Troubleshooting
78
Symptom
Care and Remedy
See
Page
The screen does not
advance when the
COPY or ADVANCE
keys are pressed.
Static electricity was generated when the screen film was wiped.
Turn off the power and slowly move the screen by hand.
Contrast / Remaining
film indicator flashes.
The time to replace the thermal transfer film is approaching. (Only about 15
more copies can be made.)
Prepare a new replacement film (KX-BP081 or KX-BP082).
20
The computer can not
recognize the electronic
print board when the
interactive function is
used.
Check that the interactive cable is securely connected.
26
Communication port setting is not appropriate.
Change communication port setting according to "COM port" on page
31.
31
The Electronic Pen
position may shift when
the Projector mode is
used.
The projection position shifts.
Calibrate to reposition the projected image on the screen.
35
Data written on the
electronic print board
may disappear from the
electronic print board
screen and the
computer screen or its
position may shift when
the interactive function
is used.
• Use the Electronic Pen inclined at an angle.
• Direct sunlight or strong light is striking the screen.
• A remote controller is being aimed at the receiver on the electronic print
board.
• The side of the electronic print board is placed near the wall, or the top of
the electronic print board is placed near the ceiling.
• The electronic print board is placed near the vents of an air conditioner.
• The receiver of the electronic print board is blocked by a hand or other
object.
• The transmitter of the Electronic Pen or the Electronic Eraser is covered
with your hand.
• Two or more the Electronic Pens or the Electronic Eraser are used at the
same time.
• If the position shifts for reasons other than the above, adjust the position
according to "Adjustment" on page 31.
Unnecessary streaks
not written are displayed
on the computer screen
when the interactive
function is used.
Do not do the followings near the electronic print board while using the
interactive function.
• Exchanging markers for interactive (Small) of the Electronic Pen
• Setting or removing a marker cap of the Electronic Pen
• Pushing the point of the Electronic Pen
Detection of the marker
colour of the Electronic
Pen does not work well
when the Whiteboard
mode of the interactive
function is used.
The marker for interactive (Small) is not securely set.
Rotate the pen holder lever to the release potion, and then return the
pen holder lever to the lock position while inserting the marker until you
hear a buzzing sound.
24
The proprietary marker for interactive (Small) is not set into the pen holder.
Use the proprietary markers for interactive (Small).
81
The message "Low
Battery" appears on the
computer screen.
Replace batteries of the Electronic Pen or the Electronic Eraser which
have "Low Battery" message displayed.
77
