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4.7.
Troubleshooting the LAN Interface
4.7.1.
Checking Network Configuration
START
From the DOS Prompt, enter the following
command-line utility:
Windows 95 : winipcfg
(click on "More Info >>" button)
Windows NT/98 : ipconfig /all
Locate a PC connected to the same Subnet
Mask as the DX-2000
Does the displayed Network configuration,
match the following settings of the DX-2000
Internet Parameters ?
Print the current DX-2000 Internet
Parameters List (F-6-4)
Does the DNS Server respond to the
"ping IP" command ?
From the DOS Prompt, enter the following
command-line utility: "route print"
Does the current routing table for the
Gateway match ?
Ask the Network Administrator to correct
the routing table on that Gateway.
Ask the Network Administrator to
verify the proper information.
No
Check the power switch, cables and the
current settings of DX-2000.
Does the Default Gateway respond to the
"ping IP" command ?
Ask the Network Administrator to check the
Default Gateway and system status.
Does the DX-2000 respond to the
"ping host name" command ?
Ask the Network Administrator to check the
Default Gateway and system status.
No
Ask the Network Administrator to verify the
POP/SMTP account and system status.
No
Does the DX-2000 respond to the
"telnet" command ?
Replace the FCB and/or LANB PCB
Yes
Yes
Yes
Yes
Yes
Yes
No
No
Ask the customer for the Pre-Installation
Information form filled out by the Network
Administrator. (User's Guide, page 15)
Verify this information with the Internet
Parameters List that you just printed.
Are the Internet Parameters entered
correctly into the DX-2000?
Re-enter the Internet Parameters correctly.
Yes
No
No
Default Router IP Address:
(PC: Default Gateway Address)
DNS Server IP Address:
Subnet Mask:
Summary of Contents for Panafax DX-2000
Page 2: ......
Page 27: ...27 9 1 Screw 19 10 Release two Latch Hooks 11 Remove the SNS Assembly 121 9 10 11 ...
Page 49: ...49 2 15 Screw Identification Template ...
Page 57: ...57 3 7 3 Option Cassette Circuit 555 748 728 744 928 953 730 731 731 952 944 930 931 931 ...
Page 58: ...58 3 7 4 LAN Control Circuit 522 CN50 1102 1104 1101 N C N C RD N C N C RD TD TD ...
Page 59: ...59 3 7 5 Page Description Language Printer Interface Kit ...