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Voice Mail Service

37

Using Voice Mail 
service

Voice Mail is an automatic answering 
service offered by your telephone 
service provider. After you subscribe to 
this service, the telephone service 
provider’s Voice Mail system will 
answer calls for you when you are 
unavailable to answer the phone or 
when your line is busy. Messages are 
recorded by the telephone service 
provider, not your telephone.

Important:

L

To use the Voice Mail service 
provided by your telephone service 
provider rather than the unit’s 
answering system, turn off the 
answering system (page 31).

Storing the Voice Mail (VM) 
access number

In order to listen to your Voice Mail 
messages, you must dial your 
telephone service provider’s Voice Mail 
access number. Once you have stored 
your Voice Mail access number, you 
can dial it automatically (page 38).

1

{

MENU

}

 

i

 

{

0

}{

7

}{

1

}

2

Enter your access number (max. 32 
digits). 

i

 

{

Save

}

 

i

 

{

OFF

}

Note:

L

When storing your Voice Mail access 
number and your mailbox password, 
press 

{

PAUSE

}

 to add pauses (page 

15) between the access number and 
the password as necessary. Consult 
your telephone service provider for 
the required pause time.

Example:

To erase the Voice Mail access 
number

Repeat step 1, then press and hold 

{

Clear

}

 until all digits are erased. Press 

{

Save

}

, then press 

{

OFF

}

.

Voice Mail (VM) tone 
detection 

Your telephone service provider sends 
special signals (sometimes called 
“Voice Mail tones” or “stutter tones”) to 
the unit to let you know you have new 
Voice Mail messages. If you hear a 
series of dial tones followed by a 
continuous dial tone after you press 

{C}

 or 

{

SP-PHONE

}

, you have new 

Voice Mail messages. Minutes after you 
hang up a call or after the phone stops 
ringing, your unit will check the phone 
line to see if new Voice Mail messages 
have been recorded.
Turn this feature off when:
– You do not subscribe to Voice Mail 

service.

– Your telephone service provider does 

not send Voice Mail tones.

– Your phone is connected to a PBX. 
If you are not sure which setting is 
required, consult your telephone 
service provider.

Turning VM tone detection on/off

The default setting is “

On

”.

1

{

MENU

}

 

i

 

{

0

}{

7

}{

2

}

2

{V}

/

{^}

: Select the desired setting. 

3

{

Save

}

 

i

 

{

OFF

}

Handset

Handset

1-222-333-4444

VM access 
number

Pauses Password

PPPP

8888

TG6072C_6073C(e).book  Page 37  Thursday, February 1, 2007  2:14 PM

Summary of Contents for KX-TG6072C

Page 1: ... the unit and save for future reference For assistance please call 1 800 561 5505 or visit us at www panasonic ca Charge the handset battery for 7 hours before initial use Operating Instructions 5 8 GHz Expandable Digital Cordless Answering System with 2 Handsets Model No KX TG6072C with 3 Handsets Model No KX TG6073C Model shown is KX TG6072C TG6072C_6073C e book Page 1 Thursday February 1 2007 2...

Page 2: ... Programming Programmable settings 26 Answering System Answering system 31 Turning the answering system on off 31 Greeting message 32 Listening to messages using the base unit 32 Listening to messages using the handset 33 Voice memo 34 Remote operation 34 Answering system settings 35 Voice Mail Service Using Voice Mail service 37 Multi unit Operation Intercom 39 Transferring calls conference calls...

Page 3: ... enhancer This feature clarifies the voice of the person you are talking to reproducing a more natural sounding voice that is easier to hear and understand page 18 NTalking Call Display This feature allows the handset to announce the displayed caller name or phone number when a call is received page 22 NSlow Talk You can slow down the voice of the person you are talking to making it easier to hear...

Page 4: ...2 Telephone line cord 1 1 3 Wall mounting adaptor 1 1 4 Battery 2 3 5 Handset cover 1 2 3 6 Charger 1 2 7 AC adaptor for charger 1 2 1 2 3 4 5 6 7 You can expand the phone system by registering optional handsets to a single base unit LA maximum of 4 total handsets included and optional can be registered to a single base unit Handset optional KX TGA601C TG6072C_6073C e book Page 4 Thursday February...

Page 5: ...ies Accessory item Order number Rechargeable nickel metal hydride Ni MH battery HHR P107 Accessory handset with charger KX TGA601C Headset RP TCA86 RP TCA91 RP TCA92 RP TCA94 or RP TCA95 TG6072C_6073C e book Page 5 Thursday February 1 2007 2 14 PM ...

Page 6: ...or electric shock 10 Never push any objects through slots in the product This may result in the risk of fire or electric shock Never spill any liquid on the product 11 To reduce the risk of electric shock do not disassemble the product Take the product to an authorized service centre when service is required Opening or removing covers may expose you to dangerous voltages or other risks Incorrect r...

Page 7: ...ephone line jacks in wet locations unless the jack is specifically designed for wet locations LNever touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface LUse caution when installing or modifying telephone lines LDo not touch the plug with wet hands LThe AC adaptor is used as the main disconnect device Ensure that the AC outlet is ...

Page 8: ...conditions LIf the reception for a base unit location is not satisfactory move the base unit to another location for better reception Environment LKeep the product away from electrical noise generating devices such as fluorescent lamps and motors LThe product should be kept free from excessive smoke dust high temperature and vibration LThe product should not be exposed to direct sunlight LDo not p...

Page 9: ...nit will not work during a power failure We recommend connecting a corded telephone to the same telephone line or to the same telephone line jack using a T adaptor If you subscribe to a DSL service Please attach a noise filter contact your DSL provider to the telephone line between the base unit and the telephone line jack in the event of the following Noise is heard during conversations Call Disp...

Page 10: ...TTERY 1 800 822 8837 for information on how to recycle this battery Battery charge Place the handset on the base unit or charger for 7 hours before initial use LWhile charging Charging is displayed and the charge indicator on the handset lights in amber When the battery is fully charged Charge completed is displayed and the indicator lights in green Base unit Charger Note LIf you want to use the h...

Page 11: ...the base unit or charger without any ill effect on the battery LThe battery level may not be displayed correctly after you replace the battery In this case place the handset on the base unit or charger and let it charge for 7 hours Symbols used in these operating instructions Battery icon Battery level 5 Fully charged 6 Medium 7 Low Flashing needs to be recharged 8 Empty Operation Operating time W...

Page 12: ...peakerphone SP PHONE indicator S HOLD T PAUSE REDIAL U TONE V Charge contacts Handset A Speaker B Soft keys C Headset jack D C TALK E Navigator key V F s SP PHONE G TONE H FLASH CALL WAIT I Microphone J Charge contacts K Lanyard strap eyelet L Charge indicator Ringer indicator Message indicator M Receiver N Display O MENU P OFF Q PAUSE REDIAL R HOLD INTERCOM A B C D F G H E M K L N O R Q P T S V U...

Page 13: ...play menus see page 26 Display language You can select either English or Français as the display language The default setting is English 1 MENU i 0 8 1 2 V Select the desired setting 3 Press the right soft key to save i OFF Voice guidance language You can select either English or Français as the voice guidance language of the answering system The default setting is English 1 MENU i 0 8 2 2 V Selec...

Page 14: ...4 1 2 Enter the current month day and year by selecting 2 digits for each Example August 15 2007 0 8 1 5 0 7 3 Enter the current hour and minute 12 hour clock format by selecting 2 digits for each Example 9 30 0 9 3 0 4 AM PM Select AM or PM 5 Save i OFF Note LWhen English is selected as the display language 12 hour clock format is used When French is selected 24 hour clock format is used LIf you ...

Page 15: ...ing a call using the redial list The last 5 phone numbers dialed are stored in the redial list each 48 digits max 1 REDIAL 2 V Select the desired phone number 3 C Erasing a number in the redial list 1 REDIAL 2 V Select the desired phone number 3 Erase i Yes i OFF PAUSE button for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service Wh...

Page 16: ...g the handset 1 Press C or s LYou can also answer the call by pressing any dial key from 0 to 9 or INTERCOM Any key talk feature 2 When you finish talking press OFF Note LYou can change the ringer indicator colour and the ringer tone page 29 You can also adjust the handset ringer volume page 29 Auto talk This feature allows you to answer a call by simply lifting the handset off the base unit or ch...

Page 17: ... minutes an alarm tone starts to sound After 4 additional minutes on hold the call is disconnected Mute button While mute is turned on you can hear the other party but the other party cannot hear you To mute your voice press Mute LTo return to the conversation press Mute or C Note LWhen this feature is turned on Mute flashes L Mute is a soft key visible on the handset display during a call To mute...

Page 18: ...re there may be interference During an outside call this feature is turned on automatically when necessary You can also turn this feature on or off manually 1 Press MENU during an outside call 2 V Select Booster on or Booster off i Select Note LWhen this feature is turned on BOOST flashes LWhen this feature is turned off manually during a call it does not turn on automatically during the same call...

Page 19: ...re turns off if another handset starts to have an intercom call with the base unit or another unit starts to use the answering system L Slow is a soft key visible on the handset display during a call LThis feature turns off after you hang up the call LThe speed may become close to normal when the handset receives constant incoming audio for a period of time Call share This feature allows the hands...

Page 20: ...and hold Clear to erase all characters or numbers Finding and calling a phonebook item Searching for a name alphabetically by scrolling through all items 1 Phonebook i Search 2 V Select the desired item 3 Press C to dial the phone number Searching for a name by initial 1 Phonebook i Search 2 Press the dial key 0 9 or that corresponds to the first letter you are searching for see the character tabl...

Page 21: ...nebook i Select 3 Find the desired item page 20 i Call Note LWhen storing a calling card access number and your PIN in the phonebook as one phonebook item press PAUSE to add pauses after the number and PIN as necessary page 15 LIf you have rotary pulse service you need to press before pressing MENU in step 1 to change the dialing mode temporarily to tone Copying handset phonebook items You can cop...

Page 22: ...he phonebook the stored name from the phonebook is displayed and logged in the caller list Talking Call Display This feature lets you know who is calling without looking at the display When a call comes in the handset and base unit announce the caller s name or phone number displayed on the handset following every ring To use this feature you must subscribe to Call Display service of your telephon...

Page 23: ...lect the desired setting 4 Save i OFF Visual Call Waiting service If you subscribe to both Call Display and Visual Call Waiting services the 2nd caller s information is displayed after you hear a Call Waiting tone page 18 Please contact your telephone service provider for details and availability of this service in your area For Call Waiting Deluxe service users To use Call Waiting Deluxe you must...

Page 24: ... caller will hear the prerecorded busy message played by your telephone service provider for example We are not available now and will then be disconnected Forward Forwards the waiting call to the Voice Mail service provided by your telephone service provider You must subscribe to Voice Mail service to use this function Drop Disconnects drops the current call and answers the waiting call Conferenc...

Page 25: ...code 1 View CID 2 V Select the desired item i Select 3 Press Edit repeatedly until the phone number is shown in the desired format 1 1 Area code Local phone number Example 2 Local phone number Example 3 Area code Local phone number Example 4 C Note LThe number edited in step 3 will not be saved in the caller list Storing caller information into the phonebook 1 View CID 2 V Select the desired item ...

Page 26: ...s V or to select the desired menu i Select LIf there is a sub menu s press V or to select the desired item i Select 3 Press V or to select the desired setting i Save LThis step may vary depending on the feature being programmed 4 OFF Main menu Sub menu 1 Sub menu 2 Page Message play 33 V M access 38 Alarm 30 Ringer setting Ringer volume Ringer tone Ring colour Set date time Date and time 1 14 Time...

Page 27: ...il Store VM access 1 37 VM tone detect 1 37 Message alert 36 38 LCD contrast Key tone Auto talk 16 Set tel line Set dial mode 1 14 Set flash time 1 17 Set line mode 1 C WTG options 1 23 Set base unit Ringer tone 1 Talking CallerID 1 22 Registration HS registration 40 Deregistration 40 Change language Display 13 Voice prompt 1 13 Main menu Sub menu 1 Sub menu 2 Page TG6072C_6073C e book Page 27 Thu...

Page 28: ...stem setting 1 Page Alarm 8 1 Once 0 Off 30 Auto talk 2 0 3 1 On 0 Off 16 Copy phonebook 1 item 1 21 Copy phonebook all items 2 21 C WTG options Call Waiting options 0 5 4 1 On 0 Off r 23 Date and time 4 1 r 14 Deregistration 0 0 2 40 Display Change language 0 8 1 1 English 2 Français 13 HS registration 0 0 1 40 Key tone 3 0 2 1 On 0 Off LCD contrast Display contrast 0 1 1 6 Level 1 6 3 Message al...

Page 29: ...me 5 0 5 2 1 700ms 2 600ms 3 400ms 4 300ms 5 250ms 6 110ms 7 100ms 8 90ms r 17 Set line mode 6 0 5 3 1 A 2 B r Store VM access 0 7 1 r 37 Talking CallerID Handset 9 1 On 0 Off 22 Talking CallerID Base unit 0 4 1 On 0 Off r 22 Time adjustment 7 Call Display subscribers only 4 2 1 Caller ID auto 0 Manual r V M access 3 38 VM tone detect 0 7 2 1 On 0 Off r 37 Voice enhancer 5 1 On 0 Off 18 Voice prom...

Page 30: ...e connected to the same line is in use you need to change the line mode to A 7 This feature allows the unit to automatically adjust the date and time setting when caller information is received To use this feature set the date and time first Alarm An alarm will sound once for 3 minutes at the set time Set the date and time beforehand page 14 1 MENU i 8 2 V Once i Select L To turn off the alarm sel...

Page 31: ...ng callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off Press ANSWER ON to turn on off the answering system LWhen the answering system is turned on the ANSWER ON indicator lights LWhen the answering system is turned off the ANSWER ON indicator turns off Sc...

Page 32: ...llers and ask them to leave messages Playing back the greeting message Press GREETING CHECK Erasing your greeting message Press GREETING CHECK and then press ERASE while your greeting message is playing Listening to messages using the base unit When new messages have been recorded the MESSAGE indicator on the base unit flashes Press MESSAGE LThe base unit plays new messages LWhen you have no new m...

Page 33: ...lay subscribers only If caller information was received for the call you can call the caller back while listening to the message 1 Press Select during playback LTo edit the number before calling back press Edit repeatedly to select the desired format page 25 2 Call Operating the answering system You can also operate the answering system by pressing dial keys on the handset during playback 1 If pre...

Page 34: ... code must be entered each time you operate the answering system remotely Using the answering system remotely 1 Dial your phone number from a touch tone phone 2 After the greeting message starts enter your remote code page 35 LThe unit plays back new messages LThe voice guidance informs you of the available commands 3 Control the unit using remote commands page 35 4 When finished hang up Voice gui...

Page 35: ...rd your message after the beep Answering system settings Remote code A remote code must be entered when operating the answering system remotely This code prevents unauthorized parties from listening to your messages remotely The default setting is 11 1 MENU i 0 6 3 2 Enter the desired 2 digit remote code i Save i OFF Ring count You can change the number of times the phone rings before the unit ans...

Page 36: ...of your telephone service provider does It is necessary to check the ring count required to activate the Voice Mail service provided by your telephone service provider before changing this setting Change the ring count of the Voice Mail service so that the answering system can answer the call first To do so consult your telephone service provider Caller s recording time You can change the maximum ...

Page 37: ... password as necessary Consult your telephone service provider for the required pause time Example To erase the Voice Mail access number Repeat step 1 then press and hold Clear until all digits are erased Press Save then press OFF Voice Mail VM tone detection Your telephone service provider sends special signals sometimes called Voice Mail tones or stutter tones to the unit to let you know you hav...

Page 38: ... OFF until the handset beeps LIf your Voice Mail service uses Voice Mail tones and the message is over 3 minutes long the handset may not indicate new messages LIf your Voice Mail service uses Voice Mail tones the tones are heard from any phone connected to the same line If you want to use another phone to listen to Voice Mail messages you have to dial your access number manually Message alert You...

Page 39: ...aging press LOCATOR INTERCOM 3 When you finish talking press SP PHONE Answering an intercom call 1 Press C or s to answer the page 2 When you finish talking press OFF 1 Press SP PHONE or LOCATOR INTERCOM to answer the page 2 When you finish talking press SP PHONE Note for handset and base unit LWhen the ringer volume is set to off the handset or the base unit rings at a low level for intercom call...

Page 40: ... conversation LTo put the outside call on hold press HOLD To resume the conference press CONF Answering transferred calls Press C to answer the page Press SP PHONE to answer the page Note for handset and base unit LAfter the paging party disconnects you can talk to the outside caller Registering a handset The included handset and base unit are preregistered If for some reason the handset is not re...

Page 41: ... line cord inside the wall mounting adaptor A Connect the AC adaptor cord and telephone line cord B 3 Insert the hooks on the wall mounting adaptor into the holes 1 and 2 on the base unit 4 Adjust the adaptor to hold the base unit then push it in the direction of the arrow until it clicks into place AC adaptor cord A B Hook 1 2 1 2 TG6072C_6073C e book Page 41 Thursday February 1 2007 2 14 PM ...

Page 42: ...l phone plates The distance between 1 and 2 may vary depending on the size of the wall phone plate installed To remove the wall mounting adaptor While pushing down the release levers A remove the adaptor B Charger 1 Drive the screws not included into the wall 2 Mount the charger A then slide it down B and to the right C until it is secure 83 mm 31 4 inches or 102 mm 4 inches 120 V AC 60 Hz 1 2 83 ...

Page 43: ...is RP TCA86 Switching a call between the headset and handset speakerphone To switch to the handset speakerphone press s To return to the headset press C Lanyard strap eyelet If you have a lanyard strap not included you can hang your handset from your neck or wrist Thread it through the eyelet as shown and pull to tighten it TG6072C_6073C e book Page 43 Thursday February 1 2007 2 14 PM ...

Page 44: ...ror Have the other handset user re send the items to you page 21 Incomplete Phonebook full LThe destination handset s phonebook memory is full Erase unnecessary items from the destination handset s phonebook page 21 Invalid LThere is no handset registered to the base unit matching the extension number you entered No items stored LYour phonebook or redial list is empty No link to base Move closer t...

Page 45: ... LAnother user is listening to messages Try again later LThe handset s registration may have been cancelled Re register the handset page 40 Store VM access LYou have not stored the Voice Mail access number Store the number page 37 Display message Cause solution TG6072C_6073C e book Page 45 Thursday February 1 2007 2 14 PM ...

Page 46: ...unit repaired If the working telephone does not operate properly contact your telephone service provider The indicator on the top right of the handset flashes slowly LNew messages have been recorded Listen to the new messages page 32 LNew Voice Mail messages have been recorded Listen to the new Voice Mail messages page 38 Problem Cause solution I cannot program items LProgramming is not possible w...

Page 47: ...LTurn on the clarity booster feature page 18 LIf your unit is connected to a telephone line with DSL service we recommend connecting a noise filter between the base unit and the telephone line jack Contact your DSL provider for details The handset and base unit do not ring LThe ringer volume is turned off Adjust it page 16 29 I cannot make a call LThe dialing mode may be set incorrectly Change the...

Page 48: ...equipment may be interfering with this unit Disconnect the other equipment and try again LThe caller requested not to send caller information page 22 LGenerally caller information is displayed from the 2nd ring The handset or base unit does not announce the displayed caller names or phone numbers LThe handset or base unit s ringer volume is turned off Adjust it page 16 29 LThe Talking Call Display...

Page 49: ...cannot listen to messages from a remote location LA touch tone phone is required for remote operation LEnter the remote code correctly page 35 LThe answering system is off Turn it on page 35 The unit does not record new messages LThe answering system is off Turn it on page 31 35 LThe message memory is full Erase unnecessary messages page 32 33 LIf you subscribe to the Voice Mail service messages a...

Page 50: ...tection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate NOTICE The Ringer...

Page 51: ...posure requirements the base unit must be installed and operated 20 cm 8 inches or more between product and all person s body excluding extremities of hands wrist and feet L This product may not be collocated or operated in conjunction with any other antenna or transmitter L For body worn operation the handset must be used only with a non metallic accessory Use of other accessories may not ensure ...

Page 52: ... 84 lb Power consumption Standby Approx 1 4 W Maximum Approx 4 6 W Power output 200 mW max Power supply AC adaptor 120 V AC 60 Hz Dimensions Approx height 156 mm width 48 mm depth 33 mm 6 1 8 inches 1 7 8 inches 1 5 16 inches Mass Weight Approx 160 g 0 35 lb Power output 200 mW max Power supply Ni MH battery 3 6 V 650 mAh Dimensions Approx height 68 mm width 82 mm depth 87 mm 2 11 16 inches 3 7 32...

Page 53: ...aser only A purchase receipt or other proof of date of original purchase is required before warranty service is performed THIS EXPRESS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT WILL PANASONIC CANADA INC BE LIABLE FOR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES In cert...

Page 54: ...de 29 M Making calls 15 MEMO 34 Memory capacity message recording 31 Message alert 36 38 Missed calls 22 Mute 17 N Navigator key 13 P Pause 15 Phonebook 20 Phonebook copy 21 Power failure 9 Pulse service 18 R Recording time 36 Redial list 15 Registration 40 Remote code 35 Remote operation 34 Ring colour 29 Ring count 35 Ringer ID 23 Ringer off 16 29 Ringer tone 29 Rotary service 18 S Slow Talk 19 ...

Page 55: ...55 Notes TG6072C_6073C e book Page 55 Thursday February 1 2007 2 14 PM ...

Page 56: ...anasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd 2007 Panasonic Communications Co Ltd All Rights Reserved Serial No Date of purchase found on the bottom of the base unit Name and address of dealer PQQX15816ZA DM0207PW0 TG6072C_6073C e book Page 56 Thursd...

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