background image

*1 If pressed within the first 5 seconds of a

message, the previous message is
played.

Turning on the answering system
remotely
1

Dial your phone number from a
touch-tone phone.

2

Let the phone ring 20 times.

R

A long beep is heard.

3

Enter your remote access code within 10
seconds after the long beep.

R

The greeting message is played back.

R

You can either hang up, or enter your
remote access code again and begin
remote operation (page 42).

Answering system settings

Call screening

While a caller is leaving a message, you can
listen to the call through the handset’s
speaker. To adjust the speaker volume, press

MDN

 or 

MCN

 repeatedly. You can answer the call

by pressing 

M

N

 on the handset. Call

screening can be set for each handset. The
default setting is 

On

.

1

M

MENU

N#310

2

MbN

: Select the desired setting. 

a

 

M

OK

N

a

 

M

OFF

N

Number of rings before the unit
answers a call

You can change the number of times the
phone rings 

Number of Rings

 before the

unit answers a call. You can select 2 to 9
rings, or 

Auto

The default setting is 

5 Rings

.

Auto

: The unit’s answering system answers

at the end of the 2nd ring when new
messages have been recorded, or at the end
of the 5th ring when there are no new
messages. If you call your phone from outside
to listen to new messages (page 42), you

know that there are no new messages when
the phone rings for the 3rd time. You can then
hang up without being charged for the call.

1

M

MENU

N#211

2

MbN

: Select the desired setting. 

a

 

M

OK

N

a

 

M

OFF

N

For landline voicemail service
subscribers

To receive voicemail and use answering
system properly, please note the following:

R

To use the voicemail service (page 45)
provided by your phone service provider
rather than the unit’s answering system,
turn off the answering system (page 38).

R

To use this unit’s answering system rather
than the voicemail service provided by your
phone service provider, please contact your
phone service provider to deactivate your
voicemail service.
If your phone service provider cannot do
this:
– Set this unit’s 

Number of Rings

setting so that this unit’s answering
system answers calls before the
voicemail service of your phone service
provider does. It is necessary to check
the number of rings required to activate
the voicemail service provided by your
phone service provider before changing
this setting.

– Change the number of rings of the

voicemail service so that the answering
system can answer the call first. To do
so, contact your phone service provider.

Caller’s recording time

You can change the maximum message
recording time allowed for each caller. The
default setting is 

3 Minutes

.

1

M

MENU

N#305

2

MbN

: Select the desired setting. 

a

 

M

OK

N

a

 

M

OFF

N

Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333

43

Answering System

TGD31x_32xE(en)0202_ver201.pdf   43

2015/02/02   14:00:41

Summary of Contents for KX-TGD310E

Page 1: ... No KX TGD320E KX TGD322E KX TGD323E KX TGD324E KX TGD325E Model shown is KX TGD310 Before initial use see Getting Started on page 11 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference TGD31x_32xE en 0202_ver201 pdf 1 2015 02 02 14 00 37 ...

Page 2: ...Intercom 19 Key lock 19 Phonebook Phonebook 20 Speed dial 21 Programming Menu list 23 Alarm 29 Do not disturb mode 29 Nuisance call block 30 Baby monitor 31 Other programming 33 Registering a unit 34 Caller ID Service Using Caller ID service 36 Caller list 36 Answering System Answering system 38 Turning the answering system on off 38 Greeting message 38 Listening to messages 39 Advanced new messag...

Page 3: ...0 KX TGDA31 3 KX TGD324 KX TGD320 KX TGDA31 4 KX TGD325 KX TGD320 KX TGDA31 5 Accessory information Supplied accessories No Supplied handset qty 1 unit 1 2 units 2 3 units 3 4 units 4 5 units 5 Accessory item Part number Accessory quantity A AC adaptor for base unit PNLV226EZ 1 1 1 1 1 B Telephone line cord PNJA1113Y Black for U K or PNJA1037Z Transparence for U K 1 1 1 1 1 C Rechargeable batterie...

Page 4: ...ge of 550 mAh DECT repeater KX A405 KX A406 Key finder KX TGA20EX 2 1 Replacement batteries may have a different capacity from that of the supplied batteries We recommend using Panasonic rechargeable batteries 2 By registering the key finder 4 max to a Panasonic Digital Cordless Phone and attaching it to an easy to lose item in advance you can locate and find the mislaid item to which the key find...

Page 5: ...cilities are provided directly by Panasonic U K R Also available through our Internet is direct shopping for a wide range of finished products Take a browse on our website for further details shop panasonic co uk General information R This equipment is designed for use on the U K and Ireland analogue telephone network R In the event of problems you should contact your equipment supplier in the fir...

Page 6: ...umption in networked standby and guidance are mentioned in the web site above For your future reference We recommend keeping a record of the following information to assist with any repair under warranty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here 6 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 Introduction TGD...

Page 7: ...llow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards R Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners R Do not disassemble the product R Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telep...

Page 8: ...c shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For best performance Base unit location avoiding noise The base unit and other compatible P...

Page 9: ...of old products and used batteries please take them to applicable collection points in accordance with your national legislation and the Directives 2002 96 EC and 2006 66 EC By disposing of these products and batteries correctly you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate wast...

Page 10: ...60 Hz R Power consumption Base unit 1 Standby Approx 0 52 W Maximum Approx 2 70 W Base unit 2 Standby Approx 0 57 W Maximum Approx 2 70 W Charger Standby Approx 0 16 W Maximum Approx 1 80 W R Operating conditions 0 C 40 C 20 80 relative air humidity dry 1 KX TGD310 series page 3 2 KX TGD320 series page 3 10 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 Important Information TGD31x_32xE en 0...

Page 11: ...nasonic AC adaptor PNLV226E R Use only the supplied telephone line cord n Charger Connect the AC adaptor plug to the unit until you hear a click Connect the AC adaptor to the power outlet 1 2 Note R Use only the supplied Panasonic AC adaptor PNLV233E Battery installation R USE ONLY rechargeable Ni MH batteries AAA R03 size 1 R Do NOT use alkaline manganese Ni Cd batteries R Confirm correct polarit...

Page 12: ...replacement we recommend using the Panasonic rechargeable batteries noted on page 4 8 Note for battery charging R It is normal for the handset to feel warm during charging R Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Clean more often if the unit is exposed ...

Page 13: ...NU OK etc Navigator key Navigator keys functions as follows MDN MCN MFN or MEN Scroll through various lists and items VOL Volume MDN or MCN Adjust the receiver or speaker volume while talking MFN W View the phonebook entry MEN REDIAL View the redial list MCN CID Caller ID View the caller list Base unit n KX TGD310 series page 3 B A Charge contacts M N Locator R You can locate a misplaced handset b...

Page 14: ...ng slowly The call is put on hold R When flashing rapidly An incoming call is now being received Missed call 1 page 36 Eco mode is set to Eco page 16 Eco mode is set to Eco Plus page 16 The LCD and key backlight is off page 26 R When displayed next to the battery icon Answering system is on 2 page 38 R When displayed with a number New messages have been recorded 2 page 40 Greeting Only is selected...

Page 15: ...lows you to edit phone numbers Adds new entry Displays the phonebook search menu Stops alarm Snooze button on the alarm Selects entries or handsets n Stops recording or playback 1 Icon Action Stores phone numbers Erases the selected item Allows you to make an intercom call C Erases a number character Puts the call on mute 1 KX TGD320 series page 3 Turning the power on off Press M N for about 2 sec...

Page 16: ...o Plus is not available If that handset is registered while Eco Plus was already selected the setting changes to Eco Off R When there is another cordless phone in use nearby the base unit transmission power may not be reduced R When eco mode is set to Eco Plus there is a delay between when calls are received and when the handset starts ringing R If the handset is registered to multiple base units ...

Page 17: ...e phonebook a pause is also needed page 21 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 a MDN Pause 2 Dial the phone number a M N Note R A 3 second pause is inserted each time MDN Pause is pressed Answering calls 1 Lift the handset and press M N or MZN when the unit rings 2 When you finish talking press MOFFN or place the handset on the base unit or...

Page 18: ...lizer This feature clarifies the voice of the person you are talking to producing a more natural sounding voice that is easier to hear and understand 1 Press MMENUN while talking 2 MbN Equalizer a MOKN 3 MbN Select the desired setting 4 Press MOKN to exit Note R Depending on the condition and quality of your telephone line this feature may emphasise existing line noise If it becomes difficult to h...

Page 19: ...alking press MOFFN Answering an intercom call 1 Press M N to answer the page 2 When you finish talking press MOFFN Turning auto intercom on off This feature allows the handset to answer intercom calls automatically when it is called You do not need to press M N When this feature is set to On the monitoring handset for the baby monitor feature page 33 will also answer baby monitor calls automatical...

Page 20: ...ds Family etc By assigning different ringer tones for different categories of callers you can identify who is calling category ringer tone if you have subscribed to Caller ID service Changing category names setting category ringer tone 1 MFN W a MMENUN 2 MbN Category a MOKN 3 MbN Select the desired category a MOKN 4 To change category names MbN Category Name a MOKN a Edit the name 10 characters ma...

Page 21: ...mber and PIN as necessary page 17 Speed dial You can assign 1 phone number to each of the dial keys 1 to 9 on the handset Adding phone numbers to speed dial keys n By entering phone numbers 1 Press and hold the desired speed dial key 1 to 9 a MADDN 2 MbN Manual a MOKN 3 Enter the party s name 16 characters max a MOKN 4 Enter the party s phone number 24 digits max a MOKN 2 times a MOFFN n From the ...

Page 22: ...iewing an entry Making a call 1 Press and hold the desired speed dial key 1 to 9 2 To make a call press M N 22 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 Phonebook TGD31x_32xE en 0202_ver201 pdf 22 2015 02 02 14 00 40 ...

Page 23: ...lt settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display the menu tree and direct command code table Main menu Answer System 1 Sub menu 1 Sub menu 2 Settings Code Play New Message 323 40 Play All Message 324 40 Erase All Message 2 325 40 Greeting Record Greeting 2 302 38 Play Greeting 303 39 Default 2 Reset ...

Page 24: ... Answer On 2 327 38 Answer Off 2 328 38 Main menu Time Settings Sub menu 1 Sub menu 2 Settings Code Set Date Time 2 101 15 Memo Alarm Alarm1 3 Once Daily Weekly Off 720 29 Time Adjustment 2 4 Caller ID Manual 226 Main menu Caller List Operation Code Viewing the caller list 213 36 24 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 Programming TGD31x_32xE en 0202_ver201 pdf 24 2015 02 02 14 00 ...

Page 25: ...ode Start End 23 00 06 00 237 30 Do Not Disturb Mode Ring Delay 30 sec 60 sec 90 sec 120 sec No Ringing 239 30 Do Not Disturb Mode Select Category Category 1 9 241 30 First Ring 2 6 On Off 173 Time Settings Set Date Time 2 101 15 Memo Alarm Alarm1 3 Once Daily Weekly Off 720 29 Time Adjustment 2 4 Caller ID Manual 226 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 25 Programming TGD31x_32xE ...

Page 26: ...l Block 2 Single Number 217 30 Range of Numbers Withheld On Off 240 31 Speed Dial 261 21 Eco Mode 2 10 Off Eco Eco Plus 725 16 Security 2 10 Normal Enhanced 729 34 Record Greeting 1 2 302 38 Display Setup LCD Key Backlight On Off 276 Contrast Display contrast Level 1 4 2 145 Handset Name 104 33 Display Name On Off 105 33 Auto Intercom On Off 273 19 Keytones On Off 165 Call Restrict 2 256 33 Auto T...

Page 27: ...lect Base Auto 137 35 Cancel Base 3 139 35 Language Display English 110 15 Main menu Baby Monitor Sub menu 1 Sub menu 2 Settings Code On Off On Off 268 32 Sensitivity Level Low Middle High 269 33 Main menu Key Finder 7 Sub menu 1 Sub menu 2 Settings Code Search 655 Battery Check Main menu Ringer Setup 14 15 Sub menu 1 Sub menu 2 Settings Code Ringer Volume Handset Off 6 6 160 Base Unit 1 2 Off 6 3...

Page 28: ... Caller ID subscribers only To use this feature set the date and time first page 15 5 The preset melodies in this product are used with the following permission Ringtone 3 2014 Copyrights Vision Inc Ringtone 4 Ringtone 40 2012 Copyrights Vision Inc 6 If you do not want the unit to ring before the caller information is received set to Off Caller ID subscribers only You can only remove the first rin...

Page 29: ...ep 3 n Once Enter the desired date and month a MOKN n Weekly MbN Select the desired day of the week and press MSELECTN a MOKN 5 Set the desired time a MOKN 6 Enter a text memo 10 characters max a MOKN 7 MbN Select the desired alarm tone a MOKN R We recommend selecting a different ringer tone from the one used for outside calls 8 MbN Select the desired snooze setting a MOKN 9 MOKN a MOFFN Note R Pr...

Page 30: ... desired categories a MSELECTN R is displayed next to the selected category numbers R To cancel the selected category MbN Select the category a Press MSELECTN again disappears 3 MOKN a MOFFN Nuisance call block This feature blocks calls from unwanted callers Caller ID subscribers only The following items are available when storing phone numbers in the call block list 50 max Single Number The unit ...

Page 31: ... room where another handset is located allowing you to easily monitor from different areas of the house or place The monitored handset placed in a baby s room for example will automatically call the monitoring handset or the phone number stored when it detects sound Important R You should perform a test run of the baby monitor procedure to ensure that the baby monitor feature is set correctly For ...

Page 32: ...N R Baby Monitor will be displayed Note R If you edit a phonebook entry which is assigned for monitoring the edited entry does not transfer to the monitor n By entering phone numbers 1 MMENUN 268 2 MbN On a MOKN 3 MbN Select External to monitor from an outside line a MEDITN a MADDN 4 MbN Manual a MOKN 5 Enter the desired name a MOKN 6 Enter the desired number a MOKN 2 times R Baby Monitor will be ...

Page 33: ...ming Changing the handset name The default handset name is Handset 1 to Handset 6 You can customise the name of each handset Bob Kitchen etc This is useful when you make intercom calls between handsets To display the handset name in standby mode turn on the handset name display feature page 33 1 MMENUN 104 2 Enter the desired name 10 characters max 3 MOKN a MOFFN Displaying the handset name You ca...

Page 34: ...al handset model recommended for use with this unit is noted on page 5 If another handset model is used certain operations may not be available Additional base units Handsets can be registered to up to 4 base units allowing you to add additional base units and extend the area in which your handset s can be used If a handset moves out of range of its base unit when Auto is selected on base unit pag...

Page 35: ...an cancel a base unit that it is registered to This allows the base unit to end its wireless connection with the system 1 MMENUN 139 2 MbN Select the base unit you want to cancel a MOKN 3 MbN Yes a MOKN a MOFFN Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater Please use only the Panasonic DECT repeater noted on page 4 Contact your Pa...

Page 36: ...Note R Even when there are unviewed missed calls disappears from the standby display if the following operation is performed by one of the registered handsets Being replaced on the base unit or charger Pressing MOFFN Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller...

Page 37: ...rasing all caller information 1 MCN CID 2 MERASEN a MbN Yes a MOKN a MOFFN Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 37 Caller ID Service TGD31x_32xE en 0202_ver201 pdf 37 2015 02 02 14 00 41 ...

Page 38: ...ge asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off The answering system is preset to on Base unit Press MANSWER ON OFFN to turn on off the answering system Handset 1 To turn on MMENUN 327 To turn off MMENUN 328 2 MOFFN Note for base unit and ha...

Page 39: ...playback message indicator on the base unit lights R If new messages have been recorded the base unit plays back new messages R If there are no new messages the base unit plays back all messages Operating the answering system during playback Key Operation MjN or MkN Adjust the speaker volume M N Repeat message 1 M N Skip message M N Stop playback MERASEN Erase currently playing message 1 If presse...

Page 40: ...OKN 3 You can also erase as follows MMENUN a MbN Erase a MOKN a MbN Yes a MOKN Calling back Caller ID subscribers only 1 Press MMENUN during playback 2 MbN Call Back a MOKN n Editing the number before calling back 1 Press MMENUN during playback 2 MbN Edit Call a MOKN 3 Edit the number a M N Erasing all messages 1 MMENUN 325 2 MbN Yes a MOKN a MOFFN Advanced new message alerting features Audible me...

Page 41: ...number if necessary 24 digits max a MOKN 2 times a MOFFN Erasing the set phone number 1 MMENUN 338 2 MbN Notification to a MOKN 3 MMENUN a MbN Erase a MOKN 4 MbN Yes a MOKN a MOFFN R The new message alert setting is turned off Activating inactivating the remote access code to play messages If you activate this feature you must enter the remote access code page 42 to play the new message from the n...

Page 42: ...s deleted Using the answering system remotely 1 Dial your phone number from a touch tone phone 2 After the greeting message starts enter your remote access code 3 Follow the voice guidance prompts as necessary or control the unit using remote commands page 42 4 When finished hang up Voice guidance During remote operation the unit s voice guidance starts and prompts you to press 1 to perform a spec...

Page 43: ...e are no new messages when the phone rings for the 3rd time You can then hang up without being charged for the call 1 MMENUN 211 2 MbN Select the desired setting a MOKN a MOFFN For landline voicemail service subscribers To receive voicemail and use answering system properly please note the following R To use the voicemail service page 45 provided by your phone service provider rather than the unit...

Page 44: ... 43 Note R When you select Greeting Only If you do not record your own message the unit will play the pre recorded greeting only message asking callers to call again later If you use your own message record the greeting only message asking callers to call again later page 38 44 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 Answering System TGD31x_32xE en 0202_ver201 pdf 44 2015 02 02 14 00 ...

Page 45: ... to it The characters that can be entered depend on the character entry mode page 45 Press MFN or MEN to move the cursor left or right Press dial keys to enter characters and numbers Press MCLEARN to erase the character or number highlighted by the cursor Press and hold MCLEARN to erase all characters or numbers Press Aaa to switch between uppercase and lowercase To enter another character located...

Page 46: ... table z y 1 2 3 4 5 6 7 8 9 Extended 1 character table z y 1 2 3 4 5 6 7 8 9 R The following are used for both uppercase and lowercase Extended 2 character table z y 1 2 3 4 5 6 7 8 9 46 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 Useful Information TGD31x_32xE en 0202_ver201 pdf 46 2015 02 02 14 00 41 ...

Page 47: ...honebook memory is full Erase unwanted entries page 21 R The call block list memory is full Erase unwanted entries page 31 R The maximum number of base units 4 is already registered to the handset Cancel unused base unit registrations from the handset page 35 Use rechargeable battery R A wrong type of battery such as alkaline or manganese was inserted Use only the rechargeable Ni MH batteries note...

Page 48: ...phone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your phone service provider The base unit beeps R New messages have been recorded Listen to the new messages page 39 Menu list Problem Cause solution The display is in a language I ...

Page 49: ... AC adaptor to the base unit R The handset is not registered to the base unit Register it page 34 R Activating eco mode reduces the range of the base unit in standby mode If required turn eco mode off page 16 Noise is heard sound cuts in and out R You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of i...

Page 50: ...t your phone service provider for details R If your unit is connected to any additional telephone equipment remove and plug the unit directly into the wall jack R If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details R Other telephone equipment may be interfering with this unit Disconnect...

Page 51: ...ten your remote access code enter the remote access code setting to check your current code page 42 R The answering system is turned off Turn it on page 43 The unit does not emit the specified number of rings R If the first ring is turned off page 25 the number of rings decreases by 1 from the specified number of rings Liquid damage Problem Cause solution Liquid or other form of moisture has enter...

Page 52: ... or to damage occurred during transit to or from the purchaser 4 If at any time during the guarantee period any part or parts of the product are replaced with a part or parts not supplied or approved by us or of an objective quality safe and suitable for the product or the product has been dismantled or repaired by any person not authorised by us we shall have the right to terminate this guarantee...

Page 53: ...45 Conference calls 18 Control type 13 D Date and time 15 Direct command code 23 Display Contrast 26 Language 15 Do not disturb mode 29 E Eco mode 16 Equalizer 18 Error messages 47 F First ring 25 H Handset Deregistration 35 Locator 13 Name 33 Registration 34 Hold 17 I Intercom 19 K Key finder 26 27 Key lock 19 Keytones 26 M Making calls 17 Missed calls 36 Mute 18 N Nuisance call block 30 O OK Key...

Page 54: ...54 Notes TGD31x_32xE en 0202_ver201 pdf 54 2015 02 02 14 00 42 ...

Page 55: ...55 Notes TGD31x_32xE en 0202_ver201 pdf 55 2015 02 02 14 00 42 ...

Page 56: ...f you still have any problems please call the Panasonic DECT Helpline 0844 844 3899 U K 01289 8333 Ireland or contact us through our website www panasonic co uk Buy online via our eShop www shop panasonic eu Sales Department Panasonic House Willoughby Road Bracknell Berkshire RG12 8FP 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Panasonic System Networks Co Ltd 2014 PNQX6740YA PNQX6740Y...

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