6.70
Once you have finished entering the parameters in each menu, the menu messages should be recorded. Menu
messages tell the caller what options are available and what keys correspond to those options. For this reason
the prompts must match the programming that has been input.
Step 1. Access the Message Managers mailbox (998) by dialing an extension connected to the VPS.
Step 2. When the VPS answers, dial [#6*998] to enter the Mailbox Manager’s mailbox.
Step 3. Press [5] to modify messages.
Step 4. Press [4] to change the custom service menu.
Step 5. You will hear:
Enter the Custom Service number [1] through [100].
To record the Custom Service Exit prompt, press [0].
Step 6. You will hear:
Record menu at the tone...
Follow the instructions until all Custom Service prompts have been recorded, using the tree that you created as a
guide.
C
HECKING
O
PERATION
After you have entered and recorded all menus, it is important to try the program yourself to see that all
functions perform properly. Dial into the system and try all the choices to see if you are routed correctly. Verify
that each menu choice works as it should.
V
OICE
M
AIL
Voice Mail service is a message-taking service that allows non-subscribers to leave messages for subscribers.
This service is often assigned when incoming calls are answered by a live person. This person can then send the
caller to the Voice Mail service if desired.
Callers can access Voice Mail service by:
1. Voice Mail Port
This service can be programmed independently of any or all ports of the
VPS. Callers
reaching these ports immediately access Voice Mail service.
2. Service Access Command
A caller can switch to Voice Mail service by dialing [#6] during a call.
3. Custom Service
This service can be assigned to a keypad digit within a Custom Service.
After pressing this key, the caller enters Voice Mail service.
I
NTERVIEW
S
ERVICE
The subscriber can leave a series of prerecorded questions for the caller in an Interview Mailbox. As the caller
answers questions, those answers are recorded in the mailbox.
Summary of Contents for KXTVS100 - VOICE MAIL SYSTEM
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Page 72: ...6 72 Delayed Answer 0 60 sec 0 Specifies whether the port answers immediately or in delay...
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