background image

Making calls

1

Enter the phone number (40 digits max.).

R

To correct a digit, press 

M

N

.

2

Press 

M

N

 to dial.

3

Press 

M

N

 to end the call.

Note:

R

To insert a pause, press and hold 

M

N

 until

p

 is displayed. A 3 second pause is

inserted each time 

p

 is displayed.

R

To set the auto redial feature, see
page 27.

Using the speakerphone

1

Enter the phone number and press 

M N

.

R

Speak alternately with the other party.

2

Press 

M

N

 to end the call.

Note:

R

For best performance, use the
speakerphone in a quiet environment.

R

To switch back to the receiver, press 

M N

or 

M

N

.

Adjusting the receiver or speaker
volume

There are 6 volume levels (1 to 6) available.
Press 

M N

 or 

M N

 repeatedly while talking.

R

When you try to set the receiver volume to
level 5 or 6, 

Access volume booster

mode?

 is displayed. Press 

 to

continue adjusting the volume.

Note:

R

Even if you set the receiver volume to level
5 or 6, the volume decreases to level 4
when the phone is turned off.

International call
1

Press and hold 

M

N

 until the

international prefix 

+

 is displayed.

2

Enter the country/region code, area code,
and phone number. 

®

 

M

N

Emergency call

To make an emergency call, the phone must
be within the range of a GSM network.
Enter the emergency number. 

®

 

M

N

Note:

R

When 

Limited Service

 is displayed

(page 37), you may not be able to make
an emergency call. Call the international
emergency number 

“112”

, if your country

supports this number.

R

If you find that a number does not work on
your phone, or for details of emergency
numbers, please contact your network
operator/service provider.

Answering calls

When a call is being received, the ringer
indicator flashes.

1

Press 

M

N

 or 

M N

 to answer a call.

R

You can also answer a call by pressing
any dial key from 

M

0

N

 to 

M

9

N

M

N

, or

M

N

(Any key answer feature:

page 27)

R

To reject the call, press 

M

N

.

2

Press 

M

N

 to end the call.

Adjusting the ringer volume

Press 

M N

 or 

M N

 repeatedly to select the

desired volume while the phone is ringing for
an incoming call.

Note:

R

You can also customise the ringer volume
beforehand (page 26).

R

You cannot adjust the ringer volume while
the phone is ringing in silent mode
(page 15).

Temporary ringer off

While the phone is ringing for a call, you can
turn the ringer off temporarily by pressing

M

N

.

16

Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333

Making/Answering Calls

TU311EBE(en-en)_0901_ver011

Summary of Contents for KX-TU311 E

Page 1: ...tions Model No KX TU311 E Easy Use Mobile Phone Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference TU311EBE en en _0901_ver011 ...

Page 2: ...alls 16 Answering calls 16 Call log 17 Useful features during a call 17 Network service features during a call 18 Messages Character entry 20 Text message SMS 20 Voicemail service 22 Phonebook Phonebook 23 Speed dial 25 Customising your phone Settings and Tools 26 Call settings 30 Priority call 31 Security settings 32 Calendar Schedule 33 Clock settings 34 Bluetooth Using a Bluetooth wireless conn...

Page 3: ...product please visit our website www panasonic co uk Direct Sales at Panasonic U K R Order accessory and consumable items for your product with ease and confidence by phoning our Customer Communications Centre Monday Thursday 9 00am 5 30pm Friday 9 30am 5 30pm Excluding public holidays R Or go on line through our Internet Accessory ordering application at www pas europe com R Most major credit and...

Page 4: ...nformity R Panasonic System Networks Co Ltd declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio Telecommunications Terminal Equipment R TTE Directive 1999 5 EC Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting http www doc panasonic de Contact to Authorised ...

Page 5: ...e excessively pulled bent or placed under heavy objects R To prevent serious damage to this product avoid strong impacts and rough handling Battery R Use only the battery specified R Risk of explosion if battery is replaced with an incorrect type Dispose of used batteries according to the instructions R Do not open puncture crush or drop the battery A damaged battery must not be used This can resu...

Page 6: ...ugh earphones headphones or headsets may cause hearing loss R Do not shine the light close to anybody s eyes or turn the light in the direction of car drivers This can result in the risk of injuries or accident Medical R Consult the manufacturer of any personal medical devices such as pacemakers or implanted cardioverter defibrillators to determine if they are adequately shielded from external RF ...

Page 7: ...e smoke dust moisture high temperature and vibration R To avoid damage charge the battery only in temperatures ranging from 5 C to 40 C Routine care R Wipe the outer surface of the product with a soft and dry cloth R Do not use benzine thinner or any abrasive powder Other information Notice for product disposal transfer or return R This product and SIM card can store your private confidential info...

Page 8: ...fic organisation ICNIRP and include safety margins designed to assure the protection of all persons regardless of age and health These guidelines also form the basis of international regulations and standards on RF Exposure The guidelines use a unit of measurement known as the Specific Absorption Rate or SAR The SAR limit for wireless devices is 2 W kg The highest SAR value for this device tested ...

Page 9: ...Shock resistant This product has cleared the drop test stipulated by MIL STD 810E 516 Note R The illustrations in these instructions may vary slightly from the actual product Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 9 Important Information TU311EBE en en _0901_ver011 ...

Page 10: ...sert the battery and then close the battery cover A B R When the language selection is displayed see page 14 Removing the SIM card To remove the SIM card press the tab and place a finger on the opposite side of the SIM card edge then gently slide it out Battery charging Charge for about 3 hours Charging time and battery life might differ when the phone is out of GSM network range R Use only the su...

Page 11: ... vertically oriented or floor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected R Clean the charge contacts of the phone and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Colour Icon Battery level Green High Medium Low ...

Page 12: ... M N Off Power M N Clear Mute Headset jack Charge contacts M N Priority call Speaker Key functions Function key M N Make or answer calls function key to select the feature shown above M N End calls function key to select the feature shown above Navigation Key Centre of navigator key Select the feature shown above MDN MCN MFN or MEN Scroll through various lists items or move the cursor to edit a nu...

Page 13: ... or read R When flashing Text message SMS memory is full Symbol Meaning Text message SMS which has been sent Text message SMS which has already been read New voicemail message received 1 page 22 R Schedule alarm is set page 33 R Alarm is on page 34 Night mode is on page 34 The Bluetooth feature is on page 36 Another Bluetooth device is connected page 36 Headset Bluetooth headset option is connecte...

Page 14: ...tations Important R The phone may prompt you to set display language and date and time each time a new SIM card is installed A MbN Select your desired language B Continue from step 3 in Date and time page 14 Display language 1 2 MbN Display 3 MbN Language 4 MbN Select your desired language Note R If you select a language you cannot read MCN 2 times MDN MbN Select your desired language Date and tim...

Page 15: ...ne is ringing for an incoming call Profile You can set the silent mode by pressing M N for about 2 seconds in standby mode Note R You can also change the profile setting from the menu tree page 26 Key lock The keypad can be locked to prevent any keys from being accidentally pressed Slide M N right side of the phone to lock or unlock Audible dialling When you turn this feature on numbers are announ...

Page 16: ...and phone number M N Emergency call To make an emergency call the phone must be within the range of a GSM network Enter the emergency number M N Note R When Limited Service is displayed page 37 you may not be able to make an emergency call Call the international emergency number 112 if your country supports this number R If you find that a number does not work on your phone or for details of emerg...

Page 17: ... to know who is calling without looking at the display To use this feature you must turn this feature on When a call is received the phone announces the caller s phone number following every ring The default setting is Off 1 2 MbN Sound 3 MbN Caller ID Readout 4 MbN Select the desired setting Note R The language used for the announcement is the same as the display language page 14 R The volume lev...

Page 18: ...st call is put on hold and displays the line on hold To make another call Enter the phone number M N R Using the contacts list MbN Menu MbN Contacts MbN Select the desired contact M N R The 1st call is put on hold and displays the line on hold 2 To switch between calls MbN Swap To end a call MbN Select the call you want to end M N To end all calls MbN Release All For conference call service users ...

Page 19: ...2 outside calls 1 When receiving another call Press to answer the 2nd call When making another call Enter the phone number M N 2 Press M4N and M N R Calls are automatically ended after the other parties connect successfully Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 19 Making Answering Calls TU311EBE en en _0901_ver011 ...

Page 20: ...ssage Service allows you to send and receive text messages using network services To use SMS features you must confirm that the correct service centre number is stored Contact your network operator service provider for details and availability of this service Note R The service centre number may be preprogrammed to the SIM card page 22 R You can save SMS messages in the phone or SIM card by changi...

Page 21: ...ou cannot send or receive SMS messages containing pictures sound or contacts list Reading a received message When an SMS message is received an SMS ring tone is heard if the ringer volume is on the phone vibrates if the silent mode is on page 15 New Message s is displayed with the total number of new unread SMS messages is displayed Note R SMS messages are automatically saved to other media when t...

Page 22: ...ly Path SMS messages may be sent using another service centre number when this feature is turned on R Storage Media select the memory location of SMS messages from SIM or phone R Memory Status check the amount of current SMS messages Voicemail service Voicemail is an automatic answering service offered by your network operator service provider Contact your network operator service provider for det...

Page 23: ...d calling from contacts Scrolling through all contacts All contacts stored in the phone and SIM card are displayed Important R A maximum of 254 SIM card contacts can be displayed regardless of how many contacts are stored in your SIM card 1 Press MCN or R indicates SIM card contacts and indicates the contacts stored in the phone R To change the input mode for searching the contacts list M N MbN Se...

Page 24: ...hone 1 Find the desired contact page 23 2 MbN more 3 MbN Add to group 4 MbN Select the desired group Changing the group settings 1 2 MbN Group 3 MbN Select a group 4 To change the group name MbN Rename Press M N to delete the current name Edit the name 16 characters max page 20 To change the group ringer tones MbN Ringtone MbN Select the desired ringer tone To reset a group MbN Reset user group Mb...

Page 25: ...d You need to enter PIN2 each time you access FDN R Service Dial SIM card dependent access the special services of your network operator service provider such as customer support emergency services etc if SDN Service Dialling Number is included on your SIM card Speed dial Assigning a contact to a speed dial key 1 2 MbN Speed Dial 3 MbN Select the desired dial key number 4 MbN Add List 5 MbN Select...

Page 26: ...ult setting page Ringer Volume 1 Maximum 16 Ringtone 2 Ringtone 1 SMS Ringtone 2 Ringtone 2 Vibration Off Audible Dialling Normal 15 Caller ID Readout Off 17 Keytone 3 On 1 Ringer volume cannot be set to off for the alarm page 33 34 2 The preset melodies in this product are used with permission of 2011 Copyrights Vision Inc 3 Turn this feature off if you prefer not to hear key tones while you are ...

Page 27: ... Redial 3 Off Any Key Answer Off 16 Auto Talk 4 Off 1 You can set the phone to reject calls when an anonymous call is received Except Contacts reject calls from phone numbers not registered in the contacts list The default setting is Off Withheld reject calls when caller information is deliberately withheld The default setting is Off When an anonymous call is received it is disconnected and logged...

Page 28: ...etwork name with is an available network that you can select If the selection fails re select the network from the list 3 All settings other than the following items can be reset to factory default Date and time page 14 Summer time Call logs page 17 All text messages SMS service centre number and validity period page 22 Call waiting page 30 Call divert page 30 and Call barring page 30 Priority cal...

Page 29: ...cations existing on the SIM card to interact and operate with your phone Please contact your network operator service provider for further information Clock settings Press Menu Sub menu Default setting page Date Time 14 Alarm 34 Night Mode Off 34 Summer Time Off Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 29 Customising your phone TU311EBE en en _0901_ver011 ...

Page 30: ...nge 5 MbN Select Activate or Deactivate R To check the status select Status 6 Enter edit the phone number if necessary 20 digits max R When you select If Unavailable or No Answer in step 4 select a delay time 5 30 seconds Call barring network service Call barring restricts certain types of incoming and or outgoing calls using a password supplied by your network operator service provider Contact yo...

Page 31: ...cedure is stopped and you can start the conversation R The priority call procedure is stopped even if the call accesses the voicemail centre OR n If the other party is busy rejects the call or does not answer within 60 seconds the phone automatically dials the next number The phone repeats the sequence of sending SMS message and dialling the numbers in the call number list a maximum of 2 times If ...

Page 32: ... incorrect PUK1 code 10 times the SIM card is permanently locked The SIM card will need to be replaced as all information stored will be lost If you enter the incorrect PUK2 code 10 times services controlled by PIN2 code cannot be used Contact your network operator service provider for further information Setting the PIN1 code request When you turn this feature on you must enter PIN1 code each tim...

Page 33: ...repeat from step 3 Note R Press to stop the alarm completely R Press to stop the sound but keep the snooze function activated R The phone will automatically turn on and sound the alarm at the set time even if the phone is off R The volume level used for the alarm is the same level as the ringer volume page 26 However when the ringer volume is set to off the alarm still sounds at a low level Viewin...

Page 34: ...mpletely R Press to stop the sound but keep the snooze function activated R The phone will automatically turn on and sound the alarm at the set time even if the phone is off When the alarm sounds Press and to keep the power on after the alarm completely stops Press and to stop the alarm completely and keep the power off R The volume level used for the alarm is the same level as the ringer volume p...

Page 35: ...N Select the desired ring delay R If you select No Ringing the phone never rings during night mode Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 35 Customising your phone TU311EBE en en _0901_ver011 ...

Page 36: ...ts import the phonebook data from other Bluetooth devices and store it to your phone or SIM card R Headset show the available menus for registering and using a Bluetooth devices Add New Device register a Bluetooth device to your phone When the Bluetooth device has been registered successfully the registered Bluetooth device name will be displayed Connect Disconnect connect or disconnect a register...

Page 37: ...l have difficulties after following the instructions in this section turn off the phone remove the battery then turn it on again after about 1 minute General use Problem Cause solution The phone does not turn on even after installing charged battery R Press M N for about 1 second to turn the power on The phone does not work R Make sure the SIM card and the battery are installed correctly page 10 R...

Page 38: ...d sound cuts in and out R You are using the phone in an area with high electrical interference Move to a location away from sources of interference R The GSM network signal is weak Check the current status and move to a new location until more bars are visible page 13 The phone does not ring R The ringer volume is turned off Adjust ringer volume page 26 R Night mode is on Turn it off page 34 R The...

Page 39: ... transmission was interrupted Wait until the text message SMS has been sent before using phone functions I cannot receive voicemail message notifications R When the text message SMS memory is full you may not be able to receive any new voicemail message notifications Erase unnecessary text messages SMS to receive new voicemail message notifications page 21 I cannot receive text messages SMS even t...

Page 40: ... another Bluetooth device disconnect it Then connect it to the phone page 36 R The Bluetooth device is not registered Register it page 36 R Confirm that the Bluetooth setting of the phone is turned on page 36 Liquid damage Problem Cause solution Liquid or other form of moisture has entered the phone charger R Disconnect the AC adaptor from the phone charger Remove the SIM card and battery from the...

Page 41: ...oduct is used or to damage occurred during transit to or from the purchaser 4 If at any time during the guarantee period any part or parts of the product are replaced with a part or parts not supplied or approved by us or of an objective quality safe and suitable for the product or the product has been dismantled or repaired by any person not authorised by us we shall have the right to terminate t...

Page 42: ... 28 Night mode 34 P Pause 16 Phonebook 23 Contacts list 23 Contacts list options 24 Phonebook settings Fixed dialling number 24 Memory status 24 Memory storage location 24 My number 24 Service dialling number 24 Power on off 14 Priority call 31 Profile 15 26 R Reset settings 28 Restrict incoming call 27 Ringer tone 26 S SAT 28 Schedule 33 Security 28 32 Phone code 32 PIN 32 PUK 32 37 Show my ID 27...

Page 43: ...43 Notes TU311EBE en en _0901_ver011 ...

Page 44: ...dress of dealer Attach your purchase receipt here Helpline Tel No for customers within the U K 0844 844 3899 Helpline Tel No for customers within Ireland 01289 8333 Sales Department Panasonic House Willoughby Road Bracknell Berkshire RG12 8FP Web site www panasonic co uk 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Panasonic System Networks Co Ltd 2011 TU311EBE TU311EBE PNQX5077ZA TT091...

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