Panasonic KX-TVP200E, Subscriber'S Manual

Page 1: ...MODEL KX TVP200E Please readbefore using Voice Processing System S G UBSCRIBER S UIDE Panasonic TVP200 VOICE PROCESSING SYSTEM KX TVP200...

Page 2: ...messages when you are on the phone or unavailable receive your messages from any touch tone telephone be notified by extension message waiting lamp telephone or beeper radio pager of messages waiting...

Page 3: ...elp you understand how the operation goes on in the tree structured VPS menu You will know other options you can choose in a certain step It will also help you to perform your desired operation faster...

Page 4: ...n create a mailbox for you System Manager The System Manager is the person who manages and maintains the VPS to make it work efficiently He controls mailbox creat ing and authorizes some of the featur...

Page 5: ...guide If you are going into your mailbox for the first time read Chapter 5 Mailbox Setup first You need to customize it before sending or receiving messages Especially it is important to identify your...

Page 6: ...2 8 Live Call Screening 2 9 Recording a Two Way Conversation 2 10 Chapter 3 Sending Messages Delivering Messages to Other Subscribers 3 2 Checking Mailbox Distribution 3 3 Setting up an External Mess...

Page 7: ...ings 5 7 Changing Your Password 5 8 Recording Your Name 5 9 Entry of Personal Group Distribution Lists 5 10 Recording the Names of Personal Group Distribution Lists 5 11 Deleting from Personal Group D...

Page 8: ...d the VPS Contents Opening Your Mailbox Mailbox Log in 1 2 Accessing VPS Services 1 3 Chapter 1 Using Your Mailbox and the VPS This chapter tells you how to enter Subscriber Service and other services...

Page 9: ...name press and 1 If you are using a rotary telephone stay on the line To call the operator press 0 3 Press then enter your mailbox number Enter your password followed by 4 Enter the password if you h...

Page 10: ...by pressing one digit 1 9 according to the Department Dialing Menu Voice Mail Service If you press 6 you can access the Voice Mail Service Call Transfer If you press 8 you can access the Automated Att...

Page 11: ...Your Mailbox and the VPS Log in If you press 5 you can reselect a mail box while you are in the main command menu Restart If you press 7 you can be back in the initial main command menu Accessing VPS...

Page 12: ...Erasing Messages 2 7 Receiving Message Waiting Notification 2 8 Live Call Screening 2 9 Recording a Two Way Conversation 2 10 Chapter 2 Receiving Messages This chapter tells you how to access and man...

Page 13: ...Receive Message menu The VPS tells you the number of messages Then it plays the messages 3 Press 0 to listen to the whole menu for Help You can end your call by pressing 9 Subscriber s Main Command Me...

Page 14: ...choose 8 go to the next step Repeating Messages If you press 1 you can listen to the current message again Replaying the Previous Message If you press 1 1 while receiving a mes sage you can listen to...

Page 15: ...If you press 1 you will hear the previous message If you press 2 you will hear the next mes sage If you press 3 you will hear the entire mes sage Note Option 3 is available only once Second time will...

Page 16: ...5 Record your message at the tone 6 Press 1 to end recording 7 Press 2 to accept 8 Press 1 to set delivery time 9 Press 1 to specify the delivery time or the private status 10 Press 1 to specify the...

Page 17: ...ransfer menu 4 Enter the mailbox number of the intended recipient 5 Press 2 to accept 6 Press 2 to record a comment 7 State your comment and press 1 to end recording 8 Press 2 if the comment is accept...

Page 18: ...k Erased mes sages cannot be recovered 1 Log in the main command menu The VPS tells you the number of messages 2 Press 1 to use the Receiving Messages menu The VPS tells you the number of messages and...

Page 19: ...e is recorded 1 Pick up a call from the VPS If the system is equipped with multiple lan guages up to three languages you will hear a selection menu 2 Press 1 to receive the message 3 Enter the passwor...

Page 20: ...h the caller by picking up the hand set In Private Mode you can monitor the incoming call by going off hook after you hear the notification tone You can speak with the caller by pressing the feature k...

Page 21: ...you can record the conversation that you are having When you record your two way telephone conversation you should inform the other party that the conversation is being recorded This feature is availa...

Page 22: ...ng Mailbox Distribution 3 3 Setting up an External Message Delivery List 3 4 Sending External Delivery Messages 3 6 Checking and Setting External Message Delivery Status 3 7 Chapter 3 Sending Messages...

Page 23: ...ivate message Otherwise press 2 Delivering Messages to Other Subscribers Tip Step 3 You can enter by name if you press 1 first Also you can specify a Per sonal Group Distribution List or a Sys tem Gro...

Page 24: ...ons 1 Log in the main command menu 2 Press 3 to check distribution status 3 Press 3 to cancel the message or delete verification 4 Select 1 to delete verification of this message or 2 to cancel messag...

Page 25: ...members 6 Press 1 to add members to the list You can have up to 8 members on the list 7 Enter the telephone number 8 Press 2 to accept the number 9 Record the name and press 1 10 Press 2 to accept 11...

Page 26: ...o to the Delivery List Menu See steps 1 5 in Setting up an External Message Delivery List 6 Press 2 to delete members from the list 7 Press 1 to delete all members from the list Otherwise press 2 8 Pr...

Page 27: ...eck Delivery Status Record Message Mailing List Setting 2 2 6 3 1 To use this feature you must have your System Manager authorize it beforehand 1 Log in the main command menu 2 Press 6 for Other Featu...

Page 28: ...ge is being sent 5 Press 1 to reschedule the setting 6 Press 1 to cancel the external message delivery To change the time and date press 2 See Sending External Delivery Messages steps 10 to 13 To use...

Page 29: ...any caller 4 2 Recording Messages from a rotary phone 4 3 Receiving External Delivery Messages 4 4 Replying to External Delivery Messages 4 5 Chapter 4 Caller Handling This chapter describes how call...

Page 30: ...who reaches the Voice Mail Service can record messages in the mailboxes 1 Call the VPS and access the Voice Mail Ser vice If the system supports multilingual service up to three languages you will he...

Page 31: ...he VPS guides you to the General Delivery Mailbox where you can leave your message The recorded messages will be delivered to your intended party later Callers who do not enter any thing because they...

Page 32: ...and Then the VPS plays the external message 5 Press to end the call 1 2 Selection Prompt Receive Message Call Back VPS Calls you 3 Hold Receive Message Password 0 Help 2 1 Reply Repeat End Tip Step 4...

Page 33: ...Mes sages 5 Press 2 to reply to the message 6 Record the message and press 1 to con tinue 7 Press 2 to accept 8 Press 1 to set this message to a private message Otherwise press 2 1 2 Selection Prompt...

Page 34: ...g the Message Reception Mode 5 6 Recording Personal Greetings 5 7 Changing Your Password 5 8 Recording Your Name 5 9 Entry of Personal Group Distribution Lists 5 10 Recording the Names of Personal Gro...

Page 35: ...calls to your exten sion 2 Call Screening Tells you the caller s name before you answer the call Then you can decide whether or not to answer it 3 Intercom Paging Pages you over the Intercom Paging Sy...

Page 36: ...sion Setting up a Covering Extension lets you have incom ing calls and messages transferred to a designated extension This extension also performs as a personal operator When the caller presses 0 whil...

Page 37: ...the mailbox s owner via beeper transfer the caller to the operator or let the caller try another extension You may enable as many features as you may need among the six 1 Log in the main command menu...

Page 38: ...s 2 Press 1 to change or 2 to accept enable disable Enabling Operator Transfer Status 1 Press 5 The VPS tells you the current status 2 Press 1 to change or 2 to accept enable disable Returning to Top...

Page 39: ...rehand If you are not available to answer calls those calls are treated according to the Incomplete Call Handling Status setting When callers decide to leave messages in your mailbox you can specify w...

Page 40: ...Mailbox Management 3 Press 1 to record a personal greeting 4 Press 1 3 to change the greeting The VPS tells you the current personal greeting if it exists 5 Press 1 to record a greeting 6 Record your...

Page 41: ...ve your System Manager delete it then you can assign a new one You have the option of assigning a password to your mailbox to prevent someone else accessing it to receive Subscriber s Service A passwo...

Page 42: ...s who have reached your mailbox This assures them that they are in the right mailbox In addition when a caller is specifying the mailbox by entering first three or four letters of the owner s last nam...

Page 43: ...nsfer to send the same message to several mailboxes with a single operation Up to four lists can be maintained at the same time and each list can contain up to twenty members 1 Log in the main command...

Page 44: ...n command menu 2 Press 5 for Mailbox Management 3 Press 4 to set the group distribution list 4 Enter the group number 1 4 5 Press 1 to record the group name 6 Record the name and press 1 7 Press 2 to...

Page 45: ...sword Change Personal Greeting Group Distribution List Setting Group No 3 4 Delete Members 1 2 Add Members Change Group Name Review List Go to Step 6 4 Deleting from Personal Group Distribution Lists...

Page 46: ...3 Press 2 to set Message Waiting Notifica tion 4 Press 1 to change the Message Waiting Lamp Notification Status 5 Press 1 to change the Message Waiting Lamp Notification Status or 2 to accept it Subs...

Page 47: ...or enabled on the preset schedule If you want to enable it on the schedule contact your System Administrator as you are not allowed to set the schedule by yourself 1 3 Same as the Message Waiting Lam...

Page 48: ...r numbers where you wish to receive notification calls up to three You can use the keys 0 to 9 a tone pulse switch 1 3 Same as the Message Waiting Lamp Status 4 Press 3 to assign the telephone number...

Page 49: ...re recorded in a string and stored in your mailbox 1 Log in the main command menu 2 Press 6 for Other Features 3 Press 1 for Interview Mailbox Manage ment 4 Press 2 to set the answer length The VPS pl...

Page 50: ...her Features 3 Press 1 for Interview Mailbox Manage ment 4 Press 1 to record questions The VPS plays the question 5 Press 1 to record question No 1 6 Record the question and press 1 to end recording 7...

Page 51: ...ion No 1 The VPS plays the next question 6 Repeat step 5 Subscriber s Main Command Menu 1 3 4 5 Other Features 1 Message Waiting Notification Setting Interview M B Management External Message Delivery...

Page 52: ...Set Password Enter Owner s Name Set Group Distribution Lists 1 2 3 Set Interview Mailbox Set Message Waiting Notifica tion Set External Delivery Message Entering a Mailbox 2 1 3 5 6 4 Receive message...

Page 53: ...Set Answer Length Erase Question Message Waiting Lamp Device Status Assign Telephone Numbers Record message Check delivery status Set a mailing list Schedule Continuously Do not use Note Press at any...

Page 54: ...Memo...

Page 55: ...Memo...

Page 56: ...Panasonic Business Systems U K Panasonic House Willoughby Road Bracknell Berkshire RG12 8FP Printed in Japan PSQX1277ZB KF0997CM1018...