Answering
System
Preparatio
n
95
T
e
lephone System
Useful Info
rmation
If the Following Appears on Your Display...
Troubleshooting
If the handset display shows error messages, see “If the Following Appears
on Your Display...” (p. 93–95) for the Cause & Remedy.
Telephone System
Display message
Cause & Remedy
Wrong handset
Refer to manual
•
The accessory handset for this base unit is
KX-TGA650C. Your handset is not for this base unit.
Your handset is for KX-TG5200C/KX-TG5202C/
KX-TG5230C/KX-TG5240C/KX-FPG391C base unit.
Problem
Cause & Remedy
“
No link to base.
Move closer to
base and try
again.
” is displayed and an
alarm tone sounds.
•
The handset has lost communication with the
base unit. Walk closer to the base unit, and try
again.
•
Confirm the base unit’s AC adaptor is plugged in.
•
Raise the base unit antennas.
•
The handset’s registration may have been
cancelled. Re-register the handset (p. 91, 92).
Static, sound cuts in/out, fades.
Interference from other
electrical units.
•
Move the handset and base unit away from
other electrical appliances (p. 6).
•
Walk closer to the base unit.
•
Raise the base unit antennas.
•
Turn on the Clarity Booster feature (p. 38).
•
If the unit is connected to a telephone line with
DSL service, you may hear noise from the
receiver or speaker during conversations. We
recommend the addition of a noise filter
(contact your DSL service provider) to the
telephone line between the base unit and the
telephone line jack.
The base unit/handset does
not ring.
•
The ringer volume is turned off. Set to high,
medium, or low (p. 26, 27).
•
If more than 1 other user is using the handset
and/or base unit, the handset/base unit may
not ring. Users will hear incoming call tones
(p. 69) during a call or in room monitor mode.
The handset display is blank.
•
If the handset display is blank, fully charge the
battery (p. 16).
TG6500C_Usefulinfo.fm Page 95 Thursday, September 30, 2004 4:58 PM
