Useful Information
48
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
Answering system
Caller information is
slow to display.
L
Depending on your service provider/
telephone company, the unit may display the caller’s
information at the 2nd ring or later.
L
Move closer to the base unit.
Time on the unit has
shifted.
L
Incorrect time information from incoming Caller ID
changes the time. Set the time adjustment to
“
Manual
”
(off) (page 25).
The name stored in the
phonebook is not fully
displayed while an
outside call is being
received.
L
Edit the phonebook entry name to fit in 1 line of text
(page 20).
Problem
Cause/solution
The unit does not
record new messages.
L
The answering system is turned off. Turn it on (page
33).
L
The message memory is full. Erase unwanted
messages (page 35).
L
The recording time is set to
“
Greeting Only
”
.
Change the setting (page 38).
L
If your own greeting message is not recorded properly,
callers are unable to leave a message. Record your
own greeting message again (page 34).
L
If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company,
not your telephone. Change the unit’s number of rings
setting or contact your service provider/
telephone company (page 37).
My own greeting
message cannot be
properly heard.
L
Record your own greeting message again (page 34).
I cannot operate the
answering system.
L
Someone is using the unit. Wait for the other user to
finish.
L
A caller is leaving a message. Wait for the caller to
finish.
L
The handset is too far from the base unit. Move closer.
Problem
Cause/solution
TG6561E(e).book Page 48 Tuesday, July 13, 2010 1:50 PM