Trouble Shooting
Please check the following first if you have any problems.
Problem
Possible cause
Solution
Motor fails
(no noise is heard
at all).
- Unplugged at socket outlet.
- Mains lead fuse blown.
- Thermal cut-out device has
operated.
- Check if the plug is connected
firmly and ON/OFF switch is
ON.
- Check fuse and replace it if
blown (see page
5
).
- Unplug the appliance. Check
the paper dust bag as it may
be full or clogged with fine
dust and check for any other
obstructions (see pages 10
-
11
and
15
). Then allow to
cool the appliance so that the
thermal cut-out device will
reset itself (see page
4
).
The motor runs but
lost suction.
- Clogged hose or inlet
- Full or broken paper dust
bag
- Dirty central filter
- Hose not inserted correctly.
- If there is a blockage, remove
it (see page
15
).
- If the paper dust bag is full or
broken, replace it (see page
10
-
11
).
- If the central filter is full of
dust, clean or replace (see
page
12
).
- Check hose connection.
Beater bar assembly
does not rotate.
- Clogged beater bar house
- Broken/loose beater bar belt
- If there is any obstruction,
remove it (see page
12
).
- If the beter bar belt is broken
or loose, replace it (see page
14
).
If the problem cannot be solved, please contact your local customer service centre.
The contacts can be found in “GUARANTEE” section (see page
19
).
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