145
146
In-Box Accessories
14
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The latest generation of Panasonic P51 mobile phones offers a built-in
handsfree feature that allows you to use the telephone from a distance,
placed on a table for example. For those who prefer to keep their
conversations confidential, an earpiece is also available known as the
headset.
1. Charger
2. USB cable
3. Stereo Earphones
4. Flip cover
5. Capacitive Stylus
Only use your telephone with the Panasonic P51 batteries,
chargers and accessories in your box.
Troubleshooting
15
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Before contacting the service centre, you are advised to follow the
instructions below:
You are advised to fully charge (
•
) the battery for optimal operation.
Avoid storing large amounts of data in your phone as this may affect its
•
performance.
Use
•
Factory data reset
and the upgrade tool to perform phone
formatting or software upgrading (to reset factory data, hold down the
power
key and the
Volume up
key at the same time). ALL User phone
data: contacts, photos, messages and files, downloaded applications will
be lost permanently. It is strongly advised to fully backup the phone data
and profile via Android Manager before doing formatting and upgrading.
and carry out the following checks:
My phone is frozen or cannot be switched on
Check the battery power level, charge for at least 20 minutes.
•
Press and hold Power key for more than 7 seconds to try to restart.
•
If it still does not work, please reset the phone using the
•
Power
key and
the
Volume up
key.
My phone has not responded for several minutes
Restart your phone by pressing and holding the
•
Power
key.
My phone turns off by itself
Check that your screen is locked when you are not using your phone,
•
and make sure the
Power
key is not mis-contacted due to unlocked
screen.
Check the battery charge level.
•
My phone cannot charge properly
Make sure that your battery is not completely discharged; if the battery
•
power is empty for a long time, it may take around 20 minutes to display
the battery charger indicator on the screen.