Panasonic KX-TSC11, Operating Instructions Manual

Page 1: ...EASE READ BEFORE USE AND SAVE Panasonic World Wide Web address http www panasonic com for customers in the USA or Puerto Rico Caller ID Compatible Integrated Telephone System Operating Instructions Model No KX TSC11W KX TSC11B Pulse or tone dialing capability KX TSC11W ...

Page 2: ... and Voice Mail Service where available are telephone company services After subscribing to Caller ID this phone will display a caller s name and phone number Call Waiting Caller ID which displays a second caller s name and phone number while the user is on another call requires a subscription to both Caller ID and Call Waiting After subscribing to Voice Mail Service this phone s message waiting d...

Page 3: ...ler List Information in the Phone Book List 20 Erasing Caller List Information 21 Phone Book 22 Storing Names and Phone Numbers in the Phone Book List 22 Dialing from the Phone Book 25 Chain Dial 26 Editing 27 Erasing 28 Voice Mail Service 28 Listening to Voice Mail Message s 28 Special Features 29 Temporary Tone Dialing For Rotary or Pulse Service Users 29 How to Use the PAUSE Button For PBX Line...

Page 4: ... the right and left arrows allows you to enter the Phone Book List and move the cursor when entering items Throughout these Operating Instructions the navigator key is indicated by the arrows or CLEAR EXIT FUNCTION 2 ABC 3 DEF 1 5 JKL 6 MNO 4 GHI 8 TUV 9 WXYZ 7 PQRS 0 TONE FLASH REDIAL PAUSE LOUD SEARCH ENTER EDIT MUTE OPER ENTER Button p 7 20 22 CLEAR Button p 21 22 28 FUNCTION EXIT Button p 7 17...

Page 5: ...time and date of the last call Ex Nov 23 11 50 AM the caller s information is new and has not been viewed NEW is displayed and the number of times called Ex 3 times MUTE was pressed during a conversation p 30 The second call has been received while talking p 29 The unit enters in the Phone Book List p 20 REDIAL was pressed while the handset is on the cradle p 15 This display flashes when the batte...

Page 6: ... Battery life may depend on usage conditions and ambient temperature Make sure batteries were inserted properly to ensure the functionality of this unit Connecting the Handset Telephone Line Cord After connection lift the handset to check for a dial tone If you subscribe to an xDSL service Please attach a noise filter contact your xDSL provider to the telephone line between the base unit and the t...

Page 7: ...items by pressing or Then press ENTER to go to the next step You can exit the programming mode any time by pressing FUNCTION EXIT If you do not press any buttons for 60 seconds the unit will exit the programming mode Press FUNCTION EXIT Function menu SAVE PHONEBOOK To store names and phone numbers in memory p 22 SET CLOCK To adjust the time and date p 8 CHANGE PASSWORD To change the password for t...

Page 8: ...TER 6 Enter the current time hour and minute using a 4 digit number Ex To set 9 30 enter 0930 For AM PM setting Enter numbers between 0100 and 1259 For 24 hour clock Enter numbers between 0000 and 2359 7 Press ENTER If numbers between 0000 and 0059 or 1300 and 2359 are entered the time will automatically be set using the 24 hour clock Go to the step 10 SET CLOCK ENTER YEAR 2004 12 00AM12 31 ENTER ...

Page 9: ...nd you cannot continue with setting Enter the correct time and date If the batteries installed in the unit expired the time and date will be shown as 12 00AM 12 31 or 0 00 12 31 while talking or after the battery replacement Readjust the time date For Caller ID service users p 16 If a time display service is available with the Caller ID service The Caller ID information will re set the clock after...

Page 10: ...set to Tone Make sure that the handset is on the cradle 1 Press FUNCTION EXIT 2 Scroll to SET DIAL MODE by pressing or 3 Press ENTER 4 Select PULSE or TONE by pressing or 5 Press ENTER The display will return to step 2 To exit the programming mode press FUNCTION EXIT or wait for 60 seconds You can exit the programming mode any time by pressing FUNCTION EXIT SAVE PHONEBOOK SET DIAL MODE TONE SAVED ...

Page 11: ... is displayed 4 Select the desired contrast by pressing or Each time you press or the LCD contrast will change 5 Press ENTER The display will return to step 2 To exit the programming mode press FUNCTION EXIT or wait for 60 seconds You can exit the programming mode any time by pressing FUNCTION EXIT RingerVolume You can select the ringer volume to HIGH LOW or OFF Your phone comes from the factory s...

Page 12: ...ted older area codes are reset to pattern Phone numbers from the 4 most recently edited area codes will be automatically edited You can turn this feature on or off The factory preset is ON To turn Caller ID Number Auto Edit ON or OFF 1 Press FUNCTION EXIT 2 Scroll to SET AUTO EDIT by pressing or 3 Press ENTER 4 Select OFF or ON by pressing or 5 Press ENTER If you fail to reach your destination whe...

Page 13: ...e handset Contact your service provider about your service Set to OFF when you do not subscribe to a voice mail service your voice mail service does not send a voice mail tone or the unit is connected to a PBX Your phone comes from the factory set to ON Make sure that the handset is on the cradle 1 Press FUNCTION EXIT 2 Scroll to VM TONE DETECT by pressing or 3 Press ENTER 4 Select ON or OFF by pr...

Page 14: ... the cradle 1 Press FUNCTION EXIT 2 Scroll to CHANGE LANGUAGE by pressing or 3 Press ENTER 4 Select ENGLISH FRANCAIS or ESPANOL by pressing or 5 Press ENTER The display will return to step 2 To exit the programming mode press FUNCTION EXIT or wait for 60 seconds You can exit the programming mode any time by pressing FUNCTION EXIT SAVE PHONEBOOK CHANGE LANGUAGE ENGLISH SAVED ...

Page 15: ...rs dialed are stored in the redial list 1 Press REDIAL The last number dialed and are displayed When the dialed number has been stored in the Phone Book List the name is displayed instead of the number To see the number press 2 Select the desired number by pressing or You can also select through the list by pressing REDIAL To exit the list press FUNCTION EXIT 3 Lift the handset The displayed phone...

Page 16: ...ived and the number of times called in the Caller List The Caller List information is sorted from the most recent to the oldest call When the 51st call is received the oldest call is deleted Using the list you can automatically call back a caller You can store the callers names and numbers from the Caller List in the Phone book memory How caller information is displayed when a call is received Pri...

Page 17: ...ill be displayed as shown while the unit is not in use Viewing the Caller List To check who has called follow the steps below 1 Press or to enter the Caller List 2 To search from the most recent call press To search from the oldest call press To scroll between callers press or 3 To exit the Caller List press FUNCTION EXIT If NO ITEMS STORED is displayed the Caller List is empty If more than one ca...

Page 18: ...lay meaning SMITH JOHN x4 The number of times the same caller called up to 9 The time and date the call has been received ex November 23 10 50 AM Caller s name or phone number The indication of the call which you have not checked 1 123 456 7890 10 50AM 11 23 SMITH JOHN 10 50AM 11 23 Press to enter the list Press Press ROBINSON TINA 11 50AM 11 24 NEW x4 Press 12 34PM 11 24 Press To return to the pr...

Page 19: ... in the Caller List by removing its area code and or the long distance code 1 Once you call back an edited number this unit can automatically edit incoming phone numbers from the same area code in the Caller List and each time you receive a call Caller ID Number Auto Edit page 12 1 Press or to enter the Caller List 2 Scroll to the desired caller by pressing or 3 Press 4 Press repeatedly until the ...

Page 20: ...ing Caller List Information in the Phone Book List You can store numbers in the Caller List to the Phone Book List Make sure that the handset is on the cradle 1 Press or to enter the Caller List 2 Scroll to the caller you want to store by pressing or 3 Press ENTER If the number requires editing see page 19 4 Press ENTER If there is no name information for the caller ENTER NAME will be displayed a ...

Page 21: ...t if a phone number is not displayed Erasing Caller List Information After checking the Caller List you can erase some or all of the entries Make sure that the handset is on the cradle To erase a specific caller from the Caller List 1 Press or to enter the Caller List 2 Scroll to the caller you want to erase by pressing or 3 Press CLEAR The information is erased After a few seconds the display wil...

Page 22: ...ter a name up to 15 characters with the dialing buttons p 24 To move the cursor while entering name press or If a name is not required press ENTER and go to step 5 4 Press ENTER If you want to return to step 3 for editing press 5 Enter a phone number up to 22 digits If you entered a wrong number press CLEAR and enter the correct number To move the cursor while entering number press or SAVE PHONEBO...

Page 23: ...bers for calling card access see Chain Dial on page 26 we recommend you add pauses after each item Storing pauses with numbers will prevent misdialing p 29 The delay time necessary will depend on your telephone company When using the Call Restriction feature p 32 you cannot store the emergency number in the Phone Book If the display shows CALL RESTRICTED in step 4 you cannot store the emergency nu...

Page 24: ... correct character Each time you press CLEAR a character is erased For example to enter TOM JONES 1 Press 8 2 Press 6 three times then press 3 Press 6 once then press twice 4 Press 5 press 6 three times then press 5 Press 6 twice press 3 twice then press 7 four times Number of times key is pressed Keys 1 2 3 4 5 6 7 8 9 1 1 2 A B C 2 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O 6 7 P Q R S 7 8 T U V 8 9 ...

Page 25: ...l the first item under F is displayed 2 Press repeatedly until the name is displayed Items with at the beginning will be displayed with first priority if CALL RESTRICTION is set to ON 3 Lift the handset The number is dialed automatically 4 To hang up place the handset on the cradle If NO ITEMS STORED is displayed in step 1 the Phone Book is empty You can exit the Phone Book List any time by pressi...

Page 26: ...r PIN when storing in the Phone Book p 23 1 Search and dial from the Phone Book 18000123456 Calling card access number The voice guidance may be announced 2 Search and dial from the Phone Book 1234 Calling card PIN 3 Search and dial from the Phone Book 15550123456 Destination number 1 While you are on a call Press or 2 Search for the desired item by pressing or To search for an item by initial see...

Page 27: ...itial see page 25 3 Press or ENTER If you do not need to change the name go to step 5 4 Edit the name using the dialing buttons p 24 To clear an incorrect character move the cursor to the character by using or then press CLEAR 5 Press ENTER To add a number Add a number to the current number To erase a number Press CLEAR to erase the number To move the cursor press or 6 Press ENTER To continue edit...

Page 28: ...Callers can leave messages by following the pre recorded instructions When voice mail messages will be recorded VOICE MAIL will be displayed and will be displayed The message VOICE MAIL will appear only when no new call exists in the caller list Listening toVoice Mail Message s After receiving a voice mail message will flash on the display To listen to your voice mail perform the following steps 1...

Page 29: ... a PBX or to make a long distance call Ex Line access number 9 PBX 9 PAUSE Pressing PAUSE once creates a 3 5 second pause This prevents misdialing when you redial or dial a stored number Pressing PAUSE more than once increases the length of the pause between numbers For CallWaiting Service Users Press FLASH if you hear a call waiting tone while talking The first call is put on hold and you can ans...

Page 30: ... the flash time The flash time depends on your telephone exchange or host PBX You can select the following flash times 80 90 100 110 200 250 300 400 600 700 ms milliseconds Your phone comes from the factory set to 600 ms Make sure that the handset is on the cradle 1 Press FUNCTION EXIT 2 Scroll to SET FLASH TIME by pressing or 3 Press ENTER 4 Select the desired time by pressing or 5 Press ENTER Th...

Page 31: ...d 5 Press ENTER If the wrong password was entered at step 4 ERROR will be displayed then will be displayed Enter the correct password 6 Enter a new password using a 4 digit number Ex 1234 is entered 7 Press ENTER The display will return to step 2 To exit the programming mode press FUNCTION EXIT or wait for 60 seconds You can exit the programming mode any time by pressing FUNCTION EXIT Please write...

Page 32: ...ress ENTER The display will return to step 2 To exit the programming mode press FUNCTION EXIT or wait for 60 seconds To cancel the call restriction Follow steps 1 through 3 In step 4 press CLEAR to clear the restricted digits and press ENTER If you changed the password 1111 factory set the display on the right will be shown Follow below steps 1 and 2 1 Enter the password p 31 2 Press ENTER Go to s...

Page 33: ... mounting adaptor 2 Tuck the telephone line cord inside the wall mounting adaptor and push it in the direction of the arrow and The word UP WALL should face upward 3 Connect the telephone line cord Mount the unit and slide down 4 Adjust the LCD contrast level for best view p 11 2 1 1 1 2 1 2 1 2 Wall Phone Plate Hooks To temporarily set the handset down during a conversation place it as shown here...

Page 34: ... and Caller List The time will be shown as 12 00AM 12 31 or 0 00 12 31 after replacing the batteries readjust the time and date Battery Precautions The batteries should be used correctly otherwise the unit may be damaged by battery leakage Do not mix different types of batteries Do not charge short circuit disassemble heat or dispose of in fire Remove all the batteries when replacing Note If you d...

Page 35: ... cannot program items such as the dialing mode Programming is not possible when the handset is off the cradle Do not pause for over 60 seconds while programming You cannot store a name and phone number in memory When using the Call Restriction feature p 32 you cannot store an emergency number in the Phone Book List If PHONEBOOK FULL is displayed erase other stored items from the Phone Book List p ...

Page 36: ... your unit is connected to a telephone line with xDSL service we recommend connecting a noise filter between the base unit and the telephone line jack Contact your xDSL provider for details The display exits the Caller List Do not pause for over 60 seconds while searching You cannot redial by pressing REDIAL If the last number dialed was more than 32 digits long the number will not be redialed cor...

Page 37: ... This may result in the risk of fire or electric shock Never spill any liquid on the unit 10 To reduce the risk of electric shock do not disassemble this unit Take the unit to an authorized servicenter when service is required Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock when the unit is subsequently used 11 Unplug thi...

Page 38: ... eyes or skin 7 Replace all batteries at the same time Mixing fresh and discharged batteries could increase internal cell pressure and rupture the discharged batteries Applies to products employing more than one separately replaceable primary battery 8 When installing batteries observe the proper polarity or direction Incorrect installation can cause charging and may result in leakage or explosion...

Page 39: ...ons Power Source From 3 AA R6 UM 3 LR6 batteries Dimensions H x W x D Approx 96 mm x 150 mm x 200 mm 3 25 32 x 5 29 32 x 7 7 8 Mass Weight Approx 550 g 1 21 lb Dialing Mode Tone DTMF Pulse Operating Environment 5 C 40 C 41 F 104 F Specifications are subject to change without notice ...

Page 40: ...ephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures t...

Page 41: ...nician for help This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68 316 A TIA EIA IS 968 compliant telephone cord and modular plug is provided with this equipment This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack that is also TIA EIA IS 968 compliant Environment do not place the unit in a room wher...

Page 42: ...17 D Dialing Mode 10 Display 5 F FCC and Other Information 40 Flash Button 30 Flash time 30 I Important Safety Instructions 37 L LCD Contrast 11 M Making Calls 15 Mute 30 N Navigator Key 4 P Password 31 PAUSE 29 Phone Book Chain Dial 26 Editing 27 Erasing 28 Storing 22 Pulse Service 29 R Redial 15 Ringer Volume 11 Rotary Service Tone Dialing 29 S Specifications 39 T Time Adjustment 8 Troubleshooti...

Page 43: ... 43 For assistance please call 1 800 211 PANA 7262 Warranty ...

Page 44: ...AL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY As examples this excludes damages for lost time lost calls or messages cost of having someone remove or re install an installed unit if applicable travel to and from the servicer The items listed are not exclusive but are for illustration only ALL EXPRESS AND IMPLIED WARRANTIES ...

Page 45: ...45 For assistance please call 1 800 211 PANA 7262 Customer services Customer Services ...

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Page 48: ...tp www panasonic com consumersupport 2 Contact us via the web at http www panasonic com contactinfo 3 Call us at 1 800 211 PANA 7262 TTY users hearing or speech impaired users can call 1 877 833 8855 When you ship the product Carefully pack your unit preferably in the original carton Attach a letter detailing the symptom to the outside of the carton Symptom Send the unit to an authorized servicent...