Holding a Call
You can put a call on hold by holding the call at your
extension.
To hold the current call
1.
Press
[HOLD]
, and then go on-hook.
To retrieve a call on hold at your extension
1.
Press
[HOLD]
, and then go off-hook.
Note
•
If a call is not retrieved within a specified time,
you will hear an alarm as a reminder.
•
If Automatic Call Hold is enabled on your unit,
the call will also be put on hold if you press a
flexible button other than the one for the current
call. For details, consult your administrator or
dealer.
Receiving a Second Call
(Answering Call Waiting)
During a conversation, if a second call arrives, you will
hear a call waiting tone.
You can answer the second call by disconnecting or
holding the current call.
In order to be able to receive a second call during a call,
settings must be configured via the configuration file
programming and Web User Interface Programming.
For details, consult your administrator or dealer.
To disconnect the current call and then talk to
the new party
1.
Go on-hook while hearing the call waiting tone.
2.
Go off-hook.
To hold the current call and then talk to the new
party
1.
Press
[ ]
or
[ ]
to select the call button for the
current call, and then press
[HOLD]
.
2.
Press the green flashing call button (flexible button)
for the new call or press
Answer
.
Note
•
If Automatic Call Hold is enabled on your unit,
the call will also be put on hold if you press a
flexible button other than the one for the current
call. For details, consult your administrator or
dealer.
•
For details about call buttons, see Page 15.
Document Version 2014-11
Operating Instructions
25
Feature Operations
