Useful Information
22
Error messages
*1 KX-TG3412
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,
and then insert the batteries into the handset again.
General use
Display message
Cause/solution
Busy
L
The called handset is in use.
*1
L
Another handset is in use and the system is busy. Try
again later.
*1
L
The handset you are using is too far from the base
unit. Move closer and try again.
No link
L
The handset has lost communication with the base
unit. Move closer to the base unit and try again.
L
Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L
The handset’s registration may have been canceled.
Re-register the handset (page 24).
Problem
Cause/solution
The handset does not turn on
even after installing charged
batteries.
L
Place the handset on the base unit or charger to turn on
the handset.
The unit does not work.
L
Make sure the batteries are installed correctly (page 8).
L
Fully charge the batteries (page 9).
L
Check the connections (page 8).
L
Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L
The handset has not been registered to the base unit.
Register the handset (page 24).
I cannot hear a dial tone.
L
The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
L
Disconnect the base unit from the telephone line and
connect the line to a known working telephone. If the
working telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your service
provider/telephone company.
TG341xBX(e).book Page 22 Thursday, March 3, 2011 1:47 PM
