PanaVoice Courier Installation Manual 37
M
AI LB OXE S
G
LOBAL
C
LASS OF
S
ERVICE
Review the two default classes and determine if any additional need to be created.
A Global Class of Service (COS) is used to create unique mailbox definitions, in order to
set up individual or multiple Mailboxes.
A COS is established based on
each combination of parameters
defined.
Global COS
has priority over any System Parameters
.
Note: Changing the attributes of an existing COS, will change the attributes of mailboxes having
the COS.
There are 2 predefined COS for quick and easy programming:
1. 01 Unrestricted: This COS allows most of the 13 features to be used. The use of
COS 01 requires the use of a port. When using the Mailbox Builder, COS 01 is used
as the default.
2. 02 General Office: This COS allows access to the System Distribution list,
Branching, Message Forwarding, and Call Screening. All other features are not
allowed.
Up to 99 unique Classes of Services may be defined and numbered (01 through 99)
under Global COS.
Custom Mailbox Setup, numbered 00, is only associated with an individual mailbox,
defined under Mailbox Maintenance and, is used to set up all other types of Mailboxes
(Attendant Only, Information Only, Guest, Play Only, and Query Only).
In
Class of Service
, a drop mailbox may be defined for callers who reach your personal
greeting and dial zero. This allows you to set up different operators for each department,
if needed.
From the Courier OutLook Bar, under the Maiboxes tab, click the Global COS icon. The
following menu appears:
Summary of Contents for PanaVoice Courier
Page 15: ...PanaVoice Courier Installation Manual 14 TW O PO RT COURIER SC H EM AT IC...
Page 16: ...PanaVoice Courier Installation Manual 15 FO U R PO R T COURIER PLUS SCH EM AT I C...
Page 17: ...PanaVoice Courier Installation Manual 16 FO U R PO R T COURIER UMS SC H EM AT I C...
Page 80: ...PanaVoice Courier Installation Manual 79 COURIER QUICK REFERNCE CARD...
