Useful Information
44
Caller ID
Answering system
Problem
Cause/solution
Caller information is
not displayed.
L
You must subscribe to a Caller ID service. Contact
your service provider/telephone company for details.
L
If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the
wall socket.
L
If you use a DSL/ADSL (JetStream) service, we
recommend that you contact your DSL/ADSL service
provider to have a DSL/ADSL Splitter installed. We do
not recommend the use of generic DSL/ADSL filters.
Contact your DSL/ADSL provider for details.
L
Other telephone equipment such as a monitored
Burglar Alarm or the modem in the SKY Digital
decoder may be interfering with this unit. Disconnect
the other equipment and try again.
Caller information is
slow to display.
L
Depending on your service provider/telephone
company, the unit may display the caller’s information
at the 2nd ring or later.
L
Move closer to the base unit.
Time on the unit has
shifted.
L
Incorrect time information from incoming Caller ID
changes the time. Set the time adjustment to
“
Manual
”
(off) (page 22).
The name stored in
the phonebook is not
fully displayed while
an outside call is being
received.
L
Edit the phonebook entry name to fit in 1 line of text
(page 18).
Problem
Cause/solution
My own greeting
message cannot be
properly heard.
L
Record your own greeting message again (page 31).
I cannot operate the
answering system.
L
Someone is using the unit. Wait for the other user to
finish.
L
A caller is leaving a message. Wait for the caller to
finish.
L
The handset is too far from the base unit. Move closer.
TG6521_6522NZ(e).book Page 44 Friday, April 16, 2010 2:15 PM