54
Before Requesting Service
See below before calling for service, as most problems can easily be remedied by following these simple solutions:
Problem
Solution
The oven causes TV
interference.
Some radio, TV, Wi-Fi, cordless telephone, baby monitor, blue tooth or other wireless
equipment interference might occur when you cook with the microwave oven. This
interference is similar to the interference caused by small appliances such as mixers,
vacuums, blow dryers, etc. It does not indicate a problem with your oven.
Steam accumulates on
oven door and warm
air comes from the
oven vents.
During cooking, steam and warm air are given off from the food. Most of the
steam and warm air are removed from the oven by the air which circulates in the
oven cavity. However, some steam will condense on cooler surfaces such as the
oven door. This is normal. After use, the oven should be wiped dry (see page 53).
Smoke and burnt smell
will occur after the first
use.
This is not a malfunction and will go away after a few uses.
Oven will not turn on.
The oven is not plugged in securely or needs to be reset; remove plug from outlet,
wait ten seconds and re-insert.
Main circuit breaker or main fuse is tripped or blown. Reset main circuit breaker or
replace main fuse.
There is a problem with the outlet; plug another appliance into the outlet to check
if it is working.
Oven will not start
cooking.
The door is not closed completely. Close the oven door securely.
Start
was not pressed after programming; Press dial to
Start
.
Another program is already entered into the oven; press
Stop/Reset
to cancel the
previous program and enter new program.
The program is not correct; program again according to the Owner’s manual.
Stop/Reset
has been pressed accidentally; program oven again.
The Glass Tray
wobbles.
The Glass Tray is not positioned properly on the Roller Ring or there is food under
the Roller Ring. Take out Glass Tray and Roller Ring. Wipe with a damp cloth and
reset Roller Ring and Glass Tray properly..
When the oven is
operating, there is
noise coming from the
Glass Tray.
The Roller Ring and oven bottom are dirty; clean these parts according to
Care
and Cleaning of Your Microwave Oven
(see page 53).
The “
“ appears in
the display window.
The CHILD SAFETY LOCK was activated by pressing
Stop/Reset
three times;
Deactivate CHILD SAFETY LOCK by pressing
Stop/Reset
three times.
The oven stops
cooking and “SERVICE”
appears in the display
window.
The display indicates a problem with microwave generation system. Please
contact an authorised Service Center (see next page).
“HOT INSIDE WAIT”
appears in the display
window.
The cavity is overheated. Operate again after it cools down. Please open the door
in order to cool the temperature of the cavity more quickly.
“COOLING” appears in
the display window.
The fan is operating to cool the electric components. The word “COOLING” will
disappear after the fan stops.
“DEMO MODE PRESS
ANY KEY” or “D”
appears in the display
window.
The oven is under demonstration mode. Press
Microwave
button once,
Start
4 times and
Stop/Reset
button 4 times.
F0003CD70CP_EN_0302.indd 54
2020/3/3 9:52:24
