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Panasonic KX-TGP500, Administrator'S Manual

The Panasonic KX-TGP500 is a versatile and user-friendly phone system suitable for small businesses. With its advanced features and reliable performance, this handset ensures seamless communication. Explore its full potential by downloading the free Administrator's Manual from our website, empowering you to maximize its capabilities.

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Problem

Cause/Solution

I cannot make a call.

•

Check if the STATUS indicator or 

 indicator is lit in

green. If it is not lit in green, refer to the User Guide on the
Panasonic Web site (

®

 see 

Introduction

).

•

You cannot make a call while the base unit is downloading
the firmware update. Wait until the STATUS indicator or

 indicator stops flashing and changes to steady green.

•

The handset is too far from the base unit. Move closer and
try again.

•

Check the VoIP status in the Web user interface and
confirm that each line is registered properly (

®

 see 

To

check the setting status in the Web user interface

 in

this section).

•

Check that the SIP server address, URLs of the
configuration files, encryption key, and other required
settings are correct.

•

Check the firewall and port forwarding settings on the
router (

®

 see 

1.1.10  Other Network Settings

).

•

Check 

[Multi Number Settings]

 in the 

[Telephone]

 tab in

the Web user interface (

®

 see 

3.7.1  Multi Number

Settings

).

•

If 3 calls are being handled by the base unit and/or
handsets simultaneously, a new call cannot be made from
the unit.

•

For details about settings, consult your network
administrator or phone system dealer.

Password for Web User Interface Programming

Problem

Cause/Solution

I have lost the login password of the Web
user interface for the Administrator or User
account.

•

Reset the password from the base unit or one of the
handsets. The passwords for both Administrator and User
will be reset (

®

 see 

2.1.6  Reset Web ID/Password

).

For security reasons, it is recommended that the
passwords are set again immediately (

®

 see

3.5.2  Administrator Password

 or 

3.5.3  Change User

Password

).

Document Version    2013-02

Administrator Guide

249

7.1 Troubleshooting

Summary of Contents for KX-TGP500

Page 1: ...02 Model No KX TGP500 KX TGP550 KX TGP551 PHV exclusive model SIP Cordless Phone Administrator Guide Thank you for purchasing a Panasonic product Please read this guide before using the unit and save it for future reference ...

Page 2: ...et pcc support sipphone User Guide Explains necessary information for end users to operate and customize the unit This guide is provided on the Panasonic Web site at http panasonic net pcc support sipphone Technical Support When technical support is required contact your phone system dealer Trademarks Microsoft Excel Internet Explorer Outlook Windows and Windows Vista are either registered tradema...

Page 3: ... Phone User Interface Programming 30 1 1 9 Priority of Setting Methods 30 1 1 10 Other Network Settings 30 1 1 10 1 Firewall and Router Setup 30 1 1 10 2 NAT Network Address Translation Setup 31 1 1 10 3 Global Address Detection 32 1 2 Reset and Firmware Update 33 1 2 1 Reset 33 1 2 1 1 Resetting the Network Settings IP Reset 33 1 2 1 2 Resetting the Settings Made through the Web User Interface Re...

Page 4: ...Mode 66 3 4 1 2 DHCP Settings 66 Host Name 66 Domain Name Server 67 3 4 1 3 Static Settings 67 Static IP Address 67 Subnet Mask 68 Default Gateway 68 DNS1 68 DNS2 69 3 4 2 Ethernet Port Settings 69 3 4 2 1 Link Speed Duplex Mode 69 LAN Port 69 PC Port KX TGP55x only 70 3 4 2 2 VLAN Settings 70 Enable VLAN 70 IP Phone VLAN ID 70 IP Phone Priority 71 PC VLAN ID KX TGP55x only 71 PC Priority KX TGP55...

Page 5: ...ord 79 New Password 79 Confirm New Password 80 3 5 4 Web Server Settings 80 3 5 4 1 Web Server Settings 80 Web Server Port 80 Port Close Timer 81 3 5 5 Time Adjust Settings 81 3 5 5 1 Synchronization 82 Enable Synchronization by NTP 82 Synchronization Interval 82 3 5 5 2 Time Server 82 NTP Server Address 82 3 5 5 3 Time Zone 82 Time Zone 82 3 5 5 4 Daylight Saving Time Summer Time 83 Enable DST En...

Page 6: ... 92 SRV lookup Prefix for TCP 93 3 6 2 8 Timer Settings 93 T1 Timer 93 T2 Timer 93 INVITE Retry Count 93 Non INVITE Retry Count 94 3 6 2 9 Quality of Service QoS 94 SIP Packet QoS DSCP 94 3 6 2 10 SIP extensions 95 Supports 100rel RFC 3262 95 Supports Session Timer RFC 4028 95 3 6 2 11 Keep Alive 95 Keep Alive Interval 95 3 6 2 12 Security 96 Enable SSAF SIP Source Address Filter 96 3 6 3 VoIP Set...

Page 7: ...er digit Timeout 109 3 7 2 2 Emergency Call Phone Numbers 109 1 5 109 3 7 2 3 Call Rejection Phone Numbers 109 1 30 109 3 7 3 Call Control Line 1 Line 8 110 3 7 3 1 Call Control 110 Display Name 110 Enable Privacy Mode 110 Voice Mail Access Number 111 Enable Shared Call 111 Unique ID of Shared Call 112 Synchronize Do Not Disturb and Call Forward 112 3 7 3 2 Dial Plan 112 Dial Plan 112 Call Even If...

Page 8: ... 8 1 Firmware Maintenance 124 3 8 1 1 Firmware Maintenance 124 Enable Firmware Update 124 Update Type 124 Firmware File URL 125 3 8 2 Local Firmware Update 125 3 8 2 1 Local Firmware Update 125 Encryption 125 File Name 126 3 8 3 Provisioning Maintenance 126 3 8 3 1 Provisioning Maintenance 126 Enable Provisioning 126 Standard File URL 127 Product File URL 127 Master File URL 127 Cyclic Auto Resync...

Page 9: ..._TIME 147 LOCAL_TIME_ZONE_POSIX 147 4 3 3 Syslog Settings 148 SYSLOG_EVENT_SIP 148 SYSLOG_EVENT_CFG 148 SYSLOG_EVENT_VOIP 148 SYSLOG_EVENT_TEL 149 SYSLOG_ADDR 149 SYSLOG_PORT 149 SYSLOG_RTPSMLY_INTVL_ 1 8 149 4 3 4 Firmware Update Settings 150 FIRM_UPGRADE_ENABLE 150 FIRM_VER_EUDECT 150 FIRM_VER_USDECT 150 FIRM_UPGRADE_AUTO 151 FIRM_FILE_PATH 151 4 3 5 Provisioning Settings 152 OPTION66_ENABLE 152...

Page 10: ...ATIC_IP_ADDRESS 165 STATIC_SUBNET 166 STATIC_GATEWAY 166 USER_DNS1_ADDR 166 USER_DNS2_ADDR 167 4 4 2 DNS Settings 167 DNS_QRY_PRLL 167 DNS_PRIORITY 168 DNS1_ADDR 168 DNS2_ADDR 168 4 4 3 Ethernet Port Settings 168 VLAN_ENABLE 168 VLAN_ID_IP_PHONE 169 VLAN_PRI_IP_PHONE 169 VLAN_ID_PC KX TGP55x only 170 VLAN_PRI_PC KX TGP55x only 170 4 4 4 HTTP Settings 170 HTTPD_PORTOPEN_AUTO 170 HTTP_VER 171 HTTP_U...

Page 11: ...Q 181 RINGING_TONE_TIMING 181 STT_TONE_FRQ 181 STT_TONE_TIMING 182 REORDER_TONE_FRQ 182 REORDER_TONE_TIMING 182 HOWLER_TONE_FRQ 182 HOWLER_TONE_TIMING 183 HOWLER_START_TIME 183 BELL_CORE_PATTERN1_TIMING 183 BELL_CORE_PATTERN2_TIMING 183 BELL_CORE_PATTERN3_TIMING 184 BELL_CORE_PATTERN4_TIMING 184 BELL_CORE_PATTERN5_TIMING 184 RINGTONE_183_180_ENABLE 184 CONFIRM_TONE4_ENABLE 184 4 6 VoIP Settings 18...

Page 12: ..._ADDR_ 1 8 199 SIP_RGSTR_PORT_ 1 8 199 SIP_SVCDOMAIN_ 1 8 199 REG_EXPIRE_TIME_ 1 8 200 REG_INTERVAL_RATE_ 1 8 200 SIP_SESSION_TIME_ 1 8 200 TOS_SIP_ 1 8 200 SIP_2NDPROXY_ADDR_ 1 8 202 SIP_2NDPROXY_PORT_ 1 8 203 SIP_2NDRGSTR_ADDR_ 1 8 203 SIP_2NDRGSTR_PORT_ 1 8 203 SIP_TIMER_T1_ 1 8 203 SIP_TIMER_T2_ 1 8 204 INVITE_RTXN_ 1 8 204 OTHER_RTXN_ 1 8 204 SIP_FOVR_NORSP_ 1 8 205 SIP_FOVR_MAX_ 1 8 205 SIP_...

Page 13: ...MESSAGE_AVAILABLE 218 SIP_INVITE_EXPIRE_ 1 8 218 SIP_FOVR_MODE_ 1 8 219 SIP_FOVR_DURATION_ 1 8 219 SIP_ADD_ROUTE_ 1 8 219 SIP_RESPONSE_CODE_CALL_REJECT 219 SIP_403_REG_SUB_RTX_ 1 8 220 4 8 Setting Configuration File Parameters Using TR 069 220 5 Useful Telephone Functions 225 5 1 Line Settings for Base Unit and Handset 226 5 1 1 Multi Number Settings 226 5 2 Phonebook Import and Export 227 5 2 1 I...

Page 14: ...TGP550 Software File Version 12 10 22 10 or later 274 10 1 4 KX TGP551 Software File Version 12 12 or later 274 10 1 5 KX TGP500 KX TGP550 Software File Version 12 17 22 17 or later 275 10 1 6 KX TGP500 KX TGP550 Software File Version 12 29 22 29 or later 275 10 1 7 KX TGP500 KX TGP550 Software File Version 12 53 22 53 or later 275 10 1 8 KX TGP500 KX TGP550 Software File Version 12 55 22 55 or la...

Page 15: ...Section 1 Initial Setup This section provides an overview of the setup procedures for the unit Document Version 2013 02 Administrator Guide 15 ...

Page 16: ...ting for the Web user interface separately from that of the base unit and handsets The available languages may differ depending on the country area of use Note To select the display language for the base unit or handsets refer to the User Guide on the Panasonic Web site see Introduction To select the display language for the Web user interface see 3 5 1 Web Language 1 1 3 Basic Network Setup This ...

Page 17: ...h is not found the unit then sends its request to the DNS servers that were specified by the DHCP server or the primary secondary DNS servers that were specified on the unit or via the Web user interface If the DNS servers that were specified by the DHCP server or the primary secondary DNS servers that were specified on the unit or via the Web user interface are given priority the unit first sends...

Page 18: ...2 secondary DNS server SAVE 6 Base unit EXIT Handset OFF In cases when buttons soft key icons are shown in symbols pictures 1 Base unit middle soft key 5 0 0 Handset center of joystick 5 0 0 2 Select Off for DHCP 3 Base unit Handset 4 Base unit middle soft key 5 0 1 Handset center of joystick 5 0 1 5 Enter the IP address subnet mask default gateway DNS1 primary DNS server and if necessary DNS2 sec...

Page 19: ... DNS1 and DNS2 will be ignored even if they have been specified 1 1 4 Overview of Programming You can specify various settings beforehand by creating configuration files This is called pre provisioning Once you have created the configuration files which contain the pre configured settings the unit can then download the files from a server on the Internet and configure its own settings This is call...

Page 20: ...plied pre provisioning will not be performed again Note that the settings configured by pre provisioning cannot be restored once it has been performed If you want to restore them consult your phone system dealer Although pre provisioning is often used to specify the location of the configuration files for provisioning you can configure any of the settings through pre provisioning The unit can be m...

Page 21: ...lied with your operating system provided through commercial services and are also distributed freely on the Internet Use a server setup that best matches your environment When installing and setting up the DHCP server and TFTP server refer to the documentation supplied with the product For details about connecting servers to the network and managing them consult your network administrator 1 1 5 4 ...

Page 22: ...s 192 168 0 130 from the DHCP server using DHCP server option 66 c The unit downloads the configuration file for pre provisioning from the TFTP server tftp 192 168 0 130 KX TGP500B01 cfg d The URL of the server where the configuration file for provisioning is stored provisioning server is set to the unit http provisioning example com Panasonic Config MAC cfg e When pre provisioning has completed s...

Page 23: ...TTPS You may not be able to use FTP depending on the conditions of the network router or the network to be used 1 1 6 3 Configuration File This section gives concrete examples of the functions of the configuration file and how to manage it The configuration file is a text file that contains the various settings that are necessary for operating the unit The files are normally stored on a server mai...

Page 24: ...etc The same number of configuration files as units are stored on the provisioning server and each unit downloads the corresponding standard configuration file Example of the configuration file s URL http prov example com Panasonic Config MAC cfg Note When a unit requests the configuration file MAC is replaced by the MAC address of the unit Depending on the situation you can use all 3 types of con...

Page 25: ...visioning Maintenance and then select Yes for Cyclic Auto Resync Enter an interval minutes in Resync Interval Note The interval may be determined by your phone system dealer A maximum of 28 days 4 weeks can be set on the unit If any valid value other than an empty string is specified for CFG_RESYNC_TIME in 4 3 5 Provisioning Settings in the configuration file the unit downloads the configuration f...

Page 26: ...ed in this example Conditions Item Description Setting Provisioning server FQDN prov example com Units MAC addresses 0080F0111111 0080F0222222 URL of the configuration files Configure the following 2 settings either by pre provisioning or through the Web user interface The values of both settings must be the same CFG_STANDARD_FILE_PATH http prov example com Panasonic Config MAC cfg CFG_MASTER_FILE...

Page 27: ...onfiguration Files Unencrypted configuration file Encrypted configuration file CFG_FILE_KEY1 CFG_FILE_KEY1 To use this method an encryption key is required to encrypt and decrypt the configuration files A preset encryption key unique to each unit an encryption key set by your phone system dealer etc is used for the encryption When the unit downloads an encrypted configuration file it will decrypt ...

Page 28: ... Heavy The server encrypts data for each transmission Operation load Necessary to encrypt data beforehand Unnecessary to encrypt data beforehand Management of configuration files Files must be decrypted and re encrypted for maintenance It is easy to manage files because they are not encrypted on the server Security of data on the server when operating High Low Configuration files are readable by a...

Page 29: ...s including the network settings in addition to the settings that can be changed from a User account A separate password is assigned to each account For details see Access Levels IDs and Passwords in 3 2 1 Before Accessing the Web User Interface Notice You should manage the passwords carefully and change them regularly 1 1 7 2 Changing the Language for Web User Interface Programming When accessing...

Page 30: ...umbers indicate higher priority Setting Order Priority Setting Method 1 4 The factory default settings for the unit 2 3 Pre provisioning with the configuration file 3 2 3 Provisioning with the master configuration file 2 2 Provisioning with the product configuration file 2 1 Provisioning with the standard configuration file 4 1 Settings configured from the Web user interface or the phone user inte...

Page 31: ...dresses by the outbound proxy server For details about the outbound proxy service consult your phone system dealer When TCP is used to transport the SIP messages you must always configure the devices for NAT Traversal To configure NAT Traversal you must have the following information The global IP address of the router The port numbers you will specify for Source Port and External RTP Port through...

Page 32: ...he 3 ports Router Setup When configuring the port forwarding function specify the router s reception port number as the unit s port number Port forwarding should be configured for the ports specified in Source Port see SIP Setup in this section and External RTP Port see RTP Real time Transport Protocol Setup in this section Set the same port number for the source port and destination port and set ...

Page 33: ...rface programming to their factory defaults If the unit is unable to connect to the network after changing network settings you can restore the network settings to their factory defaults by performing IP Reset and then try configuring the settings again Settings such as the phonebook data are not cleared by this feature The following settings will be reset to their factory defaults DHCP setting re...

Page 34: ... Web Settings the base unit will restart automatically To avoid problems it is recommended that you save your settings before performing Reset Web Settings Note The settings configured through the phone user interface only will not be reset However settings that can be configured through both the phone user interface and Web user interface will be reset 1 2 2 Firmware Update You can update the uni...

Page 35: ...Section 2 Phone User Interface Programming This section explains how to configure the unit by entering direct commands through the phone user interface Document Version 2013 02 Administrator Guide 35 ...

Page 36: ... LAN port Page 36 PC port 1 VLAN setting 2 Enable VLAN Page 37 IP Phone VLAN ID Priority PC 1 VLAN ID Priority 7 3 0 IP Reset 3 Page 38 7 3 1 Terminal No Page 39 7 3 9 Reset Web ID Password 3 Page 40 1 Available for KX TGP55x only 2 If your phone system dealer does not allow you these settings you cannot change them even though the unit shows the setting menu Contact your phone system dealer for f...

Page 37: ...lly once the base unit or handset returns to idle For KX TGP500 users only the LAN port setting is available because the unit does not have a PC port 2 1 3 VLAN Settings You can change the VLAN settings for the unit and for the PC The default setting for Enable VLAN is No For details about configuring VLAN settings from the Web user interface see 3 4 2 2 VLAN Settings To enable VLAN settings In ca...

Page 38: ... joystick 5 3 0 2 Select VLAN setting 3 Select IP Phone or PC 4 Select VLAN ID 5 Use the dial keys to enter the VLAN ID 1 4094 6 7 Select Priority 8 Use the dial keys to enter the priority value 0 7 7 highest priority 9 10 Base unit Handset Note After you have finished configuring the settings the base unit will restart automatically once the base unit or handset returns to idle 2 1 4 IP Reset IP ...

Page 39: ...n effective even if you perform IP Reset To reset these settings to their factory defaults perform Reset Web Settings from the Web user interface again If these settings with the exception of PHY settings and terminal number settings were made through configuration file programming the set values made through configuration file programming remain effective even if you perform Reset Web Settings 2 ...

Page 40: ... Yes All the IDs and passwords are reset and the base unit will restart Notice Once you press 7 3 9 Reset Web ID Password is performed immediately and without asking for confirmation regardless of the communication status As a result the base unit is disconnected from the IP network immediately For security reasons it is recommended that the passwords are set again immediately see 3 5 2 Administra...

Page 41: ... Select Call Features 4 Select Settings 5 Select Authentication 6 Select Password 7 Enter the Authentication Password 16 characters max 8 Notice After these parameters are set phone will reboot automatically If you set above mentioned ID or password by WEB User Interface this menu is not displayed see 3 4 3 2 HTTP Authentication The handset has Alphabet ABC and Numeric 0 9 entry mode When in these...

Page 42: ...s are shown in symbols pictures 1 Handset center of joystick 2 Select IP Service 3 Select Call Features 4 Select Settings 5 Select Code 6 Enter the Access Code 16 characters max 7 Notice After these parameters are set phone will reboot automatically The handset has Alphabet ABC and Numeric 0 9 entry mode When in these entry modes you can select which character is entered by pressing the right soft...

Page 43: ...Section 3 Web User Interface Programming This section provides information about the settings available in the Web user interface Document Version 2013 02 Administrator Guide 43 ...

Page 44: ...ü Page 61 Network Status Network Status MAC Address ü ü Page 62 Ethernet Link Status LAN Port ü ü Page 62 Ethernet Link Status PC Port ü ü Page 62 Connection Mode ü ü Page 63 IP Address ü ü Page 63 Subnet Mask ü ü Page 63 Default Gateway ü ü Page 63 DNS1 ü ü Page 63 DNS2 ü ü Page 64 VoIP Status VoIP Status Line No ü ü Page 64 Phone Number ü ü Page 64 VoIP Status ü ü Page 65 1 The access levels are...

Page 45: ...ble VLAN 2 ü Page 70 IP Phone VLAN ID 2 ü Page 70 Priority 2 ü Page 71 PC VLAN ID 2 ü Page 71 Priority 2 ü Page 71 HTTP Client Settings HTTP Client Settings HTTP Version 4 ü Page 72 HTTP User Agent 4 ü Page 72 HTTP Authentication Authentication ID ü ü Page 73 Authentication Password ü ü Page 73 Proxy Server Settings Enable Proxy ü Page 73 Proxy Server Address ü Page 73 Proxy Server Port ü Page 74 ...

Page 46: ...ese settings you can see the setting menu Contact your phone system dealer for further information 4 This setting can also be configured through configuration file programming 5 This setting can also be configured through phone user interface programming System Menu Item Section Title Setting Access Level 1 Ref U A Web Language Web Language Language ü ü Page 78 Administrator Password Change Admini...

Page 47: ...ime of DST End Day and Time of Summer Time Month 2 ü 3 ü Page 84 Day of Week 2 ü 3 ü Page 85 Time 2 ü 3 ü Page 86 1 The access levels are abbreviated as follows U User A Administrator A check mark indicates that the setting is available for that access level 2 This setting can also be configured through configuration file programming 3 If your phone system dealer allows you these settings you can ...

Page 48: ...uthentication ID 2 ü Page 91 Authentication Password 2 ü Page 92 DNS Enable DNS SRV lookup 2 ü Page 92 SRV lookup Prefix for UDP 2 ü Page 92 SRV lookup Prefix for TCP 2 ü Page 93 Timer Settings T1 Timer 2 ü Page 93 T2 Timer 2 ü Page 93 INVITE Retry Count 2 ü Page 93 Non INVITE Retry Count 2 ü Page 94 Quality of Service QoS SIP Packet QoS DSCP 2 ü Page 94 SIP extensions Supports 100rel RFC 3262 2 ü...

Page 49: ...ifth CODEC 2 ü Page 103 1 The access levels are abbreviated as follows U User A Administrator A check mark indicates that the setting is available for that access level 2 This setting can also be configured through configuration file programming Telephone Menu Item Section Title Setting Access Level 1 Ref U A Multi Number Settings Grouping Handset Handset selection for receiving calls Line No 2 ü ...

Page 50: ...ble Shared Call 2 ü Page 111 Unique ID of Shared Call 2 ü Page 112 Synchronize Do Not Disturb and Call Forward 2 ü Page 112 Dial Plan Dial Plan 2 ü Page 112 Call Even If Dial Plan Does Not Match 2 ü Page 113 Call Features Block Caller ID ü ü Page 113 Block Anonymous Call ü ü Page 113 Do Not Disturb ü ü Page 114 Call Forward Unconditional Enable Call Forward ü ü Page 114 Phone Number ü ü Page 115 B...

Page 51: ...t Phonebook Export Phonebook Handset or Base Unit ü ü Page 123 1 The access levels are abbreviated as follows U User A Administrator A check mark indicates that the setting is available for that access level 2 This setting can also be configured through configuration file programming 3 If your phone system dealer allows you these settings you can see the setting menu Contact your phone system deal...

Page 52: ...3 2 Programming Instructions 3 2 1 Before Accessing the Web User Interface Recommended Environment This unit supports the following specifications HTTP Version HTTP 1 0 RFC 1945 HTTP 1 1 RFC 2616 Authentication Method Digest or Basic The Web user interface will operate correctly in the following environments Operating System Microsoft Windows XP or Windows Vista operating system Web Browser Intern...

Page 53: ...iddle soft key 5 3 4 Handset MENU center of joystick 5 3 4 2 Select Off for Embedded web SAVE 3 Base unit EXIT Handset OFF In cases when buttons soft key icons are shown in symbols pictures 1 Base unit middle soft key 5 3 4 Handset center of joystick 5 3 4 2 Select Off for Embedded web 3 Base unit Handset Configuring Settings from the Web User Interface To close the unit s Web port 1 In the Web us...

Page 54: ...sword The password can consist of 6 to 16 ASCII characters case sensitive see Entering Characters in 3 2 2 Accessing the Web User Interface Notice Only one account can be logged in to the Web user interface at a time If you try to access the Web user interface while someone is logged in you will be denied access You cannot log in to the Web user interface even under the same account as someone who...

Page 55: ...r account is user and the default password is blank The ID cannot be changed from the Web user interface but it can be changed through configuration file programming When you log in as User to the Web user interface for the first time the Change User Password screen see 3 5 3 Change User Password will be displayed Enter a new password and then perform authentication again with the new password to ...

Page 56: ... of the first menu item appear There are 6 tabs for the Administrator account and 4 tabs for the User account For details about the account types see Access Levels IDs and Passwords in this section Menu The menu displays the sub categories of the selected tab Configuration Screen Clicking a menu displays the corresponding configuration screen which contains the actual settings grouped into section...

Page 57: ... enter invalid IP addresses for example 0 0 0 0 255 255 255 255 or 127 0 0 1 FQDN field The field cannot contain or trailing spaces You can enter the IP address using dotted decimal notation i e n n n n where n 0 255 You cannot enter invalid IP addresses for example 0 0 0 0 255 255 255 255 or 127 0 0 1 Authentication ID Password field The field cannot contain or space The length of user password a...

Page 58: ... Failed Busy The operation failed because The base unit or handset is in an operation that accesses the flash memory of the base unit All screens When attempting to import export the phonebook data the base unit KX TGP55x only or handset is on a call While transferring the phonebook data a call arrived at the base unit KX TGP55x only or handset When attempting to import export the phonebook data a...

Page 59: ...ng key was pressed on the base unit KX TGP55x only or handset In cases when buttons soft key icons are shown in English alphabet Base unit EXIT Handset OFF In cases when buttons soft key icons are shown in symbols pictures Base unit Handset IP Reset was performed on the base unit KX TGP55x only or handset 3 7 6 Export Phonebook While transferring the phonebook data the connection with the base uni...

Page 60: ... Memory Full The operation failed because When attempting to import the phonebook data the total number of phonebook entries including the existing entries exceeds the limit of up to 100 entries 3 7 5 Import Phonebook No Data The operation failed because The imported phonebook file contains no valid phonebook entries 3 7 5 Import Phonebook No phonebook entry is registered in the export source base...

Page 61: ...area of the firmware that is currently operating reference only Value Range Bank1 Bank2 Default Value Not applicable IPL Version Description Indicates the version of the IPL Initial Program Load that runs when starting the unit reference only Value Range IPL version nn nn n 0 9 Default Value Current IPL version Firmware Version Description Indicates the version of the firmware that is currently in...

Page 62: ...erence only Value Range Not applicable Default Value Default MAC address example 0080F0ABCDEF Ethernet Link Status LAN Port Description Indicates the current connection status of the Ethernet LAN port reference only Value Range Connected Not connected Default Value Not applicable Ethernet Link Status PC Port KX TGP55x only Description Indicates the current connection status of the Ethernet PC port...

Page 63: ...bnet mask Default Value Current subnet mask Default Gateway Description Indicates the specified IP address of the default gateway for the network reference only Note If the default gateway address is not specified this field will be left blank Value Range IP address of the default gateway Default Value Not applicable DNS1 Description Indicates the specified IP address of the primary DNS server ref...

Page 64: ...h line s unit Clicking Refresh updates the information displayed on the screen 3 3 3 1 VoIP Status Line No Description Indicates the line number 1 8 to which a phone number is assigned reference only Value Range Line 1 Line 8 Default Value Not applicable Phone Number Description Indicates the currently assigned phone numbers reference only Note The corresponding field is blank if a line has not ye...

Page 65: ... section provides detailed descriptions about all the settings classified under the Network tab 3 4 1 Basic Network Settings This screen allows you to change basic network settings such as whether to use a DHCP server and the IP address of the unit Note Changes to the settings on this screen are applied when the message Complete appears after clicking Save Because the IP address of the unit will p...

Page 66: ...fault Value DHCP Phone User Interface Reference Configuring Settings from the Base Unit KX TGP55x only Handset Page 17 Configuration File Reference CONNECTION_TYPE Page 164 3 4 1 2 DHCP Settings Host Name Description Specifies the host name for the unit to send to the DHCP server Note This setting is available only when Connection Mode is set to DHCP Value Range Max 63 characters Note You cannot l...

Page 67: ...n n n 0 255 except 0 0 0 0 255 255 255 255 127 0 0 1 etc Default Value Receive DNS server address automatically Phone User Interface Reference Configuring Settings from the Base Unit KX TGP55x only Handset Page 17 Configuration File Reference DHCP_DNS_ENABLE Page 165 3 4 1 3 Static Settings Static IP Address Description Specifies the IP address for the unit Note This setting is available only when...

Page 68: ...ode is set to Static Value Range Max 15 characters n n n n n 0 255 except 0 0 0 0 255 255 255 255 127 0 0 1 etc Default Value Not stored Phone User Interface Reference Configuring Settings from the Base Unit KX TGP55x only Handset Page 17 Configuration File Reference STATIC_GATEWAY Page 166 DNS1 Description Specifies the IP address of the primary DNS server Note This setting is available only when...

Page 69: ... the settings on this screen and click Save after the message Complete has been displayed the base unit will restart automatically with the new settings applied If a unit is on a call when Complete has been displayed the base unit will restart after the unit returns to idle Incorrect settings may cause a network failure In such a case you cannot access the Web user interface anymore To access it a...

Page 70: ...Half Duplex Default Value Auto Negotiation Phone User Interface Reference 2 1 2 Speed Duplex Settings Page 36 3 4 2 2 VLAN Settings Enable VLAN Description Selects whether to use the VLAN feature to perform VoIP communication securely Value Range Yes No Default Value No Phone User Interface Reference 2 1 3 VLAN Settings Page 37 Configuration File Reference VLAN_ENABLE Page 168 IP Phone VLAN ID Des...

Page 71: ...ption Specifies the VLAN ID for the PC Value Range 1 4094 Default Value 1 Phone User Interface Reference 2 1 3 VLAN Settings Page 37 Configuration File Reference VLAN_ID_PC KX TGP55x only Page 170 PC Priority KX TGP55x only Description Selects the priority number for the PC Value Range 0 7 Default Value 0 Phone User Interface Reference 2 1 3 VLAN Settings Page 37 Configuration File Reference VLAN_...

Page 72: ... to use for HTTP communication Value Range HTTP 1 0 HTTP 1 1 Note For this unit it is strongly recommended that you select HTTP 1 0 However if the HTTP server does not function well with HTTP 1 0 try changing the setting HTTP 1 1 Default Value HTTP 1 0 Configuration File Reference HTTP_VER Page 171 HTTP User Agent Description Specifies the text string to send as the user agent in the header of HTT...

Page 73: ...ference HTTP_USER_AGENT Page 171 3 4 3 2 HTTP Authentication Authentication ID Description Specifies the authentication ID required to access the HTTP server Value Range Max 64 characters except and space Default Value Not stored Authentication Password Description Specifies the authentication password used to access the HTTP server Value Range Max 64 characters except and space Default Value Not ...

Page 74: ...IP address of the network the unit is connected to will be detected periodically If the global IP address has changed the new address will be registered to the SIP server Note If the unit is connected directly to the Internet or the network global address is static i e does not change you do not need to configure Global Address Detection 3 4 4 1 Global Address Detection Detection Method Descriptio...

Page 75: ...rver Value Range Max 127 characters Default Value Not stored Configuration File Reference STUN_SERV_ADDR Page 173 STUN Server Port Description Specifies the port number of the STUN server Value Range 1 65535 Default Value 3478 Configuration File Reference STUN_SERV_PORT Page 174 3 4 5 Static NAPT Settings This screen allows you to configure the NAPT Network Address Port Translation settings If the...

Page 76: ... this field if at least 1 of Line 1 Line 8 is set to Yes or when port numbers are specified in Channel 1 3 The global IP address will reflect SIP messages and RTP packets Value Range IP address in dotted decimal notation n n n n n 0 255 Default Value Not stored 3 4 5 2 Enable Global IP Address Usage per Line Line 1 Line 8 Description Selects whether to enable the NAT Traversal feature for each lin...

Page 77: ... section provides detailed descriptions about all the settings classified under the System tab 3 5 1 Web Language This screen allows you to select the language used for the Web user interface The language setting is only applicable when you log in to the Web user interface as User Note If you change the language while logged in to the Web user interface with the User account the language will be c...

Page 78: ...easons the characters entered for the password are masked by special characters which differ depending on the Web browser After you change the administrator password the next time you access the Web user interface the authentication dialog box appears 2 consecutive login failures will result in an error 401 Unauthorized This restriction only applies the first time you attempt to log in after chang...

Page 79: ...or security reasons the characters entered for the password are masked by special characters which differ depending on the Web browser After you change the user password the next time you access the Web user interface the authentication dialog box appears 2 consecutive login failures will result in an error 401 Unauthorized This restriction only applies the first time you attempt to log in after c...

Page 80: ... characters except and space Note This value must be the same as the value entered in New Password Default Value Not stored Configuration File Reference USER_PASS Page 142 3 5 4 Web Server Settings This screen allows you to change the Web server settings 3 5 4 1 Web Server Settings Web Server Port Description Specifies the port number used by the Web server Value Range 80 1024 49151 Note You canno...

Page 81: ... communication between the unit and the PC If the specified length of time elapses without any communication the Web port closes automatically Communication is detected when you click a tab menu item the Save button or by reloading the application or pressing the F5 key Value Range 1 1440 Default Value 30 3 5 5 Time Adjust Settings This screen allows you to enable automatic clock adjustment using ...

Page 82: ...terval in seconds between synchronizations with the NTP server Value Range 10 86400 Default Value 43200 Configuration File Reference TIME_QUERY_INTVL Page 173 3 5 5 2 Time Server NTP Server Address Description Specifies the IP address or FQDN of the NTP server Value Range Max 127 characters Default Value Not stored Configuration File Reference NTP_ADDR Page 173 3 5 5 3 Time Zone Time Zone Descript...

Page 83: ...guration File Reference DST_OFFSET Page 144 3 5 5 5 Start Day and Time of DST Start Day and Time of Summer Time Month Description Selects the month in which DST Summer Time starts Value Range January February March April May June July August September October November December Default Value March Configuration File Reference DST_START_MONTH Page 144 Day of Week Using the 2 following settings speci...

Page 84: ...sday Wednesday Thursday Friday Saturday Default Value Sunday Configuration File Reference DST_START_DAY_OF_WEEK Page 145 Time Description Specifies the start time of DST Summer Time in minutes after 12 00 AM Value Range 0 1439 Default Value 120 Configuration File Reference DST_START_TIME Page 145 3 5 5 6 End Day and Time of DST End Day and Time of Summer Time Month Description Selects the month in...

Page 85: ...day select Second and Sunday Description Selects the number of the week on which DST Summer Time ends Value Range First Second Third Fourth Last Default Value Second Configuration File Reference DST_STOP_ORDINAL_DAY Page 146 Description Selects the day of the week on which DST Summer Time ends Value Range Sunday Monday Tuesday Wednesday Thursday Friday Saturday Default Value Sunday Configuration F...

Page 86: ...s section provides detailed descriptions about all the settings classified under the VoIP tab 3 6 1 SIP Settings This screen allows you to change the SIP settings that are common to all lines 3 6 1 1 SIP Setting SIP User Agent Description Specifies the text string to send as the user agent in the headers of SIP messages 86 Administrator Guide Document Version 2013 02 3 6 1 SIP Settings ...

Page 87: ...with the firmware version of the unit Default Value Panasonic_ MODEL fwver mac Configuration File Reference SIP_USER_AGENT Page 197 3 6 1 2 Transport Protocol for SIP Transport Protocol Description Selects which transport layer protocol to use for sending SIP packets Note If you change this setting the unit will restart automatically once the message Complete appears If the unit is on a call it wi...

Page 88: ...ired for registration to the SIP registrar server Note When you use characters that are not allowed for this setting you must specify this setting and then Line ID Value Range Max 24 characters consisting of 0 9 and Note No other characters are allowed Default Value Not stored Configuration File Reference PHONE_NUMBER_ 1 8 Page 215 88 Administrator Guide Document Version 2013 02 3 6 2 SIP Settings...

Page 89: ... Not stored Configuration File Reference SIP_RGSTR_ADDR_ 1 8 Page 199 Registrar Server Port Description Specifies the port number to use for communication with the SIP registrar server Value Range 1 65535 Default Value 5060 Configuration File Reference SIP_RGSTR_PORT_ 1 8 Page 199 Proxy Server Address Description Specifies the IP address or FQDN of the SIP proxy server Value Range Max 127 characte...

Page 90: ...5 Default Value 5060 Configuration File Reference SIP_PRSNC_PORT_ 1 8 Page 208 3 6 2 3 Outbound Proxy Server Outbound Proxy Server Address Description Specifies the IP address or FQDN of the SIP outbound proxy server Value Range Max 127 characters Default Value Not stored Configuration File Reference SIP_OUTPROXY_ADDR_ 1 8 Page 212 Outbound Proxy Server Port Description Specifies the port number t...

Page 91: ... they are configured In addition you cannot specify a port number that is 1 greater than a port number specified in Channel 1 3 The SIP port number for each line must be unique You cannot specify the same port number as the port number specified in Web Server Port in 3 5 4 1 Web Server Settings Default Value 5060 for Line 1 5070 for Line 2 5080 for Line 3 5090 for Line 4 5100 for Line 5 5110 for L...

Page 92: ...r a SIP registrar server SIP proxy server SIP outbound proxy server or SIP presence server If you select No the unit will not perform a DNS SRV lookup for a SIP registrar server SIP proxy server SIP outbound proxy server or SIP presence server Default Value Yes Configuration File Reference SIP_DNSSRV_ENA_ 1 8 Page 205 SRV lookup Prefix for UDP Description Specifies a prefix to add to the domain na...

Page 93: ...issions of SIP messages For details refer to RFC 3261 Value Range 250 500 1000 2000 4000 Default Value 500 Configuration File Reference SIP_TIMER_T1_ 1 8 Page 203 T2 Timer Description Selects the maximum interval in seconds between transmissions of SIP messages For details refer to RFC 3261 Value Range 2 4 8 16 32 Default Value 4 Configuration File Reference SIP_TIMER_T2_ 1 8 Page 204 INVITE Retry...

Page 94: ...0 000 AF11 Class1 Level Low 001 010 AF12 Class1 Level Medium 001 100 AF13 Class1 Level High 001 110 AF21 Class2 Level Low 010 010 AF22 Class2 Level Medium 010 100 AF23 Class2 Level High 010 110 AF31 Class3 Level Low 011 010 AF32 Class3 Level Medium 011 100 AF33 Class3 Level High 011 110 AF41 Class4 Level Low 100 010 AF42 Class4 Level Medium 100 100 AF43 Class4 Level High 100 110 CS1 Class1 001 000...

Page 95: ...ts Session Timer RFC 4028 Description Specifies the length of time in seconds that the unit waits before terminating SIP sessions when no reply to repeated requests is received For details refer to RFC 4028 Value Range 0 60 65535 0 Disable Default Value 0 Configuration File Reference SIP_SESSION_TIME_ 1 8 Page 200 3 6 2 11 Keep Alive Keep Alive Interval Description Specifies the interval in second...

Page 96: ... not from other addresses However if Outbound Proxy Server Address in 3 6 2 3 Outbound Proxy Server is specified the unit also receives SIP messages from the source address stored in the SIP outbound proxy server Default Value No Configuration File Reference SIP_DETECT_SSAF_ 1 8 Page 214 3 6 3 VoIP Settings This screen allows you to change the VoIP settings that are common to all lines 3 6 3 1 RTP...

Page 97: ...equal to Maximum RTP Port Number 400 Default Value 16000 Configuration File Reference RTP_PORT_MIN Page 190 Maximum RTP Port Number Description Specifies the highest port number that the unit will use for RTP packets Note If port numbers are specified in Channel 1 3 in 3 4 5 3 External RTP Port this setting is ignored and the corresponding external RTP port is enabled Value Range 1424 59998 even n...

Page 98: ...o change the VoIP settings that are specific to each line 3 6 4 1 Quality of Service QoS RTP Packet QoS DSCP Description Selects the DSCP level of DiffServ applied to RTP packets 98 Administrator Guide Document Version 2013 02 3 6 4 VoIP Settings Line 1 Line 8 ...

Page 99: ... 010 000 CS3 Class3 011 000 CS4 Class4 100 000 CS5 Class5 101 000 CS6 Class6 110 000 CS7 Class7 111 000 EF Expedited Forwarding 101 110 Default Value Best Effort default 000 000 Configuration File Reference TOS_RTP_ 1 8 Page 187 3 6 4 2 Statistical Information RTCP Interval Description Specifies the interval in seconds between RTCP packets Value Range 0 5 65535 0 Disable Default Value 0 Configurat...

Page 100: ... to Initial Delay This value must be less than Maximum Delay Maximum Delay must be greater than Initial Delay Default Value 2 10 ms Configuration File Reference MIN_DELAY_ 1 8 Page 189 Initial Delay Description Specifies the initial delay in 10 millisecond units of the jitter buffer Value Range 1 7 10 ms Note This setting is subject to the following conditions This value must be greater than or eq...

Page 101: ... 127 Default Value 101 Configuration File Reference TELEVENT_PTYPE_ 1 8 Page 192 3 6 4 5 Call Hold Supports RFC 2543 c 0 0 0 0 Description Selects whether to enable the RFC 2543 Call Hold feature on this line Value Range Yes No Note If you select Yes the c 0 0 0 0 syntax will be set in SDP when sending a re INVITE message to hold the call If you select No the c x x x x syntax will be set in SDP De...

Page 102: ...n Selects the codec to assign the second highest priority to Value Range G722 PCMA G 711 A law G726 32 G 726 32k G729A PCMU G 711 µ law Note You can select each codec on once within CODEC Settings A maximum of 5 priorities can be assigned If only 4 codecs are specified in a configuration file you will be able to select from only 4 codecs and Fifth CODEC will be disabled The codec selections that a...

Page 103: ...ription Selects the codec to assign the 4th highest priority to Value Range G722 PCMA G 711 A law G726 32 G 726 32k G729A PCMU G 711 µ law Note You can select each codec on once within CODEC Settings A maximum of 5 priorities can be assigned If only 4 codecs are specified in a configuration file you will be able to select from only 4 codecs and Fifth CODEC will be disabled The codec selections tha...

Page 104: ...4 _ 1 8 Page 185 3 7 Telephone This section provides detailed descriptions about all the settings classified under the Telephone tab 3 7 1 Multi Number Settings This screen allows you to assign phone numbers for incoming and outgoing calls to the base unit KX TGP55x only and handsets A maximum of 8 phone numbers can be assigned for each unit A maximum of 6 handsets can be registered to the base un...

Page 105: ...ge Line 1 Line 8 Default Value Not applicable Configuration File Reference INCOMING_CALL_GROUP_ 1 8 Page 175 Phone Number Description Indicates the currently assigned phone numbers reference only Note The corresponding field is blank if a line has not yet been leased or if the unit has not been configured Value Range Max 24 digits Default Value Not applicable Configuration File Reference INCOMING_...

Page 106: ...ndset No Default Value Selected all Configuration File Reference INCOMING_CALL_GROUP_ 1 8 Page 175 3 7 1 2 Handset and Line No selection for making calls Handset No Description Indicates the handsets 1 6 that can be used to make a call reference only Value Range Not applicable Default Value Not applicable Configuration File Reference OUTGOING_CALL_LINE_HS 1 6 Page 176 Base KX TGP55x only Descripti...

Page 107: ...NG_CALL_LINE_HS 1 6 Page 176 OUTGOING_CALL_LINE_BS Page 176 Default Description Selects which line to seize automatically when going off hook to make a call for the base unit and each handset Note If the line selected as Default is not selected as a line that can be seized for the corresponding base unit or handset in Line No the unit cannot make a call Value Range 1 8 Default Value 1 Configuratio...

Page 108: ...e Range Yes No Default Value No Configuration File Reference VM_SUBSCRIBE_ENABLE Page 179 Conference Server Address Description Specifies the URI for a conference server which consists of a user part the symbol and a host part for example conference example com Note Availability depends on your phone system Value Range Max 127 characters Default Value Not stored Configuration File Reference CONFER...

Page 109: ...7 3 2 Dial Plan Value Range Max 24 characters Default Value Not stored Configuration File Reference EMERGENCY_CALL 1 5 Page 178 3 7 2 3 Call Rejection Phone Numbers 1 30 Description Specifies the phone numbers to reject incoming calls from A maximum of 30 phone numbers can be specified Note You can also configure this setting through the phone user interface If these settings are changed through t...

Page 110: ...rty s phone when you make a call Value Range Max 16 characters Note You can use Unicode characters for this setting Default Value Not stored Configuration File Reference DISPLAY_NAME_ 1 8 Page 216 Enable Privacy Mode Description Selects whether to enable privacy mode which prohibits another handset or base unit from barging in on a conversation 110 Administrator Guide Document Version 2013 02 3 7 ...

Page 111: ...red Configuration File Reference VM_NUMBER_ 1 8 Page 193 Enable Shared Call Description Selects whether to enable the Shared Call feature of the SIP server which is used to share one line among the units Note You cannot set both Enable Shared Call and Synchronize Do Not Disturb and Call Forward to Yes at the same time Availability depends on your phone system Value Range Yes No Note If you select ...

Page 112: ... not support it Before you configure this setting consult your phone system dealer You cannot set both Enable Shared Call and Synchronize Do Not Disturb and Call Forward to Yes at the same time Value Range Yes No Default Value No Configuration File Reference SYNCHRONIZATION_ENABLE_ 1 8 Page 195 3 7 3 2 Dial Plan Dial Plan Description Specifies a dial format such as specific phone numbers that cont...

Page 113: ...ch one of the dial formats specified in Dial Plan i e dial plan filtering is enabled Default Value Yes Configuration File Reference DIAL_PLAN_NOT_MATCH_ENABLE_ 1 8 Page 194 3 7 3 3 Call Features Block Caller ID Description Selects whether to make calls without transmitting the phone number to the called party Note Availability depends on your phone system Value Range Yes No Default Value No Block ...

Page 114: ...if you have selected Yes for this setting If you have selected Yes for this setting and Call Forward has been enabled on the server but the forwarding destinations differ incoming calls are forwarded to the destination set on the server If Call Forward has been enabled on the server incoming calls are forwarded to the destination set on the server even if you have selected No for this setting You ...

Page 115: ...for this setting If you have selected Yes for this setting and Call Forward has been enabled on the server but the forwarding destinations differ incoming calls are forwarded to the destination set on the server If Call Forward has been enabled on the server incoming calls are forwarded to the destination set on the server even if you have selected No for this setting You can synchronize the Do No...

Page 116: ...en if you have selected Yes for this setting If you have selected Yes for this setting and Call Forward has been enabled on the server but the forwarding destinations differ incoming calls are forwarded to the destination set on the server If Call Forward has been enabled on the server incoming calls are forwarded to the destination set on the server even if you have selected No for this setting Y...

Page 117: ... Range Max 24 characters Note You cannot leave this field empty if No Answer Enable Call Forward is set to Yes Default Value Not stored No Answer Ring Count Description Specifies the number of times that an incoming call rings until the call is forwarded Note If you change this setting when Synchronize Do Not Disturb and Call Forward is set to Yes the change to this setting is not immediately appl...

Page 118: ...parated by a comma Value Range 0 200 1000 0 No tone Note If the value for this setting is 350 440 the unit will use a mixed signal of a 350 Hz tone and a 440 Hz tone Default Value 350 440 Configuration File Reference DIAL_TONE_FRQ Page 180 Tone Timings Description Specifies the pattern in milliseconds of dial tones using 4 whole numbers on 1 off 1 on 2 off 2 separated by commas 118 Administrator G...

Page 119: ...fies the dual tone frequencies in hertz of busy tones using 2 whole numbers separated by a comma Value Range 0 200 1000 0 No tone Default Value 480 620 Configuration File Reference BUSY_TONE_FRQ Page 180 Tone Timings Description Specifies the pattern in milliseconds of busy tones using 4 whole numbers on 1 off 1 on 2 off 2 separated by commas Value Range 0 5000 0 Infinite time Default Value 500 50...

Page 120: ...rence STT_TONE_FRQ Page 181 Tone Timings Description Specifies the pattern in milliseconds of stutter dial tones to notify that a voice mail is waiting using 22 whole numbers on 1 off 1 on 2 off 2 on 11 off 11 separated by commas Value Range 0 5000 0 Infinite time Default Value 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 0 0 Configuration File Reference STT_TONE...

Page 121: ...ce HOWLER_TONE_FRQ Page 182 Tone Timings Description Specifies the pattern in milliseconds of howler tones i e alarm tones using 4 whole numbers on 1 off 1 on 2 off 2 separated by commas Value Range 0 5000 0 Infinite time Default Value 100 100 100 100 Configuration File Reference HOWLER_TONE_TIMING Page 183 Start Time Description Specifies the length of time in seconds that busy or reorder tones p...

Page 122: ...in order for the import operation to function properly 3 7 5 1 Import Phonebook Handset or Base Unit Description Selects the handset or base unit to import the phonebook entries to Value Range Handset 1 Handset 2 Handset 3 Handset 4 Handset 5 Handset 6 Base Unit KX TGP55x only Default Value Handset 1 File Name Description Specifies the path of the TSV Tab separated Value file to import from the PC...

Page 123: ...d to click the text HERE before the timer expires in order for the export operation to function properly Depending on the security settings of your Web browser pop up menus might be blocked at the time of export The security warning window may be displayed on another screen even if the Pop up Blocker settings are set to enable and the file may not be exported successfully In this case try the expo...

Page 124: ... updates from the Web user interface see 3 8 2 Local Firmware Update can be performed regardless of this setting Value Range Yes No Default Value Yes Configuration File Reference FIRM_UPGRADE_ENABLE Page 150 Update Type Description Selects whether to display a confirmation message asking the user to perform a firmware update manual or perform the firmware update without asking the user automatic w...

Page 125: ... 255 characters Default Value Not stored Configuration File Reference FIRM_FILE_PATH Page 151 3 8 2 Local Firmware Update This screen allows you to manually update the unit s firmware from a PC by clicking Update Firmware Note After the firmware has been successfully updated the base unit will restart automatically 3 8 2 1 Local Firmware Update Encryption Description Selects whether the firmware f...

Page 126: ...e the provisioning setup to download the configuration files from the provisioning server of your phone system Note Each unit can accept up to 3 configuration files For details about provisioning see 1 1 6 Provisioning 3 8 3 1 Provisioning Maintenance Enable Provisioning Description Selects whether the unit is automatically configured by downloading the configuration files from the provisioning se...

Page 127: ...e model number need the same settings Note When you change this setting set Enable Provisioning to Yes at the same time Value Range Max 255 characters Default Value Not stored Note The URL specified by your phone system dealer may be preset in the unit Configuration File Reference CFG_PRODUCT_FILE_PATH Page 153 Master File URL Description Specifies the URL of the master configuration file which is...

Page 128: ...t header sent from the SIP server to the unit so that the unit can access the configuration files on the provisioning server Value Range Max 15 characters Note If the value for this setting is any value other than an empty string typically check sync or resync is set the unit will access the configuration files on the provisioning server when the SIP server sends an event to notify the unit If the...

Page 129: ...6 characters Default Value Not stored Configuration File Reference ACS_URL Page 159 3 8 4 2 Management Server Authentication Authentication ID Description Specifies the user ID for the Auto Configuration Server for using TR 069 Value Range Max 255 characters Default Value Not stored Configuration File Reference ACS_USER_ID Page 159 Authentication Password Description Specifies the user password fo...

Page 130: ...settings the base unit will restart even if it is being accessed through the phone user interface or on calls Note If you have changed the default password for the Administrator account and successfully reset the settings the message Complete is displayed the next time you access the Web user interface the authentication dialog box appears 3 8 6 Restart This screen allows you to restart the base u...

Page 131: ...Section 4 Configuration File Programming This section provides information about the configuration parameters used in the configuration files Document Version 2013 02 Administrator Guide 131 ...

Page 132: ...ge 144 DST_START_ORDINAL_DAY 1 Page 144 DST_START_DAY_OF_WEEK 1 Page 145 DST_START_TIME 1 Page 145 DST_STOP_MONTH 1 Page 146 DST_STOP_ORDINAL_DAY 1 Page 146 DST_STOP_DAY_OF_WEEK 1 Page 146 DST_STOP_TIME 1 Page 147 Syslog Settings SYSLOG_EVENT_SIP Page 148 SYSLOG_EVENT_CFG Page 148 SYSLOG_EVENT_VOIP Page 148 SYSLOG_EVENT_TEL Page 149 SYSLOG_ADDR Page 149 SYSLOG_PORT Page 149 SYSLOG_RTPSMLY_INTVL_ 1...

Page 133: ...SYNC_TIME Page 157 CFG_RESYNC_FROM_SIP 1 Page 158 MAINTENANCE_WEB_RESET_ON_STARTUP Page 159 1 This setting can also be configured through the Web user interface Network Settings Category Parameter Name Ref IP Settings CONNECTION_TYPE 1 Page 164 HOST_NAME 2 Page 165 DHCP_DNS_ENABLE 1 Page 165 STATIC_IP_ADDRESS 1 Page 165 STATIC_SUBNET 1 Page 166 STATIC_GATEWAY 1 Page 166 USER_DNS1_ADDR 1 Page 166 U...

Page 134: ... 174 STUN_2NDSERV_ADDR Page 174 STUN_2NDSERV_PORT Page 174 Miscellaneous Network Settings NW_SETTING_ENABLE Page 174 CUSTOM_WEB_PAGE Page 175 1 This setting can also be configured through other programming methods phone user interface programming or Web user interface programming 2 This setting can also be configured through the Web user interface Telephone Settings Category Parameter Name Ref Mul...

Page 135: ...NE_FRQ 1 Page 181 STT_TONE_TIMING 1 Page 182 REORDER_TONE_FRQ 1 Page 182 REORDER_TONE_TIMING 1 Page 182 HOWLER_TONE_FRQ 1 Page 182 HOWLER_TONE_TIMING 1 Page 183 HOWLER_START_TIME 1 Page 183 BELL_CORE_PATTERN1_TIMING Page 183 BELL_CORE_PATTERN2_TIMING Page 183 BELL_CORE_PATTERN3_TIMING Page 184 BELL_CORE_PATTERN4_TIMING Page 184 BELL_CORE_PATTERN5_TIMING Page 184 RINGTONE_183_180_ENABLE Page 184 CO...

Page 136: ...ellaneous VoIP Settings OUTBANDDTMF_ 1 8 1 Page 192 OUTBANDDTMF_VOL Page 192 TELEVENT_PTYPE_ 1 8 1 Page 192 RFC2543_HOLD_ENABLE_ 1 8 1 Page 193 1 This setting can also be configured through the Web user interface Line Settings Category Parameter Name Ref Call Control Settings VM_NUMBER_ 1 8 1 Page 193 DIAL_PLAN_ 1 8 1 Page 194 DIAL_PLAN_NOT_MATCH_ENABLE_ 1 8 1 Page 194 SHARED_CALL_ENABLE_ 1 8 1 Pa...

Page 137: ..._ADDR_ 1 8 Page 202 SIP_2NDPROXY_PORT_ 1 8 Page 203 SIP_2NDRGSTR_ADDR_ 1 8 Page 203 SIP_2NDRGSTR_PORT_ 1 8 Page 203 SIP_TIMER_T1_ 1 8 1 Page 203 SIP_TIMER_T2_ 1 8 1 Page 204 INVITE_RTXN_ 1 8 1 Page 204 OTHER_RTXN_ 1 8 1 Page 204 SIP_FOVR_NORSP_ 1 8 Page 205 SIP_FOVR_MAX_ 1 8 Page 205 SIP_DNSSRV_ENA_ 1 8 1 Page 205 SIP_UDP_SRV_PREFIX_ 1 8 1 Page 206 SIP_TCP_SRV_PREFIX_ 1 8 1 Page 206 SIP_100REL_ENA...

Page 138: ... SDP_USER_ID_ 1 8 Page 211 SUB_INTERVAL_RATE_ 1 8 Page 211 SIP_OUTPROXY_ADDR_ 1 8 1 Page 212 SIP_OUTPROXY_PORT_ 1 8 1 Page 212 SIP_TRANSPORT_ 1 8 1 Page 212 SIP_ANM_DISPNAME_ 1 8 Page 213 SIP_ANM_USERNAME_ 1 8 Page 213 SIP_ANM_HOSTNAME_ 1 8 Page 213 SIP_DETECT_SSAF_ 1 8 1 Page 214 SIP_RCV_DET_HEADER_ 1 8 Page 214 SIP_CONTACT_ON_ACK_ 1 8 Page 215 PHONE_NUMBER_ 1 8 1 Page 215 LINE_ID_ 1 8 1 Page 215...

Page 139: ...es the total size of the configuration files must be 32 768 bytes or less Lines in Configuration Files A configuration file consists of a sequence of lines with the following conditions Each line must end with CR LF The maximum length of a line is 537 bytes including CR LF The following lines are ignored Lines that exceed the limit of 537 bytes Empty lines Comment lines that start with Configurati...

Page 140: ...once the value specified first is applied All configurable settings can be specified in the configuration file You can ignore settings that already have the desired values Only change parameters as necessary Note For examples of configuration files see Section 8 Configuration File Examples 4 2 2 Configuration File Parameters The information on each parameter that can be written in a configuration ...

Page 141: ...ce Provides the reference page of the corresponding parameter in Web user interface programming 4 2 3 Characters Available for String Values Unless noted otherwise in Value Range only ASCII characters can be used for parameter values Unicode characters can also be used in some parameter values Available ASCII characters are shown on a white background in the following table 4 3 System Settings 4 3...

Page 142: ...cription Specifies the account ID used to access the Web user interface with the User account Value Range Max 16 characters except and space Note An empty string is not allowed Default Value user USER_PASS Value Format String Description Specifies the password to use to authenticate the User account when logging in to the Web user interface Value Range 6 16 characters except and space Default Valu...

Page 143: ... 570 GMT 09 30 600 GMT 10 00 660 GMT 11 00 720 GMT 12 00 780 GMT 13 00 If your location is west of Greenwich 0 GMT the value should be minus For example the value for New York City U S A is 300 Eastern Standard Time being 5 hours behind GMT Note This parameter is disabled when the LOCAL_TIME_ZONE_POSIX parameter is specified Default Value 0 Web User Interface Reference Time Zone Page 82 DST_ENABLE...

Page 144: ...in which DST Summer Time starts Note This parameter is disabled when the LOCAL_TIME_ZONE_POSIX parameter is specified Value Range 1 12 Default Value 3 Web User Interface Reference Month Page 83 DST_START_ORDINAL_DAY Value Format Integer Description Specifies the number of the week on which DST Summer Time starts The actual start day is specified in DST_START_DAY_OF_WEEK For example to specify the ...

Page 145: ... disabled when the LOCAL_TIME_ZONE_POSIX parameter is specified Value Range 0 6 0 Sunday 1 Monday 2 Tuesday 3 Wednesday 4 Thursday 5 Friday 6 Saturday Default Value 0 Web User Interface Reference Day of Week Page 83 DST_START_TIME Value Format Integer Description Specifies the start time of DST Summer Time in minutes after 12 00 AM Note This parameter is disabled when the LOCAL_TIME_ZONE_POSIX par...

Page 146: ...econd Sunday specify 2 in this parameter and 0 in the next parameter Note This parameter is disabled when the LOCAL_TIME_ZONE_POSIX parameter is specified Value Range 1 5 1 the first week of the month 2 the second week of the month 3 the third week of the month 4 the fourth week of the month 5 the fifth week of the month Default Value 2 Web User Interface Reference Day of Week Page 85 DST_STOP_DAY...

Page 147: ...eb User Interface Reference Time Page 86 LOCAL_TIME_ZONE_POSIX Value Format String Description Specifies a IEEE 1003 1 POSIX compliant local time zone definition e g EST 5 00 00EDT 4 00 00 M4 1 0 2 00 00 M10 5 0 2 00 00 Note If this parameter is specified the following parameters are disabled and operation will be based on this parameter TIME_ZONE DST_ENABLE DST_OFFSET DST_START_MONTH DST_START_OR...

Page 148: ...ighest 2 alert 3 critical 4 error 5 warning 6 information lowest Default Value 0 SYSLOG_EVENT_CFG Value Format Integer Description Specifies the threshold of syslog events regarding configuration Note This setting is not applicable for the current version No logs will be sent to the syslog server even if values 1 6 are specified Value Range 0 6 Default Value 0 SYSLOG_EVENT_VOIP Value Format Intege...

Page 149: ... Value Range Max 127 characters IP address in dotted decimal notation or FQDN Default Value Empty string SYSLOG_PORT Value Format Integer Description Specifies the port number of the syslog server Value Range 1 65535 Default Value 514 SYSLOG_RTPSMLY_INTVL_ 1 8 Parameter Name Example SYSLOG_RTPSMLY_INTVL_1 SYSLOG_RTPSMLY_INTVL_2 SYSLOG_RTPSMLY_INTVL_8 Value Format Integer Description Specifies the ...

Page 150: ...nce Enable Firmware Update Page 124 FIRM_VER_EUDECT Value Format String Description Specifies the firmware version of the DECT system Note DECT is a widely used cordless phone system in Europe Changing this setting may require restarting the unit Value Range Max 5 characters nn nn n 0 9 Default Value 00 00 FIRM_VER_USDECT Value Format String Description Specifies the firmware version of the DECT 6...

Page 151: ...y require restarting the unit Value Range Max 255 characters Note The format must be RFC 1738 compliant as follows schema user password host port url path user must be less than 64 characters password must be less than 64 characters user password may be empty The total of schema and host port url path must be less than 128 characters port can be omitted if you do not need to specify the port numbe...

Page 152: ... Format Boolean Description Specifies whether the unit restarts automatically after pre provisioning has completed successfully using DHCP server option 66 For details see 1 1 5 4 Pre provisioning Setting Example Value Range Y Restart automatically N Do not restart automatically Default Value N PROVISION_ENABLE Value Format Boolean Description Specifies whether the unit is automatically configured...

Page 153: ...is included in this URL it will be replaced with the unit s MAC address in lower case If MAC is included in this URL it will be replaced with the unit s MAC address in upper case If MODEL is included in this URL it will be replaced with the unit s model name If fwver is included in this URL it will be replaced with the unit s firmware version If this URL ends with slash Config mac cfg is automatic...

Page 154: ...luded in this URL it will be replaced with the unit s MAC address in upper case If MODEL is included in this URL it will be replaced with the unit s model name If fwver is included in this URL it will be replaced with the unit s firmware version If this URL ends with slash MODEL cfg is automatically added at the end of the URL For example CFG_PRODUCT_FILE_PATH http host dir becomes CFG_PRODUCT_FIL...

Page 155: ...L it will be replaced with the unit s firmware version If this URL ends with slash sip cfg is automatically added at the end of the URL For example CFG_MASTER_FILE_PATH http host dir becomes CFG_MASTER_FILE_PATH http host dir sip cfg Default Value Empty string Note The URL specified by your phone system dealer may be preset in the unit Web User Interface Reference Master File URL Page 127 CFG_FILE...

Page 156: ...scription Specifies the encryption key password used to decrypt configuration files Note If the extension of the configuration file is e3c the configuration file will be decrypted using this key Value Range 32 byte characters Note If an empty string is set for this parameter decryption with this value is disabled Default Value Empty string CFG_FILE_KEY_LENGTH Value Format Integer Description Speci...

Page 157: ...tion files Value Range 1 40320 Default Value 10080 Web User Interface Reference Resync Interval Page 128 CFG_RTRY_INTVL Value Format Integer Description Specifies the period of time in minutes that the unit will retry checking for an update of the configuration files after a configuration file access error has occurred Note This setting is available only when CFG_CYCLIC is set to Y Value Range 1 1...

Page 158: ...for this setting is any value other than an empty string typically check sync or resync is set the unit will access the configuration files on the provisioning server when the SIP server sends an event to notify the unit If the value for this setting is an empty string the unit will not access the configuration files on the provisioning server even if the unit receives a synchronization notificati...

Page 159: ...ription Specifies the URL of the Auto Configuration Server for using TR 069 Note This parameter must be in the form of a valid HTTP or HTTPS URL as defined in RFC 3986 Value Range Max 256 characters Default Value Empty string Web User Interface Reference Management Server URL Page 129 ACS_USER_ID Value Format String Description Specifies the user ID for the Auto Configuration Server for using TR 0...

Page 160: ...nt must periodically send CPE information to the ACS Auto Configuration Server using the Inform method call Value Range Y Enable N Disable Default Value N PERIODIC_INFORM_INTERVAL Value Format Integer Description Specifies the interval length in seconds when the CPE must attempt to connect with the ACS and call the Inform method Note This setting is available only when PERIODIC_INFORM_ENABLE is se...

Page 161: ...AL must still be adhered to If absolute time is not available to the CPE its periodic Inform behavior must be the same as if the PERIODIC_INFORM_TIME parameter was set to the unknown time Time zones other than UTC are not supported Value Range 4 32 characters Default Value 0001 01 01T00 00 00Z unknown time CON_REQ_USER_ID Value Format String Description Specifies the username used to authenticate ...

Page 162: ... ANNEX_G_STUN_ENABLE is set to Y If the value for this setting is an empty string and ANNEX_G_STUN_ENABLE is set to Y the CPE must use the address of the ACS extracted from the host portion of the ACS URL Value Range Max 256 characters Default Value Empty string ANNEX_G_STUN_SERV_PORT Value Format Integer Description Specifies the port number of the STUN server for the CPE to send Binding Requests...

Page 163: ...ested by the STUN server When read this parameter returns an empty string regardless of the actual value Value Range Max 256 characters except and space Default Value Empty string ANNEX_G_STUN_MAX_KEEP_ALIVE Value Format Integer Description Specifies the maximum period in seconds that STUN Binding Requests must be sent by the CPE for the purpose of maintaining the binding in the Gateway This appli...

Page 164: ...ecifies the minimum time in seconds between Active Notifications resulting from changes to the UDPConnectionRequestAddress if Active Notification is enabled Value Range 0 65535 Default Value 0 4 4 Network Settings 4 4 1 IP Settings CONNECTION_TYPE Value Format Integer Description Specifies whether to assign the IP address automatically DHCP or manually static Note This setting is available only wh...

Page 165: ...YPE is set to 1 and when NW_SETTING_ENABLE is set to N Value Range Y Use USER_DNS1_ADDR or USER_DNS1_ADDR and USER_DNS2_ADDR N Receive DNS server address automatically Default Value N Phone User Interface Reference Configuring Settings from the Base Unit KX TGP55x only Handset Page 17 Web User Interface Reference Domain Name Server Page 67 STATIC_IP_ADDRESS Value Format String Description Specifie...

Page 166: ...ings from the Base Unit KX TGP55x only Handset Page 17 Web User Interface Reference Subnet Mask Page 68 STATIC_GATEWAY Value Format String Description Specifies the IP address of the default gateway for the network where the unit is connected Note This setting is available only when CONNECTION_TYPE is set to 0 and when NW_SETTING_ENABLE is set to N When you specify this parameter you must specify ...

Page 167: ...s in dotted decimal notation Default Value Empty string Phone User Interface Reference Configuring Settings from the Base Unit KX TGP55x only Handset Page 17 Web User Interface Reference DNS2 Page 69 4 4 2 DNS Settings DNS_QRY_PRLL Value Format Boolean Description Specifies the DNS query method as parallel or sequential Value Range Y Parallel N Sequential Note If set to Y the unit sends out all DN...

Page 168: ...first If the query fails the DNS servers specified in DNS1_ADDR and DNS2_ADDR will be queried Default Value N DNS1_ADDR Value Format String Description Specifies the IP address of the primary DNS server for your phone system dealer Value Range IP address in dotted decimal notation Default Value Empty string DNS2_ADDR Value Format String Description Specifies the IP address of the secondary DNS ser...

Page 169: ...Note This setting is available only when NW_SETTING_ENABLE is set to N Value Range 1 4094 Default Value 2 Phone User Interface Reference 2 1 3 VLAN Settings Page 37 Web User Interface Reference IP Phone VLAN ID Page 70 VLAN_PRI_IP_PHONE Value Format Integer Description Specifies the priority number for the unit Note This setting is available only when NW_SETTING_ENABLE is set to N Value Range 0 7 ...

Page 170: ...VLAN_PRI_PC KX TGP55x only Value Format Integer Description Specifies the priority number for the PC Note This setting is available only when NW_SETTING_ENABLE is set to N Value Range 0 7 Default Value 0 Phone User Interface Reference 2 1 3 VLAN Settings Page 37 Web User Interface Reference PC Priority KX TGP55x only Page 71 4 4 4 HTTP Settings HTTPD_PORTOPEN_AUTO Value Format Boolean Description ...

Page 171: ...hat you specify 1 for this setting However if the HTTP server does not function well with HTTP 1 0 try changing the setting 0 Default Value 1 Web User Interface Reference HTTP Version Page 72 HTTP_USER_AGENT Value Format String Description Specifies the text string to send as the user agent in the header of HTTP requests Value Range Max 40 characters Note An empty string is not allowed If mac is i...

Page 172: ...ise certificate verification is enabled In this case the validity of the server name will be verified in addition to the items verified when 1 is set Default Value 0 CFG_ROOT_CERTIFICATE_PATH Value Format String Description Specifies the URI of the root certificate Note Changing this setting may require restarting the unit Value Range Max 255 characters Note The format must be RFC 1738 compliant a...

Page 173: ...server Value Range 10 86400 Default Value 60 TIME_QUERY_INTVL Value Format Integer Description Specifies the interval in seconds between synchronizations with the NTP server Value Range 10 86400 Default Value 43200 Web User Interface Reference Synchronization Interval Page 82 4 4 6 STUN Settings STUN_SERV_ADDR Value Format String Description Specifies the IP address or FQDN of the STUN server Valu...

Page 174: ...RT Value Format Integer Description Specifies the port number of the secondary STUN server Value Range 1 65535 Default Value 3478 4 4 7 Miscellaneous Network Settings NW_SETTING_ENABLE Value Format Boolean Description Specifies whether to enable the network settings from the base unit and handsets Note If you change this setting to N when the network settings with the exception of HOST_NAME in 4 4...

Page 175: ...work Settings Time Adjust Settings Multi Number Settings Value 0 2 1 3 4 5 6 7 Enable Enable Disable Disable Enable Disable Enable Disable Disable Disable Disable Disable Enable Enable Enable Disable Enable Enable Enable Disable Enable Disable Disable Enable Default Value 0 4 5 Telephone Settings 4 5 1 Multi Number Settings INCOMING_CALL_GROUP_ 1 8 Parameter Name Example INCOMING_CALL_GROUP_1 INCO...

Page 176: ...UTGOING_CALL_LINE_HS6 Value Format Comma separated Integer Description Specifies which lines 1 8 can be seized when going off hook to make a call for each handset using 8 whole numbers 0 or 1 separated by commas Value Range 0 Disable 1 Enable Note The format must be x x x x x x x x x line numbers 1 to 8 starting from the left If you set all the values for the lines to 0 in this format calls cannot...

Page 177: ...umbers 0 or 1 separated by commas Value Range 0 Disable 1 Enable Note The format must be x x x x x x x x x line numbers 1 to 8 starting from the left 1 must be specified only once as a line that can be seized automatically when going off hook in this format If the line specified in this parameter is not specified as a line that can be seized for the corresponding handset in OUTGOING_CALL_LINE_HS 1...

Page 178: ... host part for example conference example com Note Availability depends on your phone system Value Range Max 127 characters Default Value Empty string Web User Interface Reference Conference Server Address Page 108 EMERGENCY_CALL 1 5 Parameter Name Example EMERGENCY_CALL1 EMERGENCY_CALL2 EMERGENCY_CALL3 EMERGENCY_CALL4 EMERGENCY_CALL5 Value Format String Description Specifies the phone numbers use...

Page 179: ... key was pressed dialing will start Value Range 3 10 Default Value 5 Web User Interface Reference Inter digit Timeout Page 109 VM_SUBSCRIBE_ENABLE Value Format Boolean Description Specifies whether to send the SUBSCRIBE request to a voice mail server Note Your phone system must support voice mail Value Range Y Send the SUBSCRIBE request N Do not send the SUBSCRIBE request Default Value N Web User ...

Page 180: ... 4 whole numbers on 1 off 1 on 2 off 2 separated by commas Value Range 0 5000 0 Infinite time Note The unit will play the tone for the duration of the first value stop it for the duration of the second value play it for the duration of the third value and then stop it for the duration of the last value The whole sequence will then repeat For example if the value for this setting is 100 100 0 0 the...

Page 181: ...lue Range 0 200 1000 0 No tone Default Value 440 480 Web User Interface Reference Tone Frequencies Page 119 RINGING_TONE_TIMING Value Format Comma separated Integer Description Specifies the pattern in milliseconds of ringback tones using 4 whole numbers on 1 off 1 on 2 off 2 separated by commas Value Range 0 5000 0 Infinite time Default Value 2000 4000 2000 4000 Web User Interface Reference Tone ...

Page 182: ...es using 2 whole numbers separated by a comma Value Range 0 200 1000 0 No tone Default Value 480 620 Web User Interface Reference Tone Frequencies Page 120 REORDER_TONE_TIMING Value Format Comma separated Integer Description Specifies the pattern in milliseconds of reorder tones using 8 whole numbers on 1 off 1 on 2 off 2 on 3 off 3 on 4 off 4 separated by commas Value Range 0 5000 0 Infinite time...

Page 183: ... Default Value 30 Web User Interface Reference Start Time Page 121 BELL_CORE_PATTERN1_TIMING Value Format Comma separated Integer Description Specifies the cadence in milliseconds of pattern ID 1 described in the LSSGR GR 506 CORE Signaling for Analog Interfaces section 14 using 2 whole numbers separated by a comma Value Range 0 5000 0 Infinite time Default Value 2000 4000 BELL_CORE_PATTERN2_TIMIN...

Page 184: ...ted by commas Value Range 0 5000 0 Infinite time Default Value 300 200 1000 200 300 4000 BELL_CORE_PATTERN5_TIMING Value Format Integer Description Specifies the cadence in milliseconds of pattern ID 5 described in the LSSGR GR 506 CORE Signaling for Analog Interfaces section 14 Value Range 0 5000 0 Infinite time Default Value 500 RINGTONE_183_180_ENABLE Value Format Boolean Description Specify wh...

Page 185: ... law G726 32 G 726 32k G729A PCMU G 711 µ law Empty string Default Value G722 for SDP_CODEC0_1 to SDP_CODEC0_8 PCMA for SDP_CODEC1_1 to SDP_CODEC1_8 G726 32 for SDP_CODEC2_1 to SDP_CODEC2_8 G729A for SDP_CODEC3_1 to SDP_CODEC3_8 PCMU for SDP_CODEC4_1 to SDP_CODEC4_8 Web User Interface Reference First CODEC Page 101 Second CODEC Page 102 Third CODEC Page 102 Fourth CODEC Page 103 Fifth CODEC Page 1...

Page 186: ...ersion only the value 0 is supported Value Range 0 1 255 0 No parameter specification 1 255 Audio channels Default Value 0 SDP_PTYPE 0 4 _ 1 8 Parameter Name Example SDP_PTYPE0_1 SDP_PTYPE0_2 SDP_PTYPE0_8 SDP_PTYPE1_1 SDP_PTYPE1_2 SDP_PTYPE1_8 SDP_PTYPE4_1 SDP_PTYPE4_2 SDP_PTYPE4_8 Value Format Integer Description Specifies the payload type number with SDP_PTYPEx_y for the corresponding encoding n...

Page 187: ...lt Value 1 CODEC_G729_PARAM Value Format Integer Description Specifies whether to add an attribute line a fmtp 18 annexb no to SDP when SDP_CODECx_y x priority y line number is set to G729A Note Changing this setting may require restarting the unit Value Range 0 Do not add a fmtp 18 annexb no 1 Add a fmtp 18 annexb no Default Value 0 4 6 2 RTP Settings TOS_RTP_ 1 8 Parameter Name Example TOS_RTP_1...

Page 188: ...00 00 you must specify here the fourfold decimal value for 2 bits shifted left The following listing shows the DSCP level of DiffServ and the corresponding decimal value to be specified in this parameter Best Effort default 000 000 00 0 AF11 DSCP 10 001 010 00 40 AF12 DSCP 12 001 100 00 48 AF13 DSCP 14 001 110 00 56 AF21 DSCP 18 010 010 00 72 AF22 DSCP 20 010 100 00 80 AF23 DSCP 22 010 110 00 88 A...

Page 189: ... 50 10 ms Note This setting is subject to the following conditions This value must be greater than NOM_DELAY This value must be greater than MIN_DELAY NOM_DELAY must be greater than or equal to MIN_DELAY Default Value 20 Web User Interface Reference Maximum Delay Page 99 MIN_DELAY_ 1 8 Parameter Name Example MIN_DELAY_1 MIN_DELAY_2 MIN_DELAY_8 Value Format Integer Description Specifies the minimum...

Page 190: ...r Interface Reference Initial Delay Page 100 RTP_PORT_MIN Value Format Integer Description Specifies the lowest port number that the unit will use for RTP packets Note If port numbers are specified in Channel 1 3 in 3 4 5 3 External RTP Port in the Web user interface this setting is ignored and the corresponding external RTP port is enabled Value Range 1024 59598 even number only Note The value fo...

Page 191: ...at Integer Description Specifies the interval in milliseconds between transmissions of RTP packets Value Range 20 30 40 Default Value 20 Web User Interface Reference RTP Packet Time Page 96 TOS_RTCP_ 1 8 Parameter Name Example TOS_RTCP_1 TOS_RTCP_2 TOS_RTCP_8 Value Format Integer Description Specifies the value to be stored in the ToS Type of Service field in the IP header of RTCP packets as a DSC...

Page 192: ...ce Reference DTMF Type Page 100 OUTBANDDTMF_VOL Value Format Integer Description Specifies the volume in decibels dB of the DTMF tone using RFC 2833 Value Range 63 0 Default Value 5 TELEVENT_PTYPE_ 1 8 Parameter Name Example TELEVENT_PTYPE_1 TELEVENT_PTYPE_2 TELEVENT_PTYPE_8 Value Format Integer Description Specifies the RFC 2833 payload type for DTMF tones Note This setting is available only when...

Page 193: ...t in SDP Default Value Y Web User Interface Reference Supports RFC 2543 c 0 0 0 0 Page 101 DTMF_RELAY_ 1 8 Parameter Name Example DTMF_RELAY_1 DTMF_RELAY_2 DTMF_RELAY_8 Value Format Boolean Description Selects whether DTMF tones are sent in the SIP INFO message Value Range Y N Note If set to Y DTMF tones will be sent in the SIP INFO message If set to N the method selected in OUTBANDDTMF_ 1 8 will ...

Page 194: ...N_NOT_MATCH_ENABLE_ 1 8 Parameter Name Example DIAL_PLAN_NOT_MATCH_ENABLE_1 DIAL_PLAN_NOT_MATCH_ENABLE_2 DIAL_PLAN_NOT_MATCH_ENABLE_8 Value Format Boolean Description Specifies whether to enable dial plan filtering so that a call is not made when the dialed number does not match any of the dial formats specified in DIAL_PLAN_ 1 8 Value Range Y Enable dial plan filtering N Disable dial plan filteri...

Page 195: ...t to N the SIP server will control the line by using a standard signaling method If this value is not specified it is treated as N Default Value N Web User Interface Reference Enable Shared Call Page 111 SHARED_USER_ID_ 1 8 Parameter Name Example SHARED_USER_ID_1 SHARED_USER_ID_2 SHARED_USER_ID_8 Value Format String Description Specifies the unique ID used by the SIP server when SHARED_CALL_ENABLE...

Page 196: ...ce Reference Synchronize Do Not Disturb and Call Forward Page 112 PRIVACY_MODE_ 1 8 Parameter Name Example PRIVACY_MODE_1 PRIVACY_MODE_2 PRIVACY_MODE_8 Value Format Boolean Description Specifies whether to enable privacy mode which prohibits another handset or base unit from barging in on a conversation Value Range Y Enable privacy mode N Disable privacy mode Note If set to Y the conversation cann...

Page 197: ...If MAC is included in this parameter it will be replaced with the unit s MAC address in upper case If MODEL is included in this parameter it will be replaced with the unit s model name If fwver is included in this parameter it will be replaced with the firmware version of the unit Default Value Panasonic_ MODEL fwver mac Web User Interface Reference SIP User Agent Page 86 SIP_AUTHID_ 1 8 Parameter...

Page 198: ...1 Note The SIP port number for each line must be unique Default Value 5060 for SIP_SRC_PORT_1 5070 for SIP_SRC_PORT_2 5080 for SIP_SRC_PORT_3 5090 for SIP_SRC_PORT_4 5100 for SIP_SRC_PORT_5 5110 for SIP_SRC_PORT_6 5120 for SIP_SRC_PORT_7 5130 for SIP_SRC_PORT_8 Web User Interface Reference Source Port Page 91 SIP_PRXY_ADDR_ 1 8 Parameter Name Example SIP_PRXY_ADDR_1 SIP_PRXY_ADDR_2 SIP_PRXY_ADDR_8...

Page 199: ...FQDN Default Value Empty string Web User Interface Reference Registrar Server Address Page 89 SIP_RGSTR_PORT_ 1 8 Parameter Name Example SIP_RGSTR_PORT_1 SIP_RGSTR_PORT_2 SIP_RGSTR_PORT_8 Value Format Integer Description Specifies the port number to use for communication with the SIP registrar server Value Range 1 65535 Default Value 5060 Web User Interface Reference Registrar Server Port Page 89 ...

Page 200: ...tion Specifies the percentage of the expires value after which to refresh registration by sending a new REGISTER message in the same dialog Value Range 1 100 Default Value 90 SIP_SESSION_TIME_ 1 8 Parameter Name Example SIP_SESSION_TIME_1 SIP_SESSION_TIME_2 SIP_SESSION_TIME_8 Value Format Integer Description Specifies the length of time in seconds that the unit waits before terminating SIP session...

Page 201: ...own below ToS field Precedence 3bits Type of Service 4bits Currently unused 1bit 7 6 5 4 3 2 1 0 DS field DSCP 6bits Currently unused 2bits 7 6 5 4 3 2 1 0 The ToS field consists of a 3 bit precedence a 4 bit type of service and a 1 bit unused field The DS filed consists of a 6 bit DSCP and a 2 bit unused field Document Version 2013 02 Administrator Guide 201 4 7 2 SIP Settings ...

Page 202: ... 00 120 AF41 DSCP 34 100 010 00 136 AF42 DSCP 36 100 100 00 144 AF43 DSCP 38 100 110 00 152 CS1 ToS 1 001 000 00 32 CS2 ToS 2 010 000 00 64 CS3 ToS 3 011 000 00 96 CS4 ToS 4 100 000 00 128 CS5 ToS 5 101 000 00 160 CS6 ToS 6 110 000 00 192 CS7 ToS 7 111 000 00 224 EF Expedited Forwarding DSCP 46 101 110 00 184 Default Value 0 Web User Interface Reference SIP Packet QoS DSCP Page 94 SIP_2NDPROXY_ADD...

Page 203: ...en SIP_RGSTR_ADDR_ 1 8 is specified in IP address notation Value Range IP address in dotted decimal notation Default Value Empty string SIP_2NDRGSTR_PORT_ 1 8 Parameter Name Example SIP_2NDRGSTR_PORT_1 SIP_2NDRGSTR_PORT_2 SIP_2NDRGSTR_PORT_8 Value Format Integer Description Specifies the port number to use for communication with the secondary SIP registrar server Value Range 1 65535 Default Value ...

Page 204: ...8 Parameter Name Example INVITE_RTXN_1 INVITE_RTXN_2 INVITE_RTXN_8 Value Format Integer Description Specifies the number of times that INVITE requests are retransmitted when no reply is received from the server Value Range 1 6 Default Value 6 Web User Interface Reference INVITE Retry Count Page 93 OTHER_RTXN_ 1 8 Parameter Name Example OTHER_RTXN_1 OTHER_RTXN_2 OTHER_RTXN_8 Value Format Integer De...

Page 205: ... SRV and A records If set to N the unit will not try to use the other SIP servers Default Value Y SIP_FOVR_MAX_ 1 8 Parameter Name Example SIP_FOVR_MAX_1 SIP_FOVR_MAX_2 SIP_FOVR_MAX_8 Value Format Integer Description Specifies the maximum number of servers including the first normal server used in the fail over process Value Range 1 4 Default Value 2 SIP_DNSSRV_ENA_ 1 8 Parameter Name Example SIP_...

Page 206: ...ption Specifies a prefix to add to the domain name when performing a DNS SRV lookup using UDP Note This setting is available only when SIP_DNSSRV_ENA_ 1 8 is set to Y Value Range Max 32 characters Default Value _sip _udp Web User Interface Reference SRV lookup Prefix for UDP Page 92 SIP_TCP_SRV_PREFIX_ 1 8 Parameter Name Example SIP_TCP_SRV_PREFIX_1 SIP_TCP_SRV_PREFIX_2 SIP_TCP_SRV_PREFIX_8 Value ...

Page 207: ...g 100rel will not be used Default Value N Web User Interface Reference Supports 100rel RFC 3262 Page 95 SIP_18X_RTX_INTVL_ 1 8 Parameter Name Example SIP_18X_RTX_INTVL_1 SIP_18X_RTX_INTVL_2 SIP_18X_RTX_INTVL_8 Value Format Integer Description Specifies the retransmission interval in seconds for 18x responses Value Range 0 1 600 0 Disable Default Value 0 SIP_PRSNC_ADDR_ 1 8 Parameter Name Example S...

Page 208: ...s of the secondary presence server Note This setting is available only when SIP_PRSNC_ADDR_ 1 8 is specified in IP address notation Value Range IP address in dotted decimal notation Default Value Empty string SIP_2NDPRSNC_PORT_ 1 8 Parameter Name Example SIP_2NDPRSNC_PORT_1 SIP_2NDPRSNC_PORT_2 SIP_2NDPRSNC_PORT_8 Value Format Integer Description Specifies the port number to use for communication w...

Page 209: ...before shutting down Note If set to Y registration cancelation is enabled If set to N registration cancelation is disabled even when the SIP stack is shutting down Default Value N PORT_PUNCH_INTVL_ 1 8 Parameter Name Example PORT_PUNCH_INTVL_1 PORT_PUNCH_INTVL_2 PORT_PUNCH_INTVL_8 Value Format Integer Description Specifies the interval in seconds between transmissions of the Keep Alive packet to t...

Page 210: ...lt Value 10 REG_RTX_INTVL_ 1 8 Parameter Name Example REG_RTX_INTVL_1 REG_RTX_INTVL_2 REG_RTX_INTVL_8 Value Format Integer Description Specifies the interval in seconds between transmissions of the REGISTER request when a registration results in failure server no reply or error reply Value Range 10 86400 Default Value 10 SIP_P_PREFERRED_ID_ 1 8 Parameter Name Example SIP_P_PREFERRED_ID_1 SIP_P_PRE...

Page 211: ... SIP URI in SIP messages Value Range Y Add user phone N Do not add user phone Note SIP URI example sip 1111 tokyo example com user phone when set to Y sip 1111 tokyo example com when set to N Default Value N SDP_USER_ID_ 1 8 Parameter Name Example SDP_USER_ID_1 SDP_USER_ID_2 SDP_USER_ID_8 Value Format String Description Specifies the user ID used in the o line field of SDP Value Range Max 32 chara...

Page 212: ...terface Reference Outbound Proxy Server Address Page 90 SIP_OUTPROXY_PORT_ 1 8 Parameter Name Example SIP_OUTPROXY_PORT_1 SIP_OUTPROXY_PORT_2 SIP_OUTPROXY_PORT_8 Value Format Integer Description Specifies the port number to use for communication with the SIP outbound proxy server Value Range 1 65535 Default Value 5060 Web User Interface Reference Outbound Proxy Server Port Page 90 SIP_TRANSPORT_ 1...

Page 213: ... name 2 Do not send a display name Default Value 1 SIP_ANM_USERNAME_ 1 8 Parameter Name Example SIP_ANM_USERNAME_1 SIP_ANM_USERNAME_2 SIP_ANM_USERNAME_8 Value Format Integer Description Specifies the text string to set as the user name in the From header when making anonymous calls Value Range 0 Use normal user name 1 Use anonymous for user name 2 Do not send a user name Default Value 0 SIP_ANM_HO...

Page 214: ...it also receives SIP messages from the source address stored in the SIP outbound proxy server Default Value N Web User Interface Reference Enable SSAF SIP Source Address Filter Page 96 SIP_RCV_DET_HEADER_ 1 8 Parameter Name Example SIP_RCV_DET_HEADER_1 SIP_RCV_DET_HEADER_2 SIP_RCV_DET_HEADER_8 Value Format Boolean Description Specifies whether to check the username part of the SIP URI in the To he...

Page 215: ...e characters that are not allowed for this setting you must specify this setting and then LINE_ID_ 1 8 Value Range Max 24 characters consisting of 0 9 and Note No other characters are allowed Default Value Empty string Web User Interface Reference Phone Number Page 88 LINE_ID_ 1 8 Parameter Name Example LINE_ID_1 LINE_ID_2 LINE_ID_8 Value Format String Description Specifies the unique ID used by t...

Page 216: ... Max 8 characters consisting of 0 9 and Note No other characters are allowed Default Value Empty string is deleted COUNTRY_CALLING_CODE Value Format String Description Specifies the country area calling code to be used for comparative purposes when dialing a number from the incoming call log that contains a symbol Value Range Max 8 characters consisting of 0 9 Default Value Empty string NATIONAL_A...

Page 217: ...es whether to add the port parameter to Request Line in the initial SIP request Value Range Y Add the port parameter N Do not add the port parameter Note Request Line Request URI of REGISTER example Request Line REGISTER sip 192 168 0 10 5060 SIP 2 0 when set to Y Request Line REGISTER sip 192 168 0 10 SIP 2 0 when set to N Default Value Y SIP_ADD_RPORT_ 1 8 Parameter Name Example SIP_ADD_RPORT_1 ...

Page 218: ...ethod 2 Use either the UPDATE or re INVITE request method UPDATE takes priority over re INVITE Default Value 0 VOICE_MESSAGE_AVAILABLE Value Format Boolean Description Selects how the existence of voice messages is determined when a Messages Waiting yes message is received Value Range Y Determines that voice messages exist when Messages Waiting yes is received with a Voice Message line included N ...

Page 219: ...P_FOVR_DURATION_1 SIP_FOVR_DURATION_2 SIP_FOVR_DURATION_8 Value Format Integer Description Specifies the number of transmission times for the REGISTER method at the Failover destination Value Range 0 10 Default Value 0 SIP_ADD_ROUTE_ 1 8 Parameter Name Example SIP_ADD_ROUTE_1 SIP_ADD_ROUTE_2 SIP_ADD_ROUTE_8 Value Format Boolean Description Specifies whether or not to add Route headers when setting...

Page 220: ...ils about setting up the parameters necessary for using TR 069 see 3 8 4 Management Server and 4 3 6 Management Server Settings Notice Settings that are configured using TR 069 can also be configured using the standard configuration file Therefore take care that settings do not overlap when using both configuration methods together Settings configured using TR 069 Requirement Parameter Name Ref TR...

Page 221: ...erver STUNMinim umKeepAlivePeriod ANNEX_G_STUN_MIN_KEEP_AL IVE Page 163 TR 106 Device ManagementServer UDPConne ctionRequestAddressNotificationLimit UDP_CON_REQ_ADDR_NOTIFY_ LIMIT Page 164 TR 104 Device VoiceService 1 VoiceProfile n RTP RTCP TxRepeatInterval RTCP_INTVL_ 1 8 Page 189 TR 104 Device VoiceService 1 VoiceProfile 1 RTP LocalPortMin RTP_PORT_MIN Page 190 TR 104 Device VoiceService 1 Voic...

Page 222: ... 203 TR 104 Device VoiceService 1 VoiceProfile n SIP TimerT2 SIP_TIMER_T2_ 1 8 Page 204 TR 104 Device VoiceService 1 VoiceProfile n SIP InviteExpires SIP_INVITE_EXPIRE_ 1 8 Page 218 TR 104 Device VoiceService 1 VoiceProfile n SIP EventSubscribe i Notifier SIP_PRSNC_ADDR_ 1 8 Page 207 TR 104 Device VoiceService 1 VoiceProfile n SIP EventSubscribe i NotifierPort SIP_PRSNC_PORT_ 1 8 Page 208 TR 104 D...

Page 223: ...eter Configuration File Parameter TR 104 Device VoiceService 1 VoiceProfile n Line 1 CallingFeatures CallerIDName DISPLAY_NAME_ 1 8 Page 216 Document Version 2013 02 Administrator Guide 223 4 8 Setting Configuration File Parameters Using TR 069 ...

Page 224: ...224 Administrator Guide Document Version 2013 02 4 8 Setting Configuration File Parameters Using TR 069 ...

Page 225: ...ction 5 Useful Telephone Functions This section explains phone number settings for the base unit or handsets dial plan and phonebook import export function Document Version 2013 02 Administrator Guide 225 ...

Page 226: ...o share a common phone number You can program this table using Web user interface programming see 3 7 1 1 Grouping Handset Handset selection for receiving calls For details about configuring these settings by configuration file programming see 4 5 1 Multi Number Settings Grouping Handset Handset selection for receiving calls Line No Phone Number Handset No Base 1 2 3 4 5 6 1 1111 ü 2 2222 ü 3 3333...

Page 227: ...k with handset 2 line 2 is seized and dialed by default Line 1 and line 3 can also be seized and dialed Case 3 When a user goes off hook with handset 3 line 3 is seized and dialed by default Line 1 and line 2 can also be seized and dialed Note You can make a call with one of the phone numbers other than the default phone number For details about the operations refer to the User Guide or Quick Guid...

Page 228: ...ata from the e mail software to a program such as Microsoft Excel edit it as necessary and then import the exported data into the unit For details about the operation see 5 2 3 Exporting Data from Microsoft Outlook Microsoft Outlook Microsoft Excel Phonebook data B A C Backing up Phonebook Data You can export the phonebook data from the unit to a PC and keep the file as a backup in case of data lo...

Page 229: ... the phone number An entry in the phonebook data is represented in text as name TAB phone number line break Any data after the phone number is ignored The text data can be edited using any text editing software that supports UTF 16 encoding with a BOM and little endian byte ordering When you save the text file it must be saved using the same format or the text might become garbled Phonebook Data i...

Page 230: ...ne tab and then click Export Phonebook 2 In Export Phonebook select the base unit KX TGP55x only or the handset that you want to export data from 3 Click Export 4 On the Now Processing File Data screen click the text HERE in the displayed message or wait until File Download window appears Note Depending on the security settings of your Web browser pop up menus might be blocked If the file cannot b...

Page 231: ... can contain up to 16 characters The phone number can contain up to 32 digits Phonebook entries exceeding the characters or digits limits cannot be imported properly If the export is interrupted by an operation on the base unit KX TGP55x only or handset only the data that has been successfully exported before the interruption is exported to a file 5 2 2 Editing with Microsoft Excel You can edit ex...

Page 232: ...elect Tab for Delimiters and then click Next 6 On the Text Import Wizard Step 3 of 3 window select all columns in Data preview select Text in Column data format and then click Finish The TSV file will be opened Note Phone numbers must be treated as text strings Otherwise a 0 at the beginning of a phone number might disappear when exported 232 Administrator Guide Document Version 2013 02 5 2 2 Edit...

Page 233: ...der and then enter the file name to export the data to 6 Click OK 7 On the Export to a File window click Next 8 Click Map Custom Fields 9 Clear all items in the To list by clicking Clear Map Then drag only Last Name and Business Phone from the From list to the To list and click OK 10 On the Export to a File window click Finish The data will be exported Note You can export data from Microsoft Outlo...

Page 234: ...rts Does the user dial the subsequent digit before the inter digit timer expires Has Call Even If Dial Plan Does Not Match been set to Yes The call is initiated The call is denied Does the dialed number of digits exceed the number of digits up to 2 characters before in the dial plan Does the user press the key The inter digit timer starts Does the user dial the subsequent digit before the inter di...

Page 235: ...0 9 Example 123 If the dialed phone number is 123 the call is made immediately Wildcard X x Example 12xxxxx If the dialed phone number is 12 followed by any 5 digit number the call is made immediately Range Example 123 If the dialed phone number is either one of 1 2 or 3 the call is made immediately Subrange Example 1 5 If the dialed phone number is 1 2 3 4 or 5 the call is made immediately A subr...

Page 236: ...xxxxxxxxx Complete Match Example 2346789 11 01 2 9 xx 2 9 xxxxxxxxx If the dialed phone number is 211 911 and so on the call is made immediately Example 2346789 11 01 2 9 xx 2 9 xxxxxxxxx If the dialed phone number is 2123456789 5987654321 and so on the call is made immediately Partial Match when the dial plan contains Example 2346789 11 01 2 9 xx 2 9 xxxxxxxxx If the dialed phone number is 01254 ...

Page 237: ...es If the dialed phone number is 21234567 598765432 and so on when Call Even If Dial Plan Does Not Match is set to No the call is denied No Match Example 2346789 11 01 2 9 xx 2 9 xxxxxxxxx If the dialed phone number is 0011 1011 and so on when Call Even If Dial Plan Does Not Match is set to Yes the call is made after the inter digit timer expires If the dialed phone number is 0011 1011 and so on w...

Page 238: ...238 Administrator Guide Document Version 2013 02 5 3 1 Dial Plan Settings ...

Page 239: ...Section 6 Firmware Update This section explains how to update the firmware of the unit Document Version 2013 02 Administrator Guide 239 ...

Page 240: ...irmware Version Number for North America Model In a configuration file specify the new version number of the North America model in FIRM_VER_USDECT Automatic Update In a configuration file add the line FIRM_UPGRADE_AUTO Y In the Web user interface click the Maintenance tab click Firmware Maintenance and then select Automatic for Update Type Firmware Server URL In a configuration file specify the U...

Page 241: ...tart the unit to execute firmware update immediately For details about downloading configuration files see 1 1 6 4 Downloading Configuration Files 6 4 Local Firmware Update When an updated version of the firmware is provided on a Web site or other means you can perform the firmware update manually using Web user interface programming For details about the local firmware update see 3 8 2 Local Firm...

Page 242: ...242 Administrator Guide Document Version 2013 02 6 4 Local Firmware Update ...

Page 243: ...Section 7 Troubleshooting This section provides information about troubleshooting Document Version 2013 02 Administrator Guide 243 ...

Page 244: ...modem router hub base unit and PC Then turn the devices back on one at a time in this order modem router hub base unit PC If you cannot access Internet Web pages using your PC check to see if your phone system is having connection issues in your area Check the VoIP status in the Web user interface and confirm that each line is registered properly see To check the setting status in the Web user int...

Page 245: ... equipment First shut down your modem router hub base unit and PC Then turn the devices back on one at a time in this order modem router hub base unit PC If you cannot access Internet Web pages using your PC check to see if your phone system is having connection issues in your area Check the VoIP status in the Web user interface and confirm that each line is registered properly see To check the se...

Page 246: ...ons soft key icons are shown in English alphabet Base unit KX TGP55x only MENU middle soft key 5 0 1 Handset MENU center of joystick 5 0 1 In cases when buttons soft key icons are shown in symbols pictures Base unit KX TGP55x only middle soft key 5 0 1 Handset center of joystick 5 0 1 Then check the IP addresses of the other devices on your local network If necessary change the unit s static IP ad...

Page 247: ...e Web user interface see 3 7 1 Multi Number Settings Check Call Control for each line in the Telephone tab in the Web user interface If Do Not Disturb is set to Yes the base unit or handset does not receive calls see 3 7 3 3 Call Features If Unconditional Enable Call Forward is set to Yes the base unit or handset does not receive calls see 3 7 3 4 Call Forward If Block Anonymous Call is set to Yes...

Page 248: ...er interface see 3 7 1 Multi Number Settings Check Call Control for each line in the Telephone tab in the Web user interface If Do Not Disturb is set to Yes the base unit or handset does not receive calls see 3 7 3 3 Call Features If Unconditional Enable Call Forward is set to Yes the base unit or handset does not receive calls see 3 7 3 4 Call Forward If Block Anonymous Call is set to Yes the bas...

Page 249: ... the firewall and port forwarding settings on the router see 1 1 10 Other Network Settings Check Multi Number Settings in the Telephone tab in the Web user interface see 3 7 1 Multi Number Settings If 3 calls are being handled by the base unit and or handsets simultaneously a new call cannot be made from the unit For details about settings consult your network administrator or phone system dealer ...

Page 250: ...tting status in the Web user interface 1 Click the Status tab and then click Network Status to check the network settings 2 Check the status displayed 3 Click VoIP Status to check the VoIP settings 4 Check the status displayed To send the system logs of specified events to the syslog server 1 Set the following parameters to specify your PC Windows Linux operating system etc as the syslog server SY...

Page 251: ...Section 8 Configuration File Examples This section provides examples of the configuration files Document Version 2013 02 Administrator Guide 251 ...

Page 252: ... or FQDN of SIP registrar server proxy server SIP_RGSTR_ADDR_1 registrar example com SIP_PRXY_ADDR_1 proxy example com IP Address or FQDN of SIP presence server SIP_PRSNC_ADDR_1 presenceserver example com Enables DNS SRV lookup SIP_DNSSRV_ENA_1 Y ID password for SIP authentication SIP_AUTHID_1 SIP_User SIP_PASS_1 SIP_Password Some Timer Settings Expiration time of SIP registration 1 hour REG_EXPIR...

Page 253: ...tting already has the desired value changing or specifying a value is unnecessary and the setting can be omitted Comprehensive Example PCC Standard Format File DO NOT CHANGE THIS LINE This is a sample configuration file Most of the parameters below are just default values System Settings Login Account Settings ADMIN_ID Jones ADMIN_PASS HCeDUg4GqqDF9Jpl USER_ID Smith USER_PASS lhQ8B5hqoHgOlaAu Syst...

Page 254: ...TANDARD_FILE_PATH http provisioning example com Config mac cfg CFG_PRODUCT_FILE_PATH CFG_MASTER_FILE_PATH http provisioning example com ConfigCommon cfg CFG_FILE_KEY1 Not to overwrite factory default key CFG_FILE_KEY2 CFG_FILE_KEY3 CFG_FILE_KEY_LENGTH 128 CFG_CYCLIC N CFG_CYCLIC_INTVL 10080 CFG_RTRY_INTVL 30 CFG_RESYNC_TIME CFG_RESYNC_FROM_SIP check sync Network Settings IP Settings CONNECTION_TYP...

Page 255: ...ING_CALL_LINE_HS1 1 1 1 1 1 1 1 1 OUTGOING_CALL_LINE_HS2 1 1 1 1 1 1 1 1 OUTGOING_CALL_LINE_HS3 1 1 1 1 1 1 1 1 OUTGOING_CALL_LINE_HS4 1 1 1 1 1 1 1 1 OUTGOING_CALL_LINE_HS5 1 1 1 1 1 1 1 1 OUTGOING_CALL_LINE_HS6 1 1 1 1 1 1 1 1 OUTGOING_CALL_LINE_BS 1 1 1 1 1 1 1 1 DEFAULT_LINE_SELECT_HS1 1 0 0 0 0 0 0 0 DEFAULT_LINE_SELECT_HS2 1 0 0 0 0 0 0 0 DEFAULT_LINE_SELECT_HS3 1 0 0 0 0 0 0 0 DEFAULT_LINE_...

Page 256: ... 30 BELL_CORE_PATTERN1_TIMING 2000 4000 BELL_CORE_PATTERN2_TIMING 800 400 800 4000 BELL_CORE_PATTERN3_TIMING 400 200 400 200 800 4000 BELL_CORE_PATTERN4_TIMING 300 200 1000 200 300 4000 BELL_CORE_PATTERN5_TIMING 500 VoIP Settings Codec Settings SDP_CODEC0_1 G722 SDP_CODEC1_1 PCMA SDP_CODEC2_1 G726 32 SDP_CODEC3_1 G729A SDP_CODEC4_1 PCMU SDP_CKRTE0_1 8000 SDP_CKRTE1_1 8000 SDP_CKRTE2_1 8000 SDP_CKR...

Page 257: ...wver mac SIP_AUTHID_1 SIP1234567890 SIP_PASS_1 APDs8S2ja0afAMO72 SIP_SRC_PORT_1 5060 SIP_PRXY_ADDR_1 proxy example com SIP_PRXY_PORT_1 5060 SIP_RGSTR_ADDR_1 registrar example com SIP_RGSTR_PORT_1 5060 SIP_SVCDOMAIN_1 example com REG_EXPIRE_TIME_1 3600 REG_INTERVAL_RATE_1 90 SIP_SESSION_TIME_1 0 TOS_SIP_1 0 SIP_2NDPROXY_ADDR_1 SIP_2NDPROXY_PORT_1 5060 SIP_2NDRGSTR_ADDR_1 SIP_2NDRGSTR_PORT_1 5060 SI...

Page 258: ...T_1 0 SIP_ANM_DISPNAME_1 1 SIP_ANM_USERNAME_1 0 SIP_ANM_HOSTNAME_1 N SIP_DETECT_SSAF_1 N SIP_RCV_DET_HEADER_1 N SIP_CONTACT_ON_ACK_1 N PHONE_NUMBER_1 1234567890 LINE_ID_1 DISPLAY_NAME_1 1234567890 INTERNATIONAL_ACCESS_CODE SIP_REQURI_PORT_1 Y SIP_ADD_RPORT_1 N SIP_SESSION_METHOD_1 0 VOICE_MESSAGE_AVAILABLE Y Settings for line 2 System Settings Syslog Settings SYSLOG_RTPSMLY_INTVL_2 20 Telephone Se...

Page 259: ...VENT_PTYPE_2 101 RFC2543_HOLD_ENABLE_2 Y Line Settings Call Control Settings VM_NUMBER_2 DIAL_PLAN_2 0111 2 9 xxxxxxxxxS0 011 1 2 9 xxxxxxxxxS0 DIAL_PLAN_NOT_MATCH_ENABLE_2 N SHARED_CALL_ENABLE_2 Y SHARED_USER_ID_2 1234567891a SYNCHRONIZATION_ENABLE_2 N PRIVACY_MODE_2 Y SIP Settings SIP_AUTHID_2 SIP1234567891 SIP_PASS_2 J8uajAHFK3AHFSAla SIP_SRC_PORT_2 5070 SIP_PRXY_ADDR_2 proxy example com SIP_PR...

Page 260: ...E_DEL_REG_OPEN_2 N USE_DEL_REG_CLOSE_2 N PORT_PUNCH_INTVL_2 0 SIP_SUBS_EXPIRE_2 3600 SUB_RTX_INTVL_2 10 REG_RTX_INTVL_2 10 SIP_P_PREFERRED_ID_2 N SIP_PRIVACY_2 N ADD_USER_PHONE_2 N SDP_USER_ID_2 SUB_INTERVAL_RATE_2 90 SIP_OUTPROXY_ADDR_2 SIP_OUTPROXY_PORT_2 5060 SIP_TRANSPORT_2 0 SIP_ANM_DISPNAME_2 1 SIP_ANM_USERNAME_2 0 SIP_ANM_HOSTNAME_2 N SIP_DETECT_SSAF_2 N SIP_RCV_DET_HEADER_2 N SIP_CONTACT_O...

Page 261: ...1 SDP_PTYPE0_1 18 SDP_PTYPE1_1 255 SDP_PTYPE2_1 255 SDP_PTYPE3_1 255 SDP_PTYPE4_1 255 CODEC_G711_REQ 0 Note If you use only G729A for lines 2 8 specify the same settings by changing the suffix _1 to _2 _8 This listing shows the parameters required for setting G729A only For details about the other settings see 8 2 Comprehensive Example of the Configuration File Document Version 2013 02 Administrat...

Page 262: ...is a simplified sample configuration file Configuration Setting A CFG_STANDARD_FILE_PATH http config example com 0123456789AB cfg URL of this configuration file SIP Settings Suffix _1 indicates this parameter is for line 1 SIP_RGSTR_ADDR_1 registrar example com IP Address or FQDN of SIP registrar server SIP_PRXY_ADDR_1 proxy example com IP Address or FQDN of proxy server B Enables DNS SRV lookup S...

Page 263: ... to RFC 2833 OUTBANDDTMF_1 Y Call Control Settings Enables subscription to the Voice Mail server VM_SUBSCRIBE_ENABLE Yes Shared Call Settings SHARED_CALL_ENABLE_1 Y SHARED_USER_ID_1 1234567890a Disables Do Not Disturb Call Forward synchronization SYNCHRONIZATION_ENABLE_1 N Document Version 2013 02 Administrator Guide 263 8 3 Example with Incorrect Descriptions ...

Page 264: ...264 Administrator Guide Document Version 2013 02 8 3 Example with Incorrect Descriptions ...

Page 265: ...of this product use Open Source Software Relevant conditions apply to this software Panasonic cannot accept inquiries regarding the content of the following copyright and licence information Document Version 2013 02 Administrator Guide 265 ...

Page 266: ...985 1986 1988 1993 1994 The Regents of the University of California All rights reserved Copyright c 1982 1986 1988 1990 1993 The Regents of the University of California All rights reserved Copyright c 1982 1986 1988 1990 1993 1994 1995 The Regents of the University of California All rights reserved Copyright c 1982 1986 1988 1990 1993 1995 The Regents of the University of California All rights res...

Page 267: ... Thomas All rights reserved Copyright c 1996 Matthew R Green All rights reserved Copyright c 1996 Paul Kranenburg Copyright c 1996 1997 1999 2001 The NetBSD Foundation Inc All rights reserved Copyright c 1996 2000 Christopher G Demetriou All rights reserved Copyright c 1996 1999 by Internet Software Consortium Copyright c 1996 1999 by Internet Software Consortium Copyright c 1997 Jonathan Stone an...

Page 268: ...web netbsd org bsdweb cgi src sys netinet OpenSSL The product includes software developed by the OpenSSL Project and it is used under the following license LICENSE ISSUES The OpenSSL toolkit stays under a dual license i e both the conditions of the OpenSSL License and the original SSLeay license apply to the toolkit See below for the actual license texts Actually both licenses are BSD style Open S...

Page 269: ...owing conditions are aheared to The following conditions apply to all code found in this distribution be it the RC4 RSA lhash DES etc code not just the SSL code The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson tjh cryptsoft com Copyright remains Eric Young s and as such any Copyright notices in the code are not to be ...

Page 270: ...all material mentioning or referencing this software or this function License is also granted to make and use derivative works provided that such works are identified as derived from the RSA Data Security Inc MD5 Message Digest Algorithm in all material mentioning or referencing the derived work RSA Data Security Inc makes no representations concerning either the merchantability of this software o...

Page 271: ... and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other mater...

Page 272: ...272 Administrator Guide Document Version 2013 02 ...

Page 273: ...Section 10 Appendix Document Version 2013 02 Administrator Guide 273 ...

Page 274: ...ING_CALL_LINE_HS 1 6 OUTGOING_CALL_LINE_BS DEFAULT_LINE_SELECT_HS 1 6 DEFAULT_LINE_SELECT_BS 10 1 3 KX TGP500 KX TGP550 Software File Version 12 10 22 10 or later New Contents 4 3 5 Provisioning Settings OPTION66_REBOOT 4 4 4 HTTP Settings HTTPD_PORTOPEN_AUTO 4 6 3 Miscellaneous VoIP Settings OUTBANDDTMF_VOL 4 7 2 SIP Settings SIP_CONTACT_ON_ACK_ 1 8 10 1 4 KX TGP551 Software File Version 12 12 or...

Page 275: ... TGP500 KX TGP550 Software File Version 12 53 22 53 or later New Contents 2 1 7 HTTP Authentication Settings 10 1 8 KX TGP500 KX TGP550 Software File Version 12 55 22 55 or later New Contents 2 1 8 Access Code 3 8 4 Management Server 4 3 6 Management Server Settings 4 8 Setting Configuration File Parameters Using TR 069 10 1 9 KX TGP500 KX TGP550 Software File Version 12 61 22 61 or later New Cont...

Page 276: ...P500 KX TGP550 Software File Version 12 76 22 76 or later New Contents 4 5 3 Tone Settings CONFIRM_TONE4_ENABLE 4 7 1 Call Control Settings CW_ENABLE_ 1 8 4 7 2 SIP Settings COUNTRY_CALLING_CODE NATIONAL_ACCESS_CODE COUNTRY_CALLING_CODE_EX SIP_RESPONSE_CODE_CALL_REJECT 276 Administrator Guide Document Version 2013 02 10 1 10 KX TGP500 KX TGP550 Software File Version 12 76 22 76 or later ...

Page 277: ...Index Document Version 2013 02 Administrator Guide 277 ...

Page 278: ..._PATH 154 CFG_PRODUCT_FILE_PATH 153 CFG_RESYNC_FROM_SIP 158 CFG_RESYNC_TIME 157 CFG_ROOT_CERTIFICATE_PATH 172 CFG_RTRY_INTVL 157 CFG_STANDARD_FILE_PATH 153 Change Administrator Password 78 Change User Password 79 Channel 1 3 77 Characters Available for String Values 141 Checking the Status of the Unit 250 Codec Settings 136 185 CODEC Settings 101 Codec Settings for G729A only 261 CODEC_G711_REQ 18...

Page 279: ...ook 123 230 Exporting Data from Microsoft Outlook 233 External RTP Port 77 F Factory Defaults 16 33 38 40 Fifth CODEC 103 File Name 122 126 FIRM_FILE_PATH 151 FIRM_UPGRADE_AUTO 151 FIRM_UPGRADE_ENABLE 150 FIRM_VER_EUDECT 150 FIRM_VER_USDECT 150 Firmware File URL 125 Firmware Maintenance 124 240 Firmware Server 34 240 Firmware Update 34 124 150 239 241 Firmware Update Settings 132 150 240 Firmware ...

Page 280: ...Answer Ring Count 117 NOM_DELAY_ 1 8 190 Non INVITE Retry Count 94 NOTES 2 NTP Server Address 82 NTP_ADDR 173 NW_SETTING_ENABLE 174 O Opening Closing the Web Port 52 Operating BANK 61 OPTION66_ENABLE 152 OPTION66_REBOOT 152 Other Network Settings 30 OTHER_RTXN_ 1 8 204 OUTBANDDTMF_ 1 8 192 OUTBANDDTMF_VOL 192 Outbound Proxy Server 90 Outbound Proxy Server Address 90 Outbound Proxy Server Port 90 O...

Page 281: ...98 RTP Packet Time 96 RTP Settings 32 96 136 187 RTP_PORT_MAX 190 RTP_PORT_MIN 190 RTP_PTIME 191 S Save Button 56 57 SDP_CKRTE 0 4 _ 1 8 185 SDP_CODEC 0 4 _ 1 8 185 SDP_PARAM 0 4 _ 1 8 186 SDP_PTYPE 0 4 _ 1 8 186 SDP_USER_ID_ 1 8 211 Second CODEC 102 Secondary DNS Server 17 64 67 69 167 168 Secure Provisioning Methods 27 Security 96 Send SUBSCRIBE to Voice Mail Server 108 Service Domain 91 Setting...

Page 282: ...82 SYNCHRONIZATION_ENABLE_ 1 8 195 Synchronize Do Not Disturb and Call Forward 112 Syslog Settings 132 148 250 SYSLOG_ADDR 149 SYSLOG_EVENT_CFG 148 SYSLOG_EVENT_SIP 148 SYSLOG_EVENT_TEL 149 SYSLOG_EVENT_VOIP 148 SYSLOG_PORT 149 SYSLOG_RTPSMLY_INTVL_ 1 8 149 System 46 System Settings 132 141 System Tab 46 77 System Time Settings 132 143 T T1 Timer 93 T2 Timer 93 Tab separated Value TSV 122 123 229 ...

Page 283: ...er 111 VOICE_MESSAGE_AVAILABLE 218 VoIP 47 VoIP Settings 96 98 136 185 VoIP Settings Line 1 Line 8 98 VoIP Status 64 65 250 VoIP Tab 47 86 W Web Language 29 77 78 Web Port 52 56 80 81 Web Port Close Button 53 55 56 Web Server Port 80 Web Server Settings 80 Web User Interface Programming 19 29 43 Web User Interface Setting List 44 Web User Interface Window 56 Document Version 2013 02 Administrator ...

Page 284: ...material is copyrighted by Panasonic System Networks Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic System Networks Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan ...

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