EN-
38
Troubleshooting
Autoboil Mode
Symptom
Possible cause
Heating time takes too
long.
■
The base of the pan or top plate is dirty.
■
A lid has not been used.
■
Water was added to the pan during Autoboil Mode.
■
The lid is removed or the pan is moved during Autoboil
Mode.
■
Cookware with a non-stick coating may affect the
sensor detection. If the water is not boiled after the
beep, continue heating up as required.
No power - heating
does not start.
The top plate is too hot for Autoboil Mode. Autoboil Mode
will start automatically when the top plate has cooled
down.
Low Temperature Cooking Mode
Symptom
Possible cause
■
Preheating time
takes too long.
■
The actual
temperature is
different from the set
temperature.
■
Food is not achieving
set temperature.
■
The pan has been moved away from Genius Sensor.
■
The base of the pan or top plate is dirty.
■
Water, oil, or food was added during preheating.
■
The temperature on the base of the pan may vary
from the set temperature depending on the type of
cookware.
■
Due to the variety of food types and pans, the actual
temperature of food may be different from the set
temperature.
■
Cookware with a non-stick coating may affect the
sensor detection.
Adjust the temperature as required with
slider.
No power - heating
does not start.
The top plate is too hot for the temperature set. Heating
will start automatically when the top plate has cooled
down.