PanaVoice Courier Installation Manual 99
PREFIX BEFORE
EXTENSION, TRANSLATION, OR NONE –
DEFAULT: NONE
Click the appropriate circle to define if a dialed prefix digit is required for either an
extension entry, or a translation entry or no prefix at all. This prefix setting is only used if
Translation Numbers are utilized.
For example if a caller’s intention is to dial 1 for “Sales” during the System Greeting, and
the extension/mailbox numbering plan also begins with the digit 1, the Courier will wait
for the Inter Digit Delay Timer (described above) to expire. Then it will look at the
associated Information Only Mailbox branching structure, interpret the digit 1, and send
the caller to “Sales” (either to an extension, a voice mailbox, or another IOM).
By using the Prefix Before Dialing option in this case, the caller will enter the digit “9” for
example, before the digit 1 for “Sales” (dial “91”), and the Courier will immediately
transfer to “Sales” without having to wait for the Inter Digit Delay Timer to expire.
Note: If the application calls for 1 digit dialing more so than extension dialing, then use the Prefix
Before Dialing for extension numbers. Likewise, if the system is designed for more extension
number dialing, then use the Prefix Before Dialing for the translation purpose.
TRANSLATION/EXTENSION NUMBER PREFIX – DEFAULT:
(BLANK)
This field defines the prefix digit to be used for either the extension or translation number
depending on what has been chosen in the previous field. Enter any digit number from 1
to 9 by typing in the number or you can click the left and right arrow to increment one
digit at a time.
To avoid number conflicts, make sure that the Prefix number is different from the:
•
Audiotex Branching Numbering Plan, the
•
Override Prefix, and
•
Name Entry Prefix parameters
.
DIGIT TO ACCESS NAME ENTRY CALL ROUTING – DEFAULT: 8
This field identifies the digit to be used for dial by name directory applications. Enter any
digit number from 1 to 9 by typing in the number or you can click the left and right arrow
to increment one digit at a time.
The Name Entry Prefix must be different from the:
•
Audiotex Branching Numbering Plan, the
•
Override Prefix, and the
•
Extension/Translation Prefix number.
Note: You cannot have any Mailboxes that begin with the Name Entry Prefix.
Summary of Contents for PanaVoice Courier
Page 15: ...PanaVoice Courier Installation Manual 14 TW O PO RT COURIER SC H EM AT IC...
Page 16: ...PanaVoice Courier Installation Manual 15 FO U R PO R T COURIER PLUS SCH EM AT I C...
Page 17: ...PanaVoice Courier Installation Manual 16 FO U R PO R T COURIER UMS SC H EM AT I C...
Page 80: ...PanaVoice Courier Installation Manual 79 COURIER QUICK REFERNCE CARD...
