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188
Connection with Laser Marker NAVI smart
Troubles
Causes
Measures
Online connection fails.
(The laser marker is not
indicated as an available
laser marker.)
Laser marker has not been started.
Refer to “Start-up” in Troubleshooting.
PC and laser marker are not
connected.
Connect them with a USB cable or a LAN cable.
USB driver is not installed properly.
Refer to the “Laser Marker NAVI smart Operation
Manual” to install the USB driver to all the laser
markers to connect.
Online connection is
disconnected.
PC is in the sleep or hibernate state.
To maintain the online connection, disable the
sleep setting of the PC.
The PC stayed no communication
state with the laser marker for a certain
period of time with the high load (high
CPU usage).
To maintain the online connection, terminate the
high CPU usage application.
Ethernet online
connection fails.
Ethernet communication settings are
incorrect.
Establish the USB online connection and confirm
the Ethernet communication settings in the
system settings. Then, restart the laser marker.
Ethernet is not listed in the dialog for
online connection.
In the dialog for online connection, select the
“Including Ethernet” checkbox and search for
laser markers.
The connecting port of the LAN cable
to the PC is wrong. (Connected to
EtherNet/IP or PROFINET port by
mistake.)
Connect the cable to the port marked “LAN” on
the rear of the controller.
For LP-GS series:
Bluetooth online
connection fails.
A laser marker of the model not
compatible with Bluetooth is used.
Bluetooth function is available for the following
laser markers.
LP-GS051 / LP-GS051-E / LP-GS051-L /
LP-GS051-LE / LP-GS052 / LP-GS052-E
Bluetooth communication setting is
disabled.
Establish the USB online connection and enable
the Bluetooth communication in the system
settings. Then, restart the laser marker.
PC's Bluetooth module is apart from
the head of the laser marker.
Operate the product with the laser marker head
within 5m from the PC.
The ambient environment is not suited
for Bluetooth communication.
• Wireless LAN or other wireless
device is used around.
• There is an obstacle between the
laser marker head and the PC.
• The environment is subject to
weaker radio wave signals.
Establish Bluetooth communication in an
environment suited for stable wireless connection.
ME-LPRF-SM-11
Summary of Contents for LP-RF Series
Page 17: ...1 Product Overview ME LPRF SM 11...
Page 34: ...2 Laser Marker Installation ME LPRF SM 11...
Page 57: ...3 Operation Method ME LPRF SM 11...
Page 81: ...4 External Control Using I O ME LPRF SM 11...
Page 126: ...5 External Control by Communication Commands ME LPRF SM 11...
Page 135: ...6 Link Control with External Devices ME LPRF SM 11...
Page 160: ...7 Maintenance ME LPRF SM 11...
Page 186: ...Troubleshooting ME LPRF SM 11...
Page 214: ...Index ME LPRF SM 11...
Page 216: ...216 USB 32 55 W Warning 205 ME LPRF SM 11...
Page 217: ......