67
Troubleshooting
and Routine Care
Answering Device
I cannot receive documents
automatically.
Recording image is faint.
A blank sheet is ejected after the
received documents are printed
out.
¡
The receive mode is set to TEL. Set the receive mode to ANS/FAX or
FAX.
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The time to answer the call may be too long. Decrease the number of
rings (p. 24, 25).
¡
The greeting message may be too long. Shorten the message or ask
the other party to press
**
and then start transmission.
¡
The junk mail prohibitor is set to ON (p. 41).
¡
The sender transmitted a faint document. Request them to transmit a
clearer copy of the document.
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The thermal head is dirty. Clean it (p. 74).
¡
The receiving reduction rate is not programmed correctly. Program
the proper reduction rate (p. 46).
¡
The glass or rollers are dirty. Clean them (p. 74).
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The thermal head is dirty. Clean it (p. 74).
¡
The film is not inserted correctly. Insert it correctly (p. 75).
¡
The film is not inserted correctly. Insert it correctly (p. 75).
No voice messages have been
recorded in the ANS/FAX mode.
I cannot retrieve recorded
messages from a remote phone.
Messages in a mailbox do not play
back.
Dirty patterns or black lines
appear on the copied
documents.
The copied image is distorted.
The document is not copied
properly.
A paper jam occurs during
copying.
¡
The memory is full. Erase some or all of the messages (p. 28, 53).
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Make sure that you use the remote operation ID correctly (p. 56).
When you dial, press the buttons firmly.
¡
You have programmed a mailbox password. Enter the password and
then try again (p. 50).
CAUSE & REMEDY
PROBLEM
CAUSE & REMEDY
PROBLEM
CAUSE & REMEDY
PROBLEM
Copying
Fax Reception