3.1.6 Call Monitor
Description
Allows an extension user to listen to a busy extension user’s existing conversation. The user can hear the
conversation but will not be heard. If desired, the monitoring user can interrupt the call to establish a three-party
conference call.
Conditions
•
Class of Service (COS) programming determines extension users who can use this feature.
•
This feature is available only when the busy extension is in a conversation with another extension or outside
party.
•
This feature will not function when the busy extension:
a.
Has set Executive Busy Override Deny (
®
5.1.3 Executive Busy Override) or Data Line Security (
®
4.1.1 Data Line Security).
b.
Is receiving an Off-hook Call Announcement (OHCA) (
®
12.1.3 OHCA (Off-hook Call
Announcement)) or Whisper OHCA (
®
20.1.4 Whisper OHCA).
c.
Is on a conference call (
®
3.1.18 Conference,
®
5.1.3 Executive Busy Override,
®
13.1.14 Privacy
Release).
d.
Is on a doorphone call (
®
4.1.12 Doorphone Call).
e.
Is using Live Call Screening (LCS) or Two-way Record (
®
19.1.4 Voice Mail DPT (Digital)
Integration).
f.
Has a call on Consultation Hold (
®
3.1.20 Consultation Hold).
•
This feature stops when the busy extension user presses the following buttons during a conversation (
®
6.1.1 Fixed Buttons,
®
6.1.3 Flexible Buttons):
–
FLASH/RECALL button
–
HOLD button
–
TRANSFER button
–
CONF (Conference) button
–
DSS button
–
EFA button
–
Two-way Record button
–
Two-way Transfer button
–
One-touch Two-way Transfer button
–
Voice Mail (VM) Transfer button
PC Programming Manual References
4.11 [2-6-3] Numbering Plan—B/NA DND Call Feature—
Call Monitor
4.12 [2-7-1] Class of Service—COS Settings—Extension Feature—
Call Monitor
6.1 [4-1-1] Wired Extension—Extension Settings
→Option 2—
Data Mode
→Option 3—
Executive Override Deny
6.10 [4-2-1] Portable Station—Extension Settings—Option 3—
Executive Override Deny
Feature Manual References
3.1.21 COS (Class of Service)
Document Version 2009-12
Feature Manual
41
3.1.6 Call Monitor
Summary of Contents for KX-TDE100
Page 12: ...12 Feature Manual Document Version 2009 12 Table of Contents...
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Page 337: ...Section 19 Features and Configurations V Document Version 2009 12 Feature Manual 337...
Page 358: ...358 Feature Manual Document Version 2009 12 19 1 5 Voice Mail DTMF Integration...
Page 359: ...Section 20 Features and Configurations W Document Version 2009 12 Feature Manual 359...
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Page 369: ...Section 21 Appendix Document Version 2009 12 Feature Manual 369...
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Page 391: ...Document Version 2009 12 Feature Manual 391 Notes...