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For assistance, please call : 1-800-211-PANA(7262) or send e-mail to : consumerproducts@panasonic.com
Limited Warranty
Panasonic Consumer Electronics Company,
Division of Matsushita Electric Corporation
of America, One Panasonic Way
Secaucus, New Jersey 07094
Panasonic Sales Company,
Division of Matsushita Electric of Puerto Rico, Inc.
AVE. 65 de Infantería, Km. 9.5 San Gabriel
Industrial Park Carolina, Puerto Rico 00985
PANASONIC/QUASAR Video Products
Limited Warranty
Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively referred to as “the
Warrantor”) will repair or replace this product with new or refurbished parts or equivalent product, free of charge, in
the USA or Puerto Rico, in the event of a defect in materials or workmanship as follows (all time periods commence
from the date of the original purchase):
PRODUCT
CAMCORDER
DVD/VCR DECK
DIGITAL STILL
CAMERA
A/V MIXER
TV/VCR, TV/DVD
TV/DVD/VCR
COMBINATION
TV/HDR
COMBINATION
LABOR
NINETY (90) DAYS
NINETY (90) DAYS
NINETY (90) DAYS
NINETY (90) DAYS
NINETY (90) DAYS
NINETY (90) DAYS
NINETY (90) DAYS
CRT - NINETY (90) DAYS
NINETY (90) DAYS
CRT - NINETY (90) DAYS
PARTS
ONE (1) YEAR, EXCEPT
CCD IMAGE SENSOR
CCD IMAGE SENSOR
- SIX (6) MONTHS
ONE (1) YEAR
ONE (1) YEAR, EXCEPT
CCD IMAGE SENSOR
CCD IMAGE SENSOR
- SIX (6) MONTHS
ONE (1) YEAR
ONE (1) YEAR,
EXCEPT CRT
CRT - TWO (2) YEARS
ONE (1) YEAR,
EXCEPT CRT
CRT - TWO (2) YEARS
CONTACT NUMBER
1-800-211-PANA(7262)
1-800-211-PANA(7262)
1-800-272-7033
1-800-211-PANA(7262)
1-800-211-PANA(7262)
1-888-843-9788
SERVICE
Carry-In or Mail-In
Carry-In or Mail-In
Carry-In or Mail-In
Carry-In or Mail-In
Carry-In: 21” CRT and
Smaller
In-Home or Carry-In:
22” CRT and Larger
In-Home or Carry-In
Batteries (if included) - New rechargeable batteries in exchange for defective rechargeable batteries for ten (10)
days. Non-rechargeable batteries are not warranted.
Tape (if included) - New video cassette tape in exchange for a defective video cassette tape for five (5) days.
Memory cards (if included) - Exchange defective item for new one for ninety (90) days.
In-home, carry-in or mail-in service, as applicable, in the USA can be obtained during the warranty period by
contacting a Panasonic Services Company (PASC) Factory Servicenter listed in the Servicenter Directory.
Or call toll free contact number listed above, to locate an authorized PASC Servicenter. Carry-in or mail-in service
in Puerto Rico can be obtained during the warranty period by calling the Panasonic Sales Company telephone
number listed in the Servicenter Directory.
This warranty is extended only to the original purchaser. A purchase receipt or other proof of the date of the original
purchase is requires before warranty service is rendered.
This warranty only covers failures due to defects in materials and workmanship, which occur during normal use and
does not cover normal maintenance, including, but not limited to, video and audio head cleaning. The warranty
does not cover damage which occurs in shipment, or failures which are caused by products not supplied by the
warrantor, or failures which result from accident, misuse, abuse, neglect, mishandling, misapplication, alteration,
modification, faulty installation, set-up adjustments, improper antenna, inadequate signal pickup, maladjustment of
consumer controls, improper operation, power line surge, improper voltage supply, lightning damage, commercial
use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than
a PASC Factory Servicenter or a PASC authorized Servicenter, or damage that is attributable to acts of God.
LIMITS AND EXCLUSIONS
There are no express warranties except as listed above.
THE WARRANTOR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING,
WITHOUT LIMITATION, DAMAGE TO RECORDING MEDIA) RESULTING FROM THE USE OF THIS PRODUCTS,
OR ARISING OUT OF ANY BREACH OF THE WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, ARE
LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. Some states do not allow the
exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so
the above exclusions or limitations may not apply to you. This warranty gives you specific legal rights and you may
also have other rights, which vary, from state to state. If a problem with this product develops during or after the
warranty period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then
write to the Consumer Affairs Department at the Panasonic Consumer Electronics Company address above.
SERVICE CALLS WHICH DO NOT INVOLVE DEFECTIVE MATERIALS OR WORKMANSHIP AS DETERMINED
BY THE WARRANTOR, IN ITS SOLE DISCRETION, ARE NOT COVERED. COSTS OF SUCH SERVICE CALLS
ARE THE RESPONSIBILITY OF THE PURCHASER.
warvid 02/ 12/ 2001
