28
Troubleshooting
Treat problems according to the information given in the table below. If problems still persist, call your dealer for
service.
Symptom
Care and Remedy
See
Page
Power switch is on but the
indicator is off.
Check that the power plug is securely plugged in.
(If the indicator still does not light, turn the power off and on again.)
–
Copied copy paper will not
come out.
The unit is out of copy paper. (The Error Indicator flashes “
”.)
Load new paper.
10
The printer door is open. (The Error Indicator flashes “
”.)
Close the printer door firmly until a click is heard.
10
Paper is jammed in the printer.
Remove the jammed paper and cut off the wrinkled portion, then
load paper again.
13
The paper feed roller is dirty.
Open the printer door and wipe the paper feed roller to clean it.
26–27
Nothing is printed on the
paper or copies are faint or
blurred.
Confirm the paper is loaded correctly, smooth side face up.
10
The writing on the screen is too thin or light.
Make thicker, darker lines or change to a new marker.
–
The printer door is slightly open.
Close the printer door firmly, using two hands until a click is heard.
10
Black streaks or blank
(unprinted) spots appear on
the copy (copy paper is dirty).
The printer head or paper feed roller is dirty.
Open the printer door and clean any dirt off the printer head and
paper feed roller.
26–27
A black or white horizontal
line appears, or the page
prints in black or blank.
The unit is in strong sunlight or strong lighting.
Change the direction of the screen or block the light.
–
The USB driver or printer
driver does not work properly
immediately after the
installation of the software.
The Panaboard has not been registered in [Control Panel]–[Scanners
and Cameras] and [Printers].
Run “UB-5xxx\Uninstall\UB5Uninst.exe” in the CD-ROM to
uninstall the drivers from the computer. Then, install the drivers.
17–21
The computer does not
recognize the electronic
board.
Check that the electronic board is in the condition that enables
operation or that the USB cable is connected properly.
–
The electronic board is connected via a USB hub.
Do not connect via a USB hub.
–
The screen does not
advance when the Copy or
Advance Key is pressed.
Static electricity was generated when the screen film was wiped.
Turn off the power and slowly move the screen by hand.
–
UB-5310_MECA.book 28 ページ 2003年5月15日 木曜日 午後5時23分