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PRIMUS BUSINESS SERVICES 

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 HOSTED PBX 

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PANASONIC TGP550/TPA50 QUICK SETUP GUIDE

 

Status Light Indicators 

STATUS Indicator 

 

Solid Green 

The base unit is connected to the Internet and connected to 
the HPBX Small Office system. 

Flashing Green 

The base unit is downloading data. Do not disconnect the 
Ethernet cable or AC power adaptor from the base unit until 
the light becomes solid green. 

Solid Red 

The base unit is booting up. 

Flashing Red 

The base unit is registering a handset. 

Solid Yellow 

The base unit’s IP address may conflict with another IP 
address on your network. 

Flashing Yellow 
(slow) 

The base unit is attempting to connect to the Internet or to 
the HPBX Small Office system. If it flashes indefinitely, 
check your network settings, ensure your Internet 
connection is working, or try restarting all your devices. 

Flashing Yellow 
(fast) 

The device may be defective. Unplug and reconnect the AC 
power adapter to reset the unit. If it flashes indefinitely, 
contact Primus Technical Support. 

Off 

The base unit is off and not powered, or the Ethernet cable 
is not connected properly, or it is not getting an active 
network connection. Ensure your Internet connection and 
network devices are turned on. 

Setting up the Cordless Handset 

 

1. 

Plug the AC adapter into the charger. Press the plug firmly to make sure it is 
in place. There are hooks at the bottom of the unit to secure the cable in 
place to prevent it from being accidentally pulled out. Plug the AC adapter 
into an electrical outlet. 

 

Summary of Contents for KX-TPA50

Page 1: ...ne instructional videos and manufacturer user guides are also available Visit www primus ca hpbxguide for more information What You Need Panasonic base unit model KX TGP550 from Primus Business Services An Internet connection with a modem or router Your device may vary Hosted PBX service from Primus Business Services Setting Up the Base Unit ...

Page 2: ... accidentally pulled out Plug the AC adapter into an electrical outlet Once everything is connected the phone will go through an auto configuration process which may take up to 10 minutes You are ready to make and receive calls when the STATUS light indicator turns from a flashing green to a solid green NOTE The configuration may take up to 10 minutes and may reboot several times Leave the phone p...

Page 3: ...to the Internet or to the HPBX Small Office system If it flashes indefinitely check your network settings ensure your Internet connection is working or try restarting all your devices Flashing Yellow fast The device may be defective Unplug and reconnect the AC power adapter to reset the unit If it flashes indefinitely contact Primus Technical Support Off The base unit is off and not powered or the...

Page 4: ...icator goes off and Fully charged is displayed You are now ready to make and receive calls from the cordless handset NOTE By default the base unit and cordless handset are assigned the same HPBX user If you have multiple Hosted PBX users you may want to assign a separate user to the cordless handset Please review the Panasonic TGP550 TPA50 Handset User Assignment Guide available at http primus ca ...

Page 5: ...on on the base unit for about 4 seconds until the status indicator flashes red The base unit will emit a beeping sound 3 Press OK on the cordless handset then wait until a long beep sounds If the handset happens to ring while you are doing this press the ALL button again on the base unit to stop and repeat the process from the beginning 4 With more than one cordless handset it is easy to get them ...

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