Panasonic KX-TG2511CX, Operating Instructions Manual

Page 1: ...aller ID You must subscribe to the appropriate service offered by your service provider telephone company Before initial use see Getting Started on page 8 Operating Instructions Model No KX TG2521CX Digital Cordless Answering System Model No KX TG2511CX KX TG2512CX Digital Cordless Phone Model shown is KX TG2511 TG2511_2521CX e e book Page 1 Thursday March 11 2010 10 34 AM ...

Page 2: ...ring a call 14 Phonebook Handset phonebook 16 Programming Programmable settings 17 Special programming 20 Caller ID Service Using Caller ID service 21 Caller list 21 Answering System Answering system 23 Turning the answering system on off 23 Greeting message 23 Listening to messages 24 Remote operation 25 Answering system settings 27 Voice Mail Service Voice mail service 29 Intercom Locator Interc...

Page 3: ...t Handset Part No Part No Quantity KX TG2511 series KX TG2511 KX TG2511 KX TGA250 1 KX TG2512 KX TG2511 KX TGA250 2 KX TG2521 series KX TG2521 KX TG2521 KX TGA251 1 Series Answering system Intercom Between handsets KX TG2511 series r 1 KX TG2521 series r 1 KX TG2512 No Accessory item Part number Quantity KX TG2511 KX TG2521 KX TG2512 1 AC adaptor PQLV219BX 1 2 2 Telephone line cord 1 1 3 Rechargea...

Page 4: ...acement batteries may have a different capacity from that of the supplied batteries 1 2 3 4 5 Accessory item Model number Rechargeable batteries HHR 4DPA or HHR 4MRT 1 Battery type Nickel metal hydride Ni MH 2 x AAA R03 size for each handset DECT repeater KX A272 TG2511_2521CX e e book Page 4 Thursday March 11 2010 10 34 AM ...

Page 5: ...ptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disassemble the product L Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone line cord ...

Page 6: ... in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For best performance Base unit location avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other L For maximum coverage and noise free communications place your base unit at a convenient high and central location with no obstr...

Page 7: ...y valid in the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal Specifications Standard DECT Digital Enhanced Cordless Telecommunications GAP Generic Access Profile Frequency range 1 88 GHz to 1 90 GHz RF transmission power Approx 10 mW average power per channel Power source 100 240 V AC 50 60 Hz Power cons...

Page 8: ...ries L Confirm correct polarities S T Battery charge Charge for about 7 hours L When the batteries are fully charged Fully charged is displayed 100 240 V AC 50 60 Hz Click Press plug firmly Use only the supplied telephone line cord Hook Correct Wrong To telephone line DSL ADSL filter Click 100 240 V AC 50 60 Hz Hooks L When the language selection is displayed see page 11 Rechargeable Ni MH ONLY Co...

Page 9: ...charge L It is normal for the handset to feel warm during charging L Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Panasonic Ni MH battery performance supplied batteries Note L It is normal for batteries not to reach full capacity at the initial charge Maxim...

Page 10: ...V or Scroll through various lists and items Volume or V Adjust the receiver or speaker volume while talking y Caller list View the caller list R Redial View the redial list Base unit L Model shown is KX TG2511 A x Locator B Charge contacts Display Handset display items A M C B D E J H K G I F L A Item Meaning w Within range of a base unit L When flashing slowly Handset is searching for base unit p...

Page 11: ...elephone line service The default setting is Tone Tone For tone dial service Pulse For rotary pulse dial service L Paging intercom mode k Handset is on an outside call L When flashing slowly The call is put on hold L When flashing rapidly An incoming call is now being received ECO The base unit transmission power is set to Low page 12 u Answering system is on 1 page 23 5 Battery level P Privacy mo...

Page 12: ...ton on the handset enables you to activate the eco function with one touch By activating eco mode your unit can reduce the base unit transmission power by up to 90 in standby mode You can turn on off one touch eco mode by just pressing ECO R The default setting is Normal When the one touch eco mode is on Low is temporarily displayed and ECO is shown on the handset display When the one touch eco mo...

Page 13: ...service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 16 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 i T P 2 Dial the phone number i C Note L A 3 second pause is inserted each time T P is pressed Repeat as n...

Page 14: ... the recall flash time see page 18 For call waiting or Call Waiting Caller ID service users To use call waiting you must first subscribe to call waiting from your service provider telephone company This feature allows you to receive calls while you are already talking on the phone If you receive a call while on the phone you will hear a call waiting tone If you subscribe to both Caller ID and Call...

Page 15: ... join the conversation press C when the other handset is on an outside call Note L To prevent other users from joining your conversations with outside callers turn the privacy mode on page 18 Available for KX TG2512 TG2511_2521CX e e book Page 15 Thursday March 11 2010 10 34 AM ...

Page 16: ...racter 1 k C L Change the character entry mode if necessary T P i V Select the character entry mode i j OK 2 Press the dial key 0 to 9 which contains the character you are searching for page 31 L Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key L If there is no entry corresponding to the character you selected the next entry is ...

Page 17: ...OK L This step may vary depending on the feature being programmed L To exit the operation press ic Note L In the following table indicates the default settings Main menu Sub menu 1 Sub menu 2 Page Caller List 21 Answer System KX TG2521 Play New Msg 24 Play All Msg 24 Erase All Msg 1 25 Greeting Start REC 1 24 Play Greeting 24 Default 1 24 Settings Remote Code 1 25 Number of Rings 1 4 Rings 27 Reco...

Page 18: ...ne on the line when you answer the call 5 The preset melodies in this product are used with permission of 2007 Copyrights Vision Inc 6 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any keys including confirmation tones and error tones 7 If you subscribe to a Caller ID service and want to view the caller s information after lifting up the handset to an...

Page 19: ...ends on your telephone exchange or host PBX Contact your PBX supplier if necessary 9 To prevent other users from joining your conversations with outside callers turn this feature on TG2511_2521CX e e book Page 19 Thursday March 11 2010 10 34 AM ...

Page 20: ...nter an area code 5 digits max i j OK i ic Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater Please use only the Panasonic DECT repeater noted on page 4 Contact your Panasonic dealer for details Important L Before registering the repeater to this base unit you must turn the repeater mode on L Do not use more than one repeater at a tim...

Page 21: ... when there are unviewed missed calls Missed Call disappears from the standby display if the following operation is performed by one of the registered handsets Being replaced on the base unit or charger Pressing ic Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller l...

Page 22: ...rasing caller information 1 y 2 V Select the desired entry i j OK 3 V Erase or Erase All i j OK 4 V Yes i j OK i ic Storing caller information to the phonebook 1 y 2 V Select the desired entry i j OK 3 V Add Phonebook i j OK 4 To store the name continue from step 3 Adding entries page 16 TG2511_2521CX e e book Page 22 Thursday March 11 2010 10 34 AM ...

Page 23: ...es to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off The answering system is preset to on 1 j OK 2 V Answer System i j OK 3 V Select Answer On or Answer Off i j OK i ic Note L When the answering system is ...

Page 24: ...ded greeting message asking callers to call again Resetting to a pre recorded greeting message If you want to use a pre recorded greeting message once you record your own greeting message you need to erase your own greeting message 1 j OK 2 V Answer System i j OK 3 V Greeting i j OK 4 V Default i j OK 2 times 5 ic Playing back the greeting message 1 j OK 2 V Answer System i j OK 3 V Greeting i j O...

Page 25: ...your phone number from outside and access the unit to listen to messages or change answering system settings The unit s voice guidance prompts you to press certain dial keys to perform different operations Remote access code A 3 digit remote access code must be entered when operating the answering system remotely This code prevents Key Operation or V Adjust the receiver or speaker volume during pl...

Page 26: ...ting message starts press to skip the greeting message and record your message after the beep Voice guidance During remote operation the unit s voice guidance starts and prompts you to press 1 to perform a specific operation or press 2 to listen to more available operations Note L If you do not press any dial keys within 10 seconds after a voice guidance prompt the unit disconnects your call Remot...

Page 27: ... 2 V Answer System i j OK 3 V Settings i j OK 4 V Number of Rings i j OK 5 V Select the desired setting i j OK i ic For voice mail service subscribers To receive voice mail and use answering system properly please note the following L To use the voice mail service page 29 provided by your service provider telephone company rather than the unit s answering system turn off the answering system page ...

Page 28: ... Minutes 1 j OK 2 V Answer System i j OK 3 V Settings i j OK 4 V Recording Time i j OK 5 V Select the desired setting i j OK i ic Note L When you select Greeting Only If you do not record your own message the unit will play the pre recorded greeting only message asking callers to call again later If you use your own message record the greeting only message asking callers to call again later page 2...

Page 29: ...your telephone When you have new messages 0 is displayed on the handset if message indication service is available Please contact your service provider telephone company for details of this service Important L If 0 still remains on the display even after you have listened to new messages turn it off by pressing and holding for 2 seconds L To use the voice mail service provided by your service prov...

Page 30: ...ansferring calls conference calls Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets 1 During an outside call press j OK 2 V Intercom i j OK L k flashes to indicate the outside call is on hold 3 Enter the desired handset number you want to transfer to 4 Wait for the paged party to answer L If the paged party does not answer press C to return ...

Page 31: ...rcase To enter another character located on the same dial key press to move the cursor to the next space then press the appropriate dial key Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Greek F Extended 1 G Extended 2 H and Cyrillic I When in these entry modes except Numeric you can select which character is entered by pressing a dial key repeatedly When t...

Page 32: ... table N L The following are used for both uppercase and lowercase Extended 2 character table O L The following are used for both uppercase and lowercase Cyrillic character table P TG2511_2521CX e e book Page 32 Thursday March 11 2010 10 34 AM ...

Page 33: ...st communication with the base unit Move closer to the base unit and try again L Unplug the base unit s AC adaptor to reset the unit Reconnect the adaptor and try again L The handset s registration may have been cancelled Re register the handset page 38 Problem Cause solution The handset does not automatically turn on even after installing charged batteries L Place the handset on the base unit or ...

Page 34: ...These features are shared between the handsets Although the handset displays Intercom Copy All or Copy these features are not available for this model Problem Cause solution The display is in a language I cannot read L Change the display language page 11 I cannot activate the eco mode L You cannot set eco mode when you set the repeater mode On If required set the repeater mode to Off page 20 Probl...

Page 35: ... use the handset away from sources of interference L Move closer to the base unit L If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details L Unplug the base unit s AC adaptor to reset the unit and turn off the handset Reconnect the adaptor turn on the handset and try again The handset does...

Page 36: ...se unit and the telephone line jack Contact your DSL ADSL provider for details L Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again Caller information is slow to display L Depending on your service provider telephone company the unit may display the caller s information at the 2nd ring or later L Move closer to the base unit The name stored in ...

Page 37: ...e the unit s number of rings setting or contact your service provider telephone company page 27 My own greeting message cannot be properly heard L Record your own greeting message again page 24 I cannot operate the answering system L A caller is leaving a message Wait for the caller to finish L The handset is too far from the base unit Move closer I cannot operate the answering system remotely L T...

Page 38: ...et and then re register it again Press j OK i V Base Unit Setup i j OK i 3 3 5 i j OK i Select the handset s you want to cancel by pressing the desired handset number i j OK i V Yes i j OK i Repeat from step 1 Changing the base unit PIN Personal Identification Number Important L If you change the PIN please make note of your new PIN The unit will not reveal the PIN to you If you forget your PIN co...

Page 39: ...e unit PIN default 0000 5 Enter the new 4 digit base unit PIN i j OK i ic Wall mounting Note L Make sure that the wall is strong enough to support the weight of the unit Base unit Charger Hook Screws Not supplied 30 mm Hooks 25 mm Screws Not supplied TG2511_2521CX e e book Page 39 Thursday March 11 2010 10 34 AM ...

Page 40: ...ntry 31 Conference calls 30 D Date and time 12 Dialling mode 11 Display Contrast 18 Language 11 E Eco mode 12 Error messages 33 H Handset Deregistration 38 Locator 30 Registration 38 Hold 14 I Intercom 30 K Keytones 18 M Making calls 13 Missed calls 21 Mute 14 P Pause 13 Phonebook 16 PIN 38 Power failure 9 Power on off 11 Privacy mode 18 R Recall flash 14 Redialling 13 Repeater 20 Ringer tone 18 S...

Page 41: ...Notes 41 TG2511_2521CX e e book Page 41 Thursday March 11 2010 10 34 AM ...

Page 42: ...Notes 42 TG2511_2521CX e e book Page 42 Thursday March 11 2010 10 34 AM ...

Page 43: ...Notes 43 TG2511_2521CX e e book Page 43 Thursday March 11 2010 10 34 AM ...

Page 44: ... reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic System Networks Co Ltd Panasonic System Networks Co Ltd 2010 Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan TG2511_2521CX e e book Pag...