature Manual Document Version 2009 12 17 1 6 TRS Toll Restriction...
Page 335: ...Section 18 Features and Configurations U Document Version 2009 12 Feature Manual 335...
Page 337: ...Section 19 Features and Configurations V Document Version 2009 12 Feature Manual 337...
Page 358: ...358 Feature Manual Document Version 2009 12 19 1 5 Voice Mail DTMF Integration...
Page 359: ...Section 20 Features and Configurations W Document Version 2009 12 Feature Manual 359...
Page 368: ...368 Feature Manual Document Version 2009 12 20 1 5 Wireless XDP Parallel Mode...
Page 369: ...Section 21 Appendix Document Version 2009 12 Feature Manual 369...
Page 385: ...Index Document Version 2009 12 Feature Manual 385...
Page 391: ...Document Version 2009 12 Feature Manual 391 Notes...