Panasonic KX-TEB308, Features Manual

Page 1: ... No KX TEB308 Thank you for purchasing a Panasonic Advanced Hybrid System Please read this manual carefully before using this product and save this manual for future use Advanced Hybrid System Feature Guide ...

Page 2: ...ctions detailing the installation and maintenance of the PBX Sections from the Installation Manual are listed throughout the Feature Guide for your reference Feature Guide References Related sections of the Feature Guide are listed for your reference User Manual References The User Manual describes how users can access commonly used PBX features and functions with their proprietary telephones PTs ...

Page 3: ...ole software 2 3 1 PC Programming For programming details refer to the on line help that is installed along with KX TEB308 Maintenance Console 3 2 1 Installing and Starting KX TEB308 Maintenance Console Trademarks Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Celeron and Intel are trademarks or registered t...

Page 4: ...ection DTMF Dual Tone Multi Frequency E EFA External Feature Access F FWD Call Forwarding G G CO Group CO I IRNA Intercept Routing No Answer L LCS Live Call Screening LED Light Emitting Diode O O CO Other CO OGM Outgoing Message P PF Programmable Feature PSTN Public Switched Telephone Network PT Proprietary Telephone S S CO Single CO SLT Single Line Telephone SMDR Station Message Detail Recording ...

Page 5: ... System Access DISA AA number following the guidance of 3 level DISA outgoing messages OGMs and be connected to the desired party automatically 1 15 6 Direct Inward System Access DISA PC Programming System programming settings can be accessed using a PC and the Panasonic KX TEB308 Maintenance Console software as well as by using a PT 2 3 1 PC Programming The PBX software can be upgraded via the Se...

Page 6: ... FWD 31 1 3 1 3 Do Not Disturb DND 34 1 4 Answering Features 35 1 4 1 Answering Features 35 1 4 1 1 Answering Features OVERVIEW 35 1 4 1 2 Line Preference Incoming 36 1 4 1 3 Call Pickup 37 1 4 1 4 Hands free Answerback 38 1 5 Making Call Features 39 1 5 1 Intercom Call Features 39 1 5 1 1 Intercom Call 39 1 5 2 Outside CO Line Call Features 41 1 5 2 1 Outside CO Line Call Features OVERVIEW 41 1 5...

Page 7: ...lephone 86 1 10 10 Calling Party Control CPC Signal Detection 87 1 11 Transferring Features 88 1 11 1 Call Transfer 88 1 12 Holding Features 90 1 12 1 Call Hold 90 1 12 2 Call Park 92 1 12 3 Call Splitting 93 1 12 4 Music on Hold 94 1 12 5 Consultation Hold 95 1 13 Conference Features 96 1 13 1 Conference Features 96 1 13 1 1 Conference Features OVERVIEW 96 1 13 1 2 Conference 97 1 14 Paging Featu...

Page 8: ...2 2 1 Class of Service COS 157 2 2 2 Group 158 2 2 3 Time Service 160 2 2 4 Operator Manager Features 163 2 3 System Data Control 165 2 3 1 PC Programming 165 2 3 2 PT Programming 168 2 3 3 Automatic Time Adjustment 170 2 3 4 Feature Numbering 171 2 3 5 Automatic Configuration for Outside CO Line Type 176 2 3 6 Country Setting 177 2 3 7 Firmware Upgrade 178 2 4 Fault Recovery Diagnostics 179 2 4 1...

Page 9: ... 200 Bell Frequency 120 200 Automatic Line Access 121 200 Automatic Rotation for CO Line Access 122 200 Break Ratio 123 200 TRS Check for and 125 201 DSS Off hook Mode 126 201 Pickup Group 127 201 Ringback Tone Pattern 128 201 VM 1 APT Port 130 202 SLT Ring Silence Ratio 142 202 SLT Ring Bell on Time 143 202 SMS Centre Number for Receiving 145 203 SMS Routing Table CO 146 203 SMS Routing Table Ext...

Page 10: ...Pause Time 417 218 Flash Recall Time 418 218 Automatic Designated Line Access 419 218 CPC Signal Detection Incoming 420 219 CPC Signal Detection Outgoing 421 219 Disconnect Time 422 219 CO Line Ring Tone Pattern 423 220 Polarity Reverse Detection 424 220 Collect Call Block 425 Brazil only 221 Distinctive Ring Detection DRD 426 New Zealand only 221 DRD Ring Pattern 2 Extension Assignment Day Night ...

Page 11: ...on 618 236 SLT Message Waiting 619 237 LCS Recording Mode Set 620 237 BGM Control for APT 626 238 SLT Ring Wait Time for New Call 627 238 SLT Caller ID 628 238 SLT Fixed Bell Pattern 629 239 Doorphone Ringing Day Night Lunch 700 702 239 Door Opener Day Night Lunch 703 705 240 Doorphone Ring Tone Pattern 706 240 Doorphone Access Tone 707 241 Doorphone Ring Time 708 241 Door Open Duration 709 241 Do...

Page 12: ...r Answering 966 249 TRS Check Time after Answering 967 249 KX T7700 Series Incoming Lamp Control 968 250 Country 995 250 Firmware Version 998 250 System Data Clear 999 250 4 Appendix 253 4 1 Capacity of System Resources 254 4 1 1 Capacity of System Resources 254 4 2 Tones Ring Tones 256 4 2 1 Tones Ring Tones 256 Index 263 ...

Page 13: ...Feature Guide 13 Section 1 Call Handling Features ...

Page 14: ...l is routed to its DIL destination extension 102 Conditions To use this feature DIL must be selected as the distribution method for the desired outside CO line port When Normal is selected an incoming outside CO line call is received at the extensions assigned in Flexible Ringing Day Night Lunch 408 410 This outside CO line can be used by multiple extension users to make calls but can only be used...

Page 15: ...CD 1 15 6 Direct Inward System Access DISA Type Description No Dial While or after hearing a DISA outgoing message OGM or after hearing a dial tone short beep if the caller does not dial anything or enters an unrecognised input the call is redirected to preprogrammed intercept destinations Flexible Ringing Day Night Lunch 408 410 Intercept Routing No Answer IRNA If a called party does not answer a...

Page 16: ...al calls described below Feature Description Details in Intercom Call A call from one extension to another 1 5 1 1 Intercom Call Doorphone Call A call made from a doorphone to its preprogrammed destination for the current time service mode assigned to the doorphone s port 2 2 3 Time Service 1 15 1 Doorphone Call ...

Page 17: ...election Voice calling Alternate Receiving Ring Voice Proprietary telephone PT users can choose how their telephones receive intercom calls by selecting to hear ring tones or the caller s voice 1 5 1 1 Intercom Call LED Light Emitting Diode LED Indication The LED indicators on a PT can indicate the status of different lines using light patterns and colours 1 18 3 LED Indication Display Caller Info...

Page 18: ...ramming Conditions System programming determines which extension s will ring for incoming outside CO line calls in each time service mode Flexible Ringing Day Night Lunch 408 410 If an outside CO line call reaches a user s extension but the extension is set to not ring the CO button will flash The outside CO line call can be answered by pressing the flashing CO button User Manual References 3 1 2 ...

Page 19: ... and outside CO line calls to a single line telephone SLT can be fixed to Single or Double for each extension through system programming SLT Fixed Bell Pattern 629 The length of the ring tone pattern depends on the preprogrammed length of the bell on signal SLT Ring Bell on Time 143 combined with the ratio between the bell signals of the SLT SLT Ring Silence Ratio 142 Depending on the type of SLT ...

Page 20: ... be selected as the distribution method for the desired outside CO line port CO Line Mode Day Night Lunch 414 416 and DRD must be enabled Distinctive Ring Detection DRD 426 New Zealand only Feature Guide References 1 2 2 Uniform Call Distribution UCD Pattern Destination assigned in Ring Tone Pattern assigned in 1 Flexible Ringing Day Night Lunch 408 410 or sent to the Direct Inward System Access D...

Page 21: ...1 1 Incoming Call Features Feature Guide 21 1 15 6 Direct Inward System Access DISA 4 2 1 Tones Ring Tones ...

Page 22: ...utside party on the same outside CO line The external call waiting tone will alert an extension user of the incoming outside CO line call that is waiting The user can answer the second call by disconnecting the current call or placing it on hold If a call waiting tone is heard but the corresponding CO button does not flash this tone is an external call waiting tone from the telephone company For d...

Page 23: ...tone will be heard at the extension that made the intercom call including Direct Inward System Access DISA calls A user can leave an idle extension hunting group temporarily by logging out of the group and rejoin the group by logging back in 1 2 4 Log in Log out FWD DND Mode When searching for an idle extension within an idle extension hunting group any extension that has set FWD DND or Log out wi...

Page 24: ...tion when FWD is set or will not be received at all when DND is set Message Waiting A message waiting indication will not be sent to an idle extension hunting destination The MESSAGE button light or Message Ringer Lamp turns on at the original destination only 1 17 1 Message Waiting Feature Guide References 2 2 2 Group ...

Page 25: ...when a certain extension typically receives more calls than other extensions Example of UCD Group The numbers found in circles below indicate calls and the order in which they arrived Queuing When the destination extension is busy or is logged out the call waits in the queue and a UCD OGM is sent to the caller Calls arrive at the UCD group Call Distribution Calls are distributed in the numerical o...

Page 26: ...A and the caller hears a DISA OGM e g Thank you for calling Company A Press 1 to speak to Sales Press 2 to speak to Support A UCD call from an outside party is received The call reaches the UCD group Music on Hold is sent to the caller Busy UCD OGM No Did the UCD Busy Waiting Time expire Is Intercept Routing employed No Yes The call is disconnected What is the UCD Busy Mode Disconnect OGM Intercep...

Page 27: ...oes on hook Conditions To use this feature UCD must be selected as the distribution method for the desired outside CO line port CO Line Mode Day Night Lunch 414 416 UCD OGM It is possible to select the UCD OGM sent to the caller when a call arrives at a UCD group and all extensions in the group are busy UCD Waiting Message 527 The Log in or Log out status can be set for each extension 1 2 4 Log in...

Page 28: ...tton even if the extension is not ringing Conditions To use this feature DISA must be selected as the distribution method for the desired outside CO line port CO Line Mode Day Night Lunch 414 416 and DISA AA service must be assigned as the destination of incoming outside CO line calls via the DISA feature DISA Incoming Call Dial Mode 500 The Log in or Log out status can be set for each extension 1...

Page 29: ... Conditions The last member of a group cannot log out While logged out from a group a member extension will not receive calls to that group via the DISA UCD or Idle Extension Hunting features Log in Log out Button A flexible CO button can be customised as a Log in Log out button It shows the current status as follows Feature Guide References 1 2 1 Idle Extension Hunting 1 2 2 Uniform Call Distribu...

Page 30: ...r incoming calls to preset destinations 1 3 1 2 Call Forwarding FWD 2 DND An extension user can send a DND tone to let the caller know that he or she is not available 1 3 1 3 Do Not Disturb DND Conditions FWD DND Button If a proprietary telephone PT does not have an FWD DND button a flexible CO button can be customised as an FWD DND button Button Status The FWD DND button shows the current status ...

Page 31: ...de CO Line All calls are forwarded to an outside party provided this feature is enabled for each extension through system programming Call Forwarding to CO Line 607 Follow Me When an extension user fails to set this feature before leaving his or her desk this feature can be set from the destination extension Destination Availability Extension proprietary telephone PT single line telephone SLT Auto...

Page 32: ...A call can only be automatically forwarded one time In the example below extension A s calls are being forwarded to extension B If extension B tries to set FWD to extension C the extension B user hears a reorder tone and the setting is denied If extension B has already set FWD to extension C and extension A tries to set FWD to extension B the setting is also denied The destination of an extension ...

Page 33: ...Line Call Duration 205 Both parties will hear a warning tone 15 seconds before the timer expires When the timer expires the call is disconnected 1 10 8 Outside CO Line Call Limitation If a CPC Calling Party Control signal or reverse signal is received from an outside CO line the corresponding call between 2 outside parties will be disconnected User Manual References 1 5 1 Forwarding Your Calls Cal...

Page 34: ... through system programming DND Override 609 This feature does not apply to calls from Hold Recall Camp on Recall and Timed Reminder Calls from outside CO lines programmed as Normal or DIL CO Line Mode Day Night Lunch 414 416 can be received at a user s extension but the telephone will not ring The corresponding CO button will flash when an outside CO line call is received and the user can answer ...

Page 35: ...Preference Incoming Direct One touch Answering A user can answer an incoming call simply by pressing the flashing CO or INTERCOM button Hands free Answerback A user can answer calls automatically and establish a hands free conversation 1 4 1 4 Hands free Answerback A user s own extension single line telephone SLT Receiving Calls A user can answer an incoming call simply by going off hook Another e...

Page 36: ...d be assigned as an Outside CO Line Access button Single CO S CO Group CO G CO or Other CO O CO before selecting a line preference Setting a new line preference clears the previous line preference In Prime Line mode if a PT user receives an incoming call on a line other than the Prime Line the user must go off hook and then press the corresponding flashing CO button to answer the call User Manual ...

Page 37: ...all Pickup or Group Call Pickup feature It is possible to eliminate the tone through system programming Call Pickup Tone 117 Calls from Hold Recall and Camp on Recall cannot be picked up with the Directed Group Call Pickup feature Group Call Pickup By setting system programming Pickup Group 127 in advance an extension user can pick up a call to another extension in the same extension group simply ...

Page 38: ... the caller hears a confirmation tone and the called extension hears a beep tone Then the conversation is automatically established Conditions Hands free Answerback applies to Intercom calls not including outside CO line calls or doorphone calls When an intercom call outside CO line call is transferred to an extension this feature is overridden and a ring tone is heard Feature Guide References 1 5...

Page 39: ...ling party can talk to the user immediately after hearing a confirmation tone Alternate Calling Ring Voice A caller can change the called party s preset call receiving method ring tone or voice By doing so ring calling is switched to voice calling or vice versa at the called party This setting is active for the current call only after which it reverts to the called party s previous setting The ext...

Page 40: ... 5 Making Call Features 40 Feature Guide User Manual References 1 2 1 Basic Calling 1 2 5 Switching the Calling Method Alternate Calling Ring Voice 3 1 2 Changing Personal Settings Using Programming Mode ...

Page 41: ...ccount code to identify outgoing calls for accounting and billing purposes 1 5 2 3 Account Code Entry Pulse to Tone Conversion A user can temporarily switch from Pulse mode to DTMF Dual Tone Multi Frequency mode if necessary 1 5 2 4 Dial Type Selection Pause Insertion A dialling pause can be manually inserted by pressing the PAUSE button or can be automatically inserted after a user dialled code s...

Page 42: ...ctions imposed on the extension Conditions If the PBX is installed behind an existing host PBX an extension user must dial the Host PBX Access code after the Outside CO Line Access number This feature will function even when In Account Code Verify All Verify Toll Forced mode 1 5 2 3 Account Code Entry Restricted by the current class of service COS 1 8 1 Toll Restriction TRS In Extension Lock 1 8 3...

Page 43: ...rced Verify All Verify Toll mode emergency calls can be made without an account code 1 5 2 2 Emergency Call User Manual References 1 2 1 Basic Calling Mode Description Option An extension user can but is not required to enter a 4 digit account code during a conversation or within 30 seconds after a conversation ends when a record is needed Forced An extension user must always enter a 4 digit accou...

Page 44: ...or Call Block mode Dial Mode 401 DTMF mode cannot be changed to Pulse mode The pulse rate for outside CO lines that have been set to Pulse or Call Block mode Pulse Speed 402 should be selected depending on your telephone company or a host PBX There are 2 pulse rates Low 10 pps and High 20 pps It is possible to assign the minimum duration of the DTMF signal sent to outside CO lines that have been s...

Page 45: ...d the called party goes on hook of an outgoing outside CO line call The duration of the call can be verified with SMDR using this feature 1 20 1 Station Message Detail Recording SMDR This feature is also known as Polarity Reverse Detection Conditions If Reverse Signal Detection is enabled for an outside CO line Polarity Reverse Detection 424 the PBX will automatically start the timer Call Duration...

Page 46: ...PBX Access code 1 5 2 7 Host PBX Access Code Access Code to the Telephone Company from a Host PBX Conditions The pause length is programmable for each outside CO line Pause Time 417 When a dialled telephone number matches one of the Automatic Pause Insertion codes assigned through system programming Automatic Pause Insertion Code 311 a pause will be automatically inserted after the code This is pa...

Page 47: ... Access code for each outside CO line of this PBX A pause of a preprogrammed length Pause Time 417 will be automatically inserted after the user dialled Host PBX Access code Example Note In this example 0 should be assigned as the Host PBX Access code for outside CO line 1 of this PBX 1 For New Zealand the Automatic Line Access number may be either 1 or 9 Dials 9 0 01 23 4567 Automatic Line Access...

Page 48: ...RS TRS checks only the dialled telephone number excluding the Host PBX Access code when accessing the telephone company through the host PBX 1 8 1 Toll Restriction TRS SMDR The Host PBX Access code can be logged by SMDR along with the dialled number when accessing the telephone company through the host PBX 1 20 1 Station Message Detail Recording SMDR ...

Page 49: ...line that is seized in order to make a call using one of the following features Feature Description Details in Line Preference Outgoing A user can select the line to be seized when going off hook 1 5 3 2 Line Preference Outgoing Outside CO Line Access A user can select the Outside CO Line Access method used when making outside CO line calls 1 5 3 3 Outside CO Line Access ...

Page 50: ...before going off hook System programming determines the extension users that can make outside CO line calls in each time service mode Flexible Outward Dialling Day Night Lunch 405 407 It is possible to specify which outside CO lines are connected to the PBX CO Line Connection 400 This prevents extension users from trying to select or making calls using outside CO lines that are not connected User ...

Page 51: ...D Indication Direct Outside CO Line Access If a PT user is on hook when pressing an idle CO button the PT automatically enables hands free Method Description Operation Automatic Line Access Local Access Selects an idle outside CO line automatically from the assigned outside CO lines Automatic Designated Line Access 419 If Idle Line Preference 1 5 3 2 Line Preference Outgoing is set on the extensio...

Page 52: ...d through system programming Automatic Rotation for CO Line Access 122 System programming determines the extension users that can make outside CO line calls in each time service mode Flexible Outward Dialling Day Night Lunch 405 407 It is possible to specify which outside CO lines are connected to the PBX CO Line Connection 400 This prevents extension users from trying to select or making calls us...

Page 53: ...d number is automatically stored 1 6 1 4 Redial Saved Number While in a conversation with an outside party or while hearing a busy tone the current telephone number can be manually stored and redialled afterwards Speed Dialling Personal Personal Programming with the Feature Number 1 6 1 5 Speed Dialling Personal System System System Programming Quick Dialling System Programming 1 6 1 6 Quick Diall...

Page 54: ...is performed after selecting an outside CO line the stored Outside CO Line Access number is ignored and the telephone number is sent using the selected outside CO line FLASH RECALL Hooking 1 F Store an EFA signal EFA mode by pressing the FLASH RECALL button at the beginning of the number 1 10 7 External Feature Access EFA INTERCOM Secret 1 Prevent all or part of a System Speed Dialling number or O...

Page 55: ...stomised as a One touch Dialling button A number consisting of 25 digits or more can be stored by dividing it and storing it in 2 One touch Dialling buttons In this case the Outside CO Line Access number should be stored in the first button Speed Dialling One touch Dialling and manual dialling can be used in combination Personal Speed Dialling numbers 0 through 9 correspond to the numbers F1 throu...

Page 56: ...eive the message waiting notifications left by another extension SLT Message Waiting 619 If a user goes off hook with an SLT that has messages waiting a special dial tone dial tone 3 will be heard The user can call a caller back or listen to the message simply by pressing the MESSAGE button because the button includes the default value of Message Waiting Answer feature number Any feature number ca...

Page 57: ...other number is dialled or if an incoming call is answered Headset users cannot use the Automatic Redial feature Automatic Redial is not available for some countries areas Last Number Redial The stored telephone number is replaced whenever a new number is dialled Saved Number Redial Save Button A flexible CO button can be customised as a Save button Feature Guide References 1 18 2 Flexible Buttons...

Page 58: ...user can check the stored number by exchanging the SLT with a PT PF buttons F1 through F10 correspond to Personal Speed Dialling numbers 0 through 9 Press the desired PF button to check the number System Speed Dialling TRS for System Speed Dialling TRS System Speed Dialling Class 301 Calls made using System Speed Dialling are restricted depending on the class of service COS of System Speed Diallin...

Page 59: ... Paging External 34 is stored with the code number 50 Users can make paging announcements by going off hook and then dialling 50 b The feature number for Paging Answer 43 is stored with the code number 51 Users can answer paging announcements by going off hook and then dialling 51 c A telephone number 912345678 is stored with the code number 59 Users can call this outside number by going off hook ...

Page 60: ...al dial tone dial tone 2 is generated for a preprogrammed time period Hot Line Waiting Time 203 and then dialling starts During this waiting time the user can dial another party overriding the Hot Line feature This feature is also known as Pickup Dialling Conditions This feature cannot be programmed on rotary SLTs This feature will not function when the extension user goes off hook to answer an in...

Page 61: ... CO line becomes free When the user answers the callback ring For an intercom call The called extension starts ringing without the user having to redial For an outside CO line call The line is seized Conditions If the callback ring is not answered within 10 seconds 4 rings the callback is cancelled More than one extension user can set this feature to monitor the same destination extension or outsi...

Page 62: ...e Executive Busy Override Executive Busy Override 608 This feature will not function when the busy extension has set Executive Busy Override Deny or Data Line Security 1 10 5 Data Line Security When a 2 party conversation is changed to a 3 party conference call a confirmation tone will be sent to all parties 1 13 1 2 Conference It is possible to eliminate the tone through system programming Confer...

Page 63: ...Call Waiting If it is activated the calling extension will hear a ringback tone One of 2 call waiting tones Tone 1 or Tone 2 can be selected through personal programming Call Waiting Tone Type Selection For doorphone calls Tone 1 is used as a call waiting tone not changeable Tone 2 depends on the assignments in CO Line Ring Tone Pattern 423 for outside CO line calls and in Extension Ring Tone Patt...

Page 64: ... Exception Code Tables are preprogrammed lists of leading digits or complete telephone numbers that are checked against every dialled number prohibited by a Denied Code Table When a dialled number is prohibited by a Denied Code Table it is compared to the applicable Exception Code Table s If the dialled number matches an entry found in an applicable Exception Code Table the call is permitted Up to...

Page 65: ...2 the PBX will allow System Speed Dialling calls for the extensions with COSs 1 and 2 but not allow System Speed Dialling calls for the extensions with COSs 3 4 and 5 according to TRS as follows Permitted COS No System Speed Dialling Class 1 2 3 4 5 1 2 3 4 5 COS 1 COS 2 COS 3 COS 4 COS 5 Class 2 restriction Class 2 3 restrictions Class 2 4 restrictions Class 2 5 restrictions All outside CO line c...

Page 66: ...WITH THE LATEST DATA Emergency numbers such as the police or fire services should be stored Emergency Number 309 so that they are not barred by TRS Host PBX Access Code Carrier Exception Code TRS checks can be carried out on telephone numbers dialled using a Host PBX Access code An extension user tries to make an outside CO line call Was the number dialled using System Speed Dialling What is the C...

Page 67: ...ssigned to an extension TRS COS Day Night Lunch 601 603 and the COS of locked extensions is assigned as 4 when the extension is locked the PBX allows the extension user to make outside CO line calls using COS 4 The PBX can also be programmed to perform a TRS check for numbers that contain nondigits or TRS Check for and 125 If TRS check is disabled the PBX ignores any nondigits that are dialled whe...

Page 68: ...Code 310 Flowchart What is the account code mode The COS number remains the same as that of the extension being used Is the COS number 1 Does the entered account code match a stored account code Option Forced No No Verify All Verify Toll TRS Override by Account Code is attempted Does the entered account code match a stored account code Yes The call is established with COS 2 No No Yes The call is d...

Page 69: ...nt code or enters an invalid account code an ordinary TRS check is performed System programming determines whether SMDR 1 20 1 Station Message Detail Recording SMDR logs the 4 digit account code or the 2 digit index of the account code when an extension user makes a call using this feature SMDR Account Code 805 It is also possible to override TRS at another extension using the Walking COS feature ...

Page 70: ...te Extension Lock feature can be assigned TRS Extension Lock Class 312 so that even a locked extension can make outside CO line calls The higher COS number will take precedence If for example COS 3 is assigned to an extension TRS COS Day Night Lunch 601 603 and the COS of locked extensions is assigned as 4 when the extension is locked the PBX allows the extension user to make outside CO line calls...

Page 71: ...n password followed by the Walking COS feature number and his or her extension number and then makes the call The same privileges and restrictions normally applied to a user are applied when using Walking COS Conditions When making a call with Walking COS the extension number of the Walking COS user s extension is also logged by SMDR 1 20 1 Station Message Detail Recording SMDR Feature Guide Refer...

Page 72: ...escription The PBX automatically selects the least expensive route carrier available at the time a long distance call is made on an outside CO line that has Automatic Route Selection ARS enabled In order to use ARS effectively various ARS related tables must be preprogrammed to tell the PBX which calls should be placed using which carriers ...

Page 73: ... Code Digits are removed from the dialled number as required Digits are added to the dialled number as required Is the dialled number an Emergency Call number Is another one digit dialled within the ARS Inter digit Time Is the dialled number a TRS Denied Code Is the dialled number a TRS Denied Code Does the dialled number include the First Carrier Access code Does the leading number match the Rout...

Page 74: ...e exempt from ARS are connected via the default carrier for that line Removed Number of Digits 4 ARS Modification Removed Digits 360 There may be circumstances where the user dialled number must be modified in order for the carrier to connect the call In this case store the number of digits to be removed automatically from the beginning of the dialled number here Added Number 5 ARS Modification Ad...

Page 75: ...tion ARS Outside CO Line Group 5 Removed No of Digits 3 Added No 4 1 4 5 07 0 050 All 2 9 0 07 0 050 1 3 07 Not Stored 2 05000 1 4 6 Not Stored 0 Not Stored 2 1 Route 1 4 Selection Code 351 354 2 Route 1 4 Exception Code 355 358 3 ARS Modification Removed Digits 360 4 ARS Modification Added Number 361 5 ARS CO Line Group 364 Dialled Number Modified Number Description 9 43 425 9477 050 43 425 9477 ...

Page 76: ... Pulse to Tone Conversion 1 5 2 4 Dial Type Selection 67890123456 789 on CO 1 Enable on CO 1 Itemised Billing Code Extn 101 1 Route 1 4 Authorisation Code 381 384 2 Route 1 4 Itemised Billing 385 388 Dialled Number Modified Number Description 9 893 425 9477 Extn 101 Pulse 1 Dial Mode 401 P Pause 2 Pause Time 417 A call via provider access is made using Routing Plan 1 when the Automatic Line Access...

Page 77: ... specified through system programming ARS Inter digit Time 363 TRS TRS checks are performed before ARS number modification so programme TRS Denied Code Tables and Exception Code Tables accordingly 1 8 1 Toll Restriction TRS If an extension user makes calls using the Automatic Line Access number and the leading number of a dialled telephone number does not match any entries found in the Leading Num...

Page 78: ... the MONITOR Button PTs with the MONITOR button can dial in hands free mode but cannot have hands free conversations Hands free mode is cancelled if an extension user does not start dialling within 10 seconds This feature can be used by pressing the following buttons when the indicator of the SP PHONE MONITOR button is off SP PHONE button MONITOR button INTERCOM button CO button User Manual Refere...

Page 79: ...extension must have a PT with an AUTO ANS MUTE button System programming determines the extensions that can be monitored using this feature Room Monitor 612 A doorphone access tone will be sent to a monitored doorphone before monitoring starts 1 15 1 Doorphone Call If an extension user wants to monitor a doorphone without informing the other party it is possible to eliminate the tone through syste...

Page 80: ...o consult privately with others in the room while listening to the other party on the phone through the built in speaker When Microphone Mute is active the user can hear the other party s voice but the user s voice is muted Conditions This feature is only available on PTs that have an AUTO ANS MUTE button User Manual References 1 4 6 Muting a Microphone Microphone Mute ...

Page 81: ...tion refer to the Operating Instructions for the headset This feature is also known as Handset Headset Selection Conditions Headset users cannot use the Automatic Redial feature 1 6 1 4 Redial To set headset mode on a PT use the handset headset selector located on the telephone and or on the headset If headset mode is on pressing the SP PHONE button activates the headset not the built in speaker U...

Page 82: ... from signals such as Call Waiting Hold Recall and Executive Busy Override Extensions that have devices such as modems fax machines or Voice Processing Systems VPSs connected to them may set this feature to maintain secure data transmission by blocking tones or other interruptions during communication User Manual References 1 7 6 Protecting Your Line against Notification Tones Data Line Security ...

Page 83: ... flash recall signal is sent when the FLASH RECALL button is pressed if the length of time that the button is pressed is longer than the specified duration Flash Recall Time 418 If the length of time that the button is pressed is shorter than the specified duration an EFA signal will be sent for the specified duration This feature functions only if the FLASH RECALL button is set to MODE 2 Flash Re...

Page 84: ...cluding Host PBX Access 1 5 2 7 Host PBX Access Code Access Code to the Telephone Company from a Host PBX Conditions This feature functions only if the FLASH RECALL button is set to MODE 1 EFA mode 1 10 6 Flash Recall It is also possible to perform this feature by entering the EFA feature number when the current call is placed on consultation hold 1 12 5 Consultation Hold Flash Recall Time The len...

Page 85: ... to Outside CO Line feature 1 11 1 Call Transfer Calls using the DISA feature 1 15 6 Direct Inward System Access DISA Calls using the Unattended Conference feature 1 13 1 2 Conference Feature Description Extension to Outside CO Line Call Duration When a call between an extension user and an outside party is established the call duration is restricted by a timer Extension to CO Line Call Duration 2...

Page 86: ...ot be used with an SLT connected in parallel with a PT Call Splitting Conference Door Open while connected to the doorphone External Feature Access EFA Hot Line An SLT connected in parallel with a PT will not ring if the PT is In Hands free Answerback mode 1 4 1 4 Hands free Answerback In Voice calling mode Alternate Receiving Ring Voice 1 5 1 1 Intercom Call An extension user cannot make a call f...

Page 87: ... extension with a reorder tone Conditions CPC Signal Detection is programmable for incoming outside CO line calls CPC Signal Detection Incoming 420 and for outgoing outside CO line calls CPC Signal Detection Outgoing 421 If a CPC signal is detected during a call between a caller using the DISA feature 1 15 6 Direct Inward System Access DISA and an extension or an outside party the call will be dis...

Page 88: ... users and proprietary telephone PT users can hold an outside CO line call and quickly transfer it to an extension by pressing the DSS button directly One touch Transfer Using a DSS Button 005 A flexible CO DSS MESSAGE button can also be customised as a DSS button Music if available is sent to the held outside party while the call is being transferred 1 12 4 Music on Hold An internal audio source ...

Page 89: ...g party presses the TRANSFER button on a PT or the Recall hookswitch on an SLT the transferred party is automatically placed on consultation hold 1 12 5 Consultation Hold Feature Guide References 1 18 2 Flexible Buttons User Manual References 1 4 1 Transferring a Call Call Transfer ...

Page 90: ...ource or tone can be selected as the Music on Hold through system programming Music on Hold 111 Doorphone calls cannot be put on hold Hold Recall If a call on hold is not retrieved within a preprogrammed time period Hold Recall Time 200 a ring tone will be heard at the extension that put the call on hold If the extension is engaged in a call when the timer expires an alarm tone will be heard If th...

Page 91: ...set each SLT not to receive pulse signals through system programming Internal Pulse Detection 614 This setting helps the PBX to avoid mistaking pulse signals sent by dialling 1 for hooking in the countries areas where the length of time that the Recall hookswitch is pressed is set to MODE 1 50 180 ms in Hookswitch Flash Timing Range 207 Feature Guide References 4 2 1 Tones Ring Tones User Manual R...

Page 92: ...ngle line telephone SLT Conditions Call Park Recall If a parked call is not retrieved within a preprogrammed time period Hold Recall Time 200 a ring tone will be heard at the extension that parked the call If the destination is engaged in a call when the timer expires an alarm tone will be heard If a parked call is not retrieved within 30 minutes it is automatically disconnected Retry If the speci...

Page 93: ...rty Conditions This feature does not apply to calls from doorphones or paging announcements Consultation Hold When the extension user presses the HOLD button on a proprietary telephone PT or the Recall hookswitch on a single line telephone SLT the held party is automatically placed on consultation hold 1 12 5 Consultation Hold User Manual References 1 4 3 Talking to 2 Parties Alternately Call Spli...

Page 94: ...ternal audio source c Tone The audio sources internal and external can also be used for BGM 1 15 4 Background Music BGM Conditions Hardware requirement A user supplied audio device such as a CD player or radio for External audio source The audio can be selected through system programming Music on Hold 111 Operations such as Call Hold 1 12 1 Call Hold and Call Transfer 1 11 1 Call Transfer activate...

Page 95: ...user is on a call and performs Call Transfer 1 11 1 Call Transfer Call Splitting 1 12 3 Call Splitting or tries to establish a conference call 1 13 1 2 Conference the call is automatically placed on consultation hold When the operation is completed or cancelled the consultation hold is released ...

Page 96: ...on The following features are available to establish a conference call Feature Description Details in Conference An extension user can establish a 3 party or 5 party conference call 1 13 1 2 Conference Executive Busy Override An extension user can interrupt an existing call to establish a 3 party conference call 1 7 2 Executive Busy Override ...

Page 97: ...nference is established 1 12 5 Consultation Hold 3 party Conference A confirmation tone will be sent to all parties when a 2 party conference call is changed to a 3 party conference call It is possible to eliminate the tone through system programming Conference Tone 105 Unattended Conference Recall The duration of unattended conferences is restricted by a system timer CO to CO Line Call Duration 2...

Page 98: ...CO Line 606 5 party Conference The following features will not function during a 5 party conference call Call Hold Call Park Call Splitting Call Transfer Executive Busy Override Unattended Conference A confirmation tone will be sent to all parties when a 5 party conference call is established and when a 5 party conference call is changed to a 4 party conference call or vice versa It is possible to...

Page 99: ...e external pager before the paging announcement It is possible to eliminate the tone through system programming External Pager Access Tone 106 Only one person can use this feature at a time Extensions that cannot be paged are Ringing or busy PTs PTs in Paging Deny mode PTs in DND mode 1 3 1 3 Do Not Disturb DND Installation Manual References 2 8 1 Connecting Peripherals User Manual References 1 6 ...

Page 100: ...l is not answered within a preprogrammed time period Doorphone Ring Time 708 ringing stops and the call is cancelled An extension user can choose the preferred ring tone pattern for doorphone calls through system programming Doorphone Ring Tone Pattern 706 Call Destination System programming determines the extensions that can receive calls from each doorphone for each time service mode Doorphone R...

Page 101: ...extension user can unlock a door to let a visitor in 1 15 1 Doorphone Call Conditions Hardware Requirement A user supplied door opener installed on each door optional doorphone and doorphone card A door opener can unlock a door even if no doorphone is installed Door Open Duration An opened door will remain unlocked for a preprogrammed length of time Door Open Duration 709 Installation Manual Refer...

Page 102: ...n user who is allowed to receive a call from Doorphone 2 can answer the doorphone call by going off hook within a preprogrammed time period Doorphone Ring Time 708 If the user is allowed to unlock the door Door Opener Day Night Lunch 703 705 he or she can then unlock the door by entering the Door Open feature number If the called extension is busy and has set Call Waiting the extension user hears ...

Page 103: ...1 15 Optional Device Features Feature Guide 103 User Manual References 1 8 1 If a Doorphone Door Opener is Connected ...

Page 104: ...dio for External audio source The music heard through the PT is interrupted when going off hook receiving a call or receiving a paging announcement The audio can be selected through system programming Music on Hold 111 This feature can be turned on and off by dialling 1 while the extension is on hook and idle if BGM is enabled through system programming BGM Control for APT 626 Installation Manual ...

Page 105: ...e channel is in use When a call between 2 outside parties is established or when Automatic Configuration for Outside CO Line Type is being executed the operator or manager cannot record or play back a message Prerecorded messages will not be cleared by a system restart To clear them use system programming Clear All OGMs of DISA UCD 599 User Manual References 2 1 6 Changing System Settings Using Pr...

Page 106: ...ing Message OGM for DISA UCD DISA AA Service DISA AA service allows a caller to dial a single digit number DISA AA number and be connected to the desired party automatically The PBX can store up to 10 destinations that can be called by dialling a DISA AA number 0 9 for each DISA OGM DISA Built in AA 501 These destinations can be an extension number Extension Number 009 an extension group number Ex...

Page 107: ...e Smith of the Software Support Team extension 102 using 3 level AA programme as follows Outside CO Line No Distribution method 1 Day Lunch Night 1 DISA OGM1 DISA OGM1 DISA OGM1 2 3 Normal Normal Normal DISA AA No for 1 level AA 2 0 1 2 3 4 5 6 7 8 9 Mike Smith 102 Extn 103 Extn 104 Extn 105 Extn 106 Extn 107 Extn 108 Extn Group 1 1 CO Line Mode Day Night Lunch 414 416 2 DISA Built in AA 501 Outsi...

Page 108: ...2 Note When the type of a destination from 2 level AA or 3 level AA to another setting is changed any associated DISA OGM will also be cleared In addition any items within the AA menu being removed will also be removed 1 CO Line Mode Day Night Lunch 414 416 2 DISA Built in AA 501 3 2 level AA Select 3 level AA for AA number 3 in DISA Built in AA 501 4 3 level AA Assignment 540 549 5 3 level AA Sel...

Page 109: ...mming DISA Intercept Mode 507 a Disconnect The call is disconnected b Intercept The call is redirected to preprogrammed intercept destinations Flexible Ringing Day Night Lunch 408 410 This is useful for business calls For example the call can be forwarded to the operator or a Voice Processing System VPS automatically DISA No Dial Mode If the PBX does not receive either DTMF Dual Tone Multi Frequen...

Page 110: ... CO Line Call Duration 205 A timer will activate when the call is connected and a warning tone will be heard 15 seconds before the timer expires When the timer expires the call is disconnected 1 10 8 Outside CO Line Call Limitation To detect the end of an outside to outside CO to CO line call Calling Party Control CPC Signal Detection can be assigned through system programming CPC Signal Detection...

Page 111: ...nsion s is are busy B The call is not answered for 40 seconds Call Waiting DISA Busy tone Goes to Disconnect Goes to DISA OGM A busy DISA OGM is heard B A A The call is disconnected One short beep What is the DISA Busy Mode Is Intercept Routing employed What is the security mode Is Intercept Routing employed DISA Delayed Answer Time expires DISA OGM Mute Time expires DISA Wait Timer after OGM expi...

Page 112: ...may be sent from the telephone company when a call is first connected Because these signals may interfere with DISA the PBX can be programmed to ignore DTMF signals for a specified amount of time OGM Mute Time 519 after a call is connected After the DISA OGM Mute Time passes DTMF signals are recognised by the PBX and the DISA OGM begins playing or a short beep is sent SMDR The following are logged...

Page 113: ...tem programming DISA Wait Time after OGM 505 If the assigned DISA OGM has not been recorded it is recommended to set the length of time to 6 s or 9 s through system programming Intercept Time for Internal DISA 515 It is programmable whether a ringback tone Ringback Tone Pattern 128 or Music on Hold Music on Hold 111 is sent to the caller when a DISA call is received DISA Ringback Tone 531 Feature ...

Page 114: ...the telephone company s Caller ID service and enable Caller ID for the appropriate outside CO lines through system programming Caller ID 900 Caller ID signalling type FSK Bell 202 or V 23 or DTMF can be selected to match the type used by your telephone company through system programming Caller ID Type 910 Caller ID Display on SLT This feature is available only for SLTs compatible with either FSK t...

Page 115: ...dified number allows the extension user to make a call to this number later without worrying about Outside CO Line Access numbers area codes etc Programming Example Caller ID Modification Table Call Type Code No Area Code 1 Removed No of Digits Added No Local Call 2 1 212 3 Not Stored 2 011 3 001 5 Long distance Call 3 Not programmable 0 1 1 Caller ID Area Code 901 2 Caller ID Modification for Loc...

Page 116: ...com calls include forwarded calls calls from Transfer Recall and Hold Recall Outside CO line calls include calls directed to Uniform Call Distribution UCD or Direct Inward System An outside CO line call containing Caller ID information is received Yes No Is the caller s area code stored in the Caller ID Modification Table Modifies the number according to the method programmed in the corresponding ...

Page 117: ...or the reason for nondisplay of Caller ID information will be shown on the SLT If the caller s telephone number exceeds 16 digits the SLT receives only the first 16 digits However when a value less than 1500 ms is set through system programming SLT Ring Bell on Time 143 the SLT receives only the first 10 digits Depending on the type of SLT being used caller names and the dates and times that calls...

Page 118: ...ple Conditions Caller ID Indication Personal Common Button A flexible CO button can be customised as a Caller ID Indication Personal Common button and will indicate the status of the Incoming Call Log for the extension as shown below The Caller ID Indication Personal Common button will alert an extension user to any missed unanswered calls The Caller ID Indication Personal Common button is also us...

Page 119: ...ll logs of an extension are numbered sequentially as they are received regardless of which call log the information is stored in For example information on the first call received will be stored as record 001 e g 001 logged in the personal area and information on the second call received will be stored as record 002 e g 002 logged in the common area whether it is logged in the personal area or com...

Page 120: ...ces 1 9 1 Calling with the Incoming Call Log 2 1 4 Erasing All Caller Information in the Common Area Incoming Call Log in the Common Area CLEAR ALL 2 1 5 Disregarding the Newest Call or Overwriting the Oldest Call in the Common Area Call Log 301st Incoming Call Logged in the Common Area ...

Page 121: ... A flexible CO Direct Station Selection DSS button can be customised as a Message for another extension button This button can be used on a PT that is allowed through system programming Message Waiting for Another Extension 618 to access messages left for another extension or voice messages stored in another extension s VPS mailbox Message Waiting for Another Extension Lock An extension user can l...

Page 122: ... T7700 Series Incoming Lamp Control 968 on the KX T7700 series telephones for the following incoming calls Incoming call from another extension to a busy extension when the called extension has set Call Waiting Call Waiting Tone 1 Incoming doorphone call whose ring tone pattern is set to S Double Doorphone Ring Tone Pattern 706 except when using the Parallelled Telephone feature when an optional d...

Page 123: ...country area The shown above indicates a parameter to be entered when assigning a message at an individual extension Conditions An extension user can select only one Absent Message at a time The selected message is displayed at the extension every time the user goes off hook The caller must be using a display proprietary telephone PT to see the Absent Message User Manual References 1 5 2 Showing a...

Page 124: ... know how to handle those calls To programme SLTs refer to the Operating Instructions supplied with the SLTs Notes This feature complies with the following ETSI European Telecommunications Standards Institute specifications ETSI ES 201 912 This feature is available only for SLTs that support SMS SMS service depends on the contract with your telephone company Programming Example SMS Routing Table w...

Page 125: ...me as follows 1 PBX setting SMS Centre Number for Receiving 1112224444 If the SMS centre does not support sub address numbers only one SLT can be assigned for each location One location can be used for each outside CO line telephone number Extension Jack No SMS Centre Number for Sending SMS Centre Number for Receiving SMS Sub address Jack 01 89 1 P 21112223333 1112224444 1 Jack 02 89 1 P 211122233...

Page 126: ...O lines preprogrammed in an SMS Routing Table the destination SLT may ring one time If a user wants to receive SMS messages on an SLT it is recommended to not connect a proprietary telephone PT in parallel If the PT user answers the call the SMS message will not be received When an SMS centre call is received at an SLT that has set the Call Forwarding FWD feature the FWD feature will not function ...

Page 127: ...1 17 Message Features Feature Guide 127 Installation Manual References 2 3 2 3 Port Caller ID Card KX TE82493 ...

Page 128: ...ld SP PHONE Speakerphone Used to select handset or hands free operation MONITOR Used to select hands free dialling and monitor operation MESSAGE Used to leave a message waiting indication call back the party who left a message waiting indication or play back voice messages This button is provided with an LED Light Emitting Diode except for on KX T7700 series telephones With KX T7700 series telepho...

Page 129: ...isturb Used to set the FWD or DND feature for the extension PAUSE Used to insert a dialling pause in a stored number PF Programmable Feature Used to access a preprogrammed feature no default Mostly used as a One touch Dialling button Button Usage Flexible DSS Used to call an extension with a one touch operation Each button is programmed to correspond to an extension DSS buttons can also be customi...

Page 130: ...ton 1 5 3 3 Outside CO Line Access Direct Station Selection DSS Used to call an extension with a one touch operation 1 5 1 1 Intercom Call One touch Dialling Used to call a preprogrammed party or access a feature with a one touch operation 1 6 1 2 One touch Dialling Message Used to leave a message waiting indication call back the party who left the message waiting indication or play back voice mes...

Page 131: ...g a call or while viewing caller information display the number of logged calls while on hook and inform an extension user that the common area call log is full 1 16 2 Incoming Call Log Log in Log out Used to switch between Log in and Log out status 1 2 4 Log in Log out Day Used to change the time service mode to day mode 2 2 3 Time Service Night Used to change the time service mode to night mode ...

Page 132: ...ng call from an outside CO line another extension Red flashing Message s present no incoming call Red on No messages present and no incoming call Off 2 Light Pattern of the Line Status Buttons Intercom Line Status Outside CO Line Status Line Status Button Red on Off Green on Light Pattern Slow green flashing Moderate speed green flashing Rapid green flashing Slow red flashing S CO G CO O CO INTERC...

Page 133: ...G CO O CO Feature Guide References 1 2 3 Direct Inward System Access DISA Ring 1 3 1 Call Forwarding FWD Do Not Disturb DND 1 12 1 Call Hold 1 13 1 2 Conference This setting can be changed through system programming DSS Lamp Mode 112 DSS Corresponding Extension Status Button Slow red flashing Off Light Pattern Moderate speed red flashing Idle Call Forwarding FWD Do Not Disturb DND Red on Busy Slow...

Page 134: ...e operator Display Item Display Example Condition The extension number and name of the calling or called extension 101 Tom Smith Extension numbers and names are programmable Extension Number 009 Extension Name 604 If an extension name is not stored only the extension number will be displayed The status of the called extension 101 Busy The name and number of the doorphone DoorPhone 1 The telephone ...

Page 135: ...maximum length of the display are not displayed Although in this case information may not be displayed properly the received information is not altered When the information displayed by pressing specific buttons One touch Dialling REDIAL Save while on hook exceeds 17 characters the mark will be shown on the right side of the display User Manual References 2 1 6 Changing System Settings Using Progr...

Page 136: ...VPS This example uses a Panasonic KX TVP50 series VPS which can be connected with 2 conductor wire to 2 extension jacks of the PBX Programming Example Voice Mail Table In this example When Port 03 04 is selected for VPS extension jacks 03 and 04 are placed in extension group 8 automatically Extension Group 600 Also the idle extension hunting type is set as Circular Hunting Hunting Type 101 and the...

Page 137: ...ension Backup If the VPS is assigned to ring with other extensions for example the operator for the same outside CO line the VPS can be used as a backup for the operator when the operator cannot answer an incoming outside CO line call In order to use this feature Delayed Ringing must be set for the VPS Delayed Ringing Day Night Lunch 411 413 3 Status Notification to the VPS When a call is redirect...

Page 138: ... must be assigned as the intercept destination for the original destination extension that received the call CO Line Mode Day Night Lunch 414 416 Flexible Ringing Day Night Lunch 408 410 Delayed Ringing Day Night Lunch 411 413 and Intercept must be selected through system programming DISA Intercept Mode 507 4 Transferring to a Mailbox of the VPS Extension users can transfer calls to a mailbox afte...

Page 139: ...r must press the MONITOR SP PHONE or LCS button LCS LCS Cancel Button A flexible CO DSS button can be customised as an LCS or LCS Cancel button 7 2 way Recording into the VPS PT users can record their own telephone conversations These recordings can be stored in the PT user s own mailbox 2 way Record or in another user s mailbox 2 way Transfer depending on which button the user presses to begin re...

Page 140: ...ctivated the user will hear a call waiting tone The user can put the existing call on hold before accessing LCS 2 way Recording into the VPS If all ports of the VPS are busy when a user tries to record a conversation The user hears an alarm tone when pressing the 2 way Record button The user hears an alarm tone after pressing the 2 way Transfer button followed by an extension number Feature Guide ...

Page 141: ... will hear an outgoing message OGM After or while listening to the OGM the caller may dial an extension number as directed e g Enter the extension number of the desired party If the VPS transfers a call via the AA service the PBX will inform the VPS of the status of the called party using a DTMF status signal so that the VPS will know the status This enables the VPS to quickly play an appropriate ...

Page 142: ...indicate that there is a new message 1 17 1 Message Waiting The proprietary telephone PT user can play the message back simply by pressing the MESSAGE button used for mailbox access When the button is pressed the PBX calls the voice mail extension then sends DTMF signals to the VPS to indicate the extension s mailbox number A single line telephone SLT user hears a special dial tone dial tone 3 whe...

Page 143: ...h the lowest jack number In order to achieve proper recording quality Data Line Security should be turned on for the VPS 1 10 5 Data Line Security Each extension s mailbox number is the same as its extension number If TA series cannot be selected with the PBX type setup menu of the KX TVP series VPS select KX T1232 Follow the steps for the KX T1232 If a call is directed to a VPS port while the ope...

Page 144: ...er Duration Code 12 31 05 12 52PM 103 03 12345678901234567890123456789012 00 00 16 12 31 05 12 53PM 103 02 incoming 00 01 43 12 31 05 12 54PM 101 02 incoming 00 07 48 12 31 05 1 04PM 103 01 092 1438 00 00 06 12 31 05 1 04PM 102 03 DISA incoming 00 00 09 0 12 31 05 1 05PM 103 01 DISA incoming 00 00 08 0 12 31 05 1 06PM 103 01 092123456789 2013570846 1234567890123456 2013570846 00 00 08 12 31 05 1 0...

Page 145: ...d telephone number max 32 digits Digits shown are as follows 0 through 9 hyphen F Flash recall signal 1 10 6 Flash Recall Host PBX Access code marker 1 5 2 7 Host PBX Access Code Access Code to the Telephone Company from a Host PBX The marker is displayed between the Host PBX Access code and the dialled number when a Host PBX Access code is entered dot Secret Dialling Incoming Outside CO Line Call...

Page 146: ...utgoing outside CO line calls or even if On is selected for incoming outside CO line calls when MODE 2 is selected in SMDR Mode for Printing 929 the call log information is not displayed by SMDR but the information for each extension is displayed by Call Log Printout If Toll is selected for outgoing outside CO line calls only calls that are checked in TRS COS 2 5 Denied Code 302 305 and are allowe...

Page 147: ...f call duration to 5 s or Instantly through system programming Call Duration Counter Start 204 SMDR Format The following SMDR format parameters can be set through system programming SMDR Parameter 801 in order to match the paper size being used by the printer a Page Length determines the number of lines per page b Skip Perforation determines the number of lines to be skipped at the end of every pa...

Page 148: ...e indicates the transmission speed of data from the PBX to the PC or printer c Word Length Word length indicates how many bits compose each character d Parity Bit Parity bit indicates what type of parity is used to detect errors in the string of bits composing a character Make an appropriate selection depending on the requirements of the PC or printer e Stop Bit Length Stop bit indicates the end o...

Page 149: ...s country area Conditions Even if an extension user holds a call the duration of the call will be counted If an extension user transfers the call the count of duration will restart at the destination extension SMDR Mode for Printing One of the following modes can be selected through system programming SMDR Mode for Printing 929 a MODE 1 Outside CO line call information can be displayed by SMDR 1 2...

Page 150: ...Features Set at Your Extension Extension Feature Clear Feature Value after Extension Feature Clear Absent Message Off Automatic Callback Busy Off Background Music BGM Off Call Forwarding FWD Off Call Pickup Deny Allow Call Waiting Disable Data Line Security Off Do Not Disturb DND Off Executive Busy Override Deny Allow Hot Line The stored telephone numbers will be cleared Log in Log out Log in Mess...

Page 151: ... set cancel and confirm the timed reminder of the desired extension This feature is useful for example for a small hotel or motel to set a wake up call for an extension in a guest room or for a parent to set a wake up call for an extension in a child s room Conditions Be sure that the PBX clock is set to the correct time Setting a new alarm time clears the previous alarm time There is no limit for...

Page 152: ...de References 4 2 1 Tones Ring Tones Type Description Tone 1 A normal dial tone is heard when none of the features listed for dial tones 2 and 3 have been set Tone 2 Heard when any of the following features is set Absent Message Background Music BGM for proprietary telephones PTs only Call Forwarding FWD Call Pickup Deny Data Line Security Do Not Disturb DND Extension Lock Hot Line for single line...

Page 153: ...ne 117 Conference Tone 105 External Pager Access Tone 106 Feature Guide References 4 2 1 Tones Ring Tones Type Description Tone 1 Sent when the setting is accepted or sent when the Extension Lock feature is set or cancelled Tone 2 Sent when the new setting is identical to the previous one or sent when certain features are successfully performed or accessed e g Call Hold Automatic Callback Busy Ton...

Page 154: ...1 22 Audible Tone Features 154 Feature Guide ...

Page 155: ...Feature Guide 155 Section 2 System Configuration and Administration Features ...

Page 156: ...ms VPSs to the PBX Conditions PT and SLT in Parallel Mode A PT and an SLT can be connected to an extension jack and used in parallel mode DSS Console and Paired Telephone Assignment When a DSS Console is connected a PT must be paired with the DSS Console through system programming DSS Console Jack Assignment 003 Console Paired Telephone 004 Each extension jack number should be unique Automatic Det...

Page 157: ...S Day Night Lunch 601 603 The following features operate differently depending on an extension s COS a TRS 1 8 1 Toll Restriction TRS b Walking COS 1 8 4 Walking COS Conditions Walking COS An extension user can make a call from an extension with a lower COS by using his or her own COS temporarily User Manual References 1 2 6 Using Your Calling Privileges at Another Extension Walking COS ...

Page 158: ...ple 2 1 Call Pickup Group Using the Call Pickup feature extensions can answer any calls within the call pickup group to which they belong 2 2 Paging Group Using the Paging feature extensions can make a page to any paging group or answer a page made to any group 2 3 Idle Extension Hunting Group If a called extension is busy Idle Extension Hunting redirects the incoming call to an idle member of the...

Page 159: ...uilt in AA 501 ring simultaneously To use this feature DISA must be selected as the distribution method for the desired outside CO line port CO Line Mode Day Night Lunch 414 416 and With AA must be selected as the destination of incoming outside CO line calls via the DISA feature DISA Incoming Call Dial Mode 500 Feature Guide References 1 2 1 Idle Extension Hunting 1 2 2 Uniform Call Distribution ...

Page 160: ... Switching Mode 006 2 Time Table A Time Table has 3 modes day night and lunch A Time Table can be programmed to control when each time service mode starts and therefore the previous time service mode ends and can be programmed separately for each day of the week Programming Example Time Table Switching Mode Description Condition Automatic The current time service mode will switch automatically to ...

Page 161: ...land only f DRD Ring Pattern 3 Extension Assignment Day Night Lunch 430 432 New Zealand only g TRS COS Day Night Lunch 601 603 h Doorphone Ringing Day Night Lunch 700 702 i Door Opener Day Night Lunch 703 705 4 Day Night Lunch Button A flexible Direct Station Selection DSS button can customised as a Day Night or Lunch button by the operator or manager These buttons can be used to switch the curren...

Page 162: ...ystem Configuration Software 162 Feature Guide Feature Guide References 1 18 2 Flexible Buttons User Manual References 1 7 7 Checking the Time Service Mode 2 1 2 Switching the Time Service Mode Time Service ...

Page 163: ...Code 512 Sets the DISA security code Required 1 15 6 Direct Inward System Access DISA DISA Security Code Digits 530 Sets the number of digits for the DISA security code Required 1 15 6 Direct Inward System Access DISA Call LogPrintout for Each Extension Prints and clears call logs for each extension Required 1 20 2 Call Log Printout for Each Extension Extension Password Set Sets the extension pass...

Page 164: ...in the Common Area Selects how new calls are treated when Incoming Call Log for the common area is full Not required 1 16 2 Incoming Call Log Outgoing Message OGM for DISA UCD Records and plays back OGMs used by DISA Uniform Call Distribution UCD and 3 level Automated Attendant AA Erases OGMs used by DISA and UCD Not required 1 15 5 Outgoing Message OGM for DISA UCD Date and Time Setting Adjusts t...

Page 165: ...ing 1 On site Programming Programming that is performed using an on site PC connected directly to the PBX 2 Remote Programming Programming that is performed using an off site PC that connects to the PBX via an outside CO line Note The release date of the KX TEB308 Maintenance Console software will vary depending on the user s country area 1 Connection Methods for On site Programming Method Descrip...

Page 166: ...Interface RS 232C port or USB Installation Manual References 3 2 1 Connection 3 2 3 Accessing PBX via Internal Modem Feature Guide References 1 1 1 1 Direct In Line DIL Method Description Required Hardware Remote modem Call the PBX and have the call directed to the internal modem using one of the following methods Direct Access Using a modem dial the telephone number to connect to the internal mod...

Page 167: ...2 3 System Data Control Feature Guide 167 3 2 PC Programming ...

Page 168: ...ion password Personal Programming Data Reset A PT user can simultaneously reset all settings made through personal programming Line Preference Incoming Outgoing Call Waiting Tone Type Selection etc to their default settings This feature also cancels pressing the AUTO ANS MUTE button in the Hands free Answerback feature and the Room Monitor feature System Programming Data Reset The PBX can return a...

Page 169: ...m Speed Dialling numbers and names in System Speed Dialling Number 001 and System Speed Dialling Name 011 Installation Manual References 2 10 1 Starting the Advanced Hybrid System Feature Guide References 2 2 4 Operator Manager Features 3 3 PT Programming User Manual References 3 1 Customising Your Phone Personal Programming 3 2 Managing Call Logs 3 3 Customising Your PBX System Programming ...

Page 170: ...tem programming Automatic Time Adjustment 152 Note Since the PBX clock is put ahead by one hour on the Summer Time start date a timed reminder set within one hour of the Automatic Time Adjustment feature will not ring Since the PBX clock is put back by one hour on the Summer Time end date a timed reminder set within one hour before the Automatic Time Adjustment feature will ring 2 times Conditions...

Page 171: ...s Plan 1 Plan 2 extension jacks 01 through 08 extension numbers 101 through 108 Plan 3 extension jacks 01 through 08 extension numbers 11 through 18 If a rotary single line telephone SLT is used at any extension select Plan 1 Note For United Kingdom and New Zealand when the extension numbering plan is selected the default extension numbers change automatically as follows Plan 1 Plan 2 extension ja...

Page 172: ...l Pickup Deny set cancel 72 1 0 0 Call Waiting for intercom calls doorphone calls set cancel 732 1 0 0 Call Waiting for outside CO line calls set cancel 731 1 0 0 Conference 5 party 22 22 phone no CONF 4 times CONF Data Line Security set cancel 730 1 0 0 Directed Call Pickup 4 41 extn no Do Not Disturb DND set cancel 71 4 0 0 Doorphone Call Door Open 31 55 31 55 1 2 Executive Busy Override Deny se...

Page 173: ...ge Waiting leave cancel for a caller 70 1 2 extn no 0 Message Waiting cancel all for a called extension 70 0 0 Message Waiting cancel all for another extension 70 3 extn no Message Waiting Answer 784 0 Message Waiting for Another Extension Lock set cancel 70 4000 9999 2 times one time 0 Operator Call 0 9 Outside CO Line Group Access 8 1 3 outside phone no Paging All Extensions External 33 33 or 9 ...

Page 174: ...76 3 Time Service set cancel 78 1 3 0 Walking COS 7 extn password the user s extn no 0 21st Incoming Call Logged in the Personal Area disregard the newest call overwrite the oldest call 737 0 1 301st Incoming Call Logged in the Common Area disregard the newest call overwrite the oldest call 737 2 3 1 For New Zealand 1 or 9 2 For United Kingdom New Zealand Plan 1 50 Plan 2 Plan 3 50 3 For United Ki...

Page 175: ... Parameter Certain feature numbers require additional digits to make the feature active For example to set Call Waiting the feature number for Call Waiting must be followed by 1 and to cancel it the same feature number should be followed by 0 User Manual References 4 2 1 Feature Number Table Feature Numbering Alternate Calling Ring Voice Call Retrieving from a Telephone Answering Machine TAM 4 1 C...

Page 176: ... Manual 3 1 1 Installing KX TEB308 Maintenance Console on a PC Conditions If no outside CO lines are connected to the outside CO line ports of the PBX the default values are assigned automatically It takes a maximum of 4 minutes to complete checking the dialling mode unless the outside CO line is in use In this case the PBX will start checking it after the outside CO line becomes idle This feature...

Page 177: ...his operation communication between the PBX and PC will be disconnected one time Country Setting can also be programmed the first time the PBX is accessed with a PC using the KX TEB308 Maintenance Console software Quick Setup For more information about Quick Setup refer to the Installation Manual 3 1 1 Installing KX TEB308 Maintenance Console on a PC Conditions This feature is only available when ...

Page 178: ...sing the KX TEB308 Maintenance Console software Even if a user upgrades the PBX software the system data will not be lost For more information on how to upgrade the PBX software refer to the on line help Conditions The ROM and the firmware version can be confirmed through system programming Firmware Version 998 Installation Manual References 2 8 1 Connecting Peripherals ...

Page 179: ...parallel at extension jack 01 so that the SLT can be used during a power failure Note that if the parallelled SLT is on an outside CO line call when the power is restored that call will be disconnected Only outside CO line calls are possible during a power failure All other features will not function Automobile type batteries which must be user supplied can be connected as a system backup power su...

Page 180: ...k on the PBX restarts and automatically loads stored data Conditions In the event of a power failure PBX memory is protected by a factory installed lithium battery There is no memory loss except the memories of Automatic Callback Busy 1 7 1 Automatic Callback Busy Camp on Call Park 1 12 2 Call Park and Redial 1 6 1 4 Redial ...

Page 181: ...Feature Guide 181 Section 3 Programming Instructions ...

Page 182: ...void unauthorised access and possible fraudulent dialling do not disclose the password Warning to the Administrator or Installer regarding the system password 1 Please inform the customer of the importance of the password and the possible dangers if it becomes known to others 2 To avoid unauthorised access and possible fraudulent dialling maintain the secrecy of the password 3 We strongly recommen...

Page 183: ...nstalling KX TEB308 Maintenance Console on a PC KX TEB308 Maintenance Console starts the programme using the drive where you installed the software automatically Note The release date of KX TEB308 Maintenance Console will vary depending on your country area System Requirements Operating System Microsoft Windows 98 SE Windows Me Windows 2000 or Windows XP Hardware CPU 300 MHz Intel Celeron or faste...

Page 184: ...play such as the KX T7730 An authorised administrator or the manager extension connected to extension jack 01 can access system programming Only one system programming session can be performed at a time that is only one user can access system programming at a time This includes PC programming Buttons and Functions Fixed Button KX T7730 KX T7735 Function PREV PREVIOUS NEXT SECRET STORE PAUSE PROGRA...

Page 185: ...er password the following 4 system programming settings are accessible System Speed Dialling Number 001 System Speed Dialling Name 011 DISA Security Code 512 DISA Security Code Digits 530 Notes The system password may be entered instead of the manager password With the manager password the manager can also set a password to each extension and print out call log information for each extension For m...

Page 186: ...86 Feature Guide Entering Characters The PT s dialling buttons can be used to enter characters when storing a name or message The following tables depict the available characters Table 1 Alphabet mode Table 2 Numeral mode ...

Page 187: ...Example of Entering Characters To enter Ann Notes To toggle between Alphabet mode and Numeral mode or between Alphabet mode Cyrillic alphabet mode assignable only in Extension Name in Cyrillic 616 and Numeral mode press SELECT To move the cursor right press To delete all characters press CLEAR To delete a character press A n n 6 5 times 6 5 times 2 OR ...

Page 188: ...ward System Access DND Do Not Disturb DRD Distinctive Ring Detection DSS Direct Station Selection DTMF Dual Tone Multi Frequency E EFA External Feature Access G GRP Group I IRNA Intercept Routing No Answer L LCS Live Call Screening O OGM Outgoing Message P PT Proprietary Telephone S SLT Single Line Telephone SMDR Station Message Detail Recording SMS Short Message Service T TAM Telephone Answering ...

Page 189: ...press STORE Press or to scroll the display Some programmes cannot have a value left empty Date Time 000 Notes The clock starts immediately after the STORE button is pressed The PBX supports years from 2000 to 2099 Feature Programming References 1 20 1 Station Message Detail Recording SMDR System Speed Dialling Number 001 Notes An Outside CO Line Access number 9 0 for New Zealand 1 or 9 81 through ...

Page 190: ... It is best to use a password of 7 digits 4 Please change the password periodically 5 If a system password is forgotten it can be found by loading a backup of the system data into a PC and checking the password using the KX TEB308 Maintenance Console software If you do not have a backup of the system data you must reset the PBX to its factory defaults and reprogramme it Therefore we strongly recom...

Page 191: ...ack Configuration Console Paired Telephone 004 Notes The highest extension jack number may be 08 depending on your country area To delete disable an extension jack number press CLEAR in the extension jack number step The extension jack number preassigned as a DSS Console in DSS Console Jack Assignment 003 should not be assigned in this programme An SLT cannot be paired with the DSS Console Feature...

Page 192: ...lable when switching mode is enabled in automatic mode in Time Service Switching Mode 006 Pressing SELECT shows the previous entry When the display shows None press SELECT to set the start time Feature Programming References 2 2 3 Time Service Operator Assignment 008 0 0 6 NEXT SELECT STORE END Manual Automatic 0 0 7 NEXT SELECT 00 59 AM PM Day Night Lunch start Lunch end minute STORE END SELECT S...

Page 193: ...xtension number cannot be entered for 2 different extension jacks Feature Programming References 1 5 1 1 Intercom Call 1 6 1 6 Quick Dialling 1 19 2 Voice Mail Inband DTMF Integration 2 3 4 Feature Numbering LCD Time Display 010 Note The following settings and features use 12 hour format even if 24 hour format is assigned in this programme Date Time 000 Time Service Start Time 007 1 20 1 Station M...

Page 194: ...ferences 1 6 1 5 Speed Dialling Personal System 3 3 1 Programming Instructions Entering Characters Second Feature Numbering Plan 012 Note This programme is available only when Plan 2 or Plan 3 is selected in Extension Number 009 Feature Programming References 1 6 1 6 Quick Dialling 2 3 4 Feature Numbering 0 1 1 NEXT speed dialling no name STORE END 00 99 Max 16 characters SELECT NEXT PREV or To co...

Page 195: ...e touch Dialling Hunting Group Set 100 Feature Programming References 1 2 1 Idle Extension Hunting Extension Group 600 Hunting Type 101 Note This programme is available when the extension group is enabled in Hunting Group Set 100 0 1 3 NEXT feature no location no STORE END 1 9 SELECT NEXT PREV or To continue To continue Max 24 digits 0 9 P F 1 0 0 NEXT extension group no name STORE END 1 8 SELECT ...

Page 196: ...tension Number 009 and Enable in this programme Feature Programming References 1 19 2 Voice Mail Inband DTMF Integration DTMF Integration Port 102 SLT Hold Mode 104 Feature Programming References 1 12 1 Call Hold Conference Tone 105 Feature Programming References 1 7 2 Executive Busy Override 1 13 1 2 Conference 1 0 2 NEXT extension jack no name STORE END 03 04 SELECT SELECT NEXT PREV or To contin...

Page 197: ...locked extension to send a flash recall signal during a conversation with an outside party CO Indicator 109 Note This programme is available for the extension s assigned not to ring in Flexible Ringing Day Night Lunch 408 410 to answer incoming outside CO line calls Flash Recall Key Mode 110 1 0 6 NEXT SELECT STORE END Enable Disable 1 0 7 NEXT DTMF receiver no name STORE END 1 2 SELECT NEXT PREV ...

Page 198: ...mp Mode 112 Note Enable FWD Flashing slowly DND Flashing at moderate speed Disable FWD Off DND Off Feature Programming References 1 18 3 LED Indication Automatic Redial Repeat Count 113 Feature Programming References 1 6 1 4 Redial Automatic Redial Interval 114 Feature Programming References 1 6 1 4 Redial 1 1 1 NEXT SELECT STORE END Internal External Tone 1 1 2 NEXT SELECT STORE END Enable Disabl...

Page 199: ...nd a 3 party to 5 party conference call The PBX allows up to 2 outside parties to participate in a conference call C CO E Extension Feature Programming References 1 13 1 2 Conference Call Pickup Tone 117 Feature Programming References 1 4 1 3 Call Pickup Pulse Restriction 118 Note It is programmable whether pulse dialling is sent or not to the telephone company during a conversation with an outsid...

Page 200: ...erator Manager Features Automatic Rotation for CO Line Access 122 Feature Programming References 1 5 3 3 Outside CO Line Access Break Ratio 123 Note This programme selects the pulse break ratio the ratio between the length of the pulse and the length of the pause when a pulse is sent to the telephone company while dialling a telephone number 1 1 9 NEXT SELECT STORE END Enable Disable 1 2 0 NEXT SE...

Page 201: ...gramme selects the ringback tone pattern for outgoing intercom calls and for incoming outside CO line calls including a DISA call Feature Programming References 1 5 1 1 Intercom Call 1 15 6 Direct Inward System Access DISA 4 2 1 Tones Ring Tones 1 2 5 NEXT SELECT STORE END Enable Disable 1 2 6 NEXT SELECT STORE END Enable Disable 1 2 7 NEXT extension group no name STORE END 1 8 SELECT SELECT NEXT ...

Page 202: ... Ring Tone Pattern Selection SLT Ring Bell on Time 143 SLT Ring Bell on Time 143 Notes This programme selects the length of the bell on signal of an SLT This determines the ring tone pattern for incoming calls to SLTs combined with the setting in SLT Ring Silence Ratio 142 This programme also determines the maximum number of digits of an SLT Caller ID number when DTMF1 or DTMF2 is selected in SLT ...

Page 203: ... on your country area Each location 1 3 has a maximum of 4 extensions Feature Programming References 1 17 3 Fixed Line SMS Terminal Support SLT Caller ID Signalling Type 150 1 4 5 NEXT SMS centre no STORE END Max 16 digits 0 9 1 4 6 NEXT CO line no name STORE END SELECT SELECT NEXT PREV or To continue To continue Disable 1 3 1 3 1 4 7 NEXT extension jack no STORE END SELECT SELECT NEXT PREV or To ...

Page 204: ...153 Feature Programming References 1 10 10 Calling Party Control CPC Signal Detection Hold Recall Time 200 Feature Programming References 1 12 1 Call Hold 1 12 2 Call Park Transfer Recall Time 201 Feature Programming References 1 11 1 Call Transfer 1 5 1 NEXT SELECT STORE END Enable Disable 1 5 2 NEXT SELECT STORE END Enable Disable 1 5 3 NEXT SELECT STORE END Enable Disable 2 0 0 NEXT SELECT STOR...

Page 205: ...ing References 1 10 8 Outside CO Line Call Limitation Dialling Start Time 206 Note The minimum length of time that the PBX waits after seizing an outside CO line before dialling that can be selected depends on your country area as follows For Czech Republic 0 ms 250 ms 500 ms 750 ms 1000 ms 1250 ms 3500 ms For Others 0 ms 250 ms 500 ms 750 ms 1000 ms 1250 ms 1500 ms 2 0 2 NEXT SELECT STORE END 5 1...

Page 206: ...ects the minimum duration of the DTMF signal sent to outside CO lines that have been set to DTMF in Dial Mode 401 Feature Programming References 1 5 2 4 Dial Type Selection No Dial Disconnection 211 Feature Programming References 1 8 1 Toll Restriction TRS Inter digit Time 208 2 0 7 NEXT SELECT STORE END MODE1 50 180 ms MODE2 80 180 ms MODE3 80 650 ms MODE4 80 1000 ms MODE5 200 1000 ms 2 0 8 NEXT ...

Page 207: ...o longer being sent from the telephone company before the PBX acknowledges that the call is lost Carrier Exception Code 300 Feature Programming References 1 8 1 Toll Restriction TRS 1 9 1 Automatic Route Selection ARS TRS System Speed Dialling Class 301 Feature Programming References 1 6 1 5 Speed Dialling Personal System 1 8 1 Toll Restriction TRS 2 1 2 NEXT STORE END 1 32 min time 2 1 3 NEXT SEL...

Page 208: ...ture Programming References 1 5 2 2 Emergency Call 1 8 1 Toll Restriction TRS 3 X NEXT code no phone no STORE END 01 20 SELECT NEXT PREV or To continue To continue Max 11 digits 0 9 x 02 05 02 for Class 2 03 for Class 3 04 for Class 4 05 for Class 5 3 0 6 NEXT code no phone no STORE END 01 80 SELECT NEXT PREV or To continue To continue Max 11 digits 0 9 x 3 0 9 NEXT emergency no code no STORE END ...

Page 209: ...e Programming References 1 5 2 6 Pause Insertion Pause Time 417 TRS Extension Lock Class 312 Feature Programming References 1 8 1 Toll Restriction TRS 1 8 3 Extension Lock 3 1 0 NEXT account code code no STORE END 01 50 4 digits 0 9 SELECT NEXT PREV or To continue To continue 3 1 1 NEXT pause code code no STORE END 01 40 Max 11 digits 0 9 SELECT NEXT PREV or To continue To continue 3 1 2 NEXT SELE...

Page 210: ...amming References 1 9 1 Automatic Route Selection ARS 3 5 0 NEXT CO line no name STORE END 1 3 SELECT SELECT NEXT PREV or To continue To continue Enable Disable 3 X NEXT code no area code STORE END 01 80 51 54 SELECT NEXT PREV or To continue To continue Max 7 digits 0 9 x 51 for Route 1 52 for Route 2 53 for Route 3 54 for Route 4 3 X NEXT code no area code STORE END 01 80 55 58 SELECT NEXT PREV o...

Page 211: ...1 Dial Tone ARS Inter digit Time 363 Note This assignment should be the same as the inter digit timer assigned in Inter digit Time 208 Feature Programming References 1 9 1 Automatic Route Selection ARS 3 6 0 NEXT route no removed digits STORE END 1 4 0 9 SELECT NEXT PREV or To continue To continue 3 6 1 NEXT route no added number STORE END 1 4 Max 20 digits 0 9 P SELECT NEXT PREV or To continue To...

Page 212: ...ed Billing 385 388 Feature Programming References 1 9 1 Automatic Route Selection ARS 3 6 4 NEXT route no CO line group no STORE END 1 4 1 3 SELECT NEXT PREV or To continue To continue 3 X NEXT CO line no authorisation code STORE END 1 3 SELECT NEXT PREV or To continue To continue Max 19 digits 0 9 P 81 84 81 for Route 1 82 for Route 2 83 for Route 3 84 for Route 4 3 X NEXT CO line no name STORE E...

Page 213: ...Not connect The PBX seizes the highest available outside CO line number when selecting an idle outside CO line automatically If an unconnected outside CO line number is set to Connect and is numbered higher than any connected outside CO line number the PBX will try to seize the unconnected outside CO line 3 8 9 NEXT extension jack no itemised billing code STORE END 01 08 SELECT NEXT PREV or To con...

Page 214: ...between each access code using the comma button on the overlay For example to store access codes 81 and 82 on outside CO line 1 programme as follows 403 NEXT 1 81 82 STORE END 4 0 1 NEXT CO line no name STORE END 1 3 SELECT SELECT NEXT PREV or To continue To continue DTMF Pulse Call Block mode 4 0 2 NEXT CO line no name STORE END 1 3 SELECT SELECT NEXT PREV or To continue To continue Low Speed 10 ...

Page 215: ... mode day night lunch In each mode at least one extension must be allowed to make an outside CO line call Feature Programming References 1 5 3 2 Line Preference Outgoing 1 5 3 3 Outside CO Line Access 4 0 4 NEXT CO line no CO line group no STORE END 1 3 SELECT NEXT PREV or To continue To continue 1 3 4 X NEXT STORE END 1 3 05 07 01 08 Enable Disable SELECT or SELECT Go to another jack number Go to...

Page 216: ...mediately 5 s 10 s 15 s 4 X NEXT STORE END 1 3 08 10 01 08 Enable Disable SELECT or SELECT Go to another jack number Go to another line number Go to next or prev jack number Go to next or prev line number NEXT PREV or To continue To continue To continue To continue CO line no extension jack no 08 for day 09 for night 10 for lunch 4 X NEXT STORE END 1 3 11 13 01 08 SELECT or SELECT Go to another ja...

Page 217: ...IL 1 2 2 Uniform Call Distribution UCD 1 15 6 Direct Inward System Access DISA 2 3 1 PC Programming Flexible Ringing Day Night Lunch 408 410 4 X NEXT CO line no name END 1 3 Normal UCD MODEM 14 16 SELECT SELECT NEXT PREV or To continue To continue 14 for day 15 for night 16 for lunch STORE 4 X NEXT CO line no DISA OGM no name 1 3 1 8 DISA SELECT 14 16 14 for day 15 for night 16 for lunch STORE END...

Page 218: ... 7 External Feature Access EFA Automatic Designated Line Access 419 Feature Programming References 1 5 3 2 Line Preference Outgoing 1 5 3 3 Outside CO Line Access Automatic Line Access 121 4 1 7 NEXT CO line no name STORE END 1 3 SELECT SELECT NEXT PREV or To continue To continue 1 5 2 5 3 5 4 5 s 4 1 8 NEXT CO line no name STORE END 1 3 SELECT SELECT NEXT PREV or To continue To continue 80 100 16...

Page 219: ...is programme is disabled CPC Signal Detection is only activated during an incoming outside CO line call Feature Programming References 1 10 10 Calling Party Control CPC Signal Detection Disconnect Time 422 4 2 0 X NEXT CO line no STORE END 1 3 SELECT NEXT PREV or To continue To continue 00 75 4 2 1 NEXT CO line no STORE END 1 3 SELECT SELECT NEXT PREV or To continue To continue Enable Disable 4 2 ...

Page 220: ...Recall CO Line Ring Tone Pattern 423 Note It is recommended that you set a different ring tone pattern from the ring tone patterns specified in Extension Ring Tone Pattern 115 and Doorphone Ring Tone Pattern 706 Feature Programming References 1 1 3 3 Ring Tone Pattern Selection Polarity Reverse Detection 424 Feature Programming References 1 5 2 5 Reverse Circuit 4 2 3 NEXT CO line no STORE END 1 3...

Page 221: ...ramming References 1 1 3 4 Distinctive Ring Detection DRD for New Zealand DRD Ring Pattern 2 Extension Assignment Day Night Lunch 427 429 New Zealand only DRD Ring Pattern 3 Extension Assignment Day Night Lunch 430 432 New Zealand only 4 2 5 NEXT CO line no STORE END 1 3 SELECT SELECT NEXT PREV or To continue To continue Enable Disable 4 2 6 NEXT CO line no STORE END 1 3 SELECT SELECT NEXT PREV or...

Page 222: ...T STORE END 1 3 01 08 Enable Disable SELECT or SELECT Go to another jack number Go to another line number Go to next or prev jack number Go to next or prev line number NEXT PREV or To continue To continue To continue To continue CO line no extension jack no 27 29 27 for day 28 for night 29 for lunch 4 X NEXT STORE END 1 3 01 08 Enable Disable SELECT or SELECT Go to another jack number Go to anothe...

Page 223: ...Extension Number 009 Outside CO Line Access numbers 9 0 for New Zealand 1 or 9 81 through 83 and the Operator Call number 0 or 9 With AA Available destinations are numbers available in Without AA mode and numbers 0 through 9 assigned in DISA Built in AA 501 Feature Programming References 1 15 6 Direct Inward System Access DISA DISA Built in AA 501 4 NEXT CO line no STORE END 1 3 SELECT SELECT NEXT...

Page 224: ...AR in the extension jack number step The assigned extension will automatically have the Data Line Security feature set Feature Programming References 1 15 6 Direct Inward System Access DISA DISA Delayed Answer Time 504 Feature Programming References 1 15 6 Direct Inward System Access DISA DISA Wait Time after OGM 505 Feature Programming References 1 15 6 Direct Inward System Access DISA DISA Busy ...

Page 225: ... 1 2 Intercept Routing 1 15 6 Direct Inward System Access DISA DISA Intercept Mode 507 DISA Ring Time after Intercept 509 Feature Programming References 1 1 1 2 Intercept Routing 1 15 6 Direct Inward System Access DISA DISA Intercept Mode 507 DISA Ring Time before Intercept 508 DISA No Dial Mode 510 Feature Programming References 1 15 6 Direct Inward System Access DISA 5 0 7 NEXT SELECT STORE END ...

Page 226: ...ature of DISA The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Enabling DISA security Trunk Security or All Security b Maintaining the secrecy of passwords c Selecting passwords that are complex and random so that they cannot be easily guessed d Changing passwords regularly Notes This setting is require...

Page 227: ... Inward System Access DISA DISA No Dial Mode 510 DISA Incoming Assignment 516 Feature Programming References 1 15 6 Direct Inward System Access DISA DISA AA Wait Time 517 Feature Programming References 1 15 6 Direct Inward System Access DISA DISA Built in AA 501 5 1 3 NEXT SELECT STORE END Disable 2 3 4 times 5 1 4 NEXT SELECT STORE END 1 2 time s 5 1 5 NEXT SELECT STORE END 3 6 9 s 5 1 6 NEXT ext...

Page 228: ...form Call Distribution UCD 2 2 2 Group UCD Busy Waiting Time 521 Feature Programming References 1 2 2 Uniform Call Distribution UCD UCD Busy Mode 523 UCD OGM Message Interval Time 522 Feature Programming References 1 2 2 Uniform Call Distribution UCD UCD Busy Waiting Time 521 5 1 8 NEXT SELECT STORE END Enable Disable 5 1 9 NEXT SELECT STORE END 0 2 4 6 s 5 2 0 NEXT extension group no STORE END 1 ...

Page 229: ...ing References 1 2 2 Uniform Call Distribution UCD UCD Intercept Mode 524 UCD Ring Time after Intercept 526 Feature Programming References 1 2 2 Uniform Call Distribution UCD UCD Intercept Mode 524 UCD Waiting Message 527 5 2 3 NEXT SELECT STORE END Intercept Normal Disconnect 5 2 3 NEXT SELECT STORE END Intercept DISA Disconnect OGM 1 8 DISA UCD OGM no 5 2 4 NEXT SELECT STORE END Intercept Discon...

Page 230: ...ess DISA 3 level AA Assignment 540 549 Notes This programme is available only when 3 level AA is selected for each AA number in DISA Built in AA 501 Only when you select as the third AA number you can select 3 level AA in the next step Feature Programming References 1 15 6 Direct Inward System Access DISA 5 3 0 NEXT SELECT STORE END 4 10 digits 5 3 1 NEXT SELECT STORE END Ringback Tone Hold Music ...

Page 231: ...n Hunting 2 2 2 Group TRS COS Day Night Lunch 601 603 Feature Programming References 1 8 1 Toll Restriction TRS 2 2 1 Class of Service COS 5 9 9 NEXT STORE END 6 0 0 NEXT extension jack no extension group no STORE END 1 8 01 08 To continue To continue SELECT NEXT PREV or 6 X NEXT extension jack no COS no STORE END 1 5 01 08 To continue To continue SELECT NEXT PREV or 01 03 01 for day 02 for night ...

Page 232: ... Instructions Entering Characters Account Code Mode 605 Feature Programming References 1 5 2 3 Account Code Entry 1 8 2 Toll Restriction TRS Override by Account Code Account Code 310 Call Transfer to CO Line 606 6 0 4 NEXT extension jack no extension name STORE END Max 10 characters 01 08 To continue To continue SELECT NEXT PREV or 6 0 5 NEXT extension jack no STORE END 01 08 SELECT SELECT NEXT PR...

Page 233: ...e Busy Override 608 Feature Programming References 1 7 2 Executive Busy Override DND Override 609 Feature Programming References 1 3 1 3 Do Not Disturb DND 6 0 7 NEXT extension jack no STORE END 01 08 SELECT SELECT NEXT PREV or To continue To continue Enable Disable 6 0 8 NEXT extension jack no STORE END 01 08 SELECT SELECT NEXT PREV or To continue To continue Enable Disable 6 0 9 NEXT extension j...

Page 234: ...ghest extension jack number may be 08 depending on your country area Extensions that are to be monitored must have their jacks set to Enable in this programme in advance 6 1 0 NEXT extension jack no STORE END SELECT SELECT NEXT PREV or To continue To continue Enable Disable 01 04 6 1 1 NEXT extension jack no STORE END SELECT SELECT NEXT PREV or To continue To continue Enable Disable 01 08 6 1 2 NE...

Page 235: ...jack number may be 04 depending on your country area Feature Programming References 1 12 1 Call Hold Hookswitch Flash Timing Range 207 LCD Language 615 6 1 3 NEXT extension jack no STORE END 01 08 SELECT SELECT NEXT PREV or To continue To continue Enable Disable 6 1 4 NEXT extension jack no STORE END 01 08 SELECT SELECT NEXT PREV or To continue To continue Enable Disable 6 1 5 NEXT extension jack ...

Page 236: ...s displayed Extension Name in Cyrillic 616 Notes An extension name can be stored using a PT s dialling buttons The displayed character varies depending on the number of times that the dialling button is pressed It is possible to toggle between Alphabet mode Cyrillic alphabet mode and Numeral mode by pressing SELECT Russian display is only available for the KX T7730 KX T7735RU Feature Programming R...

Page 237: ...17 1 Message Waiting LCS Recording Mode Set 620 Note The highest extension jack number may be 08 depending on your country area Feature Programming References 1 19 1 Voice Mail APT Integration 6 1 9 NEXT extension jack no STORE END 01 08 SELECT SELECT NEXT PREV or To continue To continue Enable Disable 6 2 0 NEXT extension jack no STORE END SELECT SELECT NEXT PREV or To continue To continue Stop r...

Page 238: ...ng on your country area Feature Programming References 1 16 1 Caller ID SLT Caller ID 628 Note The highest extension jack number may be 04 depending on your country area 6 2 6 NEXT extension jack no STORE END SELECT SELECT NEXT PREV or To continue To continue Enable Disable 01 04 6 2 7 NEXT extension jack no STORE END 01 08 SELECT SELECT NEXT PREV or To continue To continue 0 15 s 6 2 8 NEXT exten...

Page 239: ... Lunch 700 702 Feature Programming References 1 15 1 Doorphone Call 6 2 9 NEXT extension jack no STORE END 01 08 SELECT SELECT NEXT PREV or To continue To continue Disable Single Double 7 X NEXT STORE END 1 2 01 08 Enable Disable SELECT or SELECT Go to another jack number Go to another doorphone number Go to next or prev jack number Go to next or prev doorphone number NEXT PREV or To continue To c...

Page 240: ...ture Programming References 1 1 3 3 Ring Tone Pattern Selection 1 15 1 Doorphone Call 7 X NEXT STORE END 1 2 01 08 Enable Disable SELECT or SELECT Go to another jack number Go to another door opener number Go to next or prev jack number Go to next or prev door opener number NEXT PREV or To continue To continue To continue To continue door opener no extension jack no 03 05 03 for day 04 for night 0...

Page 241: ... 1 15 1 Doorphone Call Door Open Duration 709 Feature Programming References 1 15 2 Door Open 7 0 7 NEXT doorphone no STORE END 1 2 SELECT Enable Disable NEXT PREV or To continue SELECT To continue 7 0 8 NEXT doorphone no STORE END 1 2 SELECT 15 30 s NEXT PREV or To continue SELECT To continue 7 0 9 NEXT door opener no END 1 2 SELECT 1 8 s STORE NEXT PREV or To continue SELECT To continue ...

Page 242: ...orphone Ring Chime 710 Doorphone Chime Pattern 712 Feature Programming References 1 15 3 Doorbell Door Chime 4 2 1 Tones Ring Tones 7 1 0 NEXT doorphone no name STORE END 1 2 SELECT SELECT NEXT PREV or To continue To continue Ring Chime Ring Chime 7 1 1 NEXT doorphone no name STORE END 1 2 SELECT SELECT NEXT PREV or To continue To continue Relay1 2 7 1 2 NEXT doorphone no name STORE END 1 2 SELECT...

Page 243: ... for Printing 802 Parity Word length Stop bit length Mark 8 2 Space 8 1 Space 8 2 8 0 0 NEXT CR LF CR 1200 2400 4800 9600 B Mark Space Even Odd None 1 bit 2 bits 7 8 bits END SELECT STORE NEXT SELECT STORE NEXT SELECT STORE NEXT SELECT STORE NEXT SELECT STORE Select the new line code Select the baud rate Select the parity bit Select the word length Select the stop bit length CR Carriage Return LF ...

Page 244: ...System Data Dump 804 To select All parameters System parameter Speed dial and or Stop output To select the CO outside line parameter To select the Extension parameter To select the DSS parameter Feature Programming References 1 20 1 Station Message Detail Recording SMDR 8 0 3 NEXT No Printing Printing END SELECT STORE 8 0 4 NEXT END SELECT To continue All para System para Speed dial Stop output ST...

Page 245: ... Polish Italian Selections vary depending on your country area Feature Programming References 1 20 1 Station Message Detail Recording SMDR Caller ID 900 Note The DISA Delayed Answer Time for the outside CO lines enabled here will always be 6 seconds even if 0 s or 3 s is selected in DISA Delayed Answer Time 504 Feature Programming References 1 16 1 Caller ID 8 0 5 NEXT CODE INDEX END SELECT STORE ...

Page 246: ...Caller ID Modification for Long distance Calls 903 Feature Programming References 1 16 1 Caller ID 1 16 2 Incoming Call Log 9 0 1 NEXT code no area code STORE END 1 5 Max 6 digits 0 9 SELECT NEXT PREV or To continue To continue 9 0 2 NEXT STORE END 0 9 added number STORE END Max 4 digits 0 9 Select the added number code no 1 5 SELECT To continue removed digits Select the removed digits 9 0 3 NEXT ...

Page 247: ...nformation Caller ID Automatic 0 Addition 905 Feature Programming References 1 16 1 Caller ID Caller ID SMDR Format 906 Note Even if a name is also sent by the Caller ID service only the number is printed Feature Programming References 1 20 1 Station Message Detail Recording SMDR Caller ID SMDR Printout 907 9 0 4 NEXT extension jack no STORE END SELECT SELECT NEXT PREV or To continue To continue N...

Page 248: ...10 Feature Programming References 1 16 1 Caller ID Call Log Next Page 927 Note This programme enables the PBX to include page breaks when printing out call logs for each extension SMDR Mode for Printing 929 9 0 9 NEXT extension jack no STORE END SELECT SELECT NEXT PREV or To continue To continue Enable Disable 01 04 9 1 0 NEXT CO line no STORE END 1 3 SELECT SELECT NEXT PREV or To continue To cont...

Page 249: ... for outside CO line calls via the DISA Intercept Routing feature and when DISA calls are received by a DISA ring group Feature Programming References 1 3 1 2 Call Forwarding FWD CO Line Mode Day Night Lunch 414 416 TRS Check after Answering 966 Note This programme specifies whether the PBX checks DTMF signals when answering calls or not TRS Check Time after Answering 967 Note This programme speci...

Page 250: ...amming References 2 3 6 Country Setting Firmware Version 998 Note You can confirm the ROM and the firmware version of the PBX alternately by pressing SELECT Feature Programming References 2 3 7 Firmware Upgrade System Data Clear 999 To select All parameters System parameter and or Speed dial 9 6 8 NEXT Enable Disable END SELECT STORE 9 9 5 NEXT NE NE ES NE IT CE CE CE CZ SELECT STORE 9 9 8 NEXT EN...

Page 251: ...eter To select the DSS parameter Feature Programming References 2 3 2 PT Programming 9 9 9 NEXT END SELECT STORE STORE To continue 1 3 CO line no CO para 9 9 9 NEXT END SELECT STORE STORE To continue 01 08 extension jack no Extn para 9 9 9 NEXT END SELECT STORE STORE To continue 1 2 DSS console no DSS para ...

Page 252: ...3 3 PT Programming 252 Feature Guide ...

Page 253: ...Feature Guide 253 Section 4 Appendix ...

Page 254: ...Call 3 Outgoing Message OGM for DISA UCD 32 resources PBX 8 resources for Direct Inward System Access DISA Uniform Call Distribution UCD 24 resources for 3 level Automated Attendant AA Dialling Emergency Call 24 digits 5 entries Quick Dialling 10 digits 10 entries System Speed Dialling 32 digits 100 entries Personal Speed Dialling 24 digits 10 entries extn One touch Dialling 24 digits Hot Line 32 ...

Page 255: ...4 1 Capacity of System Resources Feature Guide 255 Call Log Incoming Call Log 20 entries extn 300 entries PBX Password System Password 4 7 digits Extension Password 4 digits Category Item KX TEB308 ...

Page 256: ...roprietary telephone PT only Call Forwarding FWD Call Pickup Deny Data Line Security Do Not Disturb DND Extension Lock Hot Line single line telephone SLT only Message Waiting PT only Remote Extension Lock Timed Reminder Czech Republic only Dial Tone 3 When going off hook with an SLT that has messages waiting When Account Code Entry is performed When answering a call from Timed Reminder 1 s 1 s 1 s...

Page 257: ...zech Republic only Reorder Tones The outside CO line you tried to seize is not assigned or was denied Czech Republic only Malaysia only Ringback Tones Single 3 s interval Double 3 s interval Single 5 s interval Double 5 s interval 1 s 1 s 1 s 1 s 1 s 1 s 1 s 1 s 1 s 1 s ...

Page 258: ...rning Tone Outside CO Line Call Limitation This tone is sent 15 seconds before the specified time for disconnection Confirmation Tone 1 The feature was set successfully or the Extension Lock feature was set or cancelled Confirmation Tone 2 The new feature setting was the same as the previous setting or certain features were successfully performed or accessed e g Call Hold Automatic Callback Busy 1...

Page 259: ...s Ring Tones Feature Guide 259 Confirmation Tone 3 Before the following features activate Retrieving a held call Picking up another call Establishing a conference call Paging Answering a paging announcement 1 s ...

Page 260: ...amp on Recall Ring Tone Patterns Sent from the Telephone Company New Zealand only The following ring tone patterns sent from the telephone company can be detected for each outside CO line Single Incoming calls Hold Recall outside CO line calls Double Incoming calls Hold Recall intercom calls Triple Incoming calls Timed Reminder S Double Incoming calls doorphone calls only Camp on Recall Pattern 1 ...

Page 261: ...e patterns can be assigned to each doorphone when doorbells and door chimes are connected to the PBX Chime patterns 1 to 4 are played only one time during the doorphone ringing time Pattern 1 Pattern 2 Pattern 3 Pattern 4 Pattern 5 Pattern 6 Pattern 7 Pattern 8 1 s 1 s 1 s 1 s 1 s 1 s 1 s 1 s ...

Page 262: ...4 2 Tones Ring Tones 262 Feature Guide ...

Page 263: ...Feature Guide 263 Index ...

Page 264: ...ot Disturb DND 30 Call Forwarding FWD Do Not Disturb DND Features 30 Call Forwarding FWD Do Not Disturb DND OVERVIEW 30 Call Forwarding Selection 963 249 Call Forwarding Start Time 202 205 Call Forwarding to CO Line 607 233 Call Handling Features 13 Call Hold 90 Call Log Next Page 927 248 Call Log Printout for Each Extension 149 Call Park 92 Call Park Recall 92 Call Pickup 37 Call Pickup Deny 37 C...

Page 265: ...703 705 240 Doorbell Door Chime 102 Doorphone Access Tone 707 241 Doorphone Call 100 Doorphone Chime Assignment 711 242 Doorphone Chime Pattern 712 242 Doorphone Chime Patterns 261 Doorphone Ring Time 708 241 Doorphone Ring Tone Pattern 706 240 Doorphone Ring Chime 710 242 Doorphone Ringing Day Night Lunch 700 702 239 DRD Pattern 2 and 3 Ring Tone 433 434 New Zealand only 223 DRD Ring Pattern 2 Ex...

Page 266: ...o Answer IRNA 15 Intercept Routing No Dial 15 Intercept Time for Internal DISA 515 227 Intercom Call 39 Intercom Call Features 39 Inter digit Time 208 206 Internal Call Features 16 Internal Pulse Detection 614 235 Introduction 182 IRNA Intercept Routing No Answer IRNA 15 Itemised Billing Code 75 Itemised Billing Code 389 213 K KX T7700 Series Incoming Lamp Control 968 250 KX T7710 One touch Dialli...

Page 267: ...bering Plan 012 194 Secret Dialling 54 Secret Number SMDR Print Suppression 803 244 Seizing a Line Features 49 Seizing a Line Features OVERVIEW 49 SLT Caller ID 628 238 SLT Caller ID Line Access Number 151 204 SLT Caller ID Signalling Type 150 203 SLT Fixed Bell Pattern 629 239 SLT Hold Mode 104 196 SLT Message Waiting 619 237 SLT Ring Bell on Time 143 202 SLT Ring Wait Time for New Call 627 238 S...

Page 268: ... Class 301 207 U UCD Busy Mode 523 229 UCD Busy Waiting Time 521 228 UCD Group 520 228 UCD Intercept Mode 524 229 UCD OGM Message Interval Time 522 228 UCD Ring Time after Intercept 526 229 UCD Ring Time before Intercept 525 229 UCD Waiting Message 527 229 Unattended Conference 97 Unattended Conference Recall 97 Uniform Call Distribution UCD 25 User Manual References 2 V VM 1 APT Port 130 202 VM V...

Page 269: ...Index Feature Guide 269 ...

Page 270: ...s material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd 2005 Panasonic Communications Co Ltd All Rights Reserved PSQX3826ZA KK0505MN0 ...