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INCREASED OFFICE PRODUCTIVITY

7

PHONE ASSISTANT

Higher Productivity, Greater 
Customer Satisfaction via Desktop 
PC Integration

Panasonic Phone Assistant is a suite 
of desktop productivity applications 
that integrates with the KX-TDE 
Pure IP-PBX to provide a variety of 
collaboration tools to simplify and 
enhance real time communications 
for business telephone users. 

Highly intuitive Phone Assistant 
Graphical User Interface (GUI) 
allows users to simply use a mouse 
to more effectively utilise the 
telephony features and manage 
calls with a simple point-and-click. 

Panasonic Phone Assistant 
application empowers you with 
business tools to provide superior 
customer service.

There are 3 variations of Panasonic 
Phone Assistant that are targeted 
at different users. Phone Assistant 
users are able to do more in less 
time, increasing productivity.

Incoming Call Popup

Phone Assistant unobtrusively 
informs you of incoming calls via 
a small pop-up window.

Click To Dial Contacts

To call someone, click the Contacts 
tab to visually check to see if they 
are available and simply click to dial.

Click Access to Phone Directory

TDE IP-PBX contact directory 
integration allows users to create 

business or private contacts that 
show the presence and availability 
of all co-workers or can simply 
dial external business contacts by 
double clicking. 

Presence and Availability

Availability and Presence is fully 
incorporated into the application 
allowing you to see other 
contacts’ phone status (e.g. Idle, 
Busy, Ringing, etc.) and helps in 
determining who is available to 
handle calls before you decide to call 
or transfer a call to them, greatly 
reducing the number of missed calls 
and lost communications. 

Instant Messaging

Instant messaging 
allows text messages 
to be sent to another 
Phone Assistant 
user’s computer 
screen.

Never Miss an 
Important Call

The software 
informs you of the 
number of calls 
and chat invitations 
while away from your 
desk, enabling you to 
return their call even 
if they did not leave a 
message.

Record Conversation with Ease

PA Users can easily record 
conversations to Voice Mail at the 
press of a button. Conversation 
recordings can be listened to by 
accessing voicemail. 

KX-TVM50/200 required.

IP Softphone Option

An optional Softphone plug-in 
module allows remote users, 
call centres and other roaming 
employees to connect and 
access the corporate telephony 
applications over an IP network 
even in a remote location.

IP Camera Integration

Panasonic IP Cameras can also 
be integrated, allowing users to 
answer a doorphone and open the 
door after viewing the IP camera 
video feed on screen.

PHONE ASSISTANT STATUS

Phone Assistant Status application 
allows supervisors and team 
leaders an easy way to keep an 
eye on all their team members’ 
telephony communication activities. 
Each supervisor can manage up to 
128 extensions – monitoring phone 
status, call details, presence and 
availability – perfect for managing a 
team or an entire organisation. 

Features supported include:

•  

Drag and drop extensions 
to monitor

•  

Click to access call details

•  

Call monitoring

PHONE ASSISTANT 
MANAGER

Phone Assistant Manager is an 
intuitive web browser-based 
application designed to make it 
easy for IT Administrators to 
administer Phone Assistant users 
and make typical Adds/Moves 
and configuration changes to 
their TDE IP-PBX right from their 
networked PC.

Phone Assistant - 

intuitive user 

interface

Summary of Contents for KX-TDE200AL

Page 1: ...KX TDE200AL PURE IP PBX SYSTEM the voice of business ...

Page 2: ...ounded in 1918 Today Matsushita Group with its flagship Panasonic brand has annual sales of approximately USD 77 Billion with more than 300 000 employees Panasonic has been manufacturing telephone systems since 1986 with the launch of the world s first two hybrid port systems KX T308 and KX T616 The cost savings and superior flexibility of these hybrids quickly made them the world s best selling s...

Page 3: ... effectively communicate today yet want to make sure that they are properly equipped to handle the growing demands of their future communication needs Highly modular and empowered with the latest SIP technology the new KX TDE Pure IP PBXs are an ideal communication platform for customers to solve all their business telephony needs today as well as in the future as they embrace full IP telephony Ne...

Page 4: ...your specific business telephony needs 1 Optional Bluetooth module 2 Self Labelling keys KX NT366X only 3 PoE Power Over Ethernet Above Image Model KX NT366X Other models may vary The new Panasonic KX NT300 series introduces new IP telephones that are stylish intuitive user friendly and follows universal design philosophy This makes them highly appealing easy and comfortable to use by all system t...

Page 5: ...play 24 Programmable Keys Digital Speakerphone 2 Ethernet Ports 100Base T Power over Ethernet PoE Optional 12 Key module KX NT303X Optional 60 Key module KX NT305X Optional Bluetooth module Headset Jack Available in Black or White KX NT321X 1 Line Display 8 Programmable Keys Digital Speakerphone 2 Ethernet Ports 100Base T Power over Ethernet PoE Headset Jack Available in Black or White KX NT265X 1...

Page 6: ...hich is labelled as the keys are programmed There are 12 Programmable keys with a 4 page memory Total 48 allowing users to page through the 4 page LCD memory by pressing the next page key Programmable Keys One touch function access programmable soft keys save time and effort These keys can be used to store telephone numbers or access frequently used phone system features The dual colour Red Green ...

Page 7: ...l or transfer a call to them greatly reducing the number of missed calls and lost communications Instant Messaging Instant messaging allows text messages to be sent to another Phone Assistant user s computer screen Never Miss an Important Call The software informs you of the number of calls and chat invitations while away from your desk enabling you to return their call even if they did not leave ...

Page 8: ...em allows wireless communication over an extended range by using multiple cell stations that boost the flexibility and mobility of your wireless handset Using the Wireless XDP you can set your wireless telephone to have the same extensions as your desk phone and then receive calls even when away from the desk You are always there ready to receive your customers calls and make the most of every bus...

Page 9: ...e telephones The system can be programmed to ring the fixed PBX extension and the mobile telephone simultaneously when receiving an incoming call Calls to the mobile telephone can then be transferred back to another PBX extension if necessary With Panasonic KX TDE Pure IP PBX system and mobile phone integration feature your staff can stay connected on the same phone number they use in the office w...

Page 10: ...Message for a user the extension user is notified by a message waiting lamp available on proprietary telephones or can be additionally notified via an email with Voice Message attached sent to the user s personal computer Incoming call information is also recorded with the message and is displayed on the telephone This information includes the caller s telephone number time of call and length of c...

Page 11: ...agent BUILT IN VOICE MAIL KX NCV200 also offers useful Voice Mail function as it is built on the same platform as TVM200 providing a cost effective call centre reporting voicemail solution to small medium enterprises LOG REPORT Panasonic s informal call centre solution also provides a reporting function for the detailed analysis needed to improve call centre performance This function allows users ...

Page 12: ...oIP technology with your present telephone handsets and utilise your company s corporate data network without the need for separate dedicated leased lines Synchronisation are just a few of the exceptional features that can provide enhanced added functionality to telephony power users in your company Advanced Networking The Panasonic KX TDE Pure IP PBX system provides users with the ability to moni...

Page 13: ...m the introduction of new Panasonic KX NT300 IP telephones Using standard data network cabling and supporting Power over Ethernet PoE Panasonic IP Telephony can reduce your installation cost as well as make telephony available wherever there is a data network available The diagram above shows how the Panasonic IP telephones can be used as extensions of the Pure IP PBX at the local office by connec...

Page 14: ...art of all communications no matter how the communication is conveyed via IP by traditional telephony or by employing wireless technology What is crucial for businesses is quality and reliability Panasonic provides a wide variety of solutions to cover any individual requirements Hospitality Health Services Customer Services Sales Logistics Legal Medical Retail 14 Education ...

Page 15: ...OHCA 2 Off Hook Monitor One Touch Dialling Paging Deny Paging Transfer Paralleled Telephone APT DPT SLT DPT SLT PS Redial Last Number Remote Station Control Special Carrier Access Speed Dialling Personal System Time and Date Display Tone Pulse Conversion Trunk Answer from Any Station TAFAS Walking Class Of Service COS Whisper OHCA Off Hook Call Announcement Wrap Up eXtra Device Port XDP DECT Featu...

Page 16: ...Z kd XZ d Wjh cZhh M I96 6A N7G 9 E E7M HNHI B i Z kd XZ d Wjh cZhh Head Office NSW Austlink Corporate Park 1 Garigal Road BELROSE 2085 PH 02 9986 7400 FAX 02 9986 7450 M I9 6A EJG E E7M HNHI B i Z kd XZ d Wjh cZhh Design and specifications are subject to change without notice Printed in Australia May 2008 For further information or the location of your nearest Panasonic Authorised Dealer please t...

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